sets these colleagues apart? You look customers in the eye and greet them in the branch lobby with a smile just like you would a friend or a neighbor. Whether youre processing transactions or collaborating with your branch team to meet a customers needs, you provide a memorable, significant experience to every customer, every day.
It takes an upbeat attitude, an ability to listen intently and a desire to get to know your customers who they are, what they need, which ones want to get in and out quickly vs. those who want to catch up. Using your knowledge of our award-winning mobile app and online banking options, youll simplify banking for your customers. You will confidently cash checks,
process withdrawals and deposits. You pride yourself in giving every customer the level of care they deserve, including referring them to the right banker who can handle more sophisticated requests.
What you'll do + Be the face of Citizens; be professional, friendly and helpful with every interaction + Make the first impression to our existing and new customers when they walk into the branch + Help customers by showing them how to bank digitally using their mobile device, and empower them to choose how they do their banking including use of online banking and ATMs + Be knowledgeable of all Citizens products and benefits so you can educate customers and effectively respond to their questions
and/or concerns + Be a lobby leader by welcoming and directing customers to the right colleague who can best address their needs + Build relationships by getting to know our customers, enabling you to offer personalized advice and refer them to other partners when needed + Make customers feel cared for while you accurately process transactions including deposits, withdrawals and payments + Follow all financial policies and procedures including proper cash handling, state and local laws and regulations + Take advantage of training and coaching to grow into a Citizens Banker or another exciting role + Bring your positive energy and confidence to Citizens and our customers every day What you'll get + Meaningful work & relationships Youll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals.
Colleagues and leadership listen to your ideas and feedback. + Commitment to community Youll thrive in a diverse, friendly and supportive workplace that lets you give back to the community through volunteering and donating to causes that are important to you + Recognition & reward Youll see your hard work rewarded with promotion, growth and new opportunities + Training & development Youll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you + Exceptional benefits Youll have access to medical and dental insurance, a 401K with corporate match, tuition assistance and discounts on student loan refinancing.
Youll also get a discount on thousands of gyms, studios and fitness centers. Required Qualifications + High School degree or GED + Minimum of 6 months experience processing transactions (cash and/or digital payments) in a retail or banking environment.
+ Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers + Strong listening and communication skills + Ability to effectively ask questions and identify needs to enhance the customer relationship + Commitment to build relationships through in-person customer interactions + Ability to problem solve and provide solutions to customer issues + Comfortable with using digital technology to support the delivery of business goals + Ability to build positive relationships with teammates, business partners and specialists through collaboration + Energetic, detail-oriented and ability to multitask effectively + Ability to work branch hours, which can include weekends and evenings Preferred Skills/Experience + Demonstrated stable work history + Ideal candidates have 1 year of experience processing transactions (cash and/or digital payments) in a retail or banking environment.
Hours and Work Schedule + Hours per Week: 25 + Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles.
If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleagues or a dependents reproductive health decision making, race, religion, interaction, interactionual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N. A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
part of our marketing efforts and will lead development and execution of community relations, PR and social media campaign development, event coordination, promotions and communication plans for our family-oriented company. Hertrich Family offers our Marketing Communications Specialist: · Competitive Salaries · Medical, Dental, Vision, Disability, Accident, Cancer & Life Plans · Paid Vacations · Paid Holidays · Paid Personal Days · 401K with Employer Match · Employee Purchase Discounts Roles & Responsibilities for the position: Essential duties and responsibilities include, but are not limited to the following: · Assist in developing an overall communications program including internal and external
relations.
· Establish branding and company mission and value awareness through consistent customer and employee engagement and interaction. · Serves as point person on community relations and charitable giving.
· Leads team in execution of internal and external company events. · Create customer and employee loyalty and value by developing and implementing press releases, newsletter stories, video scripts, internal messaging, web and intranet content, and social media copy/posts/ads. · Preparation and presentations for management concerning streamlined messages, community outreach programs and events, and new business pitches to ensure message delivery and consistency in alignment
with our company mission and culture. · Establish and maintain effective communication and friendly, cordial working relationships with all team members as well as other departments, management, and external partners.
· Maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers, and managers. · Tracks and assists in reputation management with a holistic view of enhancing the company's image. Essential Qualifications of the role as Marketing Communications Specialist: · Action oriented; self-motivated, entrepreneurial and results driven approach. · Have some knowledge and be able to communicate and coordinate with external media, news and community partners.
· Ability to exercise sound judgment independently and also contribute to a team environment. · Demonstrates good messaging creativity, current trend awareness, and social media savvy. · Ability to always maintain professional attitude and appearance. · Must be able to work under pressure, meet deadlines and be flexible in working on multiple projects simultaneously · Skilled at interacting and communicating clearly will staff at all levels across the organization · Excellent oral and written communication skills.
High fluency in Microsoft Office Suite with focus on Excel and Power Point · Basic graphic editing and optimization skills: Adobe Photoshop, Illustrator, and In Design · BA in Marketing, Journalism, Communications, Public Relations, or related field. · Commitment to Hertrich core company values. · 2 years of relevant work experience preferred. · Some automotive industry experience a plus. " Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment.
We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status. " Job Posted by Applicant Pro
GET MORE SATISFACTION NOW! Are you CONFIDENT that you are the BEST OF THE BEST in the World of Automotive? WE KNOW THAT THE HERTRICH FAMILY OF DEALERSHIPS IS THE BEST SO GET MORE OPPORTUNITIES WITH US TODAY! A ONE HOUR INTERVIEW CAN CHANGE YOUR ENTIRE FUTURE!
APPLY ONLINE TODAY! HAVE QUESTIONS? CALL -JOBS TO GET MORE INFO! OUR EXPECTATIONS: Strong desire to succeed and unsurpassed drive to win with integrity Strong desire to work in a highly collaborative work environment Strong desire for a great work / life balance Strong automotive background with a minimum of 3 years 'of proven success as a Automotive General Manager. We are a Family-Owned Top 100 Dealership Group motivated to expand
our team in various locations on the shore in MD and DE , so if you want great surroundings to raise your family close to the beaches and bay, unlimited growth potential with no cap to your income and to get paid your worth in the role of Automotive Sales, Sales Manager, Finance and Insurance Manager, or General Sales Manager, READ ON!
YOU WON'T BE DISAPPOINTED! GET MORE OPPORTUNITY: Our elite General Management TEAM will enjoy a culture that will encourage continuous improvement without sacrificing integrity or character and help to build opportunities for your professional improvement and personal growth. The Hertrich Family looks to promote from within first in our secure job environment
and keep employee satisfaction and world class customer service first and foremost.
We also provide industry leading compensation and potential bonus plans, and benefits for our own including health, dental, vision, life, 401k Match and paid vacations along with vehicle purchase, parts and service discounts. Our award winning Company pays if forward with a strong sense of community , supporting local educators, hospitals, children's organizations and activities and veteran's causes. THE COMPANY : The Hertrich Family of Automobile Dealerships recognizes that in order to be first and foremost, a world class sales organization in every aspect, we must attract and retain the most impactful individuals in the automotive retail industry.
We accomplish this by offering a full platform of administrative services and processes, resources and established systems for every aspect of auto retail through our proven long term viewpoint. Industry experts are available in each functional area of our dealership group, including all operations, facilities, IT and maintenance. Established in 1963, we represent the most complete line of multi-franchise vehicle sales, service, parts, accessories and collision repair in the North East Region. Our Company is over 1000 members strong with 22 locations and 19 Brands in AND STILL GROWING!
" Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status. " Job Posted by Applicant Pro
