Location: Joplin, MO
Company: Hilton Garden Inn Joplin
and procedures for cleaning and safe working conditions in the housekeeping department. Works to ensure high scores for cleanliness and other housekeeping related items on all Franchise inspections. Develops and maintains a deep cleaning schedule. Inspects or delegates inspections of all guest rooms cleaned by room attendants.
Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained. Ensures final inspection of all housekeeping-related work. Initiates new procedures to increases efficiency of labor and safe chemical and equipment use. Keeps abreast of advances in the Housekeeping field and works to improve
methods and productivity. Reviews guest comment cards and complaint letters and takes action. Follows-up and maintains compliance with all Franchise, Safety and OSHA programs, policies, procedures, and reports.
Ensures compliance with key control procedures as they relate to the Housekeeping department. Ensures that any and all storage areas are kept secure at all times. Maintains first aid kit supplies for use by employees within the Housekeeping department. Directs and leads the department in the writing of work orders and works closely with the Chief Engineer to ensure the success of the hotel’s preventative maintenance program. Ensures all housekeeping and laundry equipment is maintained
in working order. Recommends ideas and follows through with renovating, refurbishing, and decorating guestrooms.
Enforces standard procedures for the acceptance, security, and return of guest lost and found items. Performs housekeeping, laundry, and/or house person functions whenever necessary. Completes MOD responsibilities as required. Communicates regularly with the Director of Rooms as to all housekeeping and/or related activities. Communicates and ensures follow-through on guest requests and/or complaints. Completes daily housekeeping paperwork in a timely manner. Assists the Director of Rooms and other department managers in the solution of guest-related improvements as they pertain to the housekeeping department.
Communicates with the other department heads to provide the necessary information flow for the smooth operation of the hotel. Communicates the discrepancies in room status, and ensures that corrective action is taken. Complies and reports accurate room status to Front Desk. Reports immediately any and all unusual activity, behavior, and appearances to the General Manager. Assists Management with any and all internal investigations. Assures complete communication within departments for all staff members. Conducts regular Housekeeping department meetings.
Provides modified work duty for all employees recovering from work related injuries. Maintains sufficient supplies and materials for department operations, while maintaining inventory levels and cost- control. Orders, receives, and verifies shipments of supplies and/or any other department items based on quantity and price. Maintains working relationship with vendors and supplies to ensure effective quality products and service. Inventories all guestrooms, housekeeping closets, or other areas including the housekeeping office and laundry room for furniture, linens, literature, accessories, supplies, and equipment, and/or any other items.
Report all accidents and incidents to management immediately. Responsible for the overall directions, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing
in drawers, refrigerators, and microwaves. Work closely with the Housekeeping Supervisor to maintain cleanliness in all areas. Replenish amenity items in rooms. Care for and maintain all company equipment that has been issued. Adhere to proper techniques of mixing chemicals, cleaning disinfectants, and solutions, etc.
Vacuum hallways, entryways, and common areas as needed. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Report any lost and found items in the hotel common areas or hotel rooms immediately to the manager to secure. Ensure that public bathrooms are stocked with soap, toiletries, and other necessary supplies. Clean hotel
rooms after guests check out of the room: Bathroom: remove towels from floor and replace with clean; clean sink, bathtub, counters, toilet, and mirrors; sweep and mop floors; empty trash and replace trash liner.
Bedroom(s)/Living Area: dust furniture; clean mirrors; check for cobwebs; vacuum all carpets and rugs; and takes out the trash. Closet: cleans the closet area, ensures that ironing board and supplies are in good condition, and ensures that there is the proper number of hangers. Attend to guest requests/complaints in a professional manner and follow brand standards at all times. Attend all training classes assigned. Responsible for achieving and exceeding the guest satisfaction
score. Keep housekeeping carts organized and clean. Assist other team members as directed by the Housekeeping Supervisor.
Ensure that the guest room door is secured and locked, when exiting the room. Exhibit exemplary attendance and punctuality. Comply with company policies and procedures. Perform other duties as assigned. EDUCATION & RELATED EXPERIENCE High School Diploma or equivalent GED is preferred. Prior experience in housekeeping or a similar position is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of principles and processes for providing customer and personal services. Knowledge of important safety protocols. The ability to work in a constant state of alertness and in a safe manner.
The ability to actively look for ways to help others in the housekeeping department. The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules. The ability to develop and maintain positive working relationships with co-workers and residents. The ability to understand and carry out verbal and written instructions. The ability to prioritize and make rational and appropriate decisions. The ability to use cleaning equipment including mops, cleaning supplies, vacuum cleaner, and a cart. The ability to communicate information and ideas in speaking so others will understand.
The ability to handle multiple priorities simultaneously. The ability to maintain sufficient hygiene to avoid posting health risks to guests. The ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. The ability to effectively communicate with co-workers and guests. SUPERVISORY RESPONSIBILITIES AND INTERACTIONS WITH OTHERS This position has no supervisory duties. The Housekeeper will be expected to interact with co-workers, guests, and visitors on a daily basis.
only $30.0 HOURLY. If you are looking for someone trustworthy and reliable to take care of your home, please feel free to message me. I have years of experience in this field and can guarantee that you will be satisfied with my work. Your house will be spotless and you will be able to relax knowing that it is in the best of hands.
Thank you for considering me to be your housekeeper! I look forward to hearing from you.
no items are left from previous guests in drawers, refrigerators, and microwaves. Work closely with the Housekeeping Supervisor to maintain cleanliness in all areas. Replenish amenity items in rooms. Care for and maintain all company equipment that has been issued.
Adhere to proper techniques of mixing chemicals, cleaning disinfectants, and solutions, etc. Vacuum hallways, entryways, and common areas as needed. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Report any lost and found items in the hotel common areas or hotel rooms immediately to the manager to secure. Ensure that public bathrooms are stocked with soap, toiletries, and
other necessary supplies. Clean hotel rooms after guests check out of the room: Bathroom: remove towels from floor and replace with clean; clean sink, bathtub, counters, toilet, and mirrors; sweep and mop floors; empty trash and replace trash liner.
Bedroom(s)/Living Area: dust furniture; clean mirrors; check for cobwebs; vacuum all carpets and rugs; and takes out the trash. Closet: cleans the closet area, ensures that ironing board and supplies are in good condition, and ensures that there is the proper number of hangers. Attend to guest requests/complaints in a professional manner and follow brand standards at all times. Attend all training classes assigned. Responsible for achieving
and exceeding the guest satisfaction score. Keep housekeeping carts organized and clean.
Assist other team members as directed by the Housekeeping Supervisor. Ensure that the guest room door is secured and locked, when exiting the room. Exhibit exemplary attendance and punctuality. Comply with company policies and procedures. Perform other duties as assigned.
