Housekeeping Supervisor - New 21c Museum Hotel

Detailed Information

LISTED SITE
  • Location: Saint Louis, MO

  • Company: 21C Museum Hotels

ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort. Specific Responsibilities : Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.

Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency. Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house. Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve

a high level of cleanliness and guest satisfaction. Issues assignments to staff. Issues supplies/goods to staff at beginning of shift. Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses.

Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary. Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction. Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Assists the evening staff in the performance of duties to include: cleaning of lobby,

turndown service, maintenance of outside area of hotel. Monitors and maintain inventory of linens, cleaning supplies, and mini bar items.

Assists Executive Housekeeper with maintaining the department checkbook. Must be able to open, close, or work any shift during special events. Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property Qualifications : Good eye for details Working knowledge of housekeeping and hotel services, policies and operations. Demonstrated supervisory experience and skills. Good communication skills. Must pass a background check. Education/Formal Training High school education or equivalent experience Experience: One to two years in a related position with this company or other similar.

Physical Requirements: Must be able to bend down and get on and off the floor numerous times per day. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm

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Room Attendant to join our team at the Hotel Indigo located in downtown St. Louis, MO. This person will be responsible for ensuring the cleanliness of the hotel to brand, company and guest satisfaction. What You Will Be Doing: Sorts, counts, folds, marks, or carries linens.

Makes beds. Replenishes guestroom supplies such as coffee, glasses, shampoo, soap, and other amenities. Sweeps and scrubs bathroom floors. Empties wastebaskets. Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan. About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality

operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams.

That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: Growth and development

tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

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Housekeeping Manager - New 21c Museum Hotel
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Housekeeping Manager - New 21c Museum Hotel
Lake Saint Louis, MO
Dec 26, 2023

maximum guest satisfaction, and protecting assets, using minimal expenses to maximize profits. Specific Responsibilities: Supervise the housekeeping employees, and motivate the team through training, development, empowerment, coaching, and counseling.

Recommend discipline and termination, as appropriate. Supervise and inspect the daily cleaning of the guest rooms, public areas, and back of the house. Ensure compliance with accident/loss preventive programs. Achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to control costs while ensuring adequate staff and supplies are on hand to provide top-quality service. Respond to guest

requests, concerns, and problems to ensure guest satisfaction. Work with the front desk staff to help resolve guest issues that arise. Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets and to ensure a safe and accident-free environment for guests and employees.

Log items into the Lost and Found and answer inquiries from guests to meet overall lost & found satisfaction. Implement emergency training and procedures to protect the hotel's guests, staff, and company appropriately. Communicate within all departments of the company. Responsible for learning and being efficient using the 21c checkbook. This involves invoicing, calling suppliers, budgeting,

researching, and working with the accounting department.

Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments. Scheduled days and times may vary based on needs. Qualifications: A thorough knowledge of the Housekeeping field. A demonstrated ability to determine a course of action based on knowledge of workplace policies and procedures Supervision/management experience and skills. Ability to compile facts and figures. Ability to meet and maintain a budget. Must be able to open, close, or work any shift during special events. Requires a can-do attitude. Education/Formal Training: High school diploma or equivalent Experience: Two to three full years of employment in a related position with this company or another organization.

21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants regardless of race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm

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and the overall appearance of the property. Specific Responsibilities: Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, in order to maintain a clean and presentable facility at all times.

Uses ladders or stools occasionally to clean hard to reach areas. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls. Replaces towels, soaps and all room amenities. Restocks literature that has been removed

or soiled by previous guests. Washes all hard floor areas (linoleum, tile, etc. ) by hand to remove dirt and soiled areas. Floor cleaning to include mopping and buffing of floors as well stripping and waxing of floors as assigned or needed.

Dust and polish all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs. and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.

Maintains a friendly, cheerful and courteous demeanor at all times.

Performs other duties as assigned, requested or deemed necessary by management. Assists other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications/Physical Requirements: Must be able to maneuver fully loaded maid cart, weighing up to 50lbs. through hallways and into/out of closets during entire work day. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Must pass a background check.

Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm

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EVS - Housekeeping
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EVS - Housekeeping
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the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.

Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance (bonuses only apply for Full Time). Comprehensive Employee Benefits: Full-Time employees are eligible for various plans for medical, dental, and vision insurance. The Environmental Services Worker is responsible to maintain

a clean and functional environment throughout the hospital as assigned by the department head. Assigned work areas shall be maintained at a high standard of cleanliness and functionality according to established policies and procedures and with the guidance of the department head.

PRIMARY RESPONSIBILITIES Performs routine cleaning of assigned patient rooms, baths, operating or recovery rooms, laboratories, offices, rest rooms, locker rooms or other areas using standard cleaning supplies and disinfectants to the high standards of cleanliness and disinfecting, as directed. Dusts and wet mops floors and vacuums carpets; dusts and cleans furniture, fixtures, horizontal surfaces, vents, etc.

Sanitizes and/or polishes mirrors, glass partitions, doors and similar interior glass surfaces; scours or polishes drinking fountains, bathtubs, showers, sinks or other porcelain surfaces; empties, sanitizes and re-lines wastebaskets.

Replenishes bathroom and restroom supplies of paper towels, toilet tissue and soap; reports maintenance needs and safety hazards to Housekeeping Manager or Supervisor per established department procedures. Upon patient discharge, strips beds, washes/sanitizes everything that came into contact with the patient. Sanitizes patient care equipment (IV poles, bedside commodes, walkers, etc. ) before placing them in storage. Discards disposable utensils used by patient (bed pans, urinals, water pitchers, wash pans, etc.

). Reports any patient's belongings left behind to nursing for prompt removal. Washes and cleans discharged patient unit, including bed, chest, table, locker and drawers. Makes bed and replenishes patient supplies, following established department and hospital procedures. Performs assigned project work, including but not limited to general cleaning of chairs, wastebaskets, kick plates, convectors, bathroom walls, doors and door frames, lower windows and tracks, casters on movable furniture and wheelchairs/stretchers, as requested.

Changes shower curtains on a monthly basis or as needed. Cleans and performs nominal maintenance on upright vacuum (i. e. change bag, check for blockage), works carts and equipment; following department " Lock out/Tag out" policy and procedure, removes unsafe equipment from service. Meets safety and cleanliness guidelines at all times. Performs other duties as assigned. (Specific duties may vary depending on assigned areas. ) EDUCATION/EXPERIENCE High school graduate or equivalent preferred Institutional housekeeping experience preferred Ability to read, write and follow verbal and written instructions.

After brief training, ability to demonstrate correct use of work-related chemicals, supplies, tools and equipment

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in drawers, refrigerators, and microwaves. Work closely with the Housekeeping Supervisor to maintain cleanliness in all areas. Replenish amenity items in rooms. Care for and maintain all company equipment that has been issued. Adhere to proper techniques of mixing chemicals, cleaning disinfectants, and solutions, etc.

Vacuum hallways, entryways, and common areas as needed. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Report any lost and found items in the hotel common areas or hotel rooms immediately to the manager to secure. Ensure that public bathrooms are stocked with soap, toiletries, and other necessary supplies. Clean hotel

rooms after guests check out of the room: Bathroom: remove towels from floor and replace with clean; clean sink, bathtub, counters, toilet, and mirrors; sweep and mop floors; empty trash and replace trash liner.

Bedroom(s)/Living Area: dust furniture; clean mirrors; check for cobwebs; vacuum all carpets and rugs; and takes out the trash. Closet: cleans the closet area, ensures that ironing board and supplies are in good condition, and ensures that there is the proper number of hangers. Attend to guest requests/complaints in a professional manner and follow brand standards at all times. Attend all training classes assigned. Responsible for achieving and exceeding the guest satisfaction

score. Keep housekeeping carts organized and clean. Assist other team members as directed by the Housekeeping Supervisor.

Ensure that the guest room door is secured and locked, when exiting the room. Exhibit exemplary attendance and punctuality. Comply with company policies and procedures. Perform other duties as assigned. EDUCATION & RELATED EXPERIENCE High School Diploma or equivalent GED is preferred. Prior experience in housekeeping or a similar position is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of principles and processes for providing customer and personal services. Knowledge of important safety protocols. The ability to work in a constant state of alertness and in a safe manner.

The ability to actively look for ways to help others in the housekeeping department. The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules. The ability to develop and maintain positive working relationships with co-workers and residents. The ability to understand and carry out verbal and written instructions. The ability to prioritize and make rational and appropriate decisions. The ability to use cleaning equipment including mops, cleaning supplies, vacuum cleaner, and a cart. The ability to communicate information and ideas in speaking so others will understand.

The ability to handle multiple priorities simultaneously. The ability to maintain sufficient hygiene to avoid posting health risks to guests. The ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. The ability to effectively communicate with co-workers and guests. SUPERVISORY RESPONSIBILITIES AND INTERACTIONS WITH OTHERS This position has no supervisory duties. The Housekeeper will be expected to interact with co-workers, guests, and visitors on a daily basis.

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Experienced Housekeeper in Branson, MO - $30/Hour - Ready to Clean & Organize
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only $30.0 HOURLY. If you are looking for someone trustworthy and reliable to take care of your home, please feel free to message me. I have years of experience in this field and can guarantee that you will be satisfied with my work. Your house will be spotless and you will be able to relax knowing that it is in the best of hands.

Thank you for considering me to be your housekeeper! I look forward to hearing from you.

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no items are left from previous guests in drawers, refrigerators, and microwaves. Work closely with the Housekeeping Supervisor to maintain cleanliness in all areas. Replenish amenity items in rooms. Care for and maintain all company equipment that has been issued.

Adhere to proper techniques of mixing chemicals, cleaning disinfectants, and solutions, etc. Vacuum hallways, entryways, and common areas as needed. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Report any lost and found items in the hotel common areas or hotel rooms immediately to the manager to secure. Ensure that public bathrooms are stocked with soap, toiletries, and

other necessary supplies. Clean hotel rooms after guests check out of the room: Bathroom: remove towels from floor and replace with clean; clean sink, bathtub, counters, toilet, and mirrors; sweep and mop floors; empty trash and replace trash liner.

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and exceeding the guest satisfaction score. Keep housekeeping carts organized and clean.

Assist other team members as directed by the Housekeeping Supervisor. Ensure that the guest room door is secured and locked, when exiting the room. Exhibit exemplary attendance and punctuality. Comply with company policies and procedures. Perform other duties as assigned.