Location: Dania Beach, FL
Company: LE Meridien Dania Beach At Fort Lauderdale Airport
event and manages activities to maximize customer satisfaction. Adheres to and reinforces all standards, policies, and procedures. Maintains established sanitation levels. Manages departmental inventories and maintains equipment. Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
Schedules banquet service staff to forecast and service standards, while maximizing profits. Assists team in developing lasting relationships with groups to retain business and increase growth. Sets goals and delegates tasks to improve departmental performance. Conducts monthly department meetings with the Banquet team. Applies and continually broadens knowledge
of food and wine pairings and cutting-edge cuisine with emphasis on current event trends. Acts as a liaison to the kitchen staff. Leads shifts and actively participates in the servicing of events.
Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Ensures employees understand expectations and parameters. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews comment cards and guest satisfaction results with
employees. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Observes service behaviors of employees and provides feedback to individuals. Monitors progress and leads discussion with staff each period. Participates in the development and implementation of corrective action plans. Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Attends and participates in all pertinent meetings. Able to perform other duties as assigned by the management.
Qualifications Proficient knowledge of food safety & sanitation. Serve Safe and/or Food Manager Certification. Ability to lead and mentor a medium size team. 2-year or 4-year degree from an accredited university in Hotel and/or Restaurant Management, or related major. Minimum of 2-4 years’ experience in the event management, food and beverage, or related professional area. Additional Information Equal Opportunity Employment It is the policy of the hotel to be fair in all of its relations with its associates and applicants for employment, and to make all employment related decisions without regard to race, color, religion, interaction, gender, interactionual orientation, gender identity, national origin or ancestry, age, disability, genetic information, marital status, pregnancy, HIV/AIDS status, sickle cell trait/testing, or DNA analysis, amnesty or status as a covered veteran in accordance with applicable state, federal, and local laws.
This policy applies to recruitment, hiring, training, promotion, transfer and all other personnel actions and conditions of employment such as compensation, benefits, layoffs, and reinstatements, leaves of absence, disciplinary measures, and termination.
Decisions regarding employment and promotion will be based solely upon valid job-related factors. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
located in Washington DCo Up to $2000 sign on bonus potential Up to $2000 with 1 year of timeshare experience- $1,000 paid after training, $1,000 paid after six months ofemployment Up to $1000 with no timeshare experience - $500 paid after training, $500 paid after six months ofemploymento Additional terms and conditions apply to the Sign-on Bonus Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott Vacation
Club properties to promote the Marriott Vacation Club Destinations® Program. What's in it for you? Hotel and resort discounts Immediate 401(k) company match up to 6% Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Positive work environment Growth and development opportunities What you will do?
Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests. Schedule sales presentations and manage customer expectations. Provide the highest level of service to exceed budgeted sales presentations and volume production goals. Ensure that all Owners and guests attending a sales presentation
meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
What are the requirements? Enjoy talking on the phone and/or interacting with guests in person Bold persuasion skills Computer skills Stand, sit and walk for extended periods of time Flexible schedule including weekends and holidays Concierge, telemarketing and/or sales experience preferred #LI-GG1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas. - Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. - Other duties as assigned. Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards.
Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications - Minimum one year experience in a similar position. Prior supervisory experience a plus. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - High school graduate or equivalent, some college preferred. - Bilingual English/Spanish a plus. - ONQ experience is a plus. - Knowledge of local activities and attractions appropriate for clientele.
located in Washington DCo Up to $2000 sign on bonus potential Up to $2000 with 1 year of timeshare experience- $1,000 paid after training, $1,000 paid after six months ofemployment Up to $1000 with no timeshare experience - $500 paid after training, $500 paid after six months ofemploymento Additional terms and conditions apply to the Sign-on Bonus Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott Vacation
Club properties to promote the Marriott Vacation Club Destinations® Program. What's in it for you? Hotel and resort discounts Immediate 401(k) company match up to 6% Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Positive work environment Growth and development opportunities What you will do?
Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests. Schedule sales presentations and manage customer expectations. Provide the highest level of service to exceed budgeted sales presentations and volume production goals. Ensure that all Owners and guests attending a sales presentation
meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
What are the requirements? Enjoy talking on the phone and/or interacting with guests in person Bold persuasion skills Computer skills Stand, sit and walk for extended periods of time Flexible schedule including weekends and holidays Concierge, telemarketing and/or sales experience preferred #LI-GG1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas. - Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. - Other duties as assigned. Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards.
Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications - Minimum one year experience in a similar position. Prior supervisory experience a plus. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - High school graduate or equivalent, some college preferred. - Bilingual English/Spanish a plus. - ONQ experience is a plus. - Knowledge of local activities and attractions appropriate for clientele.
training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed.
Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations,
registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise.
Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
