Location: Fredonia, AZ
Company: Best Friends Animal Society
come from all over the world to Best Friends Animal Sanctuary to engage with our animals, staff and learn more about our life saving work. The Group Experience Coordinator is responsible for coordinating a meaningful and rewarding experience at the Sanctuary for group visitors (i.
e. college clubs, corporate retreats, tour groups, etc.). The Coordinator works directly with the Group Experience Specialist to ensure that all group participants leave educated and inspired to return home to their communities and continue the lifesaving work which supports the Best Friends' Mission to Save Them All. Essential Duties and Responsibilities: Group Experience: Assist the Group Experience Specialist
in coordinating visiting groups. Respond to group experience inquiries. Process group registrations and cancellations; send forms and other information to registrants prior to visit.
Maintain, organize & update group support materials as needed, and coordinate setup of equipment and presentations as needed. Manage group experience schedule; providing additional on-site support during group activities. Lead and/or provide support for Sanctuary group tours. Share information about Best Friends lifesaving mission and conduct presentations. Maintain records for each group and report statistics as needed Animal Care Department Support. Plan and coordinate service projects with animal
care supervisors. Proactively visit animal care areas to find new and recurring service projects.
Communicate regularly with animal care supervisors regarding animal personality/behavior; which areas and animals are approved to interact with visitors. Visitor Engagement and Stewardship: Regularly lead volunteer activities at the Kindness Camper. Occasionally provide support for animal engagement group activities or programs such as Discovery Weekend, Friends & Founders, adoption events, onsite workshops, etc. Assist with providing content (i. e. photos, stories, etc) for Thursday Lunch Stories, Workplace posts and the Best Friends Social Media Team.
General: Be knowledgeable and informed regarding current trends in and materials about animal welfare. Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being like you do our mission, and work to build strong relationships with your colleagues by participating in communication loops to share and receive honest feedback. You are responsible and accountable for the culture you add to your team dynamic. Other duties as assigned. Skills and Experience: A minimum of one year experience coordinating projects and collaborating interdepartmentally.
Skilled in starting and maintaining effective and professional relationships with visitors, volunteers and fellow staff, including with those that have different viewpoints. Ability to professionally speak about Best Friends activities and positions on issues. Resourceful, get-it-done attitude; ability to adapt to new work areas or processes; problem solving, seeking answers independently and enthusiastically; flexibility to persist until department goals are achieved. Strong interpersonal skills, positive attitude, a team player, personable, professional, and able to get along with people from different backgrounds.
Abilityto work in a fast-paced environment withwell-developedorganization skillsto juggle multiple competing tasks and demands; with accurate, appropriate, clear and concise written and verbal communication skills; and strong listening skills. Must be proficient in Google and Microsoft Office applications with the ability to learn and use new applications quickly. Physical Requirements: Routinely lift 50 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Frequent exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, and holiday work.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
specifically adoptions. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. While this role includes responsibilities in all outcome-focused programs, specialists may receive intensive assignments in a particular program, based on organizational needs.
Essential Duties and Responsibilities: Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness, and positive influence with each other, our visitors, and volunteers
as well as to the animals every day. This includes listening, being present, being supportive of others, and demonstrating compassion and curiosity in conflict.
Work closely with Dogtown Lifesaving Specialist and Leadership team to understand the needs of the animals in our care, as well as those of the department. Promote, coordinate, and facilitate mobile, remote, and on-site pet adoptions, providing superior customer service, new pet parent counseling, and post-adoption support throughout. Develop a general knowledge of the animals in the Best Friends' care; deliver superior customer service, assist adopters, fosters, and transfer partners by gathering information to match them
with appropriate animals, arranging introductions, pet to pet meets; acquiring/providing medical records, health certificates (when necessary), follow-ups as needed or required.
Work collaboratively with Best Friends' team members in all areas of operations to achieve lifesaving goals; follow Best Friends policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and record keeping. Maintain a safe workplace, value, and model safe work practices, adhere to organizational safety practices and rules, and communicate to leadership about unsafe practices and conditions.
Skills and Experience: Candidate should have familiarity and comfort with a conversational adoption process. Previous experience with facilitating adoptions is a plus. Prior experience working with the public, preferred in an animal welfare environment. Ability to work with, leash, kennel, walk, and handle dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. Bilingual or multi-lingual skills preferred but not required. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues.
Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Abilityto work in a fast-paced environment withwell-developedorganization skillsto juggle multiple competing tasks and demands. Resourceful, get-it-done attitude; the initiative to assist in any area or process; problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until goals are achieved.
Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn. Physical Requirements: Must be able to: Routinely lift 40 pounds and perform daily strenuous activities including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Exposure to dogs, cats, and other animals of all sizes, temperaments, and medical status.
Valid driver's license, meeting Best Friends Animal Society's driver qualification standards; ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; the position includes weekends, nights, and holiday work. During the selection process, candidates may be asked to participate in an onsite working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
will be expected to perform routine manual tasks to maintain cleanliness, sanitary conditions, and appearance inside and outside of guest rooms and common areas while also interacting regularly with the guest, their accompanying pets, and other Roadhouse and Best Friends team members.
Essential Duties and Responsibilities: Be designated laundry person when needed and at least two days out of the work week. Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers
as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. Participate in all housekeeping-related tasks such as sweeping, mopping, and washing windows and walls, dusting, vacuuming, stripping and making beds , assisting in our on-premises laundry, trash removal, and scrubbing of floors and bathrooms.
Maintain public areas and ensure guest rooms are well-stocked with toiletries and supplies. Perform routine basic maintenance in guest rooms such as changing bulbs, tightening toilet seats, cleaning up after pets, TV/cable troubleshooting, plunging toilets, cleaning microwaves and coffee
makers. Respond to special requests from guests, such as fresh towels, sheets, light cleaning, early check-ins, or late check-outs, etc.
Supports sanctuary housekeeping team as assigned. Skills and Experience: Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner. Must be willing to work weekends and holidays. Ability to apply effective independent judgment and problem solving skills. Ability to professionally advocate Best Friends' positions on issues. Exhibits excellent interpersonal skills and customer service oriented in all contacts with guests and staff. Work with a positive outlook, upbeat, energetic, and takes initiative.
Collaborative nature and willingness to work with various colleagues. Physical Requirements: Must be able to routinely lift 40 to 50 pounds. Must be ok with exposure to various animal allergens Must be able to perform strenuous physical activity on a frequent basis, including, but not limited to: walking up/down stairs, lifting and carrying, reaching, stooping, squatting, cleaning and bending. During the selection process, candidates may be asked to participate in an onsite paid 2-day working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Position Summary: Supervisors, working under the guidance of the Director and Manager, play a key role in achieving Best Friends Animal Society's organizational no-kill mission and goals. Supervisors provide oversight of the health, care, and wellbeing of Sanctuary dogs, and leadership and mentorship for the care specialists and volunteers in their assigned areas and act with urgency and efficiency to maximize lifesaving.
Essential Duties and Responsibilities: Promote, coordinate, and facilitate innovative solutions to maximize lifesaving. Manage, promote, support, empower, and enable staff and volunteers to maximize lifesaving and quality of care. Serve as a care provider alongside
team members, and liaison between Dogtown and other departments, ensuring all department objectives for care, and health and behavior monitoring, as established by leadership, are met.
Work collaboratively with all Best Friends' department teams for the care, benefit, promotion, and ultimate outcome of all dogs in our care. Maintain a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions. Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit
of authenticity, kindness, and positive influence with each other, our visitors, volunteers as well as to the animals every day.
Provide support, training, and performance feedback; participate in performance conversations; support hiring and onboarding; ensure teams meet expectations for Best Friends' program requirements and procedures; support teams so that each person achieves their fullest potential as contributors to Best Friends mission and goals. Other duties as assigned. Skills and Experience: Minimum of 1 year of experience working with dogs in an animal sheltering, animal behavior, or veterinary setting is required. Ability to work with, leash, kennel, walk, and handle all dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs.
Experience in leading teams or managing people preferred but not required. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process. Bilingual or multi-lingual skills preferred but not required; strong communications skills, presentation experience with the ability to professionally advocate Best Friends' position on issues.
Resourceful, get-it-done attitude; an initiative to assist in any area or process; problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until goals are achieved. Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands. Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.
Physical Requirements: Must be able to: Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Work at a computer or driving a car for extended periods of time with repetitive typing, sitting, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Exposure to dogs, cats, and other animals of all sizes, temperaments, and medical status.
Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; the position includes weekends, nights, and holiday work. During the selection process, candidates may be asked to participate in an onsite working interview. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
till the position is filled - (Recruiter phone screens will occur prior to these interviews). Essential Duties and Responsibilities: Answer and/or direct incoming phone calls placed to the Cat World and CCP extension and assist with routing and answering general emails and other written correspondence, including triaging incoming local cat placement requests.
Deliver, collect and distribute mail. Provide administrative support to the Director and Supervisors. Maintain payroll records including coordination of PTO requests, holidays, etc. and entry of data into ADP. Order food, supplies and equipment. Coordinate and maintain meeting schedules including weekly staff meetings. Participate
in staff meetings and take minutes of those meetings to distribute to staff. Communicate cat crossings to staff. Create and maintain all cat records Ezyvet, Shelterluv, Paws4me.
Assist Director, Supervisors, and other staff with special projects including presentations, research, and data collection. Help create and maintain written protocols for Cat World. Update monthly department stats board. Assist in tracking departmental finances. Prepare department invoices for approval by Director and send to Accounts Payable department. Prepare department credit card reconciliation statements in Certify. Assist Director and Supervisors with new hire onboarding. Caregiving, including
medicating, bathing, feeding, cleaning, laundry, coordinating medical care, and working with volunteers.
Interact with volunteers, interns and visitors, answering questions, promoting Best Friends mission and assisting with their needs. Relate to employees, volunteers and visitors in a friendly, informative, and professional manner. Take initiative and identify improvements. Be attentive to others needs and willingly assist as required. Display a willingness to learn and ask questions. Other duties as assigned. Skills and Experience: Strong desire to work with cats and people. Must be able to work with all cats, including those with health concerns/conditions, including but not limited to Methicillin-resistant Staphylococcus aureus (MRSA), feline immunodeficiency virus (FIV), feline leukemia virus (Fe LV), and ringworm.
One to two years related administrative experience preferred. Must have proficiency with a variety of computer software applications in word processing, spreadsheets, research, and presentation software (Microsoft Windows, Word, Excel, Power Point, Outlook, Teams and related software). Must be comfortable learning new software programs and using online information systems. Accurate, appropriate, clear, and concise written and verbal communication skills.
Strong listening skills. Outstanding organizational skills and attention to detail. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Experience in interacting with the general public (customer service) preferred. Demonstrates approachability when dealing with the general public. Demonstrates ability to create and encourage a positive work environment. Strong interpersonal skills, i. e. ability to develop positive relationships with others and demonstrate sensitivity to the thoughts, feelings and perspectives of others.
Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner. Must be willing to work weekends and holidays. Must have a valid driver's license and qualify for BFAS insurance. Flexibility and enjoyment of a variety of people and tasks. Ability to apply effective independent judgment. Problem-solving skills Ability to professionally advocate Best Friends' positions on issues. Physical Requirements: Must be able to routinely lift 40 to 50 pounds. Must be able to work out of doors in all weather conditions, with temperatures ranging from below freezing to 100+ degrees.
Must be able to perform strenuous physical activity on a frequent basis, including, but not limited to: climbing up and down ladders, lifting and carrying, reaching, stooping, squatting, cleaning and bending. Must be able to sit for long periods of time. Must be able to work at a computer for extended periods of time with repetitive typing, arm and hand motion. During the selection process, candidates may be asked to participate in an onsite working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. CORE WORK ACTIVITIES
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an
entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Ensure clean wares are stored in appropriate areas.
Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments.
Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Serve food courses and alcoholic beverages To guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc. throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate
check to guest and process payment. JOB SUMMARYServe food courses and alcoholic beverages To guests. Set tables according to type of event and service standards.
Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc. throughout the day. Complete closing duties, including restocking items, turning
off lights, etc. Present physical and accurate check to guest and process payment.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays.
Job Description For Internal Candidates JOB SUMMARYServe food courses and alcoholic beverages To guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages.
Maintain cleanliness of work areas, china, glass, etc. throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
specifically adoptions. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. While this role includes responsibilities in all outcome-focused programs, specialists may receive intensive assignments in a particular program, based on organizational needs.
Essential Duties and Responsibilities: Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness, and positive influence with each other, our visitors, and volunteers
as well as to the animals every day. This includes listening, being present, being supportive of others, and demonstrating compassion and curiosity in conflict.
Work closely with Dogtown Lifesaving Specialist and Leadership team to understand the needs of the animals in our care, as well as those of the department. Promote, coordinate, and facilitate mobile, remote, and on-site pet adoptions, providing superior customer service, new pet parent counseling, and post-adoption support throughout. Develop a general knowledge of the animals in the Best Friends' care; deliver superior customer service, assist adopters, fosters, and transfer partners by gathering information to match them
with appropriate animals, arranging introductions, pet to pet meets; acquiring/providing medical records, health certificates (when necessary), follow-ups as needed or required.
Work collaboratively with Best Friends' team members in all areas of operations to achieve lifesaving goals; follow Best Friends policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and record keeping. Maintain a safe workplace, value, and model safe work practices, adhere to organizational safety practices and rules, and communicate to leadership about unsafe practices and conditions.
Skills and Experience: Candidate should have familiarity and comfort with a conversational adoption process. Previous experience with facilitating adoptions is a plus. Prior experience working with the public, preferred in an animal welfare environment. Ability to work with, leash, kennel, walk, and handle dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. Bilingual or multi-lingual skills preferred but not required. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues.
Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Abilityto work in a fast-paced environment withwell-developedorganization skillsto juggle multiple competing tasks and demands. Resourceful, get-it-done attitude; the initiative to assist in any area or process; problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until goals are achieved.
Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn. Physical Requirements: Must be able to: Routinely lift 40 pounds and perform daily strenuous activities including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Exposure to dogs, cats, and other animals of all sizes, temperaments, and medical status.
Valid driver's license, meeting Best Friends Animal Society's driver qualification standards; ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; the position includes weekends, nights, and holiday work. During the selection process, candidates may be asked to participate in an onsite working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
will be expected to perform routine manual tasks to maintain cleanliness, sanitary conditions, and appearance inside and outside of guest rooms and common areas while also interacting regularly with the guest, their accompanying pets, and other Roadhouse and Best Friends team members.
Essential Duties and Responsibilities: Be designated laundry person when needed and at least two days out of the work week. Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers
as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. Participate in all housekeeping-related tasks such as sweeping, mopping, and washing windows and walls, dusting, vacuuming, stripping and making beds , assisting in our on-premises laundry, trash removal, and scrubbing of floors and bathrooms.
Maintain public areas and ensure guest rooms are well-stocked with toiletries and supplies. Perform routine basic maintenance in guest rooms such as changing bulbs, tightening toilet seats, cleaning up after pets, TV/cable troubleshooting, plunging toilets, cleaning microwaves and coffee
makers. Respond to special requests from guests, such as fresh towels, sheets, light cleaning, early check-ins, or late check-outs, etc.
Supports sanctuary housekeeping team as assigned. Skills and Experience: Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner. Must be willing to work weekends and holidays. Ability to apply effective independent judgment and problem solving skills. Ability to professionally advocate Best Friends' positions on issues. Exhibits excellent interpersonal skills and customer service oriented in all contacts with guests and staff. Work with a positive outlook, upbeat, energetic, and takes initiative.
Collaborative nature and willingness to work with various colleagues. Physical Requirements: Must be able to routinely lift 40 to 50 pounds. Must be ok with exposure to various animal allergens Must be able to perform strenuous physical activity on a frequent basis, including, but not limited to: walking up/down stairs, lifting and carrying, reaching, stooping, squatting, cleaning and bending. During the selection process, candidates may be asked to participate in an onsite paid 2-day working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.
Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
