Location: Moreno Valley, CA
Company: Young Interventions
whose mission is a commitment to improving the quality of life for infants and toddlers with or at risk of developing developmental disabilities, then Young Interventions is for you. We are looking for qualified, motivated, energetic and creative professionals, to work with children in the family homes to help implement personalized family focused treatment programs.
Young Interventions, Inc. Programs focus on a Routines-Based Parent Coaching Model to guide the family in helping their child reach their developmental milestones. This position will require home visits within Moreno Valley, Perris, Nuevo and surrounding areas. Due to COVID some programing has been adapted to a virtual model.
Your caseload may have a mix of in-person and virtual services depending on client / family need or preference. This position can be available as a part time or full time option.
Please visit our website to learn more about the services we provide to children & families: Requirements for Early Intervention Specialists: Bachelor’s Degree required (Child Development, Psychology, or related field) Solid knowledge of basic stages of Infant / Toddler Child Development Minimum of 1-year experience working with children 0-5 years Experience working with Children with Special Needs is preferred Ability to speak and read fluently in Spanish, Cantonese, Mandarin is desired, but not required for
this position at this time ALL Candidates MUST: Hold a valid Driver's License Have reliable transportation and willingness to travel to various home based sites throughout the day (within 30 mile radius) Maintain current Vehicle Insurance & Registration Maintain current CPR Certification (Infant, Child & Adult) Have current TB & COVID Vaccination (w/Booster if eligible) Compensation: This position has an hourly rate between $19-$28 per hour which is determined based on applicant's level of education and experience.
Company Perks: Flexible schedule Comprehensive Benefits Package (including 401K w/ company match) Paid Sick Time Travel & Mileage Compensation Company Laptop Cell Phone Stipend Paid Training Ongoing Reflective Supervision Qualified & interested professionals should submit a cover letter & resume for immediate consideration.
local DC policies, and training. Responsible for HR coordination and administration activities including data entry, maintenance of personnel/medical files, and Occupational Safety & Health Administration (OSHA) log. Shift: Sunday - Thursday, 2:30p - 11:00p Job Responsibilities Delivers high level of customer-facing service to Team Members and leaders.
Handles difficult conversations and communicates information to internal stakeholders. Ensures all Team Members are entered and processed correctly in the Kronos time-keeping system. Responsible for payroll duties. Ensures increases are processed on a timely and accurate basis. Maintains Human Resources Information Systems (HRIS) with all
Team Member personnel transactions. Applies attendance policy by entering data and communicating as needed. Assists the HR Generalist with various events, such as new Team Member orientation, benefits reviews, and Open Enrollment.
Interacts with vendors and suppliers to meet internal customer needs. Supports communication by updating bulletin boards and posting information for Team Members in the DC. Serves as liaison to Headquarters on HR-related matters, and collaborate with Centers of Expertise as needed. Assists the HR Generalist by coordinating outreach efforts, scheduling interviews, checking references, and other Talent Acquisition support functions. Responsible for worker's compensation
processing for DC employees; including submission of initial claim, data entry into the worker's compensation system and notification to the carrier of the Team Member's medical status and/or return to work.
Processes all Family Medical Leave Act (FMLA) and Leave of Absence documents for approval process. Tracks FMLA time taken. Communicates information and updates to Team Members. An Equal Opportunity Employer, including disability/veterans About Walgreens and WBAWalgreens () is included in the U. S. Retail shop and U. S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, shop and retail leader with a 170-year heritage of caring for communities.
WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U. S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U. S. healthcare system by providing a wide range of shop and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs. /benefits External Basic Qualifications Bachelor's Degree in HR or related field OR High School Diploma/GED and at least 3 years of human resources experience in employee relations, staffing & selection, compensation & benefits and/or training Knowledge of payroll systems and payroll processes Knowledge of Federal, State, Labor and Employment laws, Workers' compensation, FMLA, ADA and OSHA laws Knowledge of HRIS systems Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft Power Point (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). Intermediate level keyboarding skills (at least 30 WPM, touch typing, formatting documents, 10-key numeric pad). Preferred Qualifications At least 2 years of experience with Kronos timekeeping, worker's compensation, and/ or HRIS. PDN-9ae7ac4c-abff-46a5-8a7f-82f80af01088
Palm Canyon Drive, the hotel will offer a collection of 168 bungalow-inspired guest rooms and suites coupled with our total event space of 8,000 square feet plus additional outdoor and unique spaces. Thompson Palm Springs will also house its own mainstay dining concept that will feed into the menus at two bespoke pools and accompanying lounges.
an impressive array of ground-level retail space spanning over 30,000-square-feet, guests will also have access to a state-of-the-art fitness center and a first-of-its-kind tasting room from HALL Napa Valley, with additional tenants to follow. Job Description The Assistant Human Resources Manager will assist with all aspects of human resources
including greeting all visitors, employees and applicants while maintaining the day-to-day administrative function of a highly active Human Resources office. Responsibilities will include maintenance of incoming calls, walk in inquiries, special projects, coordination of certain employee relations events, maintenance of the office environment including administrative responsibilities and assisting with general benefit issues.
Additionally this person will support and assist with the welcoming of new hires, maintaining files, payroll and providing support for the employment process. Thompson Palm Springs colleagues work in an environment that demands exceptional performance yet reaps great
rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Thompson Palm Springs is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is a non-exempt position (hourly manager). It is estimated that this schedule will typically be 45 hours per week, inclusive of overtime, resulting in an estimated yearly income a salary range is between $55,000 to $58,000.
This is the pay range for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education. Qualifications A true desire to satisfy the needs of others in a fast paced environment 1 year of previous HR experience (hospitality preferred) Refined verbal and written communication skills Must be proficient in general computer knowledge Bilingual - English & Spanish (preferred) Why work for Thompson Palm Springs?
Health, Dental, Vision Insurance eligibility after 30 days of employment. 401k Retirement Savings Plan & Company Match Paid Parental Leave & Adoption Assistance Program Free & Discounted Hotel Rooms at Hyatt Hotels around the World! Tuition Reimbursement Training & Development Opportunities PDN-9ae7de66-0c58-406b-baae-2b84c0694f2b
a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. Job Summary The Area HR Manager is a self-motivated, experienced and focused HR professional assigned to specific business areas and geographies with the intent of serving as a local touchpoint for employees and leaders within the assigned groups.
The Area HR Manager should have strong active listening skills and a natural ability to establish relationships and gain the trust of stakeholders at all levels of the organization. A core function of this role will be gathering organizational data along with feedback from leaders and employees
to identify, explore, and address key issues and concerns within the assigned business area and/or geography to drive a more engaged workforce. The Area HR Manager also partners closely with other HR constituents to ensure a consistent and equitable approach to established policies, processes, and experience.
Responsibilities Drives a cadence of ongoing engagement with local teams through the facilitation of informal and formal feedback gathering, including the facilitation of a regularly scheduled employee roundtables; partners with appropriate HR colleagues and leadership to address systemic trends, including recommendations for amendments/enhancements to current policies and practices.
Partners with HRBP and COE teams to communicate annual people activities (goal setting, year-end reviews, compliance training, benefits open enrollment, engagement survey completion), providing clarity and insight on process, timelines, and required actions.
Proactively reviews and understands the local Organizational Health reporting/data (turnover, spans & layers, headcount, engagement survey results), to share information and insights with business leadership. Participates in employee actions, including support with communication plans and logistics related to restructuring events. Manages data updates within assigned region and business area(s) related to large-scale title updates, reporting changes related to reorganizations, etc.
Assists with the creation and editing of organizational charts within assigned business area/geography. Ability to carry out change management and alignment with Altice Goals & Mindsets Educates leaders on key resources related to developing and engaging their teams; recruiting, interviewing, and onboarding new employees; and their role in key people processes such as goal setting, performance reviews, merit planning, etc. Directs employees to self-service resources related to health & wellness, policy information, and development offerings, as well as how to engage with HR team members (HRSC, ER, Regional HR Manager team) for matters that necessitate further HR involvement.
Participates in local crisis management response, including disaster relief efforts, employee deaths, pandemics, and other employee-impacting crises in partnership with Employee Relations, as needed. Recommends and implements enhancements to current processes and overall effectiveness of the Area HR Manager function. Travel, up to 30%, based on business needs, to support engagement and roundtables for all business unit in the local markets with occasional travel outside of market.
Qualifications Bachelor’s degree in HR Management or a related field preferred. 8+ years’ experience in a previous HR role, including heavy employee and leadership facing HR experience. Exceptional communication and interpersonal skills, with proven ability to collaborate and build effective partnerships with employees and leaders at all levels within an organization. Ability to effectively manage multiple responsibilities at once and prioritize without jeopardizing deadlines. Ability to thrive in a fast-paced, collaborative environment, with the ability to change direction quickly and seamlessly.
Able to handle sensitive information with discretion and integrity Strong facilitation skills, with previous experience facilitating employee roundtables/feedback sessions. Ability to consult and actively listen, both within and outside of facilitated programs. Process/experience-improvement mindset, with an inclination for identifying more efficient ways of working. Strong analytical skills with the ability to use and interpret data to guide the business. Working knowledge, understanding, and practical application of employment laws and HR practices, including state and local laws specific to assigned geography.
Intermediate level Microsoft Excel skills, including working knowledge of pivot tables, advanced functions such as VLOOKUP, with the ability to manage and organize large datasets. Proficiency with MS Visio preferred. Experience with Success Factors preferred. Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, interactionual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in North Carolina is $68,014.00 - $108,823.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.
Please review our Fraud FAQ for further details. For more details: jobs-search. org/advertising_hemet-c426340/area-hr-manager-hemet_i1970176908
a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. Job Summary We are looking for an experienced Talent Sourcer/Recruiter who is comfortable with high level searches within the telecommunications industry.
The Executive Recruiting Sourcer/Recruiter will play a critical role in Altice’s Executive Talent Acquisition team, helping to identify executive candidates for critical level roles within the organization. Reporting to the Director, Executive Recruiting; this role is focused on the execution of strategic sourcing plans for executive hiring across the enterprise. Responsibilities
Execute sourcing plans focused on executive candidate identification and attraction Utilize various sourcing techniques, including online databases, professional networks, social media, and industry events, to identify executive-level candidates Stay updated on industry trends, competitors and talent pools to effectively target and engage top executive talent backss candidate qualifications, experience and cultural fit through initial screening and interviews, ensuring they meet our clients’ specific requirements Develop and maintain relationships with potential candidates, fostering long-term connections and trust within the executive talent community Create comprehensive talent maps and reports
to provide clients with insights into the executive talent landscape, helping them make informed decisions Collaborate closely with talent acquisition team and hiring managers to understand needs and align candidate sourcing strategies accordingly Craft compelling outreach messages and communications to engage executive candidates, highlighting the value of potential career opportunities with our clients Generate regular reports on sourcing metrics, candidate pipeline, and other key performance indicators to evaluate and improve sourcing strategies Qualifications Bachelor’s degree in Human Resources, Business or a related field 5+ years experience in executive candidate sourcing in talent acquisition Strong knowledge of sourcing tools, platforms and techniques Exceptional communication and interpersonal skills Comfortability with presenting to executive leadership Ability to evaluate candidates for cultural fit and alignment with client’ values and goals Excellent organizational skills and attention to detail Proficiency in using applicant tracking systems and data analytics tools Knowledge of employment laws and regulations Results-driven and able to work effectively in a fast-paced environment.
Ability to handle confidential and sensitive information with discretion and professionalism Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, interactionual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.
This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $96,020.00 - $153,632.00 / year.
The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. For more details: jobs-search. org/executive-recruiter_hemet-c426340/executive-recruiter-hemet_i1970971537
on regular rotating basis Keep the service parking lot vehicles organized Maintain positive relationships with coworkers and external vendors Interacting and communicating with team members and management across all lines of the business Full time schedules available REQUIRED SKILLS AND EXPERIENCE The qualifying candidate must have a positive attitude, and possess the drive to achieve superior customer satisfaction.
They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization High School Diploma or equivalent is desirable. Must have a valid CA driver’s license. Clean driving record Ability to work
as a team player and interact with customers, managers and coworkers in a professional, courteous manner. Ability to multitask and prioritize effectively Possess the energy and drive to accomplish goals, meet deadlines, and find solutions Hiring is contingent on passing a complete background check and drug screen Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development This position requires a high level of professionalism, and excellent communication skills.
We provide a full benefits package: including medical, dental, paid vacation, holiday and sick leave, discounts on products and services we provide – as well as a 401k retirement savings plan with profit sharing potential.
who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don’t worry, we will train you!
It really is a lot of fun! While our organization continues to grow, we are at the heart of all that we do, a family organization. Our “mom and pop” approach gives us several advantages and really sets us apart from today’s corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees,
customers, and vendors. We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?
Commitment to Integrity – We've won various manufacturer awards including Ford Motor Company’s highest honor, the President's Award, 11 times in the last 15 years! Professional and Innovative Approach – We strive to lead our industry in new ways to sell and service vehicles! And we’re not afraid to try something new. Employee Involvement – No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone’s opinion
regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
Competitive and Lucrative Compensation – Your performance, work ethic, and attitude determines your success! Ongoing Training – We make available all types of personal and professional training resources because it’s only reasonable that we train before we ask you to sell a vehicle! Customer Service is our way of life! – Check us out on Google, Yelp, and Facebook to see what our customers and community think about us. Community Involvement – Since 1951, our business has been to make our community a better place to live and work.
Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do. We invite you to visit our websites --- currently and --- and call or email us with any questions. While you’re there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future! JOB DUTIES: Greet all customers promptly; provide timely professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate. Ensure customers receive the best customer experience possible. Customer Satisfaction Indexes should be consistently among best in class (sustained below average Customer Satisfaction Indexes are grounds for termination). Maintain manufacturer customer satisfaction and training requirements. Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
Estimate cost and completion time/settle customer accounts. Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy. Obtain the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Review root cause and corrective repair action with the customer during vehicle delivery. Coordinate activities to ensure repair work is fixed right the first time and completed on time. Communicate effectively (and as promised) with customer about status of work. Answer incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Accurately document any repair order changes. Inspect every finished repair order for proper completion, pricing accuracy, and legibility. Follow up with the customer to ensure complete customer satisfaction. Promptly address and resolve follow-up issues. Maintain friendly, courteous relationships that encourage repeat business. Identify repeat customers and treats them accordingly. Contact customers to remind them of service appointments and/or when scheduled maintenance is due. Consult customers on needed scheduled maintenance repairs.
Follow all company policies, procedures and safety standards. Demonstrate behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication and customer service skills. Pre-employment background check and drug test.
Must be willing to work as part of a team. Must have basic computer and phone skills. JOB BENEFITS: Growth opportunities Fast paced work environment Medical & dental insurance Paid time off 401(k) Vehicle purchase plan PAY: $32,240.00 Annually plus Commission based upon services sold Equal Opportunity Employer
Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s
non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.
Job-Specific Expectations Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures.
Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Performs lube oil filter services in a professional manner and performs vehicle inspections as required. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.
Receive service assignments from the service writer or service manager. Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion. Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up
system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well
with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
tires, charge cables and NAV cards. Parking new cars in the assigned area while maximizing the use of space and maintaining the dealership lot. Cleaning, waxing, polishing and refurbishing old and new vehicles. Using necessary equipment for cleaning and servicing of auto parts.
Understanding and delivering to the specific requirements of the customers. Maintaining the proper function of all service tools and equipment. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other
requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test.