Location: Santa Monica, CA
in Martin Automotive Group as a care-giver for their vehicle safety and reliability.
Duties & Responsibilities: The primary duties consist of but are not limited to the following. • Performs work specified on the repair order with efficiency and in accordance with dealership and manufacturer guidelines.
• Test-drives vehicles, and test components and systems, using diagnostic tools and special service equipment follows service information. • Performs routine maintenance, recommends services due and notifies service advisors of upcoming services due in near future. • Diagnoses, maintain, and repair vehicle automotive systems including engine repair, engine replacements, oil leaks,
coolant leaks, and diesel fuel system repairs. • Executes repairs under warranty to manufacturer specifications. • Manages punch times on warranty repair orders with accuracy.
• Understands how to complete a repair order by imputing the mileage out and specs on the repair order. • Understands and follows dealership responsibilities for environmental and safety issues set by federal, state, and local regulations. • Completes the cause and correction on in writing on the repair order. Properly documents repair order. • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provides an estimate of time needed for additional repairs.
• Ability to diagnosis and repair customer concerns promptly and professionally.
• Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained. • Identifies when a vehicle requires a recall and gets recalls completed. Informs Service Advisor of time duration needed to complete recalls. • Test drives vehicles after repairs are complete for final quality analysis of repair completion to eliminate comebacks. • Attends meetings and training sessions as scheduled. • Remains knowledgeable of new products, features, accessories, processes, etc. • Stays current with General Motors online and hands on training• Completes Multi-Point Vehicle Inspections MPVI• Meets productivity and efficiency goals of 100% and higher when set by management.
• Follows established prospecting steps and procedures. • Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism. • Must use all company data bases and software according to company trained process and procedures. • Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: • Education – High school diploma or the equivalent is required and a college degree is preferred with at least 3 - 5 years of equivalent/relevant work experience in a dealership service environment; previous experience as an Automotive Service Heavy Line Diesel Technician. • Experience and knowledge of automotive service operations, knowledge of manufacturer programs.
• Must be GM Certified• Must have ASE’s A1(Engine repair) training completion and certificate. • Must have A6(Electrical/ Electronics) training completion and certificate. • Must have A9 (light vehicle Diesel engines) training completion and certificate. • Must have strong verbal and written communication skills to communicate with Service Advisors and Warranty Administrator and customers. • Must be able to work extended hours, evenings, holidays and weekends. • Must demonstrate the ability to read, write and communicate the English language. • Valid Driver’s License and proof of insurance are required.
• Must have a clean driving record and be able to pass an MVR and background check. Language Skills: Ability to communicate orally and/or in written form effectively with co-workers, and customers. Ability to read, analyze and interpret written and verbal instructions. Ability to write routine reports and correspondence, including writing grammatically correct emails and text messages. Ability to effectively present information and respond to questions from managers, service advisors, warranty administrator and customers. Mathematical Skills: Ability to calculate flag hours in military time.
Ability to calculate ETA (estimated time of arrival) of product and completion of repair by giving time frame in date and clock time format. Ability to measure temperature in Fahrenheit and Celsius. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate the ability to anticipate and solve practical problems or resolve issues. Ability to maintain attention to detail despite interruptions. Ability to apply common sense understanding to carryout instructions furnished in written or oral form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to work 5-6 days a week, 8 to 10 hours per day. The employee is regularly required to talk and hear. The employee frequently is required to walk and reach with hands and arms.
The employee is frequently required to sit or stand as needed. May require walking primarily on an unleveled surfaces for periodic periods throughout the day. Maybe required to climb stairs. Reaching above shoulder heights, below the waist or lifting as required to perform repairs throughout the workday. The employee must have excellent keyboarding skills. The employee must regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to • 25-30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must have the cognitive and mental capacity to perform essential job functions for entire duration of work shift. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee maybe exposed to fumes/odors of automotive shop related surroundings and other hazardous materials.
The noise level in the work environment is usually loud. Primary environment: Various conditions including cold and heat, and indoor/outdoor settings including warehouse, service area, and outside of the building. Walking primarily on unleveled surfaces for periodic periods throughout the day. Including surfaces that may have automotive fluids and uneven terrain. The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, the job description does not constitute a written, or implied contract for employment. Martin Automotive Group/Glendora Chevrolet reserves the right to revise or change job duties and responsibilities as the need arises. Martin Automotive Group/Glendora Chevrolet is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, interaction, age, gender identity, interactionual orientation, veteran status or on the basis of disability. Approved By: ____________________________ Date: _____________________Reviewed By: Employee & Manager: Name / Position Signature Date Employee Name: Job Title: Manager Name: Job Title:
101 Venture Freeway) SCHEDULE Mondays - Fridays6:30 a. m. to 12:30 p. m. ABOUT ETTA ETTA , a unique and respected non-profit, has been making a positive difference in the lives of adults intellectual and developmental disabilities since 1993. We are seeking positive, genuine, supportive individuals to join the ETTA family.
INDEPENDENCE. INCLUSION. GROWTH. For additional info. contact our Recruitment Department: Or call (818) 985-xyz X, ext. 305 See a listing of all our current job openings on ETTA's website Careers page. Applicants must: (1) Be at least 21 years of age; (2) Have a valid driver license, insured vehicle, and willing to drive with client; (3) Pass a Live Scan (DOJ/FBI) background
check Starting rate of pay depends on experience. ETTA is an Equal Employment Opportunity (" EEO" ) Employer KEYWORDS: Ralphs, " Ralphs Supermarket Job Coach" " Supermarket Job Coach, " Supermarket, Market Jobs, ETTA , Non-profit , " Human Services " " Job Coach" , " Life Coach" , Mentor, " Life Skills Coach " Mentor , " Regional Center" , SLS, DSP , " Paid Training " " Support Staff" " Independent Living Advocate" " Supported Living Services" , SLS , " Jewish Jobs" , Caregiver , Caregiving , " Entry-level " Life Skills Coach , Adults with " Intellectual
and Developmental Disabilities" , Autism , " On the Spectrum" , " Down Syndrome" , " Day Program" , Experience , " No Experience " " Group Home" , " Direct Support Professional" , " Los Angeles" , " San Fernando Valley" , Pasadena , " Santa Monica" , " Pico-Robertson " " North Hollywood " ETTA, Disability , Disabilities , " Independent Living Advocate" , " Human Services" , " Social Services " Behaviors , " Direct Support Professional" , " On the Spectrum" , " Special Needs" , " Support Staff" , Autistic , " Intellectual and Developmental Disabilities" , " Autism Speaks" , " Human Services" , " Jewish Jobs " " Supported Living Services" , " Regional Center" , Experience , " No Experience " " DSP Experience " " Paid Training " " Entry level " " Experience a plus " " Life Skills Coach" , " Human Services " " Job Coach" , " Life Coach" , " Life Skills Coach " Mentor , Autistic , Autism , DSP, " Direct Support Professional" Non-profit, Jewish, " Human Services" Job Posted by Applicant Pro
will receive training, support, and mentorship, while maintaining a healthy work-life balance. The work environment has a down-to-earth and welcoming culture, as a large firm with a small-firm vibe. As the team continues to grow, you will have the opportunity to advance your career and take on new challenges, while working with a team of professionals who share your values and goals.
Pay Range: $120,000 - $170,000 DOE Responsibilities: Manage a caseload of 8-20 cases, depending on complexity - class action, single plaintiff, hybrid cases Work in teams with a Partner, Senior, and Junior Attorney and Legal Secretary assigned to them Review, analyze, and summarize medical records Prepare
briefs, motions, and pleadings Analyze initial file materials Trial preparation and writing motions Discovery and settlement evaluation Requirements: 5+ years of experience in employment law Class action and single plaintiff experience Discovery and law in motion experience Strong writing experience General civil litigation experience is preferred Federal experience is preferred Strong communication and analytical skills Must be barred in California Benefits: 100% medical coverage for employees Dental and Vision insurance 401k with 4% match 75 hours vacation 6 days PSL 8 Paid Holidays, 1 Floating Holiday To learn more about this exciting position, apply now!
#INDLGL #LI-POST #LI-ONSITE
Assistant will be responsible for: Managing calendars Coordinating travel Supporting team meetings Handling communication and document management Assisting with event planning Performing other duties, as needed Qualifications: 3+ years of experience in Administrative and/or related role Bachelor's Degree Computer savvy Experience with Travel & Expense Management software Microsoft Office proficient Solid problem solving and time management skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized
on regular rotating basis Keep the service parking lot vehicles organized Maintain positive relationships with coworkers and external vendors Interacting and communicating with team members and management across all lines of the business Full time schedules available REQUIRED SKILLS AND EXPERIENCE The qualifying candidate must have a positive attitude, and possess the drive to achieve superior customer satisfaction.
They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization High School Diploma or equivalent is desirable. Must have a valid CA driver’s license. Clean driving record Ability to work
as a team player and interact with customers, managers and coworkers in a professional, courteous manner. Ability to multitask and prioritize effectively Possess the energy and drive to accomplish goals, meet deadlines, and find solutions Hiring is contingent on passing a complete background check and drug screen Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development This position requires a high level of professionalism, and excellent communication skills.
We provide a full benefits package: including medical, dental, paid vacation, holiday and sick leave, discounts on products and services we provide – as well as a 401k retirement savings plan with profit sharing potential.
who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don’t worry, we will train you!
It really is a lot of fun! While our organization continues to grow, we are at the heart of all that we do, a family organization. Our “mom and pop” approach gives us several advantages and really sets us apart from today’s corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees,
customers, and vendors. We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?
Commitment to Integrity – We've won various manufacturer awards including Ford Motor Company’s highest honor, the President's Award, 11 times in the last 15 years! Professional and Innovative Approach – We strive to lead our industry in new ways to sell and service vehicles! And we’re not afraid to try something new. Employee Involvement – No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone’s opinion
regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
Competitive and Lucrative Compensation – Your performance, work ethic, and attitude determines your success! Ongoing Training – We make available all types of personal and professional training resources because it’s only reasonable that we train before we ask you to sell a vehicle! Customer Service is our way of life! – Check us out on Google, Yelp, and Facebook to see what our customers and community think about us. Community Involvement – Since 1951, our business has been to make our community a better place to live and work.
Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do. We invite you to visit our websites --- currently and --- and call or email us with any questions. While you’re there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future! JOB DUTIES: Greet all customers promptly; provide timely professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate. Ensure customers receive the best customer experience possible. Customer Satisfaction Indexes should be consistently among best in class (sustained below average Customer Satisfaction Indexes are grounds for termination). Maintain manufacturer customer satisfaction and training requirements. Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
Estimate cost and completion time/settle customer accounts. Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy. Obtain the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Review root cause and corrective repair action with the customer during vehicle delivery. Coordinate activities to ensure repair work is fixed right the first time and completed on time. Communicate effectively (and as promised) with customer about status of work. Answer incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Accurately document any repair order changes. Inspect every finished repair order for proper completion, pricing accuracy, and legibility. Follow up with the customer to ensure complete customer satisfaction. Promptly address and resolve follow-up issues. Maintain friendly, courteous relationships that encourage repeat business. Identify repeat customers and treats them accordingly. Contact customers to remind them of service appointments and/or when scheduled maintenance is due. Consult customers on needed scheduled maintenance repairs.
Follow all company policies, procedures and safety standards. Demonstrate behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication and customer service skills. Pre-employment background check and drug test.
Must be willing to work as part of a team. Must have basic computer and phone skills. JOB BENEFITS: Growth opportunities Fast paced work environment Medical & dental insurance Paid time off 401(k) Vehicle purchase plan PAY: $32,240.00 Annually plus Commission based upon services sold Equal Opportunity Employer
Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s
non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.
Job-Specific Expectations Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures.
Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Performs lube oil filter services in a professional manner and performs vehicle inspections as required. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.
Receive service assignments from the service writer or service manager. Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion. Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up
system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well
with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
tires, charge cables and NAV cards. Parking new cars in the assigned area while maximizing the use of space and maintaining the dealership lot. Cleaning, waxing, polishing and refurbishing old and new vehicles. Using necessary equipment for cleaning and servicing of auto parts.
Understanding and delivering to the specific requirements of the customers. Maintaining the proper function of all service tools and equipment. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other
requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test.