Location: Salinas, CA
Company: Toyota Salinas
Seek ways to improve business operations efficiencies and customer service.
Reports to: Service Manager Primary Duties: Ensure maximum productivity, customer service and cost control. Assure all warranty regulations are met as set by manufacturers and service contract companies through verification of coverage, ownership and service history.
Communicate with manufacturers to ensure claims are matched, accurate and paid within time limits. Manage accounting discrepancies to ensure entries are accurate. Achieve customer service satisfaction standards for repeat business and referrals. Reconcile dealership accounting schedules to ensure accuracy. Maintain ability to handle job stress
and effective interaction with others in the workplace. Annually update policy and procedure manuals given by Manufacture. Perform all duties requested from management.
Operate with integrity. Demand the highest ethical standards from self and others. Maintain composure within the workplace and outside the workplace when representing Salinas Toyota. Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment. Communicate and resolve customer complaints. Job Qualifications: High school diploma or the equivalent. Two years bookkeeping/office experience. Proficient knowledge of the warranty policies and procedures. Three years
of experience in an auto repair facility. PHYSICAL REQUIREMENTS: Work performed in an office and shop setting due to the location of dealership staff, and repair orders.
Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives. Required to lift up to a minimum of 50 lbs. Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools, or controls. Occasionally required to stoop, kneel, and crouch. Required vision include close vision. Required to operate equipment and move vehicles in a safe manner at all times. To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Leadership- the individual demonstrates ethical and good moral behaviors which promotes Salinas Toyota standards resulting in a cohesive and effective team. Compliance -- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners. Customer Service--the individual understands his/her role in providing excellent customer service through Salinas Toyota processes which promote efficiencies, fairness and cost effectiveness.
Ethics/Integrity -- the individual represents Salinas Toyota by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest. Oral Communication--the individual clearly identifies and professionally expresses issues in positive or negative situations. Planning/Organizing--the individual prioritizes and plans work activities and uses time efficiently. Quality--the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Dependability--the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and Security--the individual observes safety and security procedures and uses equipment and materials properly. Note: The need may arise to revise, supplement, or rescind portions of this job description, and dealership management reserves the right to do so at any time. Employee shall be required to meet the qualifications and perform the duties of any revised job description. Salinas Toyota is a Equal Opportunity Employer.
of each team member while also building strong team connectivity. Our team members are compassionate and dedicated to supporting our residents and each other in a positive, kind and encouraging manner. Most importantly, they understand that one positive interaction at a time can change somebody’s life.
Madonna Gardens is the premier memory support community in Salinas. We specialize in a wide range of support and guidance of memory impaired residents through specific programming for care, activities, socialization and dining. Benefits and Offerings: Competitive Pay Differential Pay Flexible hours Bonuses Rewards and Incentives Career Advancement Comprehensive Training Fun and Collaborative
Environment Open Position Schedules: Part-Time Evenings Weekends Holidays Rate of Pay: Average starting rate$20/hr Job Duties Include: Support the mission, vision, and culture of the organization through positive communication and leadership.
Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons. Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions. Able to maintain work pace appropriate to given work load.
Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
Provide assistance (or reminders) with activities of daily living, including grooming, oral hygiene, bath/shower, hair cleaning and brushing, and transferring to and from activities and meals, as needed Provide assistance with resident’s personal environment (e. g. clothing, linen, and personal belongings). Lift and/or transfer residents as needed. Make resident rounds every two hours as required in residents’ service plans or as circumstances dictate. Record and report changes in resident’s condition to the supervisor including but not limited to changes in resident’s ability to perform activities of daily living, skin changes, bruising, etc Use approved charting criteria and procedures to record pertinent information in resident charts.
Immediately report all incidents or accident involving residents to the Resident Care Director/Supervisor and record all necessary information on the Resident Incident and Accident Reporting Form Maintain a safe and orderly environment by performing general scheduled housekeeping for resident involving cleaning laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc. Follow proper procedures in emergency situations and respond promptly and positively to resident requests for assistance, including emergency pull cords, telephone calls, and requests from family and friends.
Follow outlined procedure, physicians’ orders, and state laws when assisting or supervising residents with medications. Exhibit an understanding of and be willing to follow medication policy and procedures. Correct and prevent environmental hazards in an appropriate and safe manner while observing universal precautions and infection control procedures. Assist supervisor with administrative tasks, including: Functioning as point of contact during shift for communication between supervisors, doctors, and families Stock medical and office supplies on a daily basis.
Daily follow up on bath schedules and vital signs (blood pressure, weight, and respiration, etc). Check residents’ files daily for appropriate and necessary signatures. Complete incident reports with physician and notify family members as directed. Assume additional responsibilities related to medication administration, including: Maintain security and accountability for medications during shift. Inventory controlled substances and provide accurate reconciliation of the inventory.
Count controlled substances with another staff member each time responsibility of medication administration changes. Review of medication administration record for errors at the completion of each medication pass. Assurance that care and services related to medication administration are provided in a safe and secure manner and follow state licensure rules. Weekly verification that residents who are approved to administer their own medication are doing so and, where applicable, are completing the medication administration record sheet. Assistance with the review of medication books for errors.
Complete medication error forms and obtaining the appropriate staff signatures before forwarding to supervisor. This includes notification of the physician. Responsibility for medication reorders, including PRN medication. Weekly review of medication sheets and verification of residents’ capability to administer their own medications. Faxing of written or faxed orders from doctors to pharmacies. We look forward to you joining our team!
of each team member while also building strong team connectivity. Our team members are compassionate and dedicated to supporting our residents and each other in a positive, kind and encouraging manner. Most importantly, they understand that one positive interaction at a time can change somebody’s life.
Madonna Gardens is the premier memory support community in Salinas. We specialize in a wide range of support and guidance of memory impaired residents through specific programming for care, activities, socialization and dining. Benefits and Offerings: Competitive Pay Differential Pay Flexible hours Bonuses Rewards and Incentives Career Advancement Comprehensive Training Fun and Collaborative
Environment Open Position Schedules: Part-Time Evenings Weekends Holidays Rate of Pay: Average starting rate$18/hr Job Duties Include: Support the mission, vision, and culture of the organization through positive communication and leadership.
Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons. Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions. Able to maintain work pace appropriate to given work load.
Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
Provide assistance (or reminders) with activities of daily living, including grooming, oral hygiene, bath/shower, hair cleaning and brushing, and transferring to and from activities and meals, as needed. Provide assistance with resident’s personal environment (e. g. clothing, linen, and personal belongings). Lift and/or transfer residents as needed. Make resident rounds every two hours as required in residents’ service plans or as circumstances dictate. Record and report changes in resident’s condition to the supervisor including but not limited to changes in resident’s ability to perform activities of daily living, skin changes, bruising, etc Use approved charting criteria and procedures to record pertinent information in resident charts.
Immediately report all incidents or accident involving residents to the Resident Care Director/Supervisor and record all necessary information on the Resident Incident and Accident Reporting Form Maintain a safe and orderly environment by performing general scheduled housekeeping for resident involving cleaning laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc. Follow proper procedures in emergency situations and respond promptly and positively to resident requests for assistance, including emergency pull cords, telephone calls, and requests from family and friends.
Follow outlined procedure, physicians’ orders, and state laws when assisting or supervising residents with medications. Exhibit an understanding of and be willing to follow medication policy and procedures. Correct and prevent environmental hazards in an appropriate and safe manner while observing universal precautions and infection control procedures. Assist supervisor with administrative tasks, including: Functioning as point of contact during shift for communication between supervisors, doctors, and families Stock medical and office supplies on a daily basis.
Daily follow up on bath schedules and vital signs (blood pressure, weight, and respiration, etc). Check residents’ files daily for appropriate and necessary signatures. Complete incident reports with physician and notify family members as directed. Assume additional responsibilities related to medication administration, including: Maintain security and accountability for medications during shift. Inventory controlled substances and provide accurate reconciliation of the inventory.
Count controlled substances with another staff member each time responsibility of medication administration changes. Review of medication administration record for errors at the completion of each medication pass. Assurance that care and services related to medication administration are provided in a safe and secure manner and follow state licensure rules. Weekly verification that residents who are approved to administer their own medication are doing so and, where applicable, are completing the medication administration record sheet. Assistance with the review of medication books for errors.
Complete medication error forms and obtaining the appropriate staff signatures before forwarding to supervisor. This includes notification of the physician. Responsibility for medication reorders, including PRN medication. Weekly review of medication sheets and verification of residents’ capability to administer their own medications. Faxing of written or faxed orders from doctors to pharmacies. We look forward to you joining our team!
on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs, ladders Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review work orders prior to performing any services or repairs to insure what is being done.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and
agreements. Work evening, weekend and holiday work hours as required.
Job-Specific Expectations Toyota trained at an expert level or above. Use of the Tech stream data system and PC. Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.
Submit your request parts as soon as it is determined what is required for a particular job. Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion with the proper complaint, cause and remedy (CCR).
Keep your technical qualifications current by finishing any required training programs, both e-learning and classroom. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. Insure the working relationship with fellow employees is a goal throughout the day/week, treating everyone with respect and courtesy.
AM a 9:30 AM de la manana. Se necesita gente responsable y puntual que tienen deseos de trabajar en equipo. El trabajo envuelve, caminar, agacharse, estirarse, levantar, cargar hasta 40 libras. Si sabe usar maquina de brillo, maquina de lavar piso, aspiradora, o sabe estripiar pisos, seria ideal.
Hay vacantes para llenar inmediatamente. Si esta interesado, responda a este email con su numero de telefono y lo contactaremos. Lugar de trabajo es en el area de ( HOLLISTER/GILROY )ES TRABAJO PERMANENTE Y FIJO. NO CAMBIAN LAS HORAS. Hourly Rate/Sueldo por Hora: $15.50 - 16.50 (DOE - DEE) Employment type/Tipo de Trabajo: P art-Time Medio Tiempo We are looking for experienced janitors and housekeepers.
Typical job duties include vacuuming, cleaning restrooms, sweeping, mopping, cleaning windows, taking out trash and other regular janitorial duties. All of this work is in retail stores and starts in the early mornings.
This is a part-time job, between 20 and 30 hours per week4:00am-8:00am or from 5:30 AM a 9:30 AMWe need people who are responsible, punctual and want to do a good job. It involves walking, standing, bending, reaching, lifting and carrying up to 40 lbs. Floors Stripping and Waxing experience is a plus. We have immediate openings. If you are that person and you are interested in this job, please respond to this ad with your name and telephone number and we will contact you. Job location is in the area of HOLLISTER/GILROY THIS IS A PERMANENT, CONSISTENT JOB. HOURS WILL NOT CHANGE.
on regular rotating basis Keep the service parking lot vehicles organized Maintain positive relationships with coworkers and external vendors Interacting and communicating with team members and management across all lines of the business Full time schedules available REQUIRED SKILLS AND EXPERIENCE The qualifying candidate must have a positive attitude, and possess the drive to achieve superior customer satisfaction.
They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization High School Diploma or equivalent is desirable. Must have a valid CA driver’s license. Clean driving record Ability to work
as a team player and interact with customers, managers and coworkers in a professional, courteous manner. Ability to multitask and prioritize effectively Possess the energy and drive to accomplish goals, meet deadlines, and find solutions Hiring is contingent on passing a complete background check and drug screen Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development This position requires a high level of professionalism, and excellent communication skills.
We provide a full benefits package: including medical, dental, paid vacation, holiday and sick leave, discounts on products and services we provide – as well as a 401k retirement savings plan with profit sharing potential.
who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don’t worry, we will train you!
It really is a lot of fun! While our organization continues to grow, we are at the heart of all that we do, a family organization. Our “mom and pop” approach gives us several advantages and really sets us apart from today’s corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees,
customers, and vendors. We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?
Commitment to Integrity – We've won various manufacturer awards including Ford Motor Company’s highest honor, the President's Award, 11 times in the last 15 years! Professional and Innovative Approach – We strive to lead our industry in new ways to sell and service vehicles! And we’re not afraid to try something new. Employee Involvement – No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone’s opinion
regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
Competitive and Lucrative Compensation – Your performance, work ethic, and attitude determines your success! Ongoing Training – We make available all types of personal and professional training resources because it’s only reasonable that we train before we ask you to sell a vehicle! Customer Service is our way of life! – Check us out on Google, Yelp, and Facebook to see what our customers and community think about us. Community Involvement – Since 1951, our business has been to make our community a better place to live and work.
Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do. We invite you to visit our websites --- currently and --- and call or email us with any questions. While you’re there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future! JOB DUTIES: Greet all customers promptly; provide timely professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate. Ensure customers receive the best customer experience possible. Customer Satisfaction Indexes should be consistently among best in class (sustained below average Customer Satisfaction Indexes are grounds for termination). Maintain manufacturer customer satisfaction and training requirements. Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
Estimate cost and completion time/settle customer accounts. Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy. Obtain the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Review root cause and corrective repair action with the customer during vehicle delivery. Coordinate activities to ensure repair work is fixed right the first time and completed on time. Communicate effectively (and as promised) with customer about status of work. Answer incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Accurately document any repair order changes. Inspect every finished repair order for proper completion, pricing accuracy, and legibility. Follow up with the customer to ensure complete customer satisfaction. Promptly address and resolve follow-up issues. Maintain friendly, courteous relationships that encourage repeat business. Identify repeat customers and treats them accordingly. Contact customers to remind them of service appointments and/or when scheduled maintenance is due. Consult customers on needed scheduled maintenance repairs.
Follow all company policies, procedures and safety standards. Demonstrate behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication and customer service skills. Pre-employment background check and drug test.
Must be willing to work as part of a team. Must have basic computer and phone skills. JOB BENEFITS: Growth opportunities Fast paced work environment Medical & dental insurance Paid time off 401(k) Vehicle purchase plan PAY: $32,240.00 Annually plus Commission based upon services sold Equal Opportunity Employer
Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s
non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.
Job-Specific Expectations Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures.
Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Performs lube oil filter services in a professional manner and performs vehicle inspections as required. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.
Receive service assignments from the service writer or service manager. Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion. Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up
system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well
with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
tires, charge cables and NAV cards. Parking new cars in the assigned area while maximizing the use of space and maintaining the dealership lot. Cleaning, waxing, polishing and refurbishing old and new vehicles. Using necessary equipment for cleaning and servicing of auto parts.
Understanding and delivering to the specific requirements of the customers. Maintaining the proper function of all service tools and equipment. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other
requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test.