Location: San Jose, CA
and safety which enable our clients to provide essential services to their patients and guests. The Company operates across 20+ states and is a portfolio company of H. I. G. Capital, based in Miami, FL. Job Summary: The Field Multi-Site HR Manager (HRM) position provides field and corporate Human Resources support with emphasis on Associate/Labor Relations, Compliance, FMLA/ADA, Learning & Development, Recruitment and Onboarding.
Serves as the content expert regarding legal requirements, polices, procedures and programs for these areas. Partners with Benefits, Payroll, and Safety to ensure communication and execution of programs in these areas are being properly executed. Duties/Responsibilities:
Content expert regarding policies, procedures, and programs. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
Provides performance management guidance to line management (e. g. coaching, counseling, career development, disciplinary actions). Investigates and advises management in appropriate resolution of complex Associate Relations issues. Coordinates and conducts management training related to Associate Relations (i. e. terminations, interactionual harassment, and management performance). Identifies training needs for business units and individual leadership coaching needs. Follows
up to ensure training objectives are met. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
Responsible for salaried recruitment and assists managers in developing and implementing recruitment plans to increase qualified applicant flow. Coordinates and partners with Safety, Benefits, Payroll to assist business partners in all aspects of their people and HR responsibilities Required Skills/Abilities: Ability to communicate effectively in written format and oral presentations. Ability to maintain organziation, multi-tasks, and establish priorities. Exhibits initiative, responsibility, flexibility and leadership.
Possesses a thorough knowledge of the above-referenced HR diciplines, including the legal requirements both federal and state level. Wage & Hour, DOL, OFCCP, EEOC, FMLA, etc. Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, Power Point, Teams, and Outlook. Demonstrated proficiency in using vendor platforms, such as: Background checks, HRIS, Recruitment. Required Education and Experience: Bachelor's Degree in related field, or equivalent combination of education and experience. PHR or SPHR Preferred Minimum of 5 years performing in an HR Role, as described above.
Demonstrating highly consultative, problem solving, and decision-making skills. Union experience, strongly desired. Bilingual, helpful. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Pay Range: $61,500 - $93,500 Crothall Laundry Services is an equal opportunity employer. At CLS, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, interaction, age, disability, veteran status, interactionual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Los Angeles applicants: CLS will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance) Associates at Crothall Laundry Services will be compensated commensurate with experience, which includes an attractive base salary and benefits. Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Flexible Spending Accounts (FSAs) Other details Job Family Corporate Pay Type Salary init Static Map(true); {" @context"" schema.
org/"" @type"" Job Posting"" title"" Multi-Site HR Manager"" date Posted"" T00:00:00"" valid Through"null, " description"" Job Summary: n The Field Multi-Site HR Manager (HRM) position provides field and corporate Human Resources support with emphasis on Associate/Labor Relations, Compliance, FMLA/ADA, Learning & Development, Recruitment and Onboarding. Serves as the content expert regarding legal requirements, polices, procedures and programs for these areas.
Partners with Benefits, Payroll, and Safety to ensure communication and execution of programs in these areas are being properly executed. n n Duties/Responsibilities: nn Content expert regarding policies, procedures, and programs. nnn Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. n Provides performance management guidance to line management (e. g. coaching, counseling, career development, disciplinary actions). nnn Investigates and advises management in appropriate resolution of complex Associate Relations issues.
n Coordinates and conducts management training related to Associate Relations (i. e. terminations, interactionual harassment, and management performance). nnn Identifies training needs for business units and individual leadership coaching needs. Follows up to ensure training objectives are met. n Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies. n Responsible for salaried recruitment and assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
nnn Coordinates and partners with Safety, Benefits, Payroll to assist business partners in all aspects of their people and HR responsibilitiesnnn n Required Skills/Abilities: nn Ability to communicate effectively in written format and oral presentations. n Ability to maintain organziation, multi-tasks, and establish priorities. n Exhibits initiative, responsibility, flexibility and leadership. n Possesses a thorough knowledge of the above-referenced HR diciplines, including the legal requirements both federal and state level. Wage & Hour, DOL, OFCCP, EEOC, FMLA, etc. n Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, Power Point, Teams, and Outlook.
n Demonstrated proficiency in using vendor platforms, such as: Background checks, HRIS, Recruitment. nn n Required Education and Experience: nn Bachelor's Degree in related field, or equivalent combination of education and experience. n PHR or SPHR Preferredn Minimum of 5 years performing in an HR Role, as described above. Demonstrating highly consultative, problem solving, and decision-making skills. n Union experience, strongly desired. nnn Bilingual, helpful. nn n Physical Requirements: nn Prolonged periods of sitting at a desk and working on a computer.
n Must be able to lift up to 15 pounds at times. nn Pay Range: $61,500 - $93,500"" employment Type"" FULL_TIME"" hiring Organization"{" @type"" Organization"" name"" Crothall Laundry Services"" logo"" globalus232. /Candidate Portal/en-US/cls/Go? item=b9f7f8dc-dfde-4193-85f0-1a12b36f5acd" }, " job Location"[{" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" Gilroy"" address Region"" California"" postal Code""95020"" address Country"" US" }}, {" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" Manteca"" address Region"" California"" postal Code"null, " address Country"" US" }}, {" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" Lathrop"" address Region"" California"" postal Code"null, " address Country"" US" }}, {" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" Stockton"" address Region"" California"" postal Code"null, " address Country"" US" }}, {" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" Oakdale"" address Region"" California"" postal Code""95361"" address Country"" US" }}, {" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" Riverbank"" address Region"" California"" postal Code"null, " address Country"" US" }}, {" @type"" Place"" address"{" @type"" Postal Address"" street Address"" "" address Locality"" San Jose"" address Region"" California"" postal Code"null, " address Country"" US" }}], " job Location Type"null, " base Salary"{" @type"" Monetary Amount"" value"{" @type"" Quantitative Value"" value"null, " min Value"null, " max Value"null, " unit Text"" YEAR" }}} Gilroy, CA 95020, USA Lathrop, CA, USA Manteca, CA, USA Oakdale, CA 95361, USA Riverbank, CA, USA San Jose, CA, USA Stockton, CA, USA Share this job: For more details: jobs-search.
org/multi_san-jose-c426441/multi-site-hr-manager-san-jose_i1971658292
the International Recruitment Advisor provides admission information, academic support and advising to prospective international applicants on a day-to-day basis.
Supports the Associate Director to monitor application processing, track the status of applications and correspond with applicants.
The International Recruitment Advisor communicates with international applicants regarding admission eligibility issues, provides pre- admission counseling, advises regarding application procedures, and performs follow-up services with students on a regular basis in- person, on the telephone, and electronically. The incumbent collaborates and liaises with external and internal stakeholders,
and works with undergraduate/graduate admissions, communications team, housing, ISSS, and International Gateways offices to advocate on issues impacting international applicants.
In addition, the incumbent collaborates with the International Recruitment Specialist on important tasks including but not limited to: managing data entry and reporting, monitoring application status, corresponding with applicants, and conducting outreach to prospective international applicants both locally and out-of-state on an as-needed basis. The International Recruitment Advisor reviews and updates information of prospective students/applicants in CRM database and perform related duties as assigned. Key
Responsibilities Counsel international students, in-person and virtually, on all aspects of admissions requirements for degree and non-degree programs and guide them through the application process, from initial interest through application being processed/reviewed/evaluated by the SJSU Admission offices Develop and maintain expertise and understanding of advising techniques, student support strategies, SJSU's curriculum, academic policies, SJSU’s admission and degree requirements, and policies to ensure accurate and proactive advising for students.
Outreach to prospective international students by attending recruiting fairs, informational sessions, and events, both locally and out-of-state Advise, coordinate, and encourage potential applicants to apply for SJSU admissions Respond to email and phone inquiries relating to general university admissions process.
Develop a network of allies and partnerships, and comprehensive and broad outreach and marketing campaigns and initiatives to promote SJSU as the U. S. institution of choice. Develop, maintain, and update curricular maps for all SJSU academic programs (majors and minors), departmental databases, websites, collateral, partner worksheets, and advising tools Lead, liaise with and counsel relevant campus offices and staff members to provide expertise, guidance, advice and support to ensure smooth streamlined functionality of international admissions processes Work with supervisor, colleagues, and student assistants to explore effective strategies in social media campaigns Advise admitted students, in-person and virtually, regarding university policies related to testing, registration, orientation, housing, and other student services Collaborate with campus departments, including admission offices and International Gateways, to ensure applications are processed in a timely manner and admission issues are resolved efficiently Meet with degree-bound students and provide information to prepare them for academic success Develop and maintain expertise and understanding of SJSU's curriculum, and degree requirements to ensure accurate and proactive advising for students In collaboration with the Associate Director, coordinate campus visits/virtual meeting for representatives from affiliated organizations, partners, and visitors Coordinate and participate with IRP office’s day-to-day and long-range operations and CPGE activities and events In direct coordination with the Associate Director, backss, review, identify, and develop new institutional partnerships, and program models that align with the IRP strategic plan to expand and diversify the student population at SJSU Design, develop, and update content for recruitment collateral, and other informational literature in various platforms Collect, compile, and analyze data to provide the Director/Associate Director with regular detailed reports on international recruitment activities, departmental initiatives, administrative processes and procedures, and program backssment of outcomes and efficacy with proposed improvements Liaise and communicate effectively in a timely manner with overseas counterparts at partner institutions/vendors/providers regarding program deliverables, outcomes, balances, and processes Knowledge, Skills & Abilities Knowledge of university admission procedure Knowledge of international application process and requirements Knowledge of international recruitment trend and practice Knowledge and understanding of regulations pertaining to F-1 visa students Knowledge of or ability to acquire database skills such as database management and spreadsheet applications Basic knowledge of People Soft Query and SQL Knowledge and experience using various social media platforms, and familiarity with communication applications such as Outlook, Skype, Facebook and/or blogs Excellent verbal and written communication skills Working knowledge of data management and CRM software such as Salesforce, and People Soft Working knowledge of Salesforce, Adobe Suite, and website applications Proficiency with MS Windows and/or Mac platforms; MS Office Suite, word processing, internet applications Ability to reason logically, interpret regulations and make appropriate recommendations Ability to identify and problem-solve issues affecting students to achieve academic success Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Three years of professional experience in one of the student services program areas or in a related field.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Preferred Qualifications A Master’s Degree in a related field Two or more years of professional experience in international recruitment, international admissions, or international programs at a higher education setting Experience advising students on university admissions Experience working with international student population Experience working with F-1 regulations Experience in Customer Relation Management (CRM) database Experience and understanding in credential evaluation Excellent written communication skills Experience working with Salesforce, Microsoft Office Suite, Adobe Suite, and website applications Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,042/month - $5,665/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.
For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 12, 2023 through January 4, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel 408-924-xyz X CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.
S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at calstate. /policy/9779821/latest/ and questions may be sent to onal Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background.
Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e. g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at www. sjsu. edu/clery/docs/SJSU-Annual-Security-Report. pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and interactionual Assault prevention information, and information about drug and alcohol prevention programming.
The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-xyz X or by email at nt to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at www.
sjsu. edu/clery/docs/SJSU-Annual-Fire-Safety-Report. pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-xyz X or by email at Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, interaction, interactionual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.
This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of interaction in all education programs and activities operated by the university (both on and off campus). Advertised: December 12, 2023 (9:00 AM) Pacific Standard Time Applications close: Open until filled For more details: jobs-search.
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the quality of life for infants and toddlers with or at risk of developing developmental disabilities, then Young Interventions is for you. We are looking for qualified, motivated, energetic and creative professionals, to work with children in the family homes to help implement personalized family focused treatment programs.
Young Interventions, Inc. Programs focus on a Routines-Based Parent Coaching Model to guide the family in helping their child reach their developmental milestones. This position will require home visits within the San Jose, Milpitas, Santa Clara, Sunnyvale, Mountain View and surrounding areas. We do try to center your caseload around your preferred locations if possible.
Due to COVID some programing has been adapted to a virtual model. Your caseload may have a mix of in-person and virtual services depending on client / family need or preference.
This position can be available as a part time or full time option. Please visit our website to learn more about the services we provide to children & families: Requirements for Early Intervention Specialists: Bachelor’s Degree required (Child Development, Psychology, or related field) Solid knowledge of basic stages of Infant / Toddler Child Development Minimum of 1-year experience working with children 0-5 years Experience working with Children with Special Needs is preferred Ability to speak and read fluently
in Spanish, Mandarin, Cantonese, or Vietnamese is preferred ALL Candidates MUST: Hold a valid Driver's License Have reliable transportation and willingness to travel to various home based sites throughout the day (within 30 mile radius) Maintain current Vehicle Insurance & Registration Maintain current CPR Certification (Infant, Child & Adult) Have current TB & COVID Vaccination (w/Booster if eligible) Compensation: This position has an hourly rate of $21-$30 per hour which is determined based on applicant's level of education and experience.
Company Perks: Flexible schedule Comprehensive Benefits Package (including 401K w/ company match) Paid Sick Time Travel & Mileage Compensation Company Laptop Cell Phone Stipend Paid Training Ongoing Reflective Supervision Qualified & interested professionals should submit a cover letter & resume for immediate consideration.
on regular rotating basis Keep the service parking lot vehicles organized Maintain positive relationships with coworkers and external vendors Interacting and communicating with team members and management across all lines of the business Full time schedules available REQUIRED SKILLS AND EXPERIENCE The qualifying candidate must have a positive attitude, and possess the drive to achieve superior customer satisfaction.
They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization High School Diploma or equivalent is desirable. Must have a valid CA driver’s license. Clean driving record Ability to work
as a team player and interact with customers, managers and coworkers in a professional, courteous manner. Ability to multitask and prioritize effectively Possess the energy and drive to accomplish goals, meet deadlines, and find solutions Hiring is contingent on passing a complete background check and drug screen Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development This position requires a high level of professionalism, and excellent communication skills.
We provide a full benefits package: including medical, dental, paid vacation, holiday and sick leave, discounts on products and services we provide – as well as a 401k retirement savings plan with profit sharing potential.
who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don’t worry, we will train you!
It really is a lot of fun! While our organization continues to grow, we are at the heart of all that we do, a family organization. Our “mom and pop” approach gives us several advantages and really sets us apart from today’s corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees,
customers, and vendors. We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?
Commitment to Integrity – We've won various manufacturer awards including Ford Motor Company’s highest honor, the President's Award, 11 times in the last 15 years! Professional and Innovative Approach – We strive to lead our industry in new ways to sell and service vehicles! And we’re not afraid to try something new. Employee Involvement – No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone’s opinion
regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
Competitive and Lucrative Compensation – Your performance, work ethic, and attitude determines your success! Ongoing Training – We make available all types of personal and professional training resources because it’s only reasonable that we train before we ask you to sell a vehicle! Customer Service is our way of life! – Check us out on Google, Yelp, and Facebook to see what our customers and community think about us. Community Involvement – Since 1951, our business has been to make our community a better place to live and work.
Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do. We invite you to visit our websites --- currently and --- and call or email us with any questions. While you’re there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future! JOB DUTIES: Greet all customers promptly; provide timely professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate. Ensure customers receive the best customer experience possible. Customer Satisfaction Indexes should be consistently among best in class (sustained below average Customer Satisfaction Indexes are grounds for termination). Maintain manufacturer customer satisfaction and training requirements. Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
Estimate cost and completion time/settle customer accounts. Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy. Obtain the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Review root cause and corrective repair action with the customer during vehicle delivery. Coordinate activities to ensure repair work is fixed right the first time and completed on time. Communicate effectively (and as promised) with customer about status of work. Answer incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Accurately document any repair order changes. Inspect every finished repair order for proper completion, pricing accuracy, and legibility. Follow up with the customer to ensure complete customer satisfaction. Promptly address and resolve follow-up issues. Maintain friendly, courteous relationships that encourage repeat business. Identify repeat customers and treats them accordingly. Contact customers to remind them of service appointments and/or when scheduled maintenance is due. Consult customers on needed scheduled maintenance repairs.
Follow all company policies, procedures and safety standards. Demonstrate behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication and customer service skills. Pre-employment background check and drug test.
Must be willing to work as part of a team. Must have basic computer and phone skills. JOB BENEFITS: Growth opportunities Fast paced work environment Medical & dental insurance Paid time off 401(k) Vehicle purchase plan PAY: $32,240.00 Annually plus Commission based upon services sold Equal Opportunity Employer
Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s
non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.
Job-Specific Expectations Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures.
Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Performs lube oil filter services in a professional manner and performs vehicle inspections as required. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.
Receive service assignments from the service writer or service manager. Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion. Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up
system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well
with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
tires, charge cables and NAV cards. Parking new cars in the assigned area while maximizing the use of space and maintaining the dealership lot. Cleaning, waxing, polishing and refurbishing old and new vehicles. Using necessary equipment for cleaning and servicing of auto parts.
Understanding and delivering to the specific requirements of the customers. Maintaining the proper function of all service tools and equipment. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other
requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test.
