Location: Las Vegas, NV
Company: Art Houz Theaters
with the mission of Art Houz Theaterso Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems. o Collect payments from guests. o Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
o Prepare checks that itemize and total meal costs and sales taxes. o Take food or beverages orders from guests. o Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. o Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.
o Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and serviceso Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
o Clean tables or counters after guests have finished dining. o Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine. o Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. o Stock service areas with supplies such as coffee, food, tableware, and linens. o Explain to guests how various menu items are prepared, describing ingredients and cooking methods. o Prepare tables for
meals, including setting up items such as linens, silverware, and glassware.
o Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. o Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. o Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. o Bring wine selections to tables with appropriate glasses, and pour the wines for guests. o Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
o Escort guests to their tables. o Garnish and decorate dishes in preparation for serving. o Fill salt, pepper, sugar, cream, condiment, and napkin containers. o Describe and recommend wines to guests. o Thank guests for their visit and invite them to return. o Attend all scheduled employee meetings and offers suggestions for improvement. o Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant. o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental o Provide guests with information about local areas, including giving directions.
Tools & Technology (examples in parentheses)o Bar code reader equipmento Cash registerso Commercial use cutleryo Credit card processing machineso Paging controllerso Point-of-sale receipt printerso Point-of-sale terminals and workstationso Touch screen monitorso Point-of-sale software (Compris Advanced Manager's Workstation; Compris; Hospitality Control Solutions Aloha Point-of-Sale; ICVERIFY; Intuit Quick Books Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR Neighborhood POS; The General Store; Club Soft Food & Beverage Point of Sale; Data Team Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)
sales activities, and ensuring customer satisfaction. This role requires exceptional verbal and written communication skills, solid automotive knowledge, a professional demeanor, and the ability to multitask in a fast-paced environment. Responsibilities: Establish and maintain positive relationships with customers via phone, email, and other communication channels.
Respond promptly and professionally to customer inquiries, providing accurate information about vehicle inventory, pricing, promotions, and dealership services. Schedule and confirm appointments for customers, coordinating with sales representatives and service departments as needed. Conduct outbound calls to potential customers
to promote dealership offers, negotiate terms, and provide relevant information about vehicles and services. Manage and accurately update customer information in the dealership's database/customer relationship management system Assist customers in completing necessary paperwork, ensuring all required documents are gathered and processed promptly and accurately.
Collaborate with sales teams to identify sales opportunities and schedule test drives for interested customers. Follow up with customers to gather feedback, address concerns, and ensure a high level of customer satisfaction. Stay updated on current automotive industry trends, vehicle models, and dealership promotions to provide
accurate and up-to-date information to customers. Attend training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills.
Achieve sales quotas and targets by utilizing effective sales strategies and following up on potential leads. Qualifications: Work experience as a BDC Representative, Customer Service Representative, or Sales Coordinator in the automotive industry is beneficial but not required. Excellent verbal and written communication skills, with the ability to articulate information clearly and concisely in writing and by phone. Strong organizational and multitasking abilities to manage a high volume of customer inquiries and appointments.
Proficient computer skills, including experience with customer relationship management Demonstrated problem-solving skills and the ability to work independently and as part of a team. Automotive knowledge and familiarity with vehicle features, specifications, and financing options. Ability to build rapport and establish trust with customers, delivering exceptional customer service. Strong negotiation and persuasive skills to effectively sell dealership products and services. Professional appearance and demeanor, with excellent time management and punctuality.
Valid driver's license and a clean driving record. Working Conditions: The BDC Representative will primarily work in an office environment within the car dealership. The position may require to attend workshops, training sessions, or industry-related events. The job may involve sitting for extended periods and using a computer or phone to communicate with customers.
target number of returns daily and weekly. Build and establish a personal clientele. Participate in weekly marketing requirements and outings. Report safety concerns as they arise. Conforming to the department grooming standards, uniform or attire, and jewelry policy.
Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) Ability to work as part of a team in a high stress & a high-volume environment. Experience in promotions a plus. Demonstrate experience and ability to work in a dynamic environment that includes frequent change Good communication skills; multilingual
is a plus. Ability to read and write in English proficiently. Able to successfully complete registration with the Nevada Gaming Control Board Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
Physically able to walk or stand without assistance on various surfaces for an extended period of time. Professionally groomed in a manner consistent with department grooming standards. Must have oral and written English language skills. Must be 21 years of age.
of authorities to contact in the event of specific situations. Use professionalism in responses to all levels of situations that arise. Be alert and vigilant of any suspicious guests or activity. Participate in weekly marketing requirements. Follow proper and professional radio communication Practice and promote efficient safety strategies, adhering to all safety standards.
Escort guests or employees out of the venue as needed. Provide detailed incident reports whenever issues arise with guests or employees. Report safety concerns as they arise. Conforming to the department grooming standards, uniform or attire, and jewelry policy. Always be positive, show enthusiasm, be humble, be thankful,
and be respectful to all team members. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) Ability to work as part of a team in a high stress & a high-volume environment.
Demonstrate experience and ability to work in a dynamic environment that includes frequent change. Good communication skills; multilingual is a plus. Ability to read and write in English proficiently. Able to successfully complete registration with the Nevada Gaming Control Board. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies. Physically able to walk or stand without assistance on various surfaces for an extended period of time. Professionally groomed in a manner consistent with department grooming standards. Must have oral and written English language skills. Must be 21 years of age.
table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service. Maintaining cleanliness and organization of side stations, tables and POS stations.
Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests’ needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Performing all opening and closing duties, based upon shift assignment. Adhere to weekly
table and guest list requirements. Encourage guests to make weekly table reservations. Assist in developing restaurant database through networking and completing data cards.
Building and establishing a personal clienteles. Participate in weekly marketing requirements. Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Working as a team, assisting all guests’ and employees’ needs and inquiries. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Following all procedures and policies set forth by the company, division, department
and all health and safety regulations set by County health department.
Conforming to the department grooming standards, uniform or attire, and jewelry policy. Responsible for a cash bank or impressed bank issued at the beginning of service. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) 2-year experience as a server/birdtail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc.
and active participant in social media Must have a working knowledge of Spirits, Wine and Food. Basic computer skills and experience with POS systems and cash handling skills. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail.
Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
