Location: Las Vegas, NV
Company: Sephora
you will be responsible for providing HR support within the Sephora Logistics division at an assigned distribution center. Reporting to the Sr HR Manager, you will manage employee relations matters to ensure all employees are treated fairly, provided with competitive wages, benefits, and sound working conditions.
Assists in the creation and coordination of various HR programs and initiatives. You may carry out responsibilities in some or all the following functional areas: employee relations, engagement, performance management, training, recruitment, onboarding, labor relations, and employee equity programs. Essential Functions of Job: Interact daily with management and employees to identify,
address and follow up on issues, needs and/or concerns as they arise Conduct all investigations regarding discrimination, interactionual harassment and employee disputes Act as a resource for and ensure an open line of communication is maintained with business partners for fair and consistent interpretation and application of company policies and procedures Partner with appropriate leadership team members to provide coaching and counseling to employees to resolve performance issues Drive engagement efforts aimed at creating and maintaining a positive work environment Assist in the performance evaluation program and provide feedback and recommendations to business partners Establish, maintain,
and review employment records to ensure accurate record keeping Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborate with departmental managers to understand skills and competencies required for openings Implement new hire orientation and employee recognition programs Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff Attend and participate in employee disciplinary meetings, terminations, and investigations Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law Perform other duties as assigned Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative Knowledge, Skills and Abilities: Must work weekends Friday, Saturday, Sunday OFF Peak Fri-Mon during PEAK Ability to effectively give and receive feedback in a professional and respectful manner that sets an example to others Excellent verbal and written communication skills , as well as presentation abilities Excellent interpersonal, negotiation, and conflict resolution skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadline Strong analytical, problem-solving, and decision-making skills Ability to prioritize tasks and to delegate them when appropriate Ability to act with integrity, professionalism, and confidentiality Thorough knowledge of current employment-related laws and regulations Proficiency with Microsoft Office Suite or related software Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems Ability to travel (
sales activities, and ensuring customer satisfaction. This role requires exceptional verbal and written communication skills, solid automotive knowledge, a professional demeanor, and the ability to multitask in a fast-paced environment. Responsibilities: Establish and maintain positive relationships with customers via phone, email, and other communication channels.
Respond promptly and professionally to customer inquiries, providing accurate information about vehicle inventory, pricing, promotions, and dealership services. Schedule and confirm appointments for customers, coordinating with sales representatives and service departments as needed. Conduct outbound calls to potential customers
to promote dealership offers, negotiate terms, and provide relevant information about vehicles and services. Manage and accurately update customer information in the dealership's database/customer relationship management system Assist customers in completing necessary paperwork, ensuring all required documents are gathered and processed promptly and accurately.
Collaborate with sales teams to identify sales opportunities and schedule test drives for interested customers. Follow up with customers to gather feedback, address concerns, and ensure a high level of customer satisfaction. Stay updated on current automotive industry trends, vehicle models, and dealership promotions to provide
accurate and up-to-date information to customers. Attend training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills.
Achieve sales quotas and targets by utilizing effective sales strategies and following up on potential leads. Qualifications: Work experience as a BDC Representative, Customer Service Representative, or Sales Coordinator in the automotive industry is beneficial but not required. Excellent verbal and written communication skills, with the ability to articulate information clearly and concisely in writing and by phone. Strong organizational and multitasking abilities to manage a high volume of customer inquiries and appointments.
Proficient computer skills, including experience with customer relationship management Demonstrated problem-solving skills and the ability to work independently and as part of a team. Automotive knowledge and familiarity with vehicle features, specifications, and financing options. Ability to build rapport and establish trust with customers, delivering exceptional customer service. Strong negotiation and persuasive skills to effectively sell dealership products and services. Professional appearance and demeanor, with excellent time management and punctuality.
Valid driver's license and a clean driving record. Working Conditions: The BDC Representative will primarily work in an office environment within the car dealership. The position may require to attend workshops, training sessions, or industry-related events. The job may involve sitting for extended periods and using a computer or phone to communicate with customers.
target number of returns daily and weekly. Build and establish a personal clientele. Participate in weekly marketing requirements and outings. Report safety concerns as they arise. Conforming to the department grooming standards, uniform or attire, and jewelry policy.
Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) Ability to work as part of a team in a high stress & a high-volume environment. Experience in promotions a plus. Demonstrate experience and ability to work in a dynamic environment that includes frequent change Good communication skills; multilingual
is a plus. Ability to read and write in English proficiently. Able to successfully complete registration with the Nevada Gaming Control Board Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
Physically able to walk or stand without assistance on various surfaces for an extended period of time. Professionally groomed in a manner consistent with department grooming standards. Must have oral and written English language skills. Must be 21 years of age.
of authorities to contact in the event of specific situations. Use professionalism in responses to all levels of situations that arise. Be alert and vigilant of any suspicious guests or activity. Participate in weekly marketing requirements. Follow proper and professional radio communication Practice and promote efficient safety strategies, adhering to all safety standards.
Escort guests or employees out of the venue as needed. Provide detailed incident reports whenever issues arise with guests or employees. Report safety concerns as they arise. Conforming to the department grooming standards, uniform or attire, and jewelry policy. Always be positive, show enthusiasm, be humble, be thankful,
and be respectful to all team members. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) Ability to work as part of a team in a high stress & a high-volume environment.
Demonstrate experience and ability to work in a dynamic environment that includes frequent change. Good communication skills; multilingual is a plus. Ability to read and write in English proficiently. Able to successfully complete registration with the Nevada Gaming Control Board. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies. Physically able to walk or stand without assistance on various surfaces for an extended period of time. Professionally groomed in a manner consistent with department grooming standards. Must have oral and written English language skills. Must be 21 years of age.
table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service. Maintaining cleanliness and organization of side stations, tables and POS stations.
Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests’ needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Performing all opening and closing duties, based upon shift assignment. Adhere to weekly
table and guest list requirements. Encourage guests to make weekly table reservations. Assist in developing restaurant database through networking and completing data cards.
Building and establishing a personal clienteles. Participate in weekly marketing requirements. Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Working as a team, assisting all guests’ and employees’ needs and inquiries. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Following all procedures and policies set forth by the company, division, department
and all health and safety regulations set by County health department.
Conforming to the department grooming standards, uniform or attire, and jewelry policy. Responsible for a cash bank or impressed bank issued at the beginning of service. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) 2-year experience as a server/birdtail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc.
and active participant in social media Must have a working knowledge of Spirits, Wine and Food. Basic computer skills and experience with POS systems and cash handling skills. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail.
Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
