Location: Las Vegas, NV
Company: C2 GPS
programs. To includes collecting, analyzing, researching, and determining program requirements and customer eligibility. · Observes, receives, and obtains relevant customer information for data entry and prepares customer files. · Provides information to co-workers, supervisors, and other staff members to identify workforce programs and services for customers.
· Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: · Knowledge of workforce development, economic development, business intelligence and trends, and project management. · Knowledge of effective management techniques and practices to include planning, strategy development and implementation, backssment of outcomes,
and accountability. · Knowledge of word processing, spreadsheets, technology, and computer skills. · Exceptional customer service and interpersonal skills.
· Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. · Excellent problem-solving and critical thinking skills, organizational skills, and detail-oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers. · Excellent verbal and written communication skills. · Ability to understand and interpret federal and state program eligibility guidelines and requirements,
and to consistently apply policies and procedures. · Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
· Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: · High School Diploma or GED required. · Associate or Undergraduate degree in a relevant field of study and (2) years of relevant experience preferred. · Additional relevant experience may be considered in lieu of required education. · Valid driver’s license and proof of insurance with good driving record. · Ability to relocate within the service delivery area. · Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel are required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. ABOUT US: C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans and Floridians.
C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model currently spans several counties in Texas and central Florida. C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, interaction, gender, gender identity, interactionual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.
Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
sales activities, and ensuring customer satisfaction. This role requires exceptional verbal and written communication skills, solid automotive knowledge, a professional demeanor, and the ability to multitask in a fast-paced environment. Responsibilities: Establish and maintain positive relationships with customers via phone, email, and other communication channels.
Respond promptly and professionally to customer inquiries, providing accurate information about vehicle inventory, pricing, promotions, and dealership services. Schedule and confirm appointments for customers, coordinating with sales representatives and service departments as needed. Conduct outbound calls to potential customers
to promote dealership offers, negotiate terms, and provide relevant information about vehicles and services. Manage and accurately update customer information in the dealership's database/customer relationship management system Assist customers in completing necessary paperwork, ensuring all required documents are gathered and processed promptly and accurately.
Collaborate with sales teams to identify sales opportunities and schedule test drives for interested customers. Follow up with customers to gather feedback, address concerns, and ensure a high level of customer satisfaction. Stay updated on current automotive industry trends, vehicle models, and dealership promotions to provide
accurate and up-to-date information to customers. Attend training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills.
Achieve sales quotas and targets by utilizing effective sales strategies and following up on potential leads. Qualifications: Work experience as a BDC Representative, Customer Service Representative, or Sales Coordinator in the automotive industry is beneficial but not required. Excellent verbal and written communication skills, with the ability to articulate information clearly and concisely in writing and by phone. Strong organizational and multitasking abilities to manage a high volume of customer inquiries and appointments.
Proficient computer skills, including experience with customer relationship management Demonstrated problem-solving skills and the ability to work independently and as part of a team. Automotive knowledge and familiarity with vehicle features, specifications, and financing options. Ability to build rapport and establish trust with customers, delivering exceptional customer service. Strong negotiation and persuasive skills to effectively sell dealership products and services. Professional appearance and demeanor, with excellent time management and punctuality.
Valid driver's license and a clean driving record. Working Conditions: The BDC Representative will primarily work in an office environment within the car dealership. The position may require to attend workshops, training sessions, or industry-related events. The job may involve sitting for extended periods and using a computer or phone to communicate with customers.
target number of returns daily and weekly. Build and establish a personal clientele. Participate in weekly marketing requirements and outings. Report safety concerns as they arise. Conforming to the department grooming standards, uniform or attire, and jewelry policy.
Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) Ability to work as part of a team in a high stress & a high-volume environment. Experience in promotions a plus. Demonstrate experience and ability to work in a dynamic environment that includes frequent change Good communication skills; multilingual
is a plus. Ability to read and write in English proficiently. Able to successfully complete registration with the Nevada Gaming Control Board Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
Physically able to walk or stand without assistance on various surfaces for an extended period of time. Professionally groomed in a manner consistent with department grooming standards. Must have oral and written English language skills. Must be 21 years of age.
of authorities to contact in the event of specific situations. Use professionalism in responses to all levels of situations that arise. Be alert and vigilant of any suspicious guests or activity. Participate in weekly marketing requirements. Follow proper and professional radio communication Practice and promote efficient safety strategies, adhering to all safety standards.
Escort guests or employees out of the venue as needed. Provide detailed incident reports whenever issues arise with guests or employees. Report safety concerns as they arise. Conforming to the department grooming standards, uniform or attire, and jewelry policy. Always be positive, show enthusiasm, be humble, be thankful,
and be respectful to all team members. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) Ability to work as part of a team in a high stress & a high-volume environment.
Demonstrate experience and ability to work in a dynamic environment that includes frequent change. Good communication skills; multilingual is a plus. Ability to read and write in English proficiently. Able to successfully complete registration with the Nevada Gaming Control Board. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies. Physically able to walk or stand without assistance on various surfaces for an extended period of time. Professionally groomed in a manner consistent with department grooming standards. Must have oral and written English language skills. Must be 21 years of age.
table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service. Maintaining cleanliness and organization of side stations, tables and POS stations.
Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests’ needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Performing all opening and closing duties, based upon shift assignment. Adhere to weekly
table and guest list requirements. Encourage guests to make weekly table reservations. Assist in developing restaurant database through networking and completing data cards.
Building and establishing a personal clienteles. Participate in weekly marketing requirements. Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Working as a team, assisting all guests’ and employees’ needs and inquiries. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Following all procedures and policies set forth by the company, division, department
and all health and safety regulations set by County health department.
Conforming to the department grooming standards, uniform or attire, and jewelry policy. Responsible for a cash bank or impressed bank issued at the beginning of service. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) 2-year experience as a server/birdtail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc.
and active participant in social media Must have a working knowledge of Spirits, Wine and Food. Basic computer skills and experience with POS systems and cash handling skills. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail.
Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
