devoted to helpful service in local communities. Much like Carolina Custom Air, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal of being helpful in the aisle and now in the home.
We are excited to grow Carolina Custom Air together with Ace to continue to support the local community for years to come. The Lead Service Technician is responsible for the maintenance and repair of all HVAC residential equipment and is committed to serving the needs of our customers in an efficient and reliable manner. Communication with customers and management regarding all work performed in a timely
and regular basis is critical to the success of this position. A professional appearance and behavior must be maintained at all times. ESSENTIAL DUTIES & RESPONSIBILITIES 1.
Provide an exceptional experience through efficient and accurate service and effective communication2. Maintain, diagnose, troubleshoot, and repair all residential equipment, including traditional forced-air systems, steam and hot water-based systems, oil, high velocity, ductless systems, and more3. Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment4. Maintain required truck inventory necessary to compete all
flat-rate repairs5. Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes.6.
Assist in the development of junior service technicians7. Follow all UIC systems and administrative details as they relate to the service department8. Ensure our reputation for superior service is maintained during all interactions with customers9. Additional duties as required JOB QUALIFICATIONS 3+ years of Lead Residential HVAC service experience (REQUIRED) EPA Universal Certification Strong knowledge of HVAC industry best practices and building codes Proficient in all aspects of HVAC function Must have driver s license with clean record Able to pass a background and drug screening check (random testing may occur) REQUIRED SKILLS Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best Able to cultivate relationships with customers Strong work ethic: reliable, dependable, punctual PHYSICAL REQUIREMENTS Physically able to work on HVAC units.
Will be required to work in settings with extreme cold or extreme heat, depending on time of year. Prolonged periods of standing, kneeling, crawling, or climbing ladders. Must be able to lift 50 pounds at a time. Associated topics: air conditioning, cooling, duct, ductwork, heating, hvac mechanic, hvacr, mechanical, refrigeration, ventilation
devoted to helpful service in local communities. Much like Carolina Custom Air, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal of being helpful in the aisle and now in the home.
We are excited to grow Carolina Custom Air together with Ace to continue to support the local community for years to come. JOB SUMMARYThe Lead Installer is primarily responsible for applying electrical theory and related knowledge for installing and maintaining generators and related equipment. This role is critical in communication and efficient work performance. ESSENTIAL DUTIES & RESPONSIBILITIES1.
Installs generator and related equipment including gas line used in a residential and light commercial setting, successfully without supervision. 2. Takes full responsibility for outcome of job in its entirety regardless of who is completing task.
Carries out duties assigned by management.3. Shares expertise with fellow co workers for mutual benefit and growth, ensuring they perform installations in a professional and efficient manner. 4. Communicates in an effective, timely manner with management regarding issues, opportunities, or other factors that might affect the generator department. 5. Records all installation activity as required in an accurate, clear, and timely manner.6. Takes
primary responsibility for work with all organizations to ensure on the job site that proper quantities of materials and supplies have been furnished to complete assigned projects in time allowed.
7. Follows all company policies, especially, but not limited to, those regarding: Customer relations Quality control Business conduct in customer s home Appearance and hygiene Driver safety Fleet maintenance Dispatch and communications Collects payments from customers. 9. Ensure the generator installation helper is following our stated policies and procedures, giving instruction and directions to your coworkers as required.10. Ensures company property, vehicles, and tools are being used, maintained, and accounted for properly and timely.
11. Completes all administrative tasks in a neat, accurate, complete, and timely manner.12. Assists in the preparation, maintenance, and formulation of department quality standards and guidelines. 13. Fail fewer than 5% of inspections. 14. Less than 5% recall rate on generator installations as it relates to circuits that need power not being moved to essential loads panels. 15. Maintain Ace Home Services level quality that are, but not limited to: Neat installation with clean lines and connections. Great communication with clients and contractor partnership like Lowes.
Gas piping that is neat, cleaned properly and painted properly = Do not show signs of rust for at least 3 years. Neat writing and conduit work. 16. Accountability: Cost control Quality control Work up to county/city inspector s codes. 17. Complete special projects and perform other job duties as assigned. JOB QUALIFICATIONS One year certificate from college or technical school. 3 6 months related experience and/or training. VA Electrician Apprentice Able to pass a drug screening and background check (random testing may occur) Must have a valid drivers license and a good driving record.
REQUIRED SKILLS Knowledge of Smartphone or tablet software. Teamwork Creates a work environment that supports cooperation and productivity. Interpersonal Skills Able to effectively relate and adapt to different personality styles. Leading Others - Encourages and motivates staff to fulfill the company s vision and mission. Correcting Others Addresses and redirects unproductive behavior in a non-confrontational manner. Results Oriented Holds self and others accountable for measuring and achieving company objectives. Proactive Thinking Anticipates problems before they occur and seeks to eliminate their source.
Optimism Maintains a confident viewpoint that anticipates positive outcomes. Emotional Control Maintains a rational and objective demeanor under stressful situations. Consistency Walks the talk demonstrates that they are also a product of the process. PHYSICAL REQUIREMENTS Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field. Physical ability to lift, carry, push, and/or pull up to 100 pounds on a regular basis. Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts. Ability to climb stairs and ladders and work in high, precarious places. Ability to sit and/or stand for extended periods of time. Ability to work outside; exposed to heat and cold. Ability to see and read with or without vision aids. Ability to hear and speak to exchange information. Ability to see to perform maintenance duties and read blueprints, drawings, and specifications. Associated topics: air conditioning, batt, boiler, fuel, hvac, hvac r, repair, thermograph, thermographer, ventilation
performed on a timely and regular basis is critical to the success of this position. A professional appearance and behavior must always be maintained. ESSENTIAL DUTIES & RESPONSIBILITIES1. Work directly under the supervision of a qualified Lead HVAC Installer2.
Assemble and install heating and air-conditioning units used in homes. 3. Design and install HVAC equipment, ductwork, and piping.4. Maintain accurate logs of all work performed. 5. Ensure our reputation for superior service is maintained during all interactions with customers.6. Additional duties as required.7. Complete special projects as assigned. JOB QUALIFICATIONS High school diploma or equivalent. 2-years Residential HVAC
installation experience is preferred, but not required Experience with ductwork, piping, oil, geothermal, and air flow is preferred. HVAC EPA Certifications preferred.
Must have driver s license with clean record. Able to pass a background and drug screening check (random testing may occur)REQUIRED SKILLS Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best. Able to cultivate relationships with customers. Strong work ethic: reliable, dependable, punctual PHYSICAL REQUIREMENTS Physically able to work on HVAC units. Will be required to work in settings with extreme cold or extreme heat, depending on time of year. Prolonged periods
of standing, kneeling, crawling, or climbing ladders. Must be able to lift 50 pounds at a time.
Associated topics: air conditioning, cooling, ductwork, heating, hvac, hvac mechanic, hvacr, mechanical, refrigeration, ventilation
