HVAC Technician -034

techniques and pertinent questions, determining the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process, and provide accurate information on IT products or services Direct unresolved issues to the next level of support personnel Record events and problems and their resolution in out ticketing system and follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team as well as identify and suggest possible improvements on procedures.

What you need: 4-year college degree preferred 2-4 years of helpdesk/incident experience in an IT environment. 1-2

years of Customer Service experience in any field. Experience with Web based applications Experience with Microsoft Office applications Experience in a Microsoft environment preferred, Active Directory, GPO, Server 2012R2 and newer.

Customer-oriented and cool-tempered What we offer: Competitive Salary Options for Medical, Dental and Vision insurance for you and your family. A 401K plan with a company match. Paid Time Off and Paid Holidays. Opportunities for training and advancement. Health Savings Account (HSA). Life Insurance. Referral Bonuses. VSC Fire & Security, Inc. is a drug free workplace. We are an Equal Opportunity Employer. We look forward to hearing from you! Job Posted by Applicant Pro

Is the customer #1 with you? Are you a positive, up-beat person? Do you have an inner need to do things right in a timely fashion? Do you insist on working safely and efficiently? Are you known for your reliability and dependability? Do you have a burning desire to be the best at what you do?

Are you excited to provide a level of customer service unrivaled by the competition? Do you enjoy working outside? The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team

members within the customer service department. Responsibilities and Duties Aircraft movement, placement, fueling, and storage Fuel movement- quality control, disposal, and paperwork Daily check and upkeep of crew cars and vehicles Facility maintenance and upkeep Customer service, promotion of services Monthly crew meetings Annual re-current training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies Customer focus-naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Must be able to operate a motor vehicle and be insurable by our insurance

company (Requires clean driving record) Strong computer skills including Microsoft office products Basic mathematical knowledge Bi-linqual preferred Reporting Relationship This position reports to the Line Service Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft.

This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 75 pounds Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Outside work in all types of weather conditions Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder Position Type and Expected Hours of Work This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications Customer service experience in the service industry preferred Prior aircraft ground handling experience a plus High School Diploma Entry level position Ability to work evenings, weekends, and holidays Acceptable driving record Ability to pass a background check Zero tolerance drug free employer includes pre-employment and random screening AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.

Duties, Responsibilities, and activities may change at any time with our without notice.

for over 50 years. Benefits: Atlantic Constructors is dedicated to providing its employees and their eligible family members with a wide range of benefits. From competitive benefits to on-site wellness programs, we provide resources to support you and your family's health, well-being and happiness.

We have created a comprehensive benefits package that includes: Medical Insurance Plans Dental Insurance Plan Vision Insurance Plan 401(K) Retirement Plan with Generous Company Matching Health Savings Plan Atlantic Constructors offers competitive benefits, for more information check out our comprehensive list on our website. Summary/Objective: The Boiler Service Technician will be responsible

for the servicing, troubleshooting, repairing cleaning, and maintenance of heating and cooling equipment and related systems for commercial / industrial customers.

Essential Functions: Service boilers and equipment for commercial / industrial customers Troubleshoot, test, repair, maintain or modify heating systems and equipment including, but not limited to, high pressure steam, low pressure steam, and hot water systems Perform preventative maintenance, site surveys, replacement and modifications requested by customers Prepares on-site installation and repairs - examining building layout, anticipating challenges, identifying materials and coordinates on-site work Document, complete, and

maintain paperwork on each job Performs other duties as assigned Supervisory Responsibility: No Required: 5+ years of relevant experience cleaning and servicing boilers in a commercial / industrial environment; or equivalent combination of vocational training and experience 4+ years of practical experience in general HVAC work Knowledge of basic electricity and electrical control systems Understanding of fuel oil, natural gas, and propane Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills Ability to read, understand, and work from blueprints, specifications, and schematics Must be able to pass post-offer pre-employment drug screen, and may be required to satisfactorily complete additional background checks as required (i.

e. DMV, criminal history) Must adhere to all company policy and procedures Must be available, and have the means to report to multiple job sites as assigned The work environment and physical demands required would be representative of those that must be met by an employee to successfully perform the essential functions of this job, and may include, but are not limited to the following: Work Environment: May work in varying temperatures; both inside and outside, including inclement weather, heat, humidity, cold, and dampness May work in areas with exposure to moderate/high noise levels May be exposed to fumes or airborne particles including dust May be required to work in confined spaces or from high heights Physical Demands: This role routinely uses construction equipment such as heavy machinery, hand and power tools While performing duties of the job the employee may work aloft, climb, bend, pull, reach overhead, stand/walk for long periods of time and lift up to 50 lbs.

Frequently is required to use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms Must be able to correctly identify all colors of a color-coded cable/wires and see close vision, distance vision, depth perception, peripheral vision and ability to adjust focus Travel: May require travel (typically not overnight) Preferred: HS diploma or GED equivalent Knowledge of HVAC 20's equipment Journeyman's or Master license Prior military experience

Merchandising Association. We understand that our success is driven by the dedication and passion of our employees and together we fulfill our mission of delivering happiness to our customers, our community, and our employees. We hope you will join us! Values we strive to live by: No excuses Do the right thing Can-do attitude Always growing Help first Transparency Please visit our website at to learn more!

About you: You are naturally curious and enjoy taking things apart to see how they work. You are a quick mover and like to get things done efficiently. You seek out opportunities to " leave it better than you found it. " Providing excellent customer service brings you joy.

You understand the importance of meeting deadlines and commitments. You are willing to own your mistakes and learn from them. You understand that working independently and teamwork go hand-in-hand.

You have a courteous and friendly attitude. The Service Technician/Installer r epairs, maintains, and assists in the installation of micro markets (mini convenience stores), vending machines, coffee machines and other equipment. This position works a Monday thru Friday, 8am-5pm work schedule. How you will make an impact: Respond to dispatch calls for machine repairs using company-owned vehicle. Use all senses to inspect the machine to determine root cause of malfunction; dismantle machines

to gain access to problem area. Troubleshoot/fix various coffee, water, vending machines, coolers, freezers, credit card readers, kiosks, etc.

Monitor remote systems to determine if equipment needs maintenance and/or repairs. Assist with preparing machines for installation at accounts and in installations and removals. During service calls, installations, and removals, build a rapport with customers and communicate with them to determine the best way to move equipment in and out of the building. Maintain clean and safe work environment within the warehouse and vehicle and at the work site. What you bring to the table: 2+ years working with mechanical/electrical systems, equipment repair, or installation Customer service experience preferred Experience in small machine repair, a plus Must be able to lift 75lbs on a consistent basis Valid driver's license Minimum of five years safe driving experience The good part!

$40-$45k a year Paid holidays and PTO Medical, Dental, and Vision insurance plans available 401(K) retirement plan and company match after 1 year of employment Voluntary supplemental insurance plans available Free lunch provided daily in the breakroom Discounts at all Trolley House Hospitality companies including catering services, Parterre restaurant, and vending items in our warehouse