Location: Adel, GA
by functioning within those guidelines. Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in backssing the patient and analyzes patient data. backsses learning needs of the patient and significant others. Gives accurate and complete information to patients and family.
Follows clinic procedure/protocol for the organization and management of the electronic medical record (i. e. test results, retrieval, filing, creation, repair, charging of electronic medical record). Evaluates patient and family understanding of treatment plan and/or instructions. Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned
(i. e. tympanometry, spirometry, etc. ). Maintains appropriate aseptic technique for preparation, procedures and medications administered. Accurately and legibly documents all patient interactions in electronic medical records.
Reports results and pertinent information to patients and health care team members. Functions according to limitations or scope of license or certification. Performs basic nursing functions (vitals, rooming, assisting with procedures, immunizations, medication injections, etc. ), under direction and supervision of the provider. Maintains professional appearance of patient exam and procedure rooms. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Current LPN license
issued by the State of Iowa Clinic/physician office experience preferred Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves.
A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. For more details: jobs-search. org/information-technology_adel-c428240/lpn-adel-clinic-adel_i1958166834
rich and diverse heritages.
Through excellence in teaching, basic and applied research, and service, VSU provides rigorous programs and opportunities that enrich our students, our university, and our region. As such, the VSU mission consists of three interrelated parts that includes a student mission, university mission and regional mission.
The university is equally dedicated to the core values of community, including a commitment to practice civility, integrity and citizenship. As members of this community and proud Blazers we strive to uphold these core values for the advancement of the University. Job Summary Manage and coordinate the operations of a unit or initiative of
the university. Responsibilities Typical Allocation of Duties Supervision of personnel - 30% Supervise personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions.
Manage and participate - 15% Manage and participate in the daily operations of an assigned unit. Implementation - 15% Develop or assist with the implementation of policies and procedures, systems, and processes. Researches new trends and developments - 15% Research new trends and developments; presents recommendations as required. Participate in planning and goal setting - 10% Participate
in the development, implementation and maintenance of short-and long-range plans and goals.
Develop and implement projects and programs - 10% Develop and implement projects and programs to assist in accomplishment of established goals. Department representative - 5% Represent the department at various meetings, and committees; promote existing and new programs and/or policies. Supervisor Expectations ·Leadership & Team Management o Effectively lead and manage the academic intervention team, ensuring team members are motivated, engaged and working towards common goals. o Directly supervise AI team members to include scheduling, training, performance evaluations and coaching to optimize performance.
o Supervise early alert response process, ensuring timely action through to resolution. o Manage day-to-day activities and functions of the Academic Intervention team. o Foster a positive and collaborative work environment. ·Knowledge of Student Success Strategies o Deep understanding of student success strategies, new student programs, academic intervention programs, and resources available to students. o Stay up to date on current research and best practices in the field. o Provide training for team members and other stakeholders to ensure our campus is knowledgeable of the most effective tools, techniques and strategies for student success.
·Data Analysis & backssment o Proficiency in data analysis and backssment techniques to be used in identifying at-risk populations, designing programming to address obstacles students face and evaluating effectiveness of interventions deployed. o Use of data-driven insights to continually improve intervention strategies and positively impact student success on our campus. ·Program Development & Implementation o Responsible for developing and implementing effective student success and academic intervention programs and initiatives in close collaboration with the Director, team members and other campus stakeholders.
o Solutions oriented in approach while demonstrating creativity and resourcefulness in program development, adapting to the needs of a variety of student groups and leveraging available resources. o In collaboration with the Director, develop a policy and procedure guide for Academic Intervention at VSU. ·Collaboration & Communication o Build and foster strong and collaborative relationships across the University to ensure a holistic approach to student success. o Solicit input and feedback regarding programs, initiatives from students, faculty and staff as part of a continuous improvement approach.
·Student Advocacy o Have a strong commitment to student success and utilizing a student-centered approach. o Actively engage with students to ensure their voice is heard and their needs are addressed. o May serve as an Academic Interventionist for a group of students. ·Professional Development o Encourage and support the professional development of self and team members. o Ensure team members are up to date on best practices and aware of emerging trends in student success and academic intervention, and in collaboration with Director, seek to enhance campus awareness of these as well.
·Evaluation & Reporting o Conduct regular and timely evaluation of the effectiveness of the team's efforts and provide reports periodically to the Director and contribute to annual reporting. Reports should include highlights of successes, challenges, and recommendations for improvement. · Ethical Conduct o Adhere to University policy regarding ethical conduct. o Maintain confidentiality with regards to staff and student interactions, respecting privacy and ensure that work is completed in an ethical and professional manner.
·Continuous Improvement o Cultivate a culture of continuous improvement within the team by expecting, and modeling, a growth mindset and encouraging innovation, creativity, and experimentation. o Model and encourage a reflective practice among team members. o Actively seek feedback from supervisor, colleagues and students and look for opportunities to enhance effectiveness in the work of academic intervention. Required Qualifications Required Experience Bachelor's degree in a specified field and three (3) years of related work experience.
Professional licensure, certification, and/or designation may be required in some areas. Proposed Salary $59,768 Conditions of Employment Employment is contingent upon successful completion of a background check. Position May Require Credit Check (if using P-Card, working with Cash, etc. ). Position Requires completion of VSU's Annual Compliance Training course (such as State Business Transactions, Drug Free Workplace, Anti-Harassment Policy, Introduction to Information Security, Workers Compensation, Motor Vehicle Policy, USG Ethics Policy, Conflict of Interest/ Outside Activities Policy, Leave Procedures for Faculty and Staff, Georgia Open Records Act, Family Educational Rights and Privacy Act (FERPA), and Contracts 101.
Supervisory positions require training in FMLA and Worker's Compensation. Equal Employment Opportunity Valdosta State University is an Equal Opportunity educational institution and has a strong institutional commitment to diversity and inclusion. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to minorities and individuals with disabilities. Valdosta State University has a non-discrimination policy that includes interaction, race, color, interactionual orientation, religion, age, marital status, national origin, disability, and veteran status.
Other Information VSU reserves the right to: View social media outlets Check references at any point during the search process Shut down a posting without additional notification. Background Check Position of Trust + Credit Accommodations If you are a qualified individual with a disability, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings, apply for a job on this site, or participate in the search process as a result of your disability.
You can request reasonable accommodations by contacting Catherine Wills, in the Office of Human Resources at more details: jobs-search. org/manager_valdosta-c428343/manager-student-success-retention-valdosta_i1970249140
is seeking a motivated, career and customer-oriented Network Administrator III to join our team in Albany, GA. Responsibilities may include, but are not limited to: The Network Administrator III maintains multiple networks ranging from unclassified to various classified networks.
They manage network infrastructure devices, push policy rules, use software-defined network systems, and configure access control lists (ACL). They conduct system troubleshooting, backup, and recovery, maintaining infrastructure availability and providing documentation. Additionally, they provide technically focused research, analysis, and reporting of findings and requirements. They ensure systems' levels of
networking operations expectations are maintained or exceeded. They assist with developing and maintaining any networking lifecycle resource requirements. They create or manage any networking reporting, technical SOPs, and training as needed.
The Network Administrator III supervises, and mentors subordinate project and Team Man Tech staff. Required Qualifications: Bachelor’s degree in an IT- related discipline and at least five (5) years of position specific relevant experience Must be a United States Citizen Do D 8570.01-m IAT Level-II Certification required Security Clearance Requirements: Top Secret Clearance Physical Requirement: Must be able to be in a stationary position for more
than 50% of the time. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U. S. -person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. Man Tech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
Man Tech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, interaction, religion, age, interactionual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Man Tech through its online applicant system, please contact Man Tech's Corporate EEO Department at (703) 218-xyz X. Man Tech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Man Tech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. Man Tech does not accept resumes from unsolicited recruiting firms.
We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http: ///careers/Pages/careers. aspx as a result of your disability. To request an accommodation please click xyz X@ and provide your name and contact information. For more details: jobs-search. org/technology_albany-c428348/network-administrator-iii-security-clearance-required-albany_i1970248033
and customer-oriented Database Engineer/Administrator III to join our team in the Albany, GA. Description: The Database Engineer/Administrator III is a senior-level position that involves designing, developing, supporting, and maintaining the organization’s database systems, including hardware, software, and network components.
Responsibilities are to implement and manage vendor or open source database software; code, monitor, and tune database objects for optimal performance; perform capacity planning, usage forecasting, and in-depth technical review; provide future-looking and day-to-day database administrations support as needed; make recommendations on technical direction; extract
and/or load data; set up cybersecurity measures; ensure all hardware and software are updated; authenticate data; monitor the performance of hardware and software; configure servers and databases; preserve data integrity; ethically handle private data, such as financial and/or healthcare data; and troubleshoot and provide technical support to database system users.
The Database Engineer/Administrator III supervises, and mentors subordinate project and Team Man Tech staff. Basic Qualifications: Bachelor’s degree with nine (9) years of experience. (Can be substituted for a HS diploma with 13 years of experience or an Associate’s degree with 11 years of experience. ) 5 years of position-specific
relevant experience. Do D 8570.01-m IAT Level-II Certification.
Preferred Qualifications: Bachelor’s degree in software development or related discipline. 4 years of experience in an Agile development environment. Do D 8570.01-m IAT Level III Certification. Clearance Requirements: The ability to obtain and maintain a Top-Secret Clearance is required prior to starting this position. Must be a US Citizen. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U. S. -person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. Man Tech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
Man Tech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, interaction, religion, age, interactionual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Man Tech through its online applicant system, please contact Man Tech's Corporate EEO Department at (703) 218-xyz X. Man Tech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Man Tech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.
Man Tech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http: ///careers/Pages/careers. aspx as a result of your disability. To request an accommodation please click xyz X@ and provide your name and contact information. For more details: jobs-search. org/finance_albany-c428348/database-engineeradministrator-iii-security-clearance-required-albany_i1971182558
is seeking a motivated, career and customer-oriented Network Engineer III to join our team in Albany, GA. Responsibilities may include, but are not limited to: The Network Engineer III plans, designs, and maintains connectivity of enterprise network assets to ensure compliance and secure operations on Classified networks (SIPR, NIPR, JWICS), collaborating with stakeholders to address connectivity requirements and implement necessary configurations to facilitate efficient and secure data transmission.
They ensure all network switches and routers are operational, properly configured, and compliant with DISA STIG requirements and perform regular maintenance, updates, and troubleshooting
of network switches to ensure optimal performance. They configure, maintain, and monitor firewall, intrusion protection, intrusion detection systems, and Cisco Identity Services Engine (ISE) for network access control and authentication in accordance with ATO requirements, cybersecurity policies, and standards.
They implement the necessary security measures to protect specialized systems and networks from unauthorized access and cyber threats and support the planning and implementation of enterprise service connections between networks, systems, and applications across domains. They facilitate connections for auditing, authentication, secure cloud computing architecture (SCCA), and Cross
Domain Solutions and Guards, ensuring compliance with relevant regulations and standards; collaborate with ISSOs and the ISSM in the Risk Management Framework (RMF) process; and provide inputs and documentation using designated templates and tools (e.
g. Microsoft Office, Info Path, Visio, etc. ) to support the security backssment and authorization of TAC systems. They are familiar with Service Now or similar ticketing systems as well as the ITIL framework and service delivery concepts. The Network Engineer III is a senior role with extensive experience managing Classified enterprise networks. The Network Engineer III supervises, and mentors subordinate project and Team Man Tech staff.
Required Qualifications: Bachelor’s degree in an IT- related discipline and at least five (5) years of position specific relevant experience Must be a United States Citizen Do D 8570.01-m IAT Level-II Certification required Security Clearance Requirement: Top Secret Clearance required Physical Requirement: Must be able to be in a stationary position for more than 50% of the time. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U. S. -person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. Man Tech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
Man Tech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, interaction, religion, age, interactionual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Man Tech through its online applicant system, please contact Man Tech's Corporate EEO Department at (703) 218-xyz X. Man Tech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Man Tech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. Man Tech does not accept resumes from unsolicited recruiting firms.
We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http: ///careers/Pages/careers. aspx as a result of your disability. To request an accommodation please click xyz X@ and provide your name and contact information. For more details: jobs-search. org/architecture-construction_albany-c428348/network-engineer-iii-security-clearance-required-albany_i1971739352
web systems installation, configuration and management of Apache, Internet Information Systems (IIS), Apache Tomcat, Microsoft Office Share Point Services (MOSS), Lightweight Directory Access Protocol (LDAP), and similar web systems IAW Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG).
Support the following operating systems and network components: Red Hat LINUX, Windows, VMWare, network switches, and similar virtual/cloud switching technologies. Provide connectivity from application servers to data storage, including network devices such as network switches/routers, Network Attached Storage (NAS), SAN/v SAN, and NFS. Integrate operating system
software to web services, application software, business applications, database management systems, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices.
Design, manage, implement, and configure logical units' numbers, file systems, disks, zones, and other storage medial on various storage devices in a RAID. Required Knowledge, Skills and Abilities (KSA) Web and OS Management Installing and upgrading network monitoring tools, software, and agents. Monitoring network performance, where applicable and make recommendations to modify configuration to improve performance. Communicating network performance issues
to MCCOG/DISA in supporting CONUS/OCONUS and deployed customers to resolve latency issues.
Completing firewall modification requests in support of ensuring network connectivity. Providing recommendations to government personnel in network design, implementation, and modifications for legacy systems. Providing support to unclassified systems. Integrating web services to OS, application software, DBMS(s), business applications, monitor agents, risk mitigation agents, backup/recovery agents, network devices, Virtual/Cloud Services, and storage devices. Performing all levels of analysis of OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, Virtual/Cloud Services, and storage devices, as well as assisting and testing disaster recovery (DR) and continuity of operations plans (COOP) and projects.
Interpreting error codes generated by log and system files from DBMS(s), OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices. Recommending and implementing hardware, software, database, virtual/cloud, or network solutions to resolve problems. Evaluating indicators from hardware or network devices and consistently implement a permanent resolution.
Analyzing file systems and storage zones to resolve issues. Creating/modifying/updating/closing trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution. Documenting procedures for Web and OS management and tasks utilizing smartbooks, Standard Operating Procedures, Work Instructions, and other relevant documentation process; provide metrics and reports that show Web and OS are accessible and functional. Implement Do D, DON, and Marine Corps mandated upgrades and security patches to include quarterly Critical Patch Updates and Patch Set Updates.
OS Analysis/Problem Resolution Duties Perform all levels of analysis (simple to complex) of operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Interpret error codes generated by log and system files from database management systems, operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Recommend and implement hardware, software, database, or network solutions to resolve problems.
Evaluate indicators from hardware or network devices and consistently implement a permanent resolution, where possible. Analyze logical unit numbers, file systems, and storage zones to resolve issues. Create/modify/update/close trouble tickets and work orders via a customer service solution such as Remedy. OS Performance Monitoring/Management Install, configure, upgrade, and manage performance-monitoring software to a variety of operating systems, file systems, network devices, storage devices, system processes, application software, and business.
Recommend/propose performance metrics and standard operating procedures to assist in providing faster, accurate, and reliable services across the entire operational environment. Perform all levels of analysis (simple to complex) and interpret error codes generated by log and system files of operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Support includes, but is not limited to: Working with other departments/customers to evaluate indicators from hardware or network devices as required to analyze performance issues and determine problem resolution, where possible.
Recommending and implementing hardware, software, database, or network solutions to resolve problems. Analyzing logical units' numbers, file systems, and storage zones to resolve issues. Creating and maintaining a software library to include, but not limited to, master copies of software, standard operating procedures, and other documents, as identified. Communicating with internal/external parties to provide update status, analyze simple to complex problems, and determine possible solutions to technical and procedural issues that may arise.
Documenting procedures for all administration, management, recovery, startup and shut down, interconnectivity, certificates, remediation, and tasks. Creating/modifying/updating/closing trouble tickets and work orders via a customer service solution such as Remedy. Windows OS Administration - Applications and Systems Management Integrate operating system software to web services, application software, business applications, database management systems, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices.
Integrate web services to operating systems, application software, database management systems, business applications, monitor agents, risk mitigation agents, backup/recovery agents, network devices and, storage devices. Integrate application software to operating systems, database management, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Integrate database management systems to operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices.
Design, manage, implement and configure logical units' numbers, file systems, disks, zones, and other storage medial on various storage devices in a RAID. Perform general analysis/problem resolution and performance monitoring/management as while performing the windows operating system administrator - applications and systems management duties. Support includes but is not limited to: Installing, maintaining, configuring Windows Operating System Administrator - Applications and Systems Management Performing analysis to assist in developing the proper environments, and load testing using approved tools.
Analyzing system logs to determine the cause of problem(s) and to implement a solution to resolve problem(s) using approved analytical tools. Interfacing closely with the Enterprise Backup and Recovery Support team such as allocating/de- allocating data, operating, managing, troubleshooting, and working with the SAN Engineer to ensure that the data is protected and report on data storage events and conditions to management and/or Enterprise Backup and Recovery. Enterprise Backup and Recovery Implement an enterprise backup and recovery process using Cohesity and similar backup tools and software; implement backup policies to include OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices and storage devices; execute all levels of recovery procedures (simple to complex) ranging from data files, OS(s), business applications, monitoring agents, risk mitigation agents, network configurations, and storage configuration.
Maintain accurate library and documentation of storage media. Implement backup policies as documented by standard service level agreements as well as assisting and testing DR and COOP. Construct LUN(s), file systems and zones to support backup of OS(s), business applications, DBMS(s), file systems, data files, user files, network devices, and storage devices.
Assist and provide support to other team members and projects. Create/modify/update/close trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Capable of working in a fast-evolving environment and support advancements in the industry Minimum Training, Education, and Certifications BS & 10 - 15 years experience 8570 IAT ii Certification (EG: Sec +) Must have Computing Environment (CE) certification in Microsoft Windows Server Ability to perform duties with little or no supervision Minimum Clearance Secret clearance (interim secret clearance is acceptable on a case by case basis) Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
system architecture to ensure sufficient capacity and availability, allocate file system space on client/application servers, and storage devices to include, but not limited to; NFS, NAS, v SAN, and SAN, reallocate storage space across physical or virtual file systems, and logical storage units/volumes; participate in the planning, implementation and monitoring of storage capacities, to include or create all required documentation.
Required Knowledge, Skills and Abilities (KSA) Implement an enterprise backup and recovery process using Cohesity and similar backup tools and software; implement backup policies to include OS(s), business applications, monitoring agents, risk mitigation agents,
backup/recovery agents, network devices and storage devices; execute all levels of recovery procedures (simple to complex) ranging from data files, OS(s), business applications, monitoring agents, risk mitigation agents, network configurations, and storage configuration.
Maintaining accurate library and documentation of storage media. Implementing backup policies as documented by standard service level agreements as well as assisting and testing DR and COOP. Constructing LUN(s), file systems and zones to support backup of OS(s), business applications, DBMS(s), file systems, data files, user files, network devices, and storage devices. Assisting and providing support to other team members
and projects. Creating/modifying/updating/closing trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution.
Modifying available storage to ensure maximum limits are not exceeded. Planning and executing storage implementation plans to support development, test, and production environments to include associated drawings, communication charts, IP tables, and narratives. Engineering and implementing solutions to resolve storage issues or support new storage requirements, prior to occurrence. Managing available storage. Recovering lost data efficiently. Assisting in the development/modification of procedures to assist in effectively managing storage.
Participating in the planning, implementation and monitoring of project plans to include preparing cybersecurity documentation. Reviewing and improving on existing systems, making use of new technologies and methodologies to seek continual improvement for existing systems as well as assisting and testing DR and COOP. Providing high-level guidance and direction on project work and making sure that new projects fit in within an overall strategic vision. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Capable of working in a fast-evolving environment and support advancements in the industry The Open Group Architecture Framework (TOGAF) and/or Department of Defense Architecture Framework (Do DAF) Minimum Training, Education, and Certifications BS & 10 - 15 years experience 8570 IAT ii Certification (EG: Sec +) Experience with NFS, NAS, v SAN, and SAN, and Cohesity backup solutions Ability to perform duties with little or no supervision Minimum Clearance Secret clearance (interim secret clearance is acceptable on a case by case basis) Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
2 service desk support assistance to ensure that the Service Desk Branch operates as a Single Point of Entry (SPOE) environment, in accordance with MARCORLOGCOM G6 Director memorandum direction, to provide IT support. Required Knowledge, Skills and Abilities (KSA) Assist the government in the day-to-day operations of the service desk, this assistance includes: Providing service desk function, incident management, and account management support in accordance with ITIL and other industry standard best practices for applications, servers and database tools assigned to the service desk.
Performing account management, performance monitoring, metrics reporting, and gathering data and generating
reports using available tools (e. g. IT Service Management (ITSM) and Microsoft Office Suite). Responding to new and old trouble tickets (TT) based on Service Desk Branch assigned priority outline.
Diagnosing problems through discussions with users; includes problem recognition, research, isolation and resolution steps. Escalating incidents to upper Tier IT support, as required. Appling all of ITIL's best business processes and service desk functions with expertise knowledge through the lifecycle of processing incidents. Processing ITIL foundations certified upon arrival or have ITIL Foundations Certification within 60 calendar days of hire. Overseeing all avenues for receipt of incident
requests: email, Service Desk Tool, telephone, fax, and walk-ins.
Recording incidents in established timeframe from time of receipt. Ensuring all phases of service desk support and progression of incidents are properly coordinated, monitored, logged, tracked and resolved appropriately. Pursuing activity statuses of incidents from the IT support technicians with meaningful information such as analysis, actions, progressions, and estimated time of resolution. Performing cold calls (calls to customers who have not contacted the Service Desk) to inform customers with current meaningful incident statuses. Providing meaningful statuses to customers who contact the Service Desk for current updates of incidents.
Providing daily open incident reports to division managers. Providing monthly service desk metrics reports NLT the first day of each month. Identifying and understanding customer requirements (e. g. knowing what questions to ask to better characterize the incident or service request). Ensuring customer contact information is recorded accurately and updated in the ITSM Tool for proper communication and metrics reporting. Acting as a liaison between customers and IT support staff to assist with issue resolution and to serve as the Single Point of Entry (SPOE) for IT support.
Identifying proactively and reporting trends and potential problems to management. Monitoring daily the availability and accessibility of local resources used at the Service Desk (including basic monitoring of the environment, such as, checking if the internet is up; checking if the mainframe is up; ensuring outlook is functioning properly, Service Desk Tool is up and functioning properly, as well as applications and databases activity and connectivity). Resolving and closing Tier 1 incidents and service requests in accordance with organizational Service Level Agreements (SLAs).
Perform and record initial troubleshooting in incident prior to escalating for upper tier support. Identifying requests to be resolved by the IT Support staff or MCEN helpdesk. Identifying and processing change requests according to ITIL adopted practices. Providing accurate information in management reports. Notify appropriate support personnel and management of critical alerts and record incidents in the Service Desk Tool database. Ensuring compliance with Marine Corps orders, directives and methodologies in the area of Cyber Security, including completion of Cyber Awareness training for new employees.
Ensure service desk tickets are created in accordance with Service Desk Branch standard operating procedures and work instructions. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Capable of working in a fast-evolving environment and support advancements in the industry Minimum Training, Education, and Certifications AS & 4 - 9 years experience 8570 IAT ii Certification (EG: Sec +) Must have ITIL V4 Foundation Be proficient in developing and generating reports upon request using Remedy Reporting Tools and understand IT administration and project management.
Ability to perform duties with little or no supervision Minimum Clearance Secret clearance (interim secret clearance is acceptable on a case by case basis) Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.