Location: West Chicago, IL
Company: Association Technologies
a talented IT Support Specialist with superb interpersonal skills to help us support over 1,000 managed devices at our customers' locations, as well as our hosting facility. Assisting our customers with anything from the deployment of workstations and cloud services to troubleshooting workstations.
Our team handles it all! We pride ourselves in supporting professional development for our team members in IT technology through on the job training, collaboration and other educational means. Who are we? Located in the western suburbs of Chicago, Association Technologies specializes in providing comprehensive outsourced information and technology services and support to nonprofit organizations.
Having celebrated our 25th anniversary last year along with 200+ years of combined association technology experience means that we understand the complex and changing world of non-profit technology management.
We currently work with the following technologies: Windows 10/11, Office 365, Azure, Remote Management & Monitoring services, Security Services, Dropbox, Active Directory, Vo IP, Wi-Fi, Mac OS, and more! To learn more about us please visit: / What's in it for me? Blue Cross- Blue Shield Medical Insurance Paid monthly benefit bonus can be used for benefit cost or kept as additional income Vacation 12-day accrual first year; after five years 18-day accrual; paid sick days Holiday
Pay (eight scheduled and one floating holiday) 401k with company match up to 4% Business Casual Dress Hybrid work arrangement Collaborative smaller fun team environment On the job training, technology and professional development support Work Location : Hybrid work schedule; 2-3 days in office or customer locations in the Chicago metro area and remaining days' work from home.
Our main office is located outside of the city of Chicago in suburban West Chicago, IL. What is the Opportunity? Reporting to the Director, Infrastructure and Hosting the IT Support Specialist will have responsibilities focused on Help Desk Support, IT Ticketing System and other project support for our customers.
More specifically as follows: Provides user support activities and network troubleshooting to include asking questions to probe and diagnose issue via phone, e-mail and in person. Trains users as needed on technology. Performs installations of software and configuration on hardware at customer locations and via remote access. Researches, procures, and deploys various computers, mobile devices and accessories. Configures new accounts and provides information to key contacts. Manages folders, permissions, and sharing within cloud storage. Reviews and tracks support requests in IT ticketing system.
Maintains accurate accounting of work performed and alerts manager to unusual situations or backlogs. Ensures user compliance with defined computing practices and guidelines. Maintains both internal and customer-focused technical documentation. Works on various projects as needed. What qualifications and abilities are needed? Associate's degree in a technical field or equivalent experience. B. S. or B. A degree a plus. Some experience in IT troubleshooting and computer support, basic networking, or server infrastructure preferred. Technical skills with PC/Mac, printing, Wi-Fi, firewalls and End User Support preferred.
Some experience with Ticketing systems, WLAN, Antivirus, Mobile devices, e-mail working with Office 365 management and Windows 10 in a business environment preferred. Passion for IT and a desire to learn new technologies and tools. Excellent customer service, collaboration, and interpersonal skills. Strong analytical and organizational talents to manage multiple projects. Strong written and verbal communication skills. Physical requirements: ability to lift, carry, or move light hardware, up to 40 lbs. for delivery and installation purposes.
Eligible to work in the United States For consideration, please submit a cover letter and resume by clicking on the apply button. Association Technologies is an Equal Opportunity Employer Key Words: Computer Technician, IT Support, Information Technology Support, Help Desk Support, Technical Support, Help Desk, Technical Support Specialist, Help Desk Technician, IT, Information Technology, Desktop Support Technician, Field IT Support Technician
configures, and tests. The System Administrator is integral to the customer relationship and ensures that our customers receive systems support at all times. Primary Responsibilities Provides operational administrative and configuration support for our highly available server landscapes Reset and install Witron Apps Operates as the first level support for trouble-shooting issues in the areas of servers, storage, and network Provides operational administrative and configuration support for our highly available server landscapes Manage problem resolutions with third party vendors (Microsoft, HPE, VMware) Exhibits strong customer service, communication and partnership skills, internally and externally
Has excellent time management skills, balancing proactive and reactive system monitoring activities Skills & Knowledge Minimum 1 year of experience with productive systems in the server and hardware environment (HPE Pro Liant Servers), preferably in a 24/7 operation Able to read and write Power Shell and Batch Scripts Working knowledge of virtualization environments (VMware) storage infrastructures (HPE 3PAR, VMware v SAN) as well as backup solutions ( Data Protector, Veeam) Monitoring tools and patch management Ability to work successfully as part of a team in an employee friendly shift model Education & Experience High School Diploma with experience or Associates degree in an IT related discipline
required Bachelor's degree in an IT related discipline preferred Scheduling & Travel This role is required to work flexible hours, including nights, weekends and holidays at our U.
S. headquarters in Arlington Heights, Illinois Must be available for to travel to Germany for 3-4 weeks of training immediately after hire Job Posted by Applicant Pro
Information Technology and related programs. Teaching Responsibilities We are seeking adjunct faculty to teach courses in technology, computer science, programming, networking, etc. Minimum Qualifications While a terminal degree is preferred, a master's degree in a related field is required.
Industry experience and college-level teaching experience are preferred. Daytime and/or evening availability to teach IN PERSON is preferred. Application Materials If you were referred by a current employee of Aurora University please include the name of the employee in your submission. Please email resume or curriculum vitae, transcripts, evidence of licensure or certification if required for the
position, and cover letter stating the specific areas you are interested in teaching to: Aurora University is an Equal Opportunity Employer. For more details: jobs-search.
org/adjunct-faculty_aurora-c429950/adjunct-faculty-information-technology-aurora_i1972583184
