Location: Austin, TX
Company: Oracle
skilled and experienced Oracle support engineering team in charge of servicing designated set of ACS Customers. Service delivery is primarily remote and requires advanced knowledge of the full Oracle Database product stack, from an implementation and supportability standpoints.
Job Description This position is for a Senior/ Principal Technical Support Engineer The teams main responsibility is to solve & resolve highly complex technical issues on Oracle Cloud and Exadata On-Prem platforms, spanning across database footprint including Exadata architecture, Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, ZDLRA, Performance, Memory Management,
Parallel query, Query tuning, Storage, ASM, Golden Gate, Replication, Security, Networking, Enterprise Manager etc. The candidate is required to work in partnership with team members including SSC Customers, ACS/SSC and GCS engineers and Managers, Account Managers, ACS Sales and product Development teams.
Selected candidate should have hands on experience on UNIX, Linux and/or Solaris platforms. The candidate will be widely regarded as a domain authority (SME) and will need to demonstrate an ability to resolve complex problems across wide stack. Selected candidates should be able to work autonomously as well as within a group The Engineer will be a key member of the technical problem
solving as well as problem avoidance team, routinely sought after to address very complex and demanding, critical customer issues.
RESPONSIBILITIES The main role of a Support engineer is to solve highly complex technical problems (Oracle Database & Cloud/Exadata) requiring high level of technical expertise Works directly with customers Participates in weekend rotation and shifts Participates in initiatives that improve overall product and documentation quality Participates in product/platform testing Drives improvements in product quality Serves as Situation Manager on highly critical Customer issues Consults with Management in directing resolution of critical Customer situations Consults with Customers on complex use of Oracle products Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc.
Creation/Review of Knowledge Articles Contribute significantly towards the My Oracle Support Database communities Analyzes work load, determines standard processes and implements changes to improve productivity Proactively contribute to increasing the team efficiency by sharing knowledge, providing feedback about standard processes, writing tools / utilities QUALIFICATIONS - Technical degree or equivalent experience i.
e. BE / B. Tech / M. Tech / MCA / M. Sc. in Computer Science / Management Information Systems / Engineering / Math / Physics or validated professional and technical experience. - Greater than 10 years of industry experience TECHNICALSKILLS We are looking for a core technical person, who has hands-on Database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge. You should have expertise in Exadata, Real Application Cluster (RAC), Dataguard & ASM/Storage areas. Operating systems expertise / SA &general awareness on rest of the areas mentioned below, will be an added advantage-Database architecture knowledge and administration-Experience with clustering technologies from different vendors-Thorough understanding of the Oracle database features-Extensive hands on interaction with large Database management systems-ZDLRA, Backup and Recovery, RMAN, knowledge of various restore and recovery scenarios.
-Performance Tuning, Parallel query, Query tuning-Networking-Partitioning-Database Security-Golden Gate & Replication-Enterprise Manager-General UNIX/Linux concepts & Administration-Managing Kernel Parameters, Partitioning and File systems PERSONAL ATTRIBUTES Self driven and result oriented Strong Problem solving/analytical skills Strong customer support and client relation skills Ability to work effectively in high volume & high pressure situations Effective communication (verbal & written) Focus on relationships (internal & external) Strong willingness to learn new things and share them with others Influencing/negotiating Standout colleague Customer focused Confident and decisive Enthusiasm Flexibility Coaching/knowledge transfer Ability to write technical Bulletins We work west coast hours and weekend shifts Work Location: Orlando, Colorado Springs, remote worker For External Candidates only Note - As part of Oracle's U.
S. employment process, candidate(s) will be required to complete a background check, prior to an offer being extended. These background checks include: Prior Employment Verification Education Verification Social Security Trace Criminal Background Check Motor Vehicles Records (where required for position)As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools. Range and benefit information provided in this posting are Colorado-specific. Colorado Pay Range: from $38.02 to $76.04 per hour; from $79,000 to $158,000 per annum; Overtime available with management approval.
Equity may be approved based on skillset. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracles differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion.2.
Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7.401(k) Savings and Investment Plan with company match8. Flexible paid time off (unlimited or accrued vacation and sick leave)9. Paid parental leave10. Employee Stock Purchase Plan11. Adoption assistance12. Financial planning and group legal13. Voluntary benefits including auto, homeowner and pet insurance An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in.
Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability.
The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles.
to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before. Oracle is an Equal Employment Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer PDN-9ae7dd58-3b01-42da-89df-394f76f898b4
secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere.
Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing
networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.
Iaa S Systems and Storage & Engineering (ISSE) team is part of the Operations & Infrastructure technology organization at Visa. Our vision, mission and purpose are summarized as following: Vision - Deliver best-in-class Infrastructure on demand everywhere. Mission - Engineer and build reliable and secure infrastructure for all type of workloads
in Private/ Hybrid Cloud, utilizing open and innovative technologies at the right unit cost.
Purpose - increase innovation velocity of developers and reduce infrastructure maintenance overhead The Opportunity: You will be part of a team of cloud infrastructure engineers & architects who adopt, integrate & engineer industry leading technologies and management solutions for the on-prem container platform and public clouds, focusing on Kubernetes, microservices architecture, and cloud technologies. You will assume the total ownership of the solutions we provide for our customers to ensure availability, performance, security, and reliability of the applications running on the infrastructure we engineer, implement and support.
You will also define, advocate, and deliver standard foundational services for Visa public cloud implementation, closely collaborate with stakeholders to design & implement solutions with strong security posture, deliver functionalities with optimized cost, and improve developer productivity. As a team, we will do these all at global scale. Continuous, iterative improvements in our process, technology, tools, and automation will be essential to meet those goals. Essential Functions The ideal candidate is technology savvy with good knowledge of Linux operating systems, container, Kubernetes and Microservices architecture.
Have extensive experience driving design and implementation of infrastructure solutions on-prem, or on one of the major public clouds, such as AWS, GCP & Azure. Proficient in programming/scripting in Golang, Python, Ansible or Terraform. Familiar with CI/CD for development and deployment, with experience working on opensource projects, contributing, and committing the code. You will play a leading role to deliver secure, highly available and scalable infrastructure solution and associated automation.
Design and implement agile, innovative infrastructure solutions that leverage the latest technology advancements for cost reduction, standardization, and commoditization. Design, implement, and manage private cloud implementations (Docker/CRI-O Kubernetes) across global data centers, ensuring reliability, scalability, and security Collaborate with the team to enhance the containerization ecosystem, establish standards, and integrate infrastructure management domains such as logging, monitoring, configuration management, security compliance, and orchestration. Identify and implement standardized toolsets to reduce complexity and support operational goals for increased automation across the enterprise Champion the adoption of open-source infrastructure management solutions that are fit for purpose and align with the goal of keeping technology relevant.
Define and document best practices and strategies regarding application deployment and infrastructure maintenance. Identify and implement optimal cloud-based solutions and serve as the focal point for hybrid cloud infrastructure-related inquiries and engagements. Oversee the JIRA board and lead the infrastructure engineering agile team meetings.
Define and advocate for standard foundational services for public/hybrid cloud implementations. Develop, implement, and automate policies for the use of cloud services, manage requests for new technologies, drive standardization, establish a secure cloud environment, and ensure appropriate service availability. Collaborate with the team to establish hybrid cloud engineering practices, including peer code reviews, pull requests, release cadences, and standardized deployment pipeline and toolsets. Coordinate closely with the M&A team to ensure the adoption of our standards by each acquired entity, while offering flexibility for customization and enablement.
Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies. Promote the cloud and container management platform standards and capabilities, gain insights into the workflows of Product Development, Engineering, and Operations teams, ensure platform relevance, drive adoption, and facilitate the transformation of applications from monolithic to microservices. Collaborate effectively with geographically distributed teams on technical challenges and process improvements.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e. g. Masters, MBA, JD, MD) or 4 years of work experience with a Ph D, OR 13+ years of relevant work experience. Preferred Qualifications 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.
g. Masters, MBA, JD, MD) or 6+ years of work experience with a Ph D Bachelor's degree or higher in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, or a related field. Minimum of 10 years of experience in infrastructure deployment & management, with a focus on automation. Demonstrated experience in managing production container ecosystems, including Docker, Kubernetes, Service Mesh (preferably Istio or Linkerd), CNI (specifically Calico or Cilium), CSI drivers.
Experience with Git Ops for infrastructure management and Kubernetes Cluster APIs for cluster management is a plus. Proficiency in implementing and managing Istio ingress and egress gateways for controlling traffic and security features such as Authentication, Authorization, and service-to-service communication encryption with m TLS. Hands-on experience with Istio's policy enforcement and telemetry features. Familiarity with Istio's resiliency features such as timeouts, retries, circuit breakers, and fault injection. Proven track record in defining and executing technology strategies, and driving their adoption across a large enterprise.
Experience in architecting, designing, developing, and implementing cloud solutions on at least one of the major public cloud platforms (AWS, GCP, or Azure). Extensive experience in automating system tasks and managing infrastructure using a scripting language (preferably Golang or Python). Familiarity with configuration management tools (such as Ansible), service registry and discovery tools (like Consul, Vault, or etcd), infrastructure orchestration tools (such as Ansible or Terraform), and automated imaging tools (like Packer) is required.
Experience in designing, building, and/or managing production systems in the cloud (preferably AWS), with a focus on infrastructure as code, continuous integration, automated deployment, testing, autoscaling, and self-healing. Proficiency in using and optimizing monitoring and observability systems (like Prometheus, Grafana), log aggregation systems (such as ELK, Splunk, Fluent Bit), and familiarity with emerging Open Telemetry standards. Experience in conducting full-stack load testing to identify and address hardware, network, system, or application bottlenecks. Deep understanding of the Software Development Life Cycle, including Continuous Integration and Continuous Deployment (CI/CD) pipeline architecture (Jenkins, Git Lab, Drone).
Experience deploying into Kubernetes environments using tools like Argo CD or Flux is a plus. Familiarity with network and application protocols (like TCP, HTTP) and databases, including at least one RDBMS and one columnar or No SQL store. Strong knowledge of security tools and best practices, including CIS Benchmarking, OS hardening, vulnerability scanning, and system auditing. Solid understanding of networking concepts such as DNS, TCP/IP, network policies, and load balancing.
Strong analytical skills, with the ability to troubleshoot and solve complex engineering problems independently. Able to make decisions within established guidelines. Self-starter with excellent time management skills, able to manage multiple tasks simultaneously with minimal supervision. Proven ability to lead with passion and execute vision with minimal guidance. Excellent communication skills, both verbal and written, with the ability to effectively interact with peers, management, and external contacts. High degree of initiative and a sense of urgency, comfortable with ambiguity as needs change regularly Opensource Specific Extensive experience contributing to or interacting with open-source communities, with a deep understanding of how such projects operate, including contributing to them, and effective communication within these communities.
Established reputation and influence within the open-source community, especially in the Kubernetes project. Comprehensive understanding of the latest industry/eco-system trends, with up-to-date knowledge of recent developments, new features, updates, and best practices. Ability to act as a spokesperson on behalf of the organization, articulating the organization's requirements for enhancements of existing Kubernetes features or requests for new features.
Experience in prioritizing and advocating for these changes or features in the open-source community, leading the open-source development effort for specific features, and driving collaboration across the open-source community with members from different organizations. Proven ability to collaborate effectively both internally and across the open-source community. Internally, the ability to champion the open-source initiative, build consensus and alliances with architecture, operations, and other engineering teams, and establish reference deployment architecture, governance, and policies for using Kubernetes, including deployment, admission control, security, compliance, resource usage, etc.
Externally, effective collaboration with the open-source community on both technical (like contributing code or documentation) and social (like participating in discussions or debates) levels. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U. S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 147,400.00 to 191,700.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.
Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. For more details: jobs-search. org/finance_austin-c448654/lead-systems-engineer-container-infrastructure-austin_i1969659557
secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere.
Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing
networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.
Iaa S Systems and Storage & Engineering (ISSE) team is part of the Operations & Infrastructure technology organization at Visa. Our vision, mission and purpose are summarized as following: Vision - Deliver best-in-class Infrastructure on demand everywhere. Mission - Engineer and build reliable and secure infrastructure for all type of workloads
in Private/ Hybrid Cloud, utilizing open and innovative technologies at the right unit cost.
Purpose - increase innovation velocity of developers and reduce infrastructure maintenance overhead The Opportunity: You will be part of a team of cloud infrastructure engineers & architects who adopt, integrate & engineer industry leading technologies and management solutions for the on-prem container platform and public clouds, focusing on Kubernetes, microservices architecture, and cloud technologies. You will assume the total ownership of the solutions we provide for our customers to ensure availability, performance, security, and reliability of the applications running on the infrastructure we engineer, implement and support.
You will also define, advocate, and deliver standard foundational services for Visa public cloud implementation, closely collaborate with stakeholders to design & implement solutions with strong security posture, deliver functionalities with optimized cost, and improve developer productivity. As a team, we will do these all at global scale. Continuous, iterative improvements in our process, technology, tools, and automation will be essential to meet those goals. Essential Functions The ideal candidate is technology savvy with good knowledge of Linux operating systems, container, Kubernetes and Microservices architecture.
Have extensive experience driving design and implementation of infrastructure solutions on-prem, or on one of the major public clouds, such as AWS, GCP & Azure. Proficient in programming/scripting in Golang, Python, Ansible or Terraform. Familiar with CI/CD for development and deployment, with experience working on opensource projects, contributing, and committing the code. You will play a leading role to deliver secure, highly available and scalable infrastructure solution and associated automation.
Design and implement agile, innovative infrastructure solutions that leverage the latest technology advancements for cost reduction, standardization, and commoditization. Design, implement, and manage private cloud implementations (Docker/CRI-O Kubernetes) across global data centers, ensuring reliability, scalability, and security Collaborate with the team to enhance the containerization ecosystem, establish standards, and integrate infrastructure management domains such as logging, monitoring, configuration management, security compliance, and orchestration. Identify and implement standardized toolsets to reduce complexity and support operational goals for increased automation across the enterprise Champion the adoption of open-source infrastructure management solutions that are fit for purpose and align with the goal of keeping technology relevant.
Define and document best practices and strategies regarding application deployment and infrastructure maintenance. Identify and implement optimal cloud-based solutions and serve as the focal point for hybrid cloud infrastructure-related inquiries and engagements. Oversee the JIRA board and lead the infrastructure engineering agile team meetings.
Define and advocate for standard foundational services for public/hybrid cloud implementations. Develop, implement, and automate policies for the use of cloud services, manage requests for new technologies, drive standardization, establish a secure cloud environment, and ensure appropriate service availability. Collaborate with the team to establish hybrid cloud engineering practices, including peer code reviews, pull requests, release cadences, and standardized deployment pipeline and toolsets. Coordinate closely with the M&A team to ensure the adoption of our standards by each acquired entity, while offering flexibility for customization and enablement.
Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies. Promote the cloud and container management platform standards and capabilities, gain insights into the workflows of Product Development, Engineering, and Operations teams, ensure platform relevance, drive adoption, and facilitate the transformation of applications from monolithic to microservices. Collaborate effectively with geographically distributed teams on technical challenges and process improvements.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e. g. Masters, MBA, JD, MD) or 0 years of work experience with a Ph D, OR 8+ years of relevant work experience. Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.
g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a Ph D Bachelor's degree or higher in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, or a related field. Minimum of 10 years of experience in infrastructure deployment & management, with a focus on automation. Demonstrated experience in managing production container ecosystems, including Docker, Kubernetes, Service Mesh (preferably Istio or Linkerd), CNI (specifically Calico or Cilium), CSI drivers.
Experience with Git Ops for infrastructure management and Kubernetes Cluster APIs for cluster management is a plus. Proficiency in implementing and managing Istio ingress and egress gateways for controlling traffic and security features such as Authentication, Authorization, and service-to-service communication encryption with m TLS. Hands-on experience with Istio's policy enforcement and telemetry features. Familiarity with Istio's resiliency features such as timeouts, retries, circuit breakers, and fault injection. Proven track record in defining and executing technology strategies, and driving their adoption across a large enterprise.
Experience in architecting, designing, developing, and implementing cloud solutions on at least one of the major public cloud platforms (AWS, GCP, or Azure). Extensive experience in automating system tasks and managing infrastructure using a scripting language (preferably Golang or Python). Familiarity with configuration management tools (such as Ansible), service registry and discovery tools (like Consul, Vault, or etcd), infrastructure orchestration tools (such as Ansible or Terraform), and automated imaging tools (like Packer) is required.
Experience in designing, building, and/or managing production systems in the cloud (preferably AWS), with a focus on infrastructure as code, continuous integration, automated deployment, testing, autoscaling, and self-healing. Proficiency in using and optimizing monitoring and observability systems (like Prometheus, Grafana), log aggregation systems (such as ELK, Splunk, Fluent Bit), and familiarity with emerging Open Telemetry standards. Experience in conducting full-stack load testing to identify and address hardware, network, system, or application bottlenecks.
Deep understanding of the Software Development Life Cycle, including Continuous Integration and Continuous Deployment (CI/CD) pipeline architecture (Jenkins, Git Lab, Drone). Experience deploying into Kubernetes environments using tools like Argo CD or Flux is a plus. Familiarity with network and application protocols (like TCP, HTTP) and databases, including at least one RDBMS and one columnar or No SQL store. Strong knowledge of security tools and best practices, including CIS Benchmarking, OS hardening, vulnerability scanning, and system auditing. Solid understanding of networking concepts such as DNS, TCP/IP, network policies, and load balancing.
Strong analytical skills, with the ability to troubleshoot and solve complex engineering problems independently. Able to make decisions within established guidelines. Self-starter with excellent time management skills, able to manage multiple tasks simultaneously with minimal supervision. Proven ability to lead with passion and execute vision with minimal guidance. Excellent communication skills, both verbal and written, with the ability to effectively interact with peers, management, and external contacts.
High degree of initiative and a sense of urgency, comfortable with ambiguity as needs change regularly Opensource Specific Extensive experience contributing to or interacting with open-source communities, with a deep understanding of how such projects operate, including contributing to them, and effective communication within these communities. Established reputation and influence within the open-source community, especially in the Kubernetes project. Comprehensive understanding of the latest industry/eco-system trends, with up-to-date knowledge of recent developments, new features, updates, and best practices.
Ability to act as a spokesperson on behalf of the organization, articulating the organization's requirements for enhancements of existing Kubernetes features or requests for new features. Experience in prioritizing and advocating for these changes or features in the open-source community, leading the open-source development effort for specific features, and driving collaboration across the open-source community with members from different organizations. Proven ability to collaborate effectively both internally and across the open-source community. Internally, the ability to champion the open-source initiative, build consensus and alliances with architecture, operations, and other engineering teams, and establish reference deployment architecture, governance, and policies for using Kubernetes, including deployment, admission control, security, compliance, resource usage, etc.
Externally, effective collaboration with the open-source community on both technical (like contributing code or documentation) and social (like participating in discussions or debates) levels. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U. S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100.00 to 154,800.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location.
In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. For more details: jobs-search. org/finance_austin-c448654/staff-systems-engineer-container-infrastructure-austin_i1970369795
secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere.
Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing
networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.
The Opportunity: Visa's Product Reliability Engineering (PRE) Observability team collaborates with various product development teams, and other teams within Operations & Infrastructure organization to engineer, build and operate the most innovative, reliable, scalable, secure and cost-effective Observability platform solutions to meet VISA
customers' growing needs. We are looking for talented, curious, and energetic Staff System Engineers who embrace solving complex challenges on a global scale.
You will be part of a team of System engineers who are focused on Visa's Logging Platform. As part of this self-driven team, you will have total ownership of the solutions we provide to our customers focusing on availability, performance, security, and reliability aspects which are critical to Logging platform success. You need to do this all at global scale, as well, so continual, iterative improvements in the process, technology, tools, and automation are essential. In this position, you will be a passionate and talented engineer who can work in a dynamic environment as a member of Agile Scrum teams.
Your strong technical leadership, problem-solving abilities, coding, testing and debugging skills are key for success. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Essential Functions The Skills You Bring : Energy and Experience : A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
Challenge the Status Quo : Comfort in pushing the boundaries, hacking beyond traditional solutions. Language Expertise : Expertise in one or more general development languages (e. g. Python/Num Py, Pandas, SQL, Java, Unix Shell Scripts, C, C++) Builder : Experience building and deploying logging platforms like Splunk, Log Scale with quality and scalability Learner : Constant drive to learn new technologies such as Log Scale, Kubernetes, Docker, etc. Partnership : Experience in collaborating with Product, Test, Dev-ops, and Agile/Scrum teams We do not expect that any single candidate would fulfill all of these characteristics.
For instance, we have awesome team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e. g. Masters, MBA, JD, MD) or 0 years of work experience with a Ph D, OR 8+ years of relevant work experience. Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e. g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a Ph D Extensive working knowledge of Splunk architecture and various components (indexer, forwarder, search head, deployment server), as Splunk system administrator.
Strong software development fundamentals and skills Setting up Splunk Forwarding for new application tiers introduced into the environment. Identifying bad searches/dashboards and partnering with the creators to improve performance. Troubleshooting Splunk performance issues / Opening support cases with Splunk Monitor the Splunk infrastructure for capacity planning and optimization. Splunk and Humio Admin Certification Troubleshoot log feeds, field extractions, search time, etc. Experience of working with MLTK and/or other data science tools/packages Experience with Container platforms: Docker, K8S and alternatives Experience with any Observability tools such as Grafana, Prometheus and also tenants of Observability (Monitoring, Logging and/or tracing) Experience with Git Ops/Terraform/Cloud Formations/GCP Deployment Manager Experience with any programming language: Java/Go Lang/Python Experience working with Linux environment and Unix scripting.
Experience with CI/CD: pipeline management with Git Hub, Ansible GCP/AWS Cloud certifications Strong interpersonal and leadership skills with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear & concise way, a team player with a strong work ethic.
Experience implementing solutions for low-latency, distributed services using open standard technologies is a plus. Experience with Big Data and analytics in general leveraging technologies like Hadoop, Spark, and Map Reduce is a plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting.
The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U. S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100.00 to 154,800.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
For more details: jobs-search. org/finance_austin-c448654/staff-systems-engineer-paas-splunk-administration-austin_i1970658719
decades. Are you an ambitious oral surgeon seeking the ideal partnership? This is your prime chance to step into a practice that symbolizes excellence and growth. Alternatively, for groups desiring to widen their horizons in the Austin area, this practice promises an excellent addition to your repertoire.
Step inside, and you’ll find a state-of-the-art facility featuring three fully-equipped operatories and a dedicated consult room. If you dream bigger, there’s potential to expand further with a build-out. The numbers speak for themselves — with over 615 active patients and an influx of 55 new patients each month, you’re stepping into a bustling environment. Here’s a salient feature that
sets this practice apart: It operates on a 100% FFS (fee for service) basis, guaranteeing consistent profitability. With the infrastructure to support both the owner doctor and a contract surgeon, it’s clear that this practice is more than just a business; it’s a legacy.
Don’t let this chance slip by. Dive into the vibrant Austin community and carry forward a legacy of unparalleled oral surgery. FOR AN OVERVIEW OF THIS AUSTIN OMS PRACTICE, READ BELOW: 3 operatories + a consult room Collections of $1.898 million EBITDA of $378,000 615 active patients FFS practice Austin, Texas, often heralded as the " Live Music Capital of the World, " is not just a city of tunes, but a symphony
of culture, education, and recreation. The city pulsates with a rich tapestry of arts and cultural attractions, from the world-renowned SXSW music, film, and tech festival to the serene beauty of the Umlauf Sculpture Garden.
Families find solace in Austin’s top-tier school systems, which consistently receive accolades for both academic and extracurricular excellence. Outdoor enthusiasts revel in the city’s myriad of recreational spots, with the shimmering waters of Lady Bird Lake providing a hub for kayaking, paddle-boarding, and scenic hikes along its shores. As dusk settles, the city’s gastronomic scene comes alive, offering a melange of flavors from sizzling Tex-Mex to avant-garde fusion cuisines.
Topping off its appeal, Austin consistently ranks high in livability ratings, making it not just a place to visit, but a cherished place to call home. For more details: jobs-search. org/information-technology_austin-c448654/premier-oral-surgery-practice-for-sale-in-austin-texas-austin_i1971249534
monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II technical support representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP T1's POTS DSL You'll also be responsible for reporting any network issues to management within the time line allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles
with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered to ensure that reps are comfortable and confident with any issue that arises.
- Diagnosing / repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling
account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel Vo IP phones a plus Experience in Metaswitch or CSX a plus Telecommunications experience is a plus Skills Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communications skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.