Location: Glen Rose, TX
and functionality of all equipment, processes and projects. Job Description Responsibilities Interface with engineering staff, operations & maintenance groups, and other Luminant personnel to ensure consistent, practical, and effective engineering solutions.
EIT (Engineer in Training) Program. Incumbents will rotate through the different areas of the plant to gain a working knowledge of those areas of the plant. Areas include, but are not limited to Safety, Operations, Maintenance, Instrumentation & Control, Reliability and Chemical / Environmental. Will be assigned various engineering projects. Comply with safety policy and procedures to ensure a safe working environment. Possess
the ability to work independently and in a fast paced environment. All other duties as assigned Requirements Must be a U. S. Citizen or Permanent Resident.
Students sponsored through Optical Practical Training (OPT) or Curricular Practical Training (CPT) are NOTeligible for this internship. Must be currently enrolled in a 4 year institution of higher education and pursuing a Bachelor of Science or Master's Degree in one of our desired engineering disciplines. Proficient in Microsoft Office programs (Excel, Word, Power Point), Access desired Proficient in Auto CAD or similar systems Excellent verbal & written communication skills; presentation skills desired Official transcripts
must be received from your school prior to start date Must be in good academic standing with your school Job Family General Services Company Luminant Generation Company LLC Locations Glen Rose, Texas Texas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.
If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, interaction, interactionual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us atassistance@to make a request. For more details: jobs-search. org/information-technology_glen-rose-c448198/engineering-summer-intern-comanche-peak-nuclear-power-plant-glen-rose_i1971597107
monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II technical support representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP T1's POTS DSL You'll also be responsible for reporting any network issues to management within the time line allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles
with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered to ensure that reps are comfortable and confident with any issue that arises.
- Diagnosing / repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling
account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel Vo IP phones a plus Experience in Metaswitch or CSX a plus Telecommunications experience is a plus Skills Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communications skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
