Location: Lewisville, TX
support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology, and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started! Position Summary Kenworth has a consistent need for Embedded Hardware Engineers responsible for the electrical and electronic component/subsystem design, and
electrical integration into heavy-duty vehicles. This requisition welcomes all levels of engineers with the potential to work with varying projects and responsibilities.
Job Responsibilities/Functions Design and release of electrical and electronic components and systems for heavy commercial trucks Integrate vehicle and drive line controls into vehicle electrical systems Complete engineering change notice documentation to manage old and new parts and use proprietary software to issue part bid requests Lead electronics engineering and project management processes to maintain schedule, budget, and functionality. Plan and track validation of components Support launch at truck assembly plants
as needed, and resolve field issues as identified Ensure industry-leading quality and reliability are met/maintained/exceeded on all components Work as part of a multi-disciplinary team with mechanical engineers, manufacturing engineers, and other professionals to ensure quality heavy-duty truck electrical designs Investigate and resolve warranty issues for power train electrical-related claims Travel up to 15% Qualifications & Skills B.
S. in Electrical Engineering or an equivalent degree required Ability to work in a fast-paced, lean, collaborative team environment Excellent communication and interpersonal skills. Good planning/tracking skills Competency with standard business software tools (word processing, spreadsheets, etc.
) Able to learn and use new processes and techniques and resourcefully solve complex technical issues Commitment to reliability, value, and quality in all aspects of work; the desire to join the World’s Best team Willingness to grow continuously, both personally and professionally, and a strong results orientation Desired Skills/Attributes M. S. in Computer Science or Electrical Engineering preferred and/or PE license 3-5 years of design & release of automotive or commercial vehicle electrical components, including software, wire harnesses, electronic controls, switches, driver input devices, and/or HMI Proficiency in using Engineering tools (Pro-Engineer, Mentor Graphics, Matlab/Simulink, Rhapsody) SAE J1939 CAN Protocol ISO17987 LIN Protocol Awareness of heavy-duty commercial truck regulations, especially affecting instrumentation, emissions, safety, On Board Diagnostics, and other areas impacting electrical/electronic design, architecture, and functionality Experience with supplier management through Al AG processes Knowledge of DFSS tools including FMEA, QFD, etc.
Specific experience or expertise in a utomotive-embedded electronic component D&R or embedded real-time systems design and implementation Why work for PACCAR/Kenworth?
Global Fortune 500 Company with a wide array of growth and development opportunities Work alongside experienced goal-oriented colleagues recognized as experts in their fields Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks As a U. S. PACCAR employee, you have a full range of benefit options including: 401k with up to a 5% company match A fully funded pension plan that provides monthly benefits after retirement Comprehensive PTO – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time Tuition reimbursement for continued education Medical, dental, and vision plans for you and your family Flexible spending accounts (FSA) and health savings account (HSA) Paid short-and long-term disability programs Life and accidental death and dismemberment insurance EAP services include wellness plans, estate planning, financial counseling and more Additional Job Board Information At PACCAR, we value talent and promote growth and development.
We carefully consider numerous compensation factors including your education, training, or experience. The salary range for Embedded Hardware Engineer is $78,100 - $122,300 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above. PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, interaction, gender, gender identity or expression, interactionual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status.
This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.
monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II technical support representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP T1's POTS DSL You'll also be responsible for reporting any network issues to management within the time line allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles
with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered to ensure that reps are comfortable and confident with any issue that arises.
- Diagnosing / repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling
account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel Vo IP phones a plus Experience in Metaswitch or CSX a plus Telecommunications experience is a plus Skills Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communications skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
