Location: Henderson, NV
Company: Allied Universal
may not include all the duties listed, nor do the examples cover all the duties that may be performed. ) Protect guests, employees and assets of the Carson Nugget by monitoring activities within the casino (particularly in the priority areas of the pit, vault and other money handling locations) and its external surrounding areas (parking lots, etc.
) to make note of and act appropriately on irregular activities or emergency situations. Patrol casino areas and external surrounding areas, either on foot or in a vehicle, to discover and prevent misconduct, unlawful activity and enforce casino policies; check casino facilities for physical security in order to ensure compliance with the security
program and to pre¬serve order and public safety. Notify the affected department head/supervisor of observed suspicious behaviors, policy/procedure violations, emergency situations and/or disturbances in order to lessen liability for the Nugget and to prevent the escalation of potentially risky situations.
Respond to service calls and complaints; monitor the in-house emergency telephone and alarm system; monitor and respond to emergency events as they happen in order to ensure a timely response and resolution. Act on instances of gaming protocol violation by approaching offending patron(s) and escorting them to the security office; call the appropriate authorities and keep patron(s) confined
until their arrival to pre¬serve order. Contact and cooperate with law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.
Keep a record of the activities observed and acted upon during the assigned shift, such as jackpot payoffs, fills, money drops, any employee activities associated with Nugget assets and emergency situations by completing incident reports and daily activity reports in order to lessen liability for the company. Assist in fact-finding, investigations and other activities, looking for evidence of specific actions or incidents, as requested by management or outside agencies such as law enforcement or the Gaming Control Board; create DVDs and written statements of observations.
ADDITIONAL RESPONSIBILITIES: Respond to situations and to requests for assistance by monitoring transmissions on the in-house security and slot radio frequencies. Transport guests to and from the City Center Hotel, as requested or required by circumstances. assistance as necessary, completing narrative reports and other documentation required by worker's compen¬sa¬tion and/or liability carriers in order to detail what happened and keep the Nugget compliant with applicable regulations. Report to work punctually and accomplish the daily responsibilities of the position with a mini¬mum of excused/ unexcused absences.
Perform other duties as assigned. Job Posted by Applicant Pro
to emergency situations including but not limited to medical situations that could include utilizing CPR and AED techniques, Fire and evacuation or situations requiring an Officer to engage in physical contact with a person for the purpose of detention and arrest.
During any emergency situation, it is important that all Officers are able to think clearly and reassure guests by their example. Our guests and employees depend on Security to be prepared and respond quickly to a multitude of emergencies. Security Officers will often be tasked with making split second decisions to ensure the safety and security of our guest and employees. All duties are to be performed in accordance with departmental
and property policies, practices, and procedures. Specific Job Functions: Patrol any and all areas of T. I. property to greet guests and handle any issues which may arise Escort Guest and Employees as necessary Operate a two-way radio to communicate with the Control Room and other Security staff Resolve complaints and issues involving both guests and employees Monitor access to restricted areas Provide assistance to disabled / impaired individuals including those in wheelchairs Remove and carry drop boxes from the gaming tables Monitor access to guest rooms by checking room keys at the elevator lobby Operate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain
security on and off the property Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies arise Use a computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaints Work in a high pace high stress areas and situations Make split second decisions Assist in fire situations Assist in evacuations Engage persons who are in violation of Hotel policy and procedure or in violations of federal, state, county, city or local laws and ordinances up to and including detentions and arrests Able to remain calm, polite, professional and yet stay firm with your actions when engaging such persons Perform all duties deemed for the success of the department Responsibilities/Qualifications Qualifications : At least one year customer service experience required Previous Security and/or Military experience preferred Must be able to complete the following training during your probation period or when the first class is available: Covers all aspects of the job Training packet with management CPR - Cardiopulmonary Resuscitation AED - Automated External Defibrillation First Aid Oxygen Administration MDTS - handcuffing/control and restraint training No Guard Card needed This training needs to be maintained throughout your employment To be eligible for or remain in a full-time position within the Security Department you must be able to complete and stay proficient in the following: Security i Trak Photos Scanner Report paperwork Digital video system including video review, video exporting and printing photos from video Report Writing: Security Command and Control Room: High stress and fast paced situations Security i Trak Digital video system to include learning all cameras and placement, watching multiple monitors, all camera numbers, camera control, video review, exporting video and printing photos from video Dispatching multiple Security members and multiple calls Multiple telephone lines including emergency services lines Multiple alarm panels including the Life Safety System Associated topics: casino, metal detection, monitor, patrol, patrol officer, safety officer, safety report, secure, tsa, unarmed
