Director of Concessions - Intuit Dome

Detailed Information

LISTED SITE
  • Location: Inglewood, CA

  • Company: Compass Group

experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary The Director of Concessions will lead the team who creates unforgettable experiences at Intuit Dome

- Home of the LA Clippers. As Director of Concessions, you will be responsible for managing the concessions department to achieve the best possible guest experience, partner satisfaction and financial results.

The ideal candidate will be an experienced operations leader who is focused on people and quality standards. Detailed Responsibilities Overseeing all aspects of concessions operations Ensuring the recruitment and training of team members in our standards and procedures Working with the location leadership team to continually drive improvements in guest satisfaction and financial results Driving engagement within the concessions department Overseeing all aspects of season planning

and event preparation in the concessions department to ensure maximum event readiness Ensuring point of sale updates and regular maintenance checks are completed Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure Working in partnership with other departments to ensure accurate completion of the requisition process Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations Ensuring compliance with all Payment Card Information rules Implementing concessions Production Sheet to ensure accurate production and minimal wastage Conducting progressive coaching with team members Completion of monthly financial reporting and action planning Ensuring regular maintenance, cleaning and inspection of all concessions areas and equipment Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed Completion and processing of alcohol incident logs to identify recurring issues or trends Overseeing recruitment activities for team members and non-profit groups Holding pre-shift meetings to set the tone for events Support team member orientation training Lead NPO Group management and communication Oversee service standards during events to ensure a high level of the guest experience Ensuring accurate end of month inventory completion Partnering with purchasing team to manage product transfers and requisition sheets to accurately track products during events Managing and resolving guest complaints Managing team member incidents/accidents and following all required reporting procedures Managing the onboarding of new management employees in line with our #bestdayever process Verifying payroll, entering gratuities Subcontractor communications - ensure they have all correct paperwork in, scheduled properly, staffing has done appropriate trainings, etc.

Responsible for the accurate and timely completion of month-end inventory for the concessions department Completing building walkthroughs during events Working with location partners to manage the implementation standards agreed through sponsorship deals Supporting other locations/properties, as needed Skills and Experience 5+ years of experience in a food and beverage operational position Bachelor’s degree in hospitality management is preferred High level of computer literacy Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Able to work evenings and weekends, as dictated by event schedule Curious about Life at Levy?

Check it out: Levy Culture Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, interaction, age, disability, veteran status, interactionual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

We encourage applicants with a criminal history (and driving history) to apply. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace.

Req ID: 1254709 Levy Sector [[Cust_clnt Ac Name]] BRITTANY R. VETVICK [[req_classification]]

Management & Executive in Inglewood, CA

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Director of Premium F&B - Intuit Dome
1
Director of Premium F&B - Intuit Dome
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Dec 28, 2023

experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary As the Director of Premium, you will be responsible for managing the Premium department (Suites, Clubs

and Restaurants) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background.

Detailed Responsibilities Overseeing all aspects of premium operations Ensuring the recruitment and training of team members in our standards and procedures Working with the location leadership team to continual drive improvements in guest satisfaction and financial results Driving engagement within the premium department Overseeing all aspects of season planning and event preparation to ensure maximum event readiness

Building relationships with regular guests and suite holders Partnering with the culinary team to oversee the development of menus for all premium spaces Setting up and ensuring the consistent use of the Suites Management System for the premium department Ensure the availability of printed collateral to support promotions and premium offer communication Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure Ensuring all aspects of premium operations are in line with Levy’s Core Signature standards Overseeing annual suite holder tastings in partnership with the culinary team Attending BEO meetings to plan for upcoming events Working in partnership with other departments to ensure accurate completion of the requisition process Working with the culinary and purchasing team to review consumption rates and update par levels as necessary Ensuring compliance with all Payment Card Information rules Conducting progressive coaching with team members Completion of monthly financial reporting and action planning Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed Completion and processing of alcohol incident logs to identify recurring issues or trends Managing team member breaks Overseeing recruitment activities for team members Holding pre-shift meetings to set the tone for events Support location ‘Keys to the Future’ activities to develop future leaders Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests Overseeing service standards during events to ensure a high standard of guest experience Ensuring accurate end of month inventory completion Managing and resolving guest complaints Managing team member incidents/accidents and following all required reporting procedures Managing the onboarding of new management employees in line with our #bestdayever process Monthly safety training conducted for team members Managing team member scheduling in line with demand forecasts Other responsibilities and duties as assigned Supporting other locations/properties as needed Skills and Experience 5+ experience in a food and beverage operational position High level of computer literacy Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Curious about Life at Levy?

Check it out: Levy Culture Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, interaction, age, disability, veteran status, interactionual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

We encourage applicants with a criminal history (and driving history) to apply. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace.

Req ID: 1255339 Levy Sector [[Cust_clnt Ac Name]] Ariana Naomi Dimang [[req_classification]]

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and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http: //olivia. paradox. ai/mo Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?

We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago

40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http: ///who-we-are/ Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Provides the first

level of supervision of food, beverage, and meal services while also overseeing production.

Essential Duties and Responsibilities: Ensures high quality, good-tasting and well-presented food and beverages are served within established time frames. Reviews menu and other production needs to oversee and manage daily functions. Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly. Visits guest service areas to backss satisfaction levels. Communicates to staff regularly, both formally and informally. Enforces safety standards with employees. Ensures sanitation standards are enforced daily and signs-off on cleaning procedures.

Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, interaction, age, disability, veteran status, interactionual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: [[1258876]] Levy Sector Kia Forum Lisette C Lopez [[req_classification]]

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with client expectations. Attend and actively participate in required project meetings, including but not limited to: client meetings, site visits, meetings for purposes of permitting, etc. Attend and actively participate in required Company meetings, including but not limited to: staff meetings, planning meetings, trainings.

Assistant Project Manager is also strongly encouraged to actively participate in optional Company events, including, but not limited to, team-building events, service events, Company dinners, etc. Assist PM in properly coordinating and managing assigned teams to ensure on-time completion of all assigned projects. Coordinate and effectively communicate with company

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Make the best use of time during the course of the work-day. Provide proper notification and advance notice of absences. Consistently report to work and appointments on time. Always follow all safety procedures in the office or in the course of business outside the office. Maintain work area in a neat and orderly manner. Maintain all work-related documentation neatly, legibly, and accurately. Other duties/responsibilities that may be assigned by the PM, DE, or other Company Senior Management from time to time. Qualifications: THIS POSITION REQUIRES A BACHELOR'S DEGREE (OR FOREIGN EQUIVALENT) IN ARCHITECTURAL ENGINEERING, CIVIL ENGINEERING, STRUCTURAL ENGINEERING OR RELATED FIELD, OR IN A CLOSELY RELATED FIELD, PLUS 3 YEARS OF WORK EXPERIENCE AS A PROJECT ENGINEER FOR STRUCTURAL ENGINEERING OR IN A CLOSELY RELATED OCCUPATION.

Special Requirements: EXPERTISE/KNOWLEDGE OF: Auto CAD 2013 (or newer) 2D experience. Working knowledge of Enercalc and RISA. Understanding of the 2013 and 2016 California Building Codes (CBC). Knowledge of the current ACI code for the design of slender wall (tilt up) design. MUST POSSESS EXPERTISE/ KNOWLEDGE SUFFICIENT TO ADEQUATELY PERFORM THE DUTIES OF THE JOB BEING OFFERED.

EXPERTISE/ KNOWLEDGE MAY BE GAINED THROUGH EMPLOYMENT EXPERIENCE OR EDUCATION. SUCH EXPERTISE/ KNOWLEDGE CANNOT BE " QUANTIFIED" BY " TIME. " TELECOMMUTING PERMITTED 5-10% TRAVEL WITHIN CALIFORNIA. Salary Offered : $91,229 – $95,000 per year 4 S. T. E. L. Engineering, Inc. is an equal opportunity employer.

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and maximize the benefits of the SAP platform. Responsibilities: Develop Change Management Strategy: Collaborate with project stakeholders to understand the scope, objectives, and impacts of the SAP implementation. Formulate a comprehensive change management strategy aligned with the overall project goals and organizational objectives.

Stakeholder Engagement: Identify and engage key stakeholders across different business units and levels to create a network of change champions. Foster open communication channels to address concerns, gather feedback, and ensure a shared understanding of the project's purpose and benefits. Change Impact backssment: Conduct thorough backssments to identify

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Communication Planning: Develop and execute a communication plan that includes regular updates, training schedules, and key milestones to keep employees informed and engaged. Tailor communication messages to various audiences, ensuring relevance and clarity. Training and Development: Collaborate with the training team to design and implement a robust training program that addresses the skill gaps and knowledge requirements associated with the SAP platform.

Provide ongoing support and resources for continuous learning.

Resistance Management: Anticipate and address resistance to change by identifying potential challenges and developing mitigation strategies. Work closely with departmental leaders to address individual and team concerns and promote a positive attitude toward the SAP implementation. Performance Metrics and Evaluation: Establish key performance indicators (KPIs) to measure the effectiveness of change management initiatives. Regularly evaluate progress against KPIs and make adjustments to the change management plan as needed. Paula Monson949 ### #### Required Preferred Job Industries Customer Service Associated topics: assistant general manager, assistant gm, captain, district manager, editor in chief, executive producer, general manager, lieutenant, manager in training, shift supervisor

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