Location: Wilmington, DE
Company: Jpmorgan Chase Bank, N.A.
part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers
value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Quickly become a subject matter expert and passionate leader who will push for innovation with all cross-functional partners Target KPIs and performance metrics, customer insights, research briefs, strategic analysis - these should excite you to become a data and customer oriented product manager Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management with
a with a customer-first mindset Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience that included taking on any gaps, issues, and / or opportunities, large or small Experience delivering clear and robust presentations and telling clear and cohesive stories in executive forums Experience with customer experience (CX).
Someone that is an enthusiast who loves to roll up their sleeves and get their hands deep into every element of the experience Experience demonstrating the ability to partner closely and clearly across a spectrum of Product, Design, Technology, and Data Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization with the ability to pivot quickly and deliver in a fast-paced, dynamic environment A passion for transforming ambiguity into products and services that delight customers Experience in the card acquisition space, including preapproval experiences and implications of both the front and backend capabilities Experience working with technology that has conditioned you to be comfortable with data driven decisions, and given you a meticulous eye for design Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
to create engaging and sophisticated natural language experiences to enable convenient, friction-less, consumer financial services experiences which is currently in the mobile app (Digital Assistant), search functions on and across platforms and channels. Job Summary As an Executive Director in our Conversational AI team, you will play a pivotal role in delivering exceptional Customer Conversations experiences.
You will spearhead a team comprising product managers, designers, software developers, and testers, with the aim of creating a unified customer experience that caters to a wide range of consumer product sets. Your expertise in Natural Language Platforms and Conversational AI will
be instrumental in optimizing customer conversations. Job Responsibilities Lead the Conversational Experience discipline within the Conversational AI team in CCB Digital.
Partner with design, technology and analytics organization in delivering the conversational journeys and best in class Customer experience. Drive the execution of assigned prioritized initiatives in the roadmap, primarily focused on Platform capabilities Partner with product owners to perform sprint planning and prioritization of the supporting scrum teams in order to align with roadmap priority and targeted planning Own accountability for requirements delivery from start-to-finish, including in-production performance.
Step in as-needed for issue triage and remediation to ensure consistent production quality.
Manage time and work-load effectively in order to support a healthy backlog of requirements. Attend and contribute to all scrum/agile ceremonies Demonstrate ownership of requirements through knowledge expertise, removal of barriers and synchronization with broader product team. Maintain strong control practices by perform monthly control validation of feature accuracy. Required qualifications, capabilities, and skills 12+ years of Product management or relevant experience as well as record of individual technical achievement Proven skills in defining product roadmaps and strategy Expertise in championing the product strategy and roadmap with senior executives in Stakeholder LOBs Demonstrated experience in Conversational (Chats and Calls) AI, and the use of customer data to build Natural Language (NLP) modeling pipelines for intent classification, training & deploying chatbots.
Directing matrixed teams of engineers and other data scientists to deliver efficient algorithms to meet client requirements Demonstrates thought-leader abilities and/or a proven record of success learning and performing in functional and technical capacities Experience with agile product development and software delivery lifecycle Proven track record of delivery and new product feature creation Demonstrated ability to manage tight delivery timelines and calmness under pressure BA or BS in applicable field of study Preferred qualifications, capabilities, and skills Technical acumen as a product owner is desired.
Commitment and self-motivation suitable to a start-up team Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Wilmington, DE $156,750.00 - $260,000.00 / year; n Columbus, OH $147,250.00 - $245,000.00 / year; n Plano, TX $156,750.00 - $260,000.00 / year
Medical, Dental, Accident, Cancer, Life, & Vision Plans Paid Vacation / Paid Holidays / Personal Days 401K Plan with Employer Match Employee Purchase Discounts Career Development We can guide your career path towards a management position within this phenomenal organization.
You will be eligible for an excellent bonus program with uncapped earning potential your first year. Our Top Automotive Sales Professionals can make up to a 6-figure income, and beyond. Interested in being a Sales or Finance Manager in the business? We prefer to promote from within - let us help you find your best fit and get on the path to your highest level! The Hertrich Family of Dealerships is on the lookout for
awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 12 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond!
For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with just good enough. We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions
we have available. What You Can Expect as an Automotive Sales Professional / Auto Sales Management Trainee : Spend time with guests to determine their needs Develop a creative and successful strategy for every sale Test drive vehicles, demonstrate models, features, and benefits Ensure that every Customer is completely satisfied with their purchase experience Maximize profitability in each and every deal Complete accurate paperwork and computer entries for all clients Follow up with new and existing customers and clients Perform other duties as assigned by the General Manager Automotive Sales Professional / Auto Sales Management Trainee Qualifications: Must be a success-driven, customer service oriented team player Must have the desire to learn and provide superior customer service - before, during, and after the sale Should have previous sales experience, automotive experience, or commensurate work experience Must be able to work a flexible schedule, including evenings and Saturdays Computer experience HS Diploma / GED required Must have a current, valid driver's license Offers of employment are conditional.
Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment.
We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status. Associated topics: administrative, branch manager, director of sales, leader, manager of sales, principal, sales leader, sales management, sales manager, supervisor
diligence and integrity? Then consider this rare opportunity to lead a group of our dealership teams as a Regional Performance Director. Hertrich is a family owned and operated organization with a strong financial foundation. We have been recognized by Ward's Automotive as one of the Top 100 dealer groups in the nation!
Our Company is over 1,000 members strong with the 30 locations and 19 brands in Delaware, New Jersey, and the Eastern Shore of Maryland. AND STILL GROWING! We will provide a collaborative work environment, financial stability, and the opportunity for career growth We are looking to fill an immediate opening for a Regional Performance Director to oversee multiple dealerships
within a geographic region. You will need to have a hand's on and interactive management style. The ideal fit for our culture is a passionate, people-centric leader who can drive results in a fast-paced, rapidly growing company.
REGIONAL PERFORMANCE DIRECTOR position summary: You will be responsible for success in your region by working closely with your store General Managers to drive profitability and performance, create a standard of excellence in CSI and maintain Sales Effectiveness. In addition, the Regional Performance Director will maintain contact with all levels of Executive Management Team and Executive Vice Presidents. This individual should also be able to recognize additional
opportunities to enhance and grow the business. Responsibilities as a Hertrich Regional Performance Director will: Follow and hold stores accountable to the Seven Core Processes: Employment Journey, Customer Life Cycle, Automobile Sales Process, Service and Parts Sales Process, Inventory Management, Daily Rhythm Meetings and Month end reviews Continue to foster positive relationships with our OEM partners providing high-level summary to the Executive Vice President and the rest of the Executive Team.
Facilitate communications and cooperation building foundational, positive relationships with Functional Team Members, Cross platform Operational alliance and leadership guided by a commitment to the Hertrich Mission and Principles Train to competency on dealership policies and procedures making corrections based on root cause analysis Drive stores to exceed company standards and achieve track record of excellence in CSI, Sales Effectiveness, Profit, and Inventory Management Accountability for excellence, exceeding Regional Dealership Performance standards through managing individual location General Managers Actively recruit, hire, train and develop dealership management staff.
Hertrich Regional Performance Director Qualifications: Five years of experience in a senior management role successfully running multiple dealership operations Proven leader with history of driving exceptional dealership outcomes: Profit, CSI, Inventory Turn and People development.
Extremely organized with the ability to maintain focus, multitask, and work in a fast-paced environment Attract, develop, and advance the most impactful managers individuals, leading by example through mindset and behavior Excellent written and verbal communication skills Possess basic computer skills including Microsoft Windows, Microsoft Office, email, internet, and dealership software Benefits: Great healthcare benefits including medical, dental, vision, disability, accident and life insurance options Paid vacation, personal days and holidays 401(k) with company match Employee Purchase Discounts Career Advancement Offers of employment are conditional.
Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace.
