Location: Jeddo, MI
Company: Syncreon America
Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees. Whats in this for you? Instant Pay work today get paid tomorrow 401k with match Free meals when working, discounts on days off Sign on Bouns Referral Bonus Period achievement Bonus Attendance Bonus Vacation Pay HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed
on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!
YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible
schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow details available at the restaurant during your interview Preferred qualifications: Legally authorized to work in the United States 18 years or older Associated topics: captain, editor in chief, executive team leader, fire captain, general manager, petty officer, planning operations, shift lead, shift supervisor, supervisor
position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations. ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following) Coordinates and directs team members, assigns and reviews work, approves overtime and completes performance reviews.
Ensures adequate staffing levels are maintained to provide effective services. Provides staff direction and motivates team members to resolve daily issues. Intervenes or works with customers to resolve customer service. Ensures the protection of gaming assets. Monitors the financial asset performance of the casino floor
to ensure gaming integrity is not compromised. Ensures regulatory compliance with Minimum Internal Control Standards (M. I. C. S. ) requirements, Title 31, NIGC rules and Tribal Gaming Commissions standards and any applicable rules and regulations.
Directs and ensure team members comply with internal control procedures and Company policies and procedures. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following) Supervisees and directs other departments within Casino complex in the absence of departmental supervision. Assists with developing procedures to improve table games. All other job-related duties as assigned. CONTACTS: Immediate peers, peers in other departments,
immediate supervisor/manager, managers in other departments, executives, customers, outside vendors/service providers, Internal Revenue Service (IRS), NIGC, auditors and auditors.
PHYSICAL REQUIREMENTS: Position sedentary with primarily sitting and lifting of maximum of 10 pounds. Physical factors include frequent standing, walking, sitting, use of hearing, near/midrange/far vision, depth perception, color/field of vision and typing. Working conditions include frequent exposure to noise and vibration. Potential hazards include frequent computer use and occasional exposure to moving mechanical parts and equipment use. REQUIREMENTS: Education: High School diploma or equivalent required.
Associates Degree in Business or Business Administration or Business-related field preferred. Experience: Minimum of 5 years of a supervisory experience in casino operations. Certification/License: Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing. Knowledge, Skills and Abilities: Must have working knowledge and be able to use word processing and spreadsheet and data base software. Knowledge of or ability to acquire a thorough understanding of table games.
Must be able to write grammatically correct business correspondence and emails. Must have knowledge of Human Resource Management principles. Must have leadership skills, analytical thinking and decision-making skills. Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and email. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must be able to work under pressure and handle difficult situations. Must maintain confidentiality. Native American preferred.
