Location: Huntersville, NC
Company: K.A. Recruiting
Torrence Chapel Rd Ste 100 Cornelius NC 28031 JOB SUMMARY Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions.
Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed Duties and Responsibilities Promotes a “Highly Satisfied” customer experience utilizing appropriate tools and resources Drives customer
loyalty through all programs and initiatives Addresses customer concerns and issues promptly Updates Associates on current customer experience feedback, goals, and company initiatives Utilizes TJX approved Training resources, protocols, and guides to provide training and mentoring to all Associates on Policies and Procedures Provides ongoing recognition and constructive feedback on cashier performance Maintains and monitors cash controls including change fund Adheres to all labor laws and meal and break period policies Assigns registers and coordinates breaks, strategically planning to ensure optimized coverage at frontline and sales floor Audits and approves all applicable paperwork Maintains
cleanliness, recovery, and organizational standards throughout the frontline Monitors all frontline equipment, communicating issues to management Executes and adheres to all Company directives Maintains and upholds merchandising standards within the queue-line Adheres to all operational, merchandise, and loss prevention policies and procedures (IE: merchandise ticketing, EAS tagging (if applicable), and coding standards) Ensures proper and timely handling of damages and Mark out of Stock Promotes a risk-free environment by reporting to Store Management any type of safety hazard in the store Other duties as assigned Specify the number of associates receiving day-to-day guidance/direction: Position does not have any direct or indirect reports Minimum formal education, if any, required to perform this job High School graduate or equivalent degree preferred Minimum job skills required to perform this job Available to work flexible schedule including evenings and weekends Ability to work as a team member Excellent interpersonal skills Exceptional customer service skills Ability to lift heavy merchandise with/without reasonable accommodations Ability to train and provide direction to others Ability to run a register/handle money Must be able to handle confidential information with discretion Minimum experience required to perform this job: Experience as a coordinator or previous retail/supervisory experience preferred List specific jobs which could prepare an individual for this job: Merchandise Associate Merchandise Coordinator Backroom Coordinator Organization Chart Reports To: Store Manager Assistant Store Manager Other Job Title: s Reporting to This Position’s Supervisor: Merchandise Associates Merchandise Coordinator Backroom Coordinator Store Cleaning Associate We embrace the unknown at Homesense - and support each other along the way.
Every day is a new adventure, a fresh chance to reinvent retail. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, Marshalls, Home Goods, and Sierra. Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status.
We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Home Goods Store 2003 20615 Torrence Chapel Rd Ste 100 Cornelius NC 28031
directives necessary to operate a fluid, profit generating business activity with a fluctuating customer base. Coordinates functions with community, and military representatives. Evaluates the success of programs in terms of profitability, customer satisfaction, and mission accomplishment.
Requirements Conditions of Employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background
investigation Scheduled hours will vary, MUST be available to work nights, weekends, holidays and other assigned shifts. Work requires lifting and carrying items weighing up to 35 pounds.
Qualifications Minimum Qualifications: Work experience managing or directing the activities of the type of business (bingo) to be managed. Highly Preferred Qualifications: A minimum of 2 years of supervisory experience. Possess direct experience in Bingo Operations. Possess experience in supervising more than 7 employees. Possess excellent customer service skills. Possess experience in effectively resolving customer complaints. Possess knowledge of internal control processes for Bingo. Possess knowledge
in planning and preparing monthly games, including paper and digital tablets.
In order to be considered for the highly preferred criteria, your resume must show that you meet BOTH the minimum qualifications and ALL of the highly preferred criteria. Applicants meeting ALL criteria will be considered the best qualified and will be referred to the selecting official first. Remaining applicants will be referred for consideration if the certificate (referral list) is returned with no selection. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. If you are claiming any of the below eligibilities, your supporting documentation must be received at the time of application.
Applicants can claim the following eligibilities: NAF Priority Consideration - Business Based Action NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF) NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE) NAF Priority Consideration - Outside Applicant Veteran (OAV) NAF Priority Consideration - Parent of a Veteran (OAV) NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV) Required Documents The following documents must be submitted with your application: Resume The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference: Cover Letter DD-214/ Statement of Service DA Form 3434 Sponsor's PCS Orders to Fort Liberty Marriage Certificate (required if your name does not appear on the PCS Orders) Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action PDN-9af402ad-6fba-44da-a4b9-47314108a813
