Location: Rensselaer, NY
Company: Compass Group
with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.
Why work for them? 1 word. CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked " Top 25 happiest places to work" Apply today and see what they're all about. Responsibilities: Develop customer success
metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals _Present to families different benefits programs, enroll new clients, and open new accounts.
_Oversee and prioritize each customer in your portfolio Qualifications: Must have a passion for helping others _ MUST BE A US OR CANADIAN CITIZEN Proven ability to work as a productive team member _Excellent communication and interpersonal skills _Self-motivated team
player, proficient in multi-tasking Proficient with computers and Zoom preferred but not required _Ability to form and grow solid relationships with your client accounts Managers are actively reviewing all incoming applications.
Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. Associated topics: call center manager, customer care manager, expertise, lead, monitor, operations, operations manager, review, senior, team manager
