Shift Supervisor

Detailed Information

LISTED SITE
  • Location: Hadley, MA

  • Company: Johnny’S Roadside Diner

will provide guidance and training to build the skills necessary to grow in the restaurant industry. Insert Restaurant Name, a part of the Bean Restaurant Group family of restaurants, has been recognized as one of the premier dining spots in Western Massachusetts.

We look forward to hearing from you! We provide competitive wages of $X - $X/hour and fantastic benefits , including health insurance for qualified applicants. If this sounds like the right opportunity, apply today. ABOUT BEAN RESTAURANT GROUP In business since 1965, we are a full-service restaurant management group. Our restaurants are located throughout western Massachusetts and Connecticut. Our values of integrity and genuine

hospitality guide us, and we take great pride in what we do to ensure that customers walk out of each of our restaurants satisfied. We treat our patrons and staff with genuine care, and aim to provide exceptional cuisine and unmatched customer service in our local communities.

We are a family-run company that boasts 12 restaurants and over 400 employees, yet we have never lost sight of what truly matters. We are hardworking individuals that support one another and we value our staff members for all they do to bring a sense of hospitality and service to all our patrons. A DAY IN THE LIFE OF A RESTAURANT SHIFT SUPERVISOR The Shift Supervisor is responsible for developing and managing the

daily operations of our restaurant, including the selection, development and performance management of FOH employees.

They also ensure service runs smoothly and that guests are satisfied with their dining experience. Primary Duties: The following are examples only and are not intended to be all inclusive or restrictive; other duties may be assigned as necessary. Overseeing and managing all FOH areas of the restaurant. Run shift and focus on leading your team toward excellence while cultivating a positive working environment. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Ensuring that task disseminated to you are completed accurately, on time and in accordance with company policies and procedures.

Motivate and educate your FOH staff to embody true hospitality, and to administer legendary service to each guest. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Develop employees by providing ongoing feedback, establishing performance expectations, etc. Maintain an accurate and up-to-date plan of restaurant staffing needs. Help prepare schedules and ensure that the restaurant is staffed for all shifts. Ensure a safe working and guest environment to reduce the risk of injury and accidents Review financial statements with general manager and ensure restaurant hits operational goals Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.

Aid the General Manager with invoices, reporting and personnel/payroll related administrative duties. QUALIFICATIONS A team player with a hospitality first mentality and a keen willingness to learn Positive attitude and excellent communication skills Basic math and familiar with point-of-sale computers and software Ability to stand, walk and lift heavy items for extended periods of time Two years bar experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment Proficient in the following dimensions of restaurant functions: Scheduling, company policies and procedures, personnel management, basic recordkeeping, and preparation of reports.

Do you work well as part of a team and thrive in a fast-paced environment? Is your attention to detail exceptional? Can you think quickly on your feet and handle problems as they come?

If yes, you might just be perfect for this position! WORK SCHEDULE This position includes day and evening shifts as well as weekend shifts. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: INSERT ZIP CODE

Manufacturing / Operations in Holyoke, MA

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guests meet the age and weight restrictions of attraction. Ensure that guests are using equipment properly and safely. Perform retrievals and evacuations when necessary. Provide basic first aid care when necessary. Ensure that all guests have a fun and memorable experience.

Perform other tasks as assigned by manager. Minimum Qualifications (Knowledge, Skills, Abilities): Skilled in providing outstanding customer service. Display good judgment skills in making decisions. Must follow company procedures for maintaining a safe workplace. Must pay attention to detail and have an extreme dedication to safety. Must have a friendly and fun disposition and connect with guests. Prior experience

working with children helpful. Core Competencies: Decision Making: Use sound judgment to make good decisions. Friendly Service: Treat people courteously and respond in a helpful manner.

Motivation: Maintain and display a high level of energy & enthusiasm. Physical Demands: Must be mentally attentive and focused at all times. Must be comfortable working outside in all weather conditions.

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and expected to maintain the highest standards for customer service, promote and maintain Zoar Outdoors' position as a leader in the outdoor industry, and promote a culture of safety. Past kayaking experience -whitewater, flat water, or saltwater- is preferred, but we would be happy to train the right candidate on all required skills.

Other duties and expectations: Guides must be at least 18 years of age prior to the first day of work Eligible for work in the United States without our sponsorship CPR/FA certification (we will be hosting a course during training) Have a good driving record, and be comfortable driving vans and trailer combinations Capable of bending and twisting at the

knees and waist; carrying gear overhead and over uneven ground. Able to self-rescue in fast-moving current Able to sit in a kayak for long periods of time Able to walk over uneven, rocky river banks Be comfortable swimming in moving current and river rapids Complete annual reviews, critically evaluating your areas of strength and opportunities for growth Comply with all company policies and procedures listed in the employee manual, program manual, and preseason paperwork Invite feedback as a vehicle to self-awareness and growth Be a positive contributor to our company's culture and team atmosphere Ability to keep a smile while working effectively in all weather conditions A flexible " can

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the highest standards for customer service, promote and maintain Zoar Outdoors' position as a leader in the outdoor industry, and promote a culture of safety. Other duties and expectations: Guides must be at least 18 years of age prior to the first day of work Eligible for work in the United States without our sponsorship CPR/FA certification (we will be hosting a course during training) Comply with all company policies and procedures listed in the employee manual, program manual, and preseason paperwork Invite feedback as a vehicle to self-awareness and growth Be a positive contributor to our company's culture and team atmosphere Ability to keep a smile while working effectively in all weather

conditions A flexible " can do" attitude Exercise sound judgment and professional behavior Be playful, professional, and charismatic with a diverse group of guests Punctuality and ready to work when you arrive Deliver outstanding customer service Seeing your work through to completion Embrace our Core Values Physical requirements include: Carrying equipment over your head, while walking on uneven and rocky river banks.

Periods of prolonged sitting in a raft on a hypalon raft and being able to bend and rotate torso while in seated position. Bending at the knees and waist to lift variable weight into your raft. Comfortable swimming in moving current and river rapids(we will train

you self raft rescue) Benefits This isn't just a job, it's part of a lifestyle that values culture, community, connection, and relationships.

We celebrate this community with monthly staff get togethers, staff trips, and outings. Advocating for our programming is part of the job, and as a staff member, you'll have the opportunity to raft, zip, and kayak for no cost. In addition, we offer flexible scheduling, competitive pay, training stipends, discounts, pro-deals, photos for friends and family, and great co-workers.

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a culture of safety. Duties & Expectations Guides must be at least 18 years of age prior to the first day of work. Eligible for work in the United States without our sponsorship. CPR/FA certification (we will be hosting a course during training). Capable of bending and twisting at the knees and waist, carry 20 lbs gear over uneven ground.

Complete annual reviews, critically evaluating your areas of strength and opportunities for growth. Comply with all company policies and procedures listed in the employee manual, program manual, and preseason paperwork. Invite feedback as a vehicle to self awareness and growth. Be a positive contributor to our company's culture and team atmosphere. Ability

to keep a smile while working effectively in all weather conditions. A flexible " can do" attitude. Exercise sound judgment and professional behavior.

Be playful, professional, and charismatic with a diverse group of guests. Punctuality and ready to work when you arrive. Deliver outstanding customer service. Seeing your work through to completion. Embrace our Core Values. Able to assist in lifting guests back onto the platform during rescues which involves reaching, twisting and lifting while in an extended position. Be comfortable at height and open spaces hanging above the ground. Able to wear a harness and 20 lbs of gear for extended periods of time up to 9 hours. Be able

to self retrieve on all ziplines. Able to use hands and wrists with repetitive motions.

Able to stand for long periods of time and walk on uneven ground in the woods. Operate a two way radio, talk clearly and be able to hear and understand transmissions in all weather conditions. Guides need to be able to drive a Polaris ranger and follow ranger rules of the road. Attending mandatory monthly skills meetings.

Manufacturing / Operations In Massachusetts

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Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating employee performance and setting development goals; coaching employees; rewarding and disciplining employees; setting and adjusting employee pay; addressing complaints and resolving problems. Ensures production requirements are met; works with subordinate supervisors

to address problems. Synchronizes labor to complete as much work as possible within timeframes. Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.

Maintains time and production records, records, and tracks employee attendance. Interprets company policies to workers and enforces safety regulations. Interprets specifications, blueprints, and job orders to workers, and assigns duties. Works with Operations team to implement improvement initiatives Establishes a culture of continuous improvement to assist in meeting Operational Excellence goals. Analyzes and resolves work problems

or assists employees in solving work problems. Requirements for Consideration Bachelor's degree or equivalent work experience; 10+ industry-related progressive manufacturing experience; or equivalent combination of training and experience.

Prior experience managing a unionized hourly workforce strongly preferred. Excellent verbal and written communication skills Ability to read schematics and blueprints and translate requirements to the team. Maintain a positive and professional manner and to develop and maintain strong working relationships internally and externally. Strong attention to detail and focus on quality and accuracy. Ability to maintain confidentiality and privacy of customer, company proprietary, and employee information.

Ability to make good decisions, including exhibiting sound and accurate judgment; supporting and explaining reasoning for decisions; including the appropriate people in decision-making process; making timely decisions; and identifying when issues should be referred to senior management. Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted Delegates work assignments effectively, including matching the responsibility to the person, giving authority to work independently, setting expectations, monitoring delegated activities, and providing recognition for results.

Ability to manage employees; includes staff in planning and decision-making; takes responsibility for employees' activities; provides regular performance feedback; improves processes. Ability to provide leadership; motivates employees; inspires respect and trust; effectively influences the actions of others. Experience implementing LEAN initiatives a plus PDN-9acfb3e6-db3f-4dcfb9fbe86f3

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organization, communication and writing skills. The amenities coordinator reviews upcoming arrivals, plans and organizes welcome amenities and personalized welcome notes and cards, designed to make our guests feel special and well taken care of. Wequassett Resort and Golf Club is an exquisite 27-acre resort on beautiful Pleasant Bay.

We are known for our award-winning service culture with an unparalleled commitment to go above and beyond for our guests. We offer four restaurants, two pools, two private beaches, four tennis courts, boating and sailing and championship golf.

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• Medical, dental, vision and prescription coverage • Company paid life insurance • Company paid short- and long-term disability • Matching (401k) retirement plan • Paid holidays and PTO days A Little Bit About Us: Amphenol Pcd, a subsidiary of Amphenol Corporation, is one of the world's leading suppliers of interconnect products for Military, Commercial Aerospace and Industrial applications.

Located north of Boston in Beverly, Massachusetts, we design and manufacture a wide range of products - System Attachments, Junction Modules, Relay Sockets, Terminal Blocks, Rectangular & Circular Connectors, and Cable Assemblies & Adapters. With facilities in North America and Asia, Amphenol Pcd

products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems.

Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U. S. person as defined in ITAR, 22 CFR 120.15 (U. S. Citizenship or Resident Alien Status) and defined by 8 U. S. C. 1101(a) (20). Amphenol Pcd is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual

orientation, gender identity, national origin, age, protected veteran status or disability status.

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