shop Specialist

assisting our government clients with complex health care reimbursement and provider compliance issues, operate 20 offices and have over 900 associates nationwide. At Myers and Stauffer, you will have a career that is rewarding while also supporting our state and federal government healthcare clients that focus on those in need.

We are committed to providing our employees with professional growth and development opportunities, a diverse, dynamic, challenging work environment, and a strong and visionary leadership team. What We Offer: Health, Dental, and Vision insurance along with other competitive employee benefits Vacation time, sick time, paid holidays, and two floating holidays

Paid Parental Leave and available support resources 401K with company matching for eligible employees Tuition reimbursement, referral bonuses, paid volunteer community service time, mentor program, and a variety of other employee programs and perks A combination of technical and leadership development training at each career milestone Up to six counseling sessions per year for eligible employees through our Employee Assistance Program Position Overview: The shop Specialist will work with the shop team in a dual role supporting our provider shop survey and help desk teams.

This individual will be responsible for helping to prepare survey materials, as well as collecting and tracking

data on behalf of state and federal clients. They will also be responsible for staffing a shop help desk that responds to drug reimbursement rate review requests, processes reports, and provides quality assurance of reimbursement rates.

Essential Functions: Prepare various documents which may include invoices, reports, memos, agendas, letters, and responses to correspondence, surveys, spreadsheets, expense reports and presentations Perform general office duties such as scanning/copying documents, bookmark scanned documents, preparing mailings, and support the entire spectrum of staff's business needs File and maintain records management systems of provider documents, records, and reports Assist project work and check for completeness on file reviews File and retrieve documents, records, and reports Maintain security of and confidentiality of all protected health information Proof written documents Answer incoming calls and document inquiries Troubleshooting provider inquiries Additional responsibilities and special projects as assigned Requirements: High School diploma or GED required; Bachelor's degree preferred 2 years' experience in office environment preferred 3 years' of retail or clinical shop experience preferred State shop Technician licensing required Certified shop Technician (CPh T) preferred Strong proficiency with Microsoft Office software tools, specifically Excel and Word Possess strong data entry and typing skills Strong customer service skills Possess strong analytical and problem solving skills Be well organized with a high degree of accuracy and attention to detail Possess ability to quality review own work Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Must be a team player who works well with a group Our Help Desk is open from 8am-8pm Monday through Friday, work hours will vary based on business needs The Team: Myers and Stauffer takes pride in the welcoming and collaborative culture we have throughout our offices.

For this position, the employee will report to one of our Managers or Senior Managers on the Cost Report/DSH engagement team. Work Style: Our general business hours are Monday through Friday 8am-8pm, but can vary based on business needs. For the shop Specialist position there will be a scheduled rotation assigned. Dependent on performance, our in-office associates are eligible for a hybrid work schedule after their initial 90-day training period.

As a company, we are always willing to discuss potential flexibility that an employee may need to better suit their work-life wellbeing. Typical Interview Process: Phone Screen with a Recruiter In person or remote interview with the hiring manager & team Hiring decision and job offer We understand that changing or learning a new industry can discourage strong candidates from applying. Myers and Stauffer is committed to investing in your career development and providing the necessary resources to help you succeed. Please do not hesitate to apply, as you may be the right fit for this position or another position we have open.

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