Resident Services Coordinator

Detailed Information

LISTED SITE
  • Location: Oakland, CA

  • Company: Ffah Family Of Nonprofits

comfortable, affordable housing.

" Our primary goal is to help our tenants' overcome barriers to success by providing access to necessary supportive services in the community, providing onsite services to meet the specific needs of the property's residents, and foster a healthy community environment.

Job Summary: Under the supervision of the Resident Services Program Manager, the Resident Services Coordinator will work with small groups of residents (senior, adult, and/or children) and individuals to provide classes, workshops, and resources to help promote growth, development and enrichment and for all residents. The Resident Services Coordinator will serve as a liaison

between the residents and the community. This is an on-site position, required to be physically on the property grounds. J ob Description: Must be working-proficient to fluent in English.

Proactively develop and facilitate robust social and wellness programs and services for residents. Provide case management services as needed and requested. Develop, coordinate, and facilitate varied activities. Develop and sustain partnerships with community-based supportive service providers. Maintain an up-to-date resources directory with all local service providers and making it available for resident use. Assists in planning and execution of annual special events including but not limited to the

Summer Camp, Back to School Supply Drive, Holiday events, etc. Maintain accurate, timely, and detailed documentation on all services provided.

Maintain mutually respectful and collaborative relationships with staff and residents. Maintains cleanliness and organized community room, work area, and computer lab. Adhere to all applicable Federal and State regulations for confidentiality, HIPAA, mandated reporting of suspected child or elder abuse. Competency Requirements: Ability to successfully work with families of diverse ethnic and cultural backgrounds. Ability to successfully work with children, teens, adults, and/or senior citizens. Must have strong organizational and planning skills.

Demonstrate skills in operating Microsoft Word, Outlook, Power Point, and Excel. Demonstrates an ability to manage and prioritize job duties and tasks with minimal, direct supervision. Physical Demands: Frequently required to walk and/or drive Frequently required to use one's fingers/hands/wrists to manipulate a keyboard or writing instrument. Occasionally required to sit, stand, and reach. Occasionally required to walk, run, kneel, and lift objects heavier than 50 pounds. Must be willing to travel to/from various sites. Responsible to set up and clean up facilities utilized for events with lifting, bending, and pushing.

Education: High School diploma / GED required Bachelor's degree or appropriate work experience preferred Additional Requirements: Valid driver's license and means of reliable transportation Working smartphone Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental Insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Phone Stipend Schedule: Day shift, no weekends Work Location: In person

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