IT Quality, Risk & Control Analyst

The Vendor Master Data Management (VMDM) & Vendor Database Management Analyst plays a critical role in all vendor set-up and maintenance activities across Ahold Delhaize USA. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor set-up and database management controls.

This role is responsible for supporting positive vendor relationships, resolving vendor issues, following control protocols, and implementing vendor data management strategies. Duties & Responsibilities: Act as a primary point of contact for vendors and internal ADUSA business teams regarding all vendor set-up and vendor maintenance activities

- encompassing direct & indirect suppliers and foreign & domestic geographies. Facilitate communication between internal teams and vendors to ensure smooth collaboration.

Regularly train ADUSA functional business areas and vendors on effective vendor set-up, maintenance, and database management processes and controls and provide ongoing performance feedback to all stakeholders. Assist in maintaining a comprehensive and reliable database of vendor information and support/test all necessary integrations with existing ADUSA systems housing vendor data. Monitor vendor compliance with established vendor set-up polices. Assist in conducting vendor audits and risk backssments to identify potential

areas for improvement. Gather and analyze vendor master data, prepare reports for management and relevant teams.

Track key performance indicators (KPIs) to evaluate the effectiveness of vendor set-up, maintenance, and master data control initiatives. Analyze data insights to identify areas of improvement and recommend appropriate action plans. Contribute to the continuous improvement of vendor set-up, maintenance, & master data processes and workflows. Identify opportunities to enhance efficiency, cost-effectiveness, and overall performance of vendor set-up, maintenance, and database controls. Work closely with various internal departments such as Category, Supply Chain, Legal, and Finance to align vendor data management strategies with broader organizational goals.

Participate in vendor-related meetings, providing valuable insights and updates. Qualifications: Bachelor's degree in business administration, Accounting, Supply Chain Management or related field or equivalent professional work experience 3-5 years previous experience in vendor master data management, internal controls, or a similar role is desirable. Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively. Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with vendors and internal business partners.

Excellent customer service skills to optimize ADUSA business reputation. Detail-oriented and well-organized, capable of managing multiple tasks and priorities simultaneously. Proficiency in using various software tools, including MS Office suite and vendor master data management platforms. Strong oral & written communication & presentation skills with keen ability to influence others toward a common goal. Ability to adapt to changing business needs and work well in a team-oriented environment.

Extensive problem-solving capabilities with an end-to-end process mindset Ability to work in a fast-paced environment and handle multiple priorities with aggressive deadlines. May require travel - typically 10-15% Preferred Qualifications: Accounting knowledge (Accounts Payable/Receivable, etc. ) Internal controls/process improvement background Experience in grocery retail/category management Familiarity with both DA and AUSA existing systems and processes Retail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to interaction, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, interactionual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do.

We have a culture of care that values and celebrates the qualities and perspectives that make us all unique. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at xyz X@. For more information, visit . Job Requisition: 345199_external_USA-NC-Salisbury

and Stop & Shop. Position Summary Manage the continuous improvement efforts for responsible process area with a focus on simplification, automation and eliminating redundancies. Influence the cultural change by applying green belt methodologies to current processes.

Work with internal stakeholders to identify, prioritize and lead/facilitate improvement efforts resulting in measurable operations efficiencies. Primary duties and responsibilities Manage, lead and facilitate multi-disciplined continuous improvement projects that support RBS Finance strategic direction Decisions influence the team's effectiveness toward the overall planning, scheduling, and deliverables of the function and

overall roadmap. Poor decisions have an impact on medium term business goals. Effective internal and external interactions, secured through strong influencing skills, are an important link in the communication chain of the business unit and contribute to the effective implementation of major projects and/or functional initiatives.

Engage in targeted activities with program teams at the request of sr leadership Coach/mentor improvement teams to develop solutions to problems of varying complexity which require a high degree of ingenuity and creativity Establish metrics to measure and sustain improvements in process flow Provide coaching, training and consultation in Six-Sigma and Lean principles

to colleagues pursuing certification Demonstrate success in leading diverse cross functional teams to higher performance Maintain positive working relationships with peers, leadership, and team members when interacting on difficult systematic problems Communicate improvement progress and issues through visual, verbal and written methods to stakeholders and business leaders Foster a collaborative culture that sustains the momentum around associate engagement and inclusion, affordability, innovation, value growth and continuous improvement Qualifications Bachelor's degree required 6-8 years of previous business consulting / industry or related experience Extensive functional and project experience, is a recognized expert in a functional area and possesses organizational and operational expertise Experience working in a global multi-vendor / shared services environment Business process outsourcing experience preferred Advanced Excel Skills Prior experience in relevant function, AP, AR, Accounting, etc.

Six Sigma Greenbelt Certification Finance, accounting, business management or related field (preferred) MBA or Master of Accounting (strongly preferred) #LI-SF1 #LI-HYBRID #INDRetail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to interaction, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, interactionual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do.

We have a culture of care that values and celebrates the qualities and perspectives that make us all unique. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at xyz X@. For more information, visit . Job Requisition: 334160_external_USA-NC-Salisbury_892023

This role is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations to determine compensability or liability, evaluations, negotiations and settlements/denials of Workers' Compensation claims.

This role has direct responsibility for managing the claim in its entirety while maintaining service and quality level targets. This role is responsible, specialized technical work investigating and processing claims for self-insured claims programs. This role is the primary claim interface to associates, attorneys, healthcare providers, vendor partners and

Brand partners Principle Duties and Responsibilities: Claims Management Manage assigned Workers Compensation caseload within established targets and financial authority.

Performance standards include thorough investigations, evaluations, negotiation and disposition of all claims, while ensuring that all claims are in compliance with statutory and legal obligations. Monitor and ensure timely execution of all statutory deadlines or legal filings as needed. Analyze fact of the loss to understand the nature of the claim to develop strategies that provide optimal outcome and mitigate the overall Total Cost of Risk to the Brand bottom lines. Identify fraud indicators and actively pursue subrogation

opportunities. Monitor and actively manage medical treatment with the goal of minimizing disability and fostering a successful re-entry to the workplace.

Solid understanding of state and federal laws associated with employee relations, including, but not limited to: FMLA, and ADA, Closely monitor and manage prescriptions. Work with PBM to authorize prescriptions related to the injury. Collaborate with the Safety department in identifying hazards that exist in the retail and distribution operations and ways to minimize these risks. Build and maintain effective relationships with internal (Brands, Distributions Centers, Transportation, Ecommerce, Human Resources, Legal, Insurance) and external (vendors, healthcare providers, outside attorneys) customers.

Financial Impact Administration Manage book of Workers' Compensation claims business up to $5 million with authority to settle/negotiate a single claim within their authority of up to $75,000 (Corporate Authority policy) Communicate ongoing causes of associate or customer injuries to Safety and Brands. Serve as the primary point of contact to address and resolve claim issues impacting associate, vendor, and the Brands. Research and resolve claim/legal issues. Provide timely communication related to the claim, resolving issues, and responding to questions via phone, email, and online applications.

Basic Qualfications Licensed adjuster (as appropriate by jurisdiction) Bachelor's degree or 4 years WC claims experience Thorough knowledge of rules, regulations, statutes and procedures pertaining to workers' compensation and general liability claims. Knowledge of medical terminology involved in complex claims Strong negotiation skills. #LI-SM1 #LI-hybrid #INDRetail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to interaction, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, interactionual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at xyz X@. For more information, visit . Job Requisition: 354844_external_USA-NC-Salisbury_1282023

Delhaize USA, which includes Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Position Summary: The Demand Super Users manages, develops, implements, and maintains the Forecasting & Replenishment software (Relex) and demand planning capabilities with direct impact on all inventory and working capital across the entire Ahold Delhaize USA network.

These roles will play a critical role as a thought partner and problem solver for over 200 system users within Demand in addition to leadership in Brand category and Retail Ops in all 5 Great Local Brands. The Super Users will act as a system expert with an intricate understanding of how the system operates and use that expertise

to consult with leaders on user experience, issue resolution, automation and efficiency recommendations and project support. These positions utilizes exception based analysis and forecasting accuracy in collaboration with leaders in the Brands, Supply Chain and IT to identify optimizations and solutions across the org and then test and implement these requests to drive sales growth, maximize inventory investment, and drive business process improvement.

The Demand Super Users will work in a dynamic environment with perpetual shifting in support as issues arise, projects progress and automations and system developments change. Analyst V provide strategic project support and help drive various

complex and large-scale projects and initiatives forward across Supply Chain, IT and the Brands through expertise of the new F&R System and corresponding data insights and solutions.

Drive increasedautomation across Demand, retail and DCs through system analysis and partnership with the users to reduce manual interactions. Communicate performance to the business and translate KPI insights and large data sets into actionable business solutions. Prioritize and develop business user enhancements in conjunction with software provider and serve as the first line of support internally at RBS to stakeholders in the Brands and Demand leadership. Essential job functions: System performance untouched (Need to define system KPIs and process) Setting approvals and sign off Education: Bachelor's Degree or equivalent relevant work experience Graduate certificates in Supply Chain/Systems/etc.

preferred for senior roles Experience; 7+ years Demand systems, supply chain analytics, end to end supply chain, order strategy, forecasting methods ADUSA Procurement provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. ADUSA Procurement is an equal opportunity employer. We comply with all applicable federal, state and local laws.

Qualified applicants are considered without regard to interaction, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, interactionual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it.

Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at xyz X@. Job Requisition: 354499_external_USA-NC-Salisbury_1282023