Analyst, Critical National Infrastructure

PPO discounts Position requires knowledge of the Fee Schedule and the operation of the computer terminal May consult reference materials in the auditing process Requires regular and consistent attendance Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)Additional duties as assigned PRODUCTION REQUIREMENTS: Based upon situation or state specific issues meet 98% accuracy, 10,000+ keystrokes per hour KNOWLEDGE & SKILLS: Knowledge of medical terminology, workers’ compensation billing guidelines and fee schedules Knowledge of CPT/ICD/HCPS coding Knowledge of UBO4/DWC-9/DWC-10 and CMS 1500 form types preferred Strong

interpersonal skills and commitment to customer service Able to work collaboratively and independently Able to identify problems and find creative, effective solutions Able to balance multiple prioritieinteractioncellent verbal and written communication skills Highly developed organizational abilities as well as time management skills Must be proficient in Microsoft applications EDUCATION & EXPERIENCE: High school diploma or equivalent1-2 years of data entry experience Experience with Medical Bill Review preferred PAY RANGE: Cor Vel uses a market based approach to pay and our salary ranges may vary depending on your location.

Pay rates are established taking into account the following

factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.

Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc. ) new hires may be slotted into a different level, either up or down, based on backssment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $14.20 - $21.81 per hour A list of our benefit offerings can be found on our Cor Vel website: Cor Vel Careers Opportunities in Risk Management ABOUT CORVEL: Cor Vel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.

Cor Vel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.

Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT! ). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/shop, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. Cor Vel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Hybrid For more details: jobs-search. org/technology_syracuse-c441325/bill-review-analyst-i-syracuse_i1971241010

the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Position Summary The UTOC (Unified Technology Operations Center) Engineer 2 position is the first point of contact resolving network break/ fix issues, managing tickets, and building KPI reports. The person in this position is required to work in a team environment, under limited supervision and reports to the UTOC Manager. Due to the nature of UTOC's 24x7 support

business, the Engineer II will be on site for network surveillance, event management, and collaboration. Previous experience in a NOC environment highly valued, but not required.

UTOC Team provides communication, information, and resolution on all network related events to management and our internal customers. As the second tier of event management; the UTOC Engineer II's goal is to provide an efficient and effective response to Network issues via triage, escalation, resolution, and follow-up. Responsibilities Ability to prioritize alarms and incidents in order to fulfil SLA commitments Deliver proactive technology monitoring and implement corrective action to ensure optimal performance.

To provide diagnostics and technical updates on incidents to other members of the operations and engineering teams and senior management.

Identify opportunities to improve processes and sponsor the introduction of system changes to improve efficiency. Work well within our UTOC team and have the ability to work shift pattern. Proactively monitor technology solutions to ensure events are captured and resolved before they become an incident, whilst in the event of a major service outage, liaise with all relevant departments to undertake emergency fault diagnostics to resolution. Escalate issues to Senior Staff/Shift Lead/Shift Manager Perform incident documentation by creating tickets.

Incident documentation includes selection of the affected party, prioritization of the incident, filling in the mandatory fields such as type and time of incident and a brief description. Update internal customers and management regarding the status of their inquiries or issues Research and resolve issues such as documentation requests, repeat issues, customer follow-up as appropriate, recommend any process improvements and provide shift turn over status. Be the front line to UTOC's technical support staff by coordinating and routing incidents, calls and tickets Monitor the alarm activity through the Network Management - monitoring system Track incidents where applicable to verify that response times and availability requirements established in the SLA are met.

Create and update tickets with 100% accuracy, following established procedures Execute projects given by Management Personal Training and Career development Mentoring Not applicable. Key Accountabilities To be responsible for the safe, efficient and reliable support of CNI systems. Work with the business and other stakeholders to ensure that any changes are in the best interests of keeping the system reliable, resilient and will not impact upon the criticality of their operations.

Work with Audit and Security along with any outside Government organizations to ensure that the support operations is complaint with any policies and standards expected of a critical CNI system. Be the a contact point for IS, the business and any outside organization, acting in the best interest of both the business and the management and support of the CNI system. Provide real operational experience into the future design and development of the CNI systems, ensuring that future developments result in a more efficient, more reliable and easier to support systems.

Provide added value through knowledge sharing within the team of the technologies and design principles required to make the right support decisions. Knowledge & Requirements BS in a technology field or 5 years of related experience Previous experience in Network Management Experience with network management systems such as - Service Now, Solar Winds, Splunk, and others Exceptional written and oral communication skills. Must be able to document issues with a high level of accuracy and attention to detail. Ability to multitask in a fast paced and demanding environment.

Experience and proficiency in the following areas: o Telecommunication transport technologies o Routing and Switching experienceo Fiber Optics (CWDM/DWDM)o Wireless (Cellular/DAS, Microwave, Wi-Fi)o Server operating systems Additional Preferred: CCNA or other related certifications a plus Sys admin experience related to Network Management applications More Information Please be advised that this role will be based onsite at.300 Erie Blvd W Syracuse NYThis role will involve shift work. Here are the 3 shifts we have.1st Shift: 7AM-6PM EST2nd Shift: 1PM-12AM EST3rd Shift: 10PM-9AM ESTFurthermore, you'll be expected to work 4 days a week in 10 hour shifts from Sunday to Wednesday or Wednesday to Saturday.

Please list in your cover letter and/or resume your prefrences when it comes to bads in order and also which schedule (between Sunday to Wednesday and Wednesday to Saturday) you like best. We'll try to accomodate your preferences as best as we can but we ask that you also be flexible. #LI-SS2Salary $82,000 - $97,000 a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.

Candidates will be backssed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. PDN-9acb-a306-88cdefa63c72

is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.

This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose To support the maps and records management team overseeing mapping personnel involved in the collection and input of mapping data into National Grid geographic information system applications to ensure safety and to achieve line of sight goals. Key Accountabilities

Reports to the supervisor of the Mapping Department Assist Supervisor of Mapping with training, monitoring, developing personnel, as well as other varied assigned duties in the Maps and Records department as required.

Review, approve and post maps and records projects to document management system and online map database. Supports maintenance of document management database & prepare and process Maps & Records historical and other documents for storage as required by National Grid policy. Support Group Management Interface related access requests to various drives and maintenance, including quarterly audit. Supports various reports as required to monitor performance against Line

of Sight deliverables which include Safety, KPI's & Compliance metrics.

Assist Supervisor to ensure the department is meeting requisite goals, identifying concerns and causes of deficiencies, and recommending and implementing improvement opportunities in Maps & Records. Coordinate, generate and direct work as it comes into the department mailbox and work queue. Coordinate with Operations and Support to ensure timely completion of deliverables. Manage and distribute digital assets for Operations and on demand requests Assist with Disaster Recovery planning and Business Continuity Planning. Assist in the design and development of quality assurance/best practices and procedures to drive improvement on cycle time deliverables.

Support other areas within the Mapping Department as required. Qualifications Associate degree in an Engineering discipline OR in lieu of a degree, equivalent work experience required. Ability and experience to supervise in an Automated Mapping environment. Desired: 5 years experience in Mapping, Engineering, or Geographic Information Systems (GIS), in a supervisory or drafting capacity. Demonstrated supervisory skills necessary to direct, motivate, instruct and develop bargaining unit personnel in the operation and maintenance of electronic and manual mapping and information systems.

Proficient in Microsoft office suite including Share Point. Basic Understanding of HTML and Web Design. Knowledge and understanding of the varied Company electronic and manual mapping and record systems as well as knowledge of map symbols, practices and standards. 1 Knowledge of federal, state and municipal codes and regulations and company standards and policy. Possess sound interpersonal, oral and written communication skills. More Information Salary$55k - $78k a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.

Candidates will be backssed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer.

We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. PDN-9acb670f-887f-4651-a46b-df26399d2fca

Come and join us on this incredible journey, We need you! We want to find an innovative, adaptable, and results-oriented CSS Technical Lead for one of our critical business units to manage key functions of our CIS Platforms. If you yearn to be innovative, contribute new ideas, and play a critical part in the US IT Global Solutions Development Organization, we want to hear from you!

Job Purpose The primary role of the Technical Lead will be to lead a team of technical professionals consisting of internal and external partner resources in the development and delivery of project solutions. The Technical leads will oversee a team focused on software development, technical issue resolution,

and delivery of the final solution. The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface between the development team and the project management.

He/she will support the creation and execution of business critical or complex technical solutions that meet user needs and improve business performance by providing technical analysis, problem solving, and troubleshooting as part of a project development team. What you'll do Solution Development Provides technical direction for the design, development, and systems integration from definition phase through implementation. Applies significant

knowledge of industry trends and developments to improve solution/service delivery for internal and external stakeholders.

Reviews proposals for technology systems. Easily recognizes system deficiencies and implements effective solutions. Ensure the timely completion and approvals of project deliverables Technical Effort Management Creates and enables technical plans and revises as appropriate to meet changing needs and requirements. Keeps team members well informed of status and serves as liaison between both vendors and project portfolios. Owns technology oversight and is responsible for managing technical risks throughout various projects. Identifies project risks and plans mitigation action with the PM at project level Manages technical resources within budget and project schedules.

Technical Expertise Understands complex technology concepts and effectively employs different solutions as are appropriate to the engagement. Possesses demonstrated work experience with multiple vendors and technology portfolios. Possesses significant knowledge of client/server and internet systems architectures. Understands networking concepts in a WAN environment. Vendor Management Assists in managing interaction and expectations regarding technology delivery results.

Communicates effectively with vendors and internal stakeholders to identify needs and evaluate alternative technical solutions. Continually seeks opportunities to increase business excellence and deepen vendor relationships. Builds a knowledge base of each vendor's business, systems and abilities. Communication Facilitates team and vendor meetings effectively. Holds regular status meetings. Delivers engaging, informative, well organised presentations. Resolves and/or escalates issues in a timely fashion. Understands how to communicate difficult/sensitive information tactfully.

Leadership Challenges others to develop as leaders while serving as a role model. Inspires co-workers to attain goals and pursue excellence. Identifies opportunities for improvement and makes constructive suggestions for change. Manages the process of innovative change effectively. Remains on the forefront of emerging industry practices. Lead will be the interface between the development team and the project management. Teamwork Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions. Effectively utilizes each team member to his/her fullest potential.

Keeps track of lessons learned and shares those lessons with team members. What you'll need Bachelor's degree in Computer Science, MIS, Engineering, or similar field; or equivalent work experience. 8-10 years of Technology Lead/Project Management experience. Experience building out/standing up environments from an infrastructure perspective for delivery Experience working as a strategic liaison/technology consultant between portfolios and business units Ability to manage vendor relationships and hold vendors accountable for specified results Ability to manage multiple projects simultaneously 5+ years' experience in a SDLC environment Ability to influence and build relationships and demonstrate team leadership in all interactions.

Exceptional written and verbal communication skills. Communicates effectively with stakeholders to identify needs and propose alternative solutions. Technical and functional knowledge of the Customer Billing Systems CSS (Customer/1) or Meter-to-Cash/Revenue Cycle Management Knowledge and experience with Mainframe, COBOL, DB2, UNIX, Go Anywhere, Mule Soft MFT, C++, Foundation Case Product (FCP). Familiarity with Agile development is a plus, although training is available.

More Information Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat! Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a work schedule that fits your flexible schedule. #LI-CL1 #LI-HYBRID At National Grid , we keep the lights on and homes warm.

But it's so much more than that. We keep people connected and society moving. This is no easy feat, and it takes all of us. But National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. But we aren't looking for external recognition - we already what we do is vital. We're building a clean, fair and affordable energy future. Salary$95,000 - $112,000 a year Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation (" DOT" ) covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA).

As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.

Candidates will be backssed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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