Credit Portfolio Officer

Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT THIS POSITION: At Fairfield, our properties

are known for the visible and available on-site staff that keep our residents loving where they live. Our Maintenance Technicians assist in the maintenance and repairs necessary to meet our high standards of excellence for overall property quality and curb appeal.

Like all members of our Property Management Team, our Maintenance Technicians are focused on ensuring customer happiness by responding to maintenance repair requests in a timely manner and preparing vacant units in preparation for new resident move-ins. This role is a great opportunity for someone with prior experience in property or building maintenance. If you are skilled in general maintenance or handyman trades and are looking

for a lasting career in residential property maintenance, this is a fantastic opportunity to join a growing and dynamic team at Fairfield.

This position reports to the on-site Community Manager and Maintenance Supervisor and successful associates have the opportunity to enjoy a long career path with plenty of room for growth. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: PROPERTY MAINTENANCE Perform maintenance repairs throughout the property including the common area amenities, occupied units and vacant units. Assist in maintaining the exterior grounds and providing excellent curb appeal. Diagnose problems and repairs in the areas related to electrical, plumbing, HVAC, swimming pools, carpentry, dry wall, exterior structural and appliances.

CUSTOMER SERVICE & COMMUNICATION Deliver outstanding customer service to all residents. Communicate and effectively work together with your fellow team members. COMPLIANCE & SAFETY Complete regular inspections as directed by Maintenance Supervisor. Ensure that policies and procedures as well as safety and compliance expectations are met. Strictly adhere to ethical standards including, but not limited to, the ability to maintain confidentiality. WHAT YOU'LL NEED ON DAY ONE: Minimum one year of previous experience in property management maintenance, other building maintenance, or related trade required.

Technical knowledge in the following areas: electrical, plumbing, HVAC, swimming pools, carpentry, dry wall, exterior structural, and appliance repair. A valid driver's license and reliable transportation are required for on-call maintenance rotation. High school diploma or equivalent required. Ability to read, write, understand, and communicate in English required. General computer skills, including operating a mobile device required. Strong attention to detail, organizational, time-management, and problem-solving skills Superior customer service skills including the ability to manage difficult customers and/or situations.

Ability to work independently. Ability to work a flexible schedule to include weekends, evenings, and holidays. Ability to maintain a flexible, available schedule to respond promptly and resolve after-hours and weekend emergency maintenance. The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.

#LI-PATEstimated Rate of Pay: $18.81 - $24.46This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price.

Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT THIS ASSOCIATE: Fairfield properties

are known for the visible and available on-site staff that keep our residents loving where they live. Our Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers' happiness and comfort.

The Maintenance Supervisor takes pride in and oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations. This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate

about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE: PROPERTY MAINTENANCE Perform, schedule and supervise maintenance repairs throughout the property. Schedule, monitor and conduct preventative maintenance. Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements. OPERATIONS Use Yardi (or similar) property management software to manage open service repair requests Create and manage a budget while maintaining an accurate inventory of maintenance items.

Ensure that policies and procedures as well as safety and compliance expectations are met. TEAM MANAGEMENT & CUSTOMER SERVICE Lead, motivate and develop a successful, inclusive and diverse property maintenance team. Provide timely and constructive performance feedback and light mediation. Deliver outstanding customer service to all residents. WHAT YOU'LL NEED ON DAY ONE: Three or more years' hands-on apartment or building maintenance experience required. Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work. HVAC-EPA (Type II) or EPA Universal certification is required.

Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire. Ability to read and comprehend budgets. Supervisory experience required. Experience with Yardi or other property management accounting software. High school diploma or equivalent required. Ability to read, write, understand, and communicate in English. Experience using Microsoft Outlook, Word, and Excel. Professional verbal and written communication skills. Superior customer service skills including the ability to manage difficult customers and/or situations.

A valid driver's license and reliable transportation is required. Availability to be on-call and responsive to after hour emergencies. Ability to work a flexible schedule to include weekends, evenings, and holidays. The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment. #LI-JULIAEstimated Rate of Pay: $30.00 - $36.00This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price.

Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth.

It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT THIS ASSOCIATE: At Fairfield, we build communities. Our Leasing Associates are mega-talented and passionate salespeople who embody our core values. From discovering

the prospect's needs through matching them with their perfect apartment, our Leasing Associates create better living for better lives. Our team is searching for a dynamic, top performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience.

This person is an individual contributor who is driven to close the deal and stays levelheaded amidst prioritizing competing agendas. Mostly importantly, a Leasing Associate often serves as a prospective resident's first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason

why residents choose to join our communities. There is plenty of room for growth in this exciting role on the Fairfield Property Management Team.

This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: CUSTOMER SERVICE & SALES Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates. Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents. Determine the customer's needs, resolve and/or escalate to a higher level as permitted.

Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships. Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention. Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process. OPERATIONS Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems. Use Yardi accounting software manage the leasing process. MARKETING Complete marketing/advertising tasks including updating social media sites.

Maintain knowledge about local market conditions; shop local competition. WHAT YOU'LL NEED DAY ONE: Minimum of one year experience in a customer service, sales or retail position required Experience or knowledge in leasing or real estate a plus. Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel. Professional verbal and written communication skills required Ability to close a sale is highly preferred Knowledge of tax credit, fair housing, and trade practices a plus. Experience using Yardi or other related property management accounting software a plus.

Experience using Microsoft platform including Outlook, Word, Excel required High school diploma or equivalent required. Valid driver's license may be required. Ability to work a flexible schedule to include weekends, evenings, and some holidays. The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment. #LI-JULIAEstimated Rate of Pay: $15.72 - $20.43This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price.

Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

service experience and leading a team, we want to hear from you. Essential Functions: The Assistant Community Manager / Leasing Consultant is responsible for collections to include, including application fees, rents, administrative fees, and deposits. File evictions as needed.

Maintain positive client relationships and communications to maximize resident retention. Inspect the community to ensure grounds are free from litter and report service issues. Oversee all phases of leasing from initial phone call to move-in to guarantee excellent customer service. Manage resident relations. Physically inspects the property daily to ensure make-readies and maintenance tasks are being completed

timely. Stays aware of marketing and leasing trends to keep the occupancy goals for the community at or above goal. Promptly address any life safety or liability issues that could cause a danger to staff, residents, or guests.

Report all incidents to the corporate office immediately. Qualifications High School Diploma required. Minimum 1 year experience in property management. Proficient in Microsoft Office. (Word, Excel, Outlook) Ability to multitask and meet deadlines Organized Demonstrated ability to lead and motivate teams and secure leases. Valid License or reliable transportation required. Appfolio experience is a plus. Bilingual, English - Spanish. Physical Requirements 60% on

your feet, 40% at a desk. Bend, stoop squat. Pick up litter. climb stairs to inspect and show the community.

Open and close doors and cabinets. write and type. Operate office equipment. Please submit your resume. Job Posted by Applicant Pro

1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth.

It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT THIS ASSOCIATE: Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant

Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset. Together with the Community Manager, this Associate works to ensure the property's revenue and profit targets are met while maintaining best in class standards for customer service and high retention for our residents.

Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property's accounting needs and leasing policies. This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management.

This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE: ACCOUNTING & BOOKKEEPING Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll. Prepare monthly close-out and financial reports. Process invoices for payment. Collect rent, fees, and other payments. Complete bank deposits, dispositions, and account reconciliations. Use property management software such as Yardi to record, track, and report on all financial workings of the community.

AFFORDABLE COMPLIANCE Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs. Monitor correct usage of income and rent limits as well as utility allowances. Walk units to prepare for state required inspections. Maintain positive relationship with local housing authority. CUSTOMER SERVICE & SALES Use your leasing and sales experience to lease apartments. Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner. Take all appropriate action to resolve and address service issues.

TEAMWORK Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention. Work closely with the Community Manager regarding all property operations. WHAT YOU'LL NEED ON DAY ONE: Minimum of one year of residential leasing, sales and/or property management experience required. Minimum of one year of LITHC experience required. Experience in leadership and supervising a staff preferred. Experience using Yardi or other related property management accounting software Strong knowledge of Microsoft Outlook, Word, and Excel.

Strong math and accounting skills. Understanding of financial statements (budget, financial reports, accounting information, etc. ). Strong understanding of federal, state, and local fair housing laws and provisions. High school diploma or equivalent required. Housing Credit Certified Professional (HCCP) Designation preferred. Knowledge of Low Income Housing Tax Credit (LIHTC). Knowledge of IRS 8823 guide and HUD 4350.3 manual. Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.

Ability to work a flexible schedule to include weekends, evenings, and some holidays. Valid driver's license required. The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment. #LI-JULIAEstimated Rate of Pay: $19.71 - $25.63This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity.

Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price.

Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

sales experience, as well as applicants with prior leasing experience at other management companies. Compensation is based on experience and our anticipation of your performance. Our hourly pay rate is $17 - $20 + leasing bonus. The full-time work schedule is 40 hours and includes 1 and sometimes 2 weekend days.

Weekend days may be rotated occasionally by request. Some Holidays are also included in the rotating schedule, with another paid day off during the same payroll period. Please review our corporate website /, along with the website of the property to which you are applying. Here are some job responsibilities & skills: High school diploma or GED; English writing skills. Higher education

a plus. Comfortable in handling phone inquiries which demonstrate property knowledge. Managing your calendar of appointments. Proficiency in Word, Excel and Outlook.

Good communication skills. Bilingual (any language) a plus. Climb 3 flights of stairs if no elevator. Many of our high performing Leasing Agents have made a career in the multifamily business and advanced to higher positions within the company, including Data Entry, Assistant Manager and Apartment Manager positions that include increased job responsibilities, skills and wages. Payroll is every 2 weeks with direct deposit (no charge to employee) to your checking account. Employee benefits available include: Medical PPO Health

Plan (employer pays about 84% of the employee premium, 63% of the spouse and 79% for children), Dental Plan, 401(k) Plan, Life insurance.

At the time of your interview, please arrange time for review of the Employee Handbook for Policies: Vacation, Holidays, Sick leave, other benefits. MS manages its own luxury Class A and B + multifamily apartments with extraordinary interior and community amenities. We presently manage about 13,500 Class A units within 36 properties. We are dedicated to providing our residents an outstanding living experience including the highest level of resident service without differed maintenance. We are looking for organized and responsible individuals who take pride in their work.

If you are confident of your skills, underutilized and underpaid in your present position and seeking stability at work with other dedicated employees, we want you.