Location: Essex, MD
Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience• Courteous and helpful to other associates• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking• Maintain shelf allocations by stocking from tag to tag• Place only saleable merchandise
on the shelves• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice• Understand and follow Food Safety and Workplace Safety guidelines and procedures• Observe and correct all unsafe conditions that could cause associate or customer accidents• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty• Ensure compliance with local, state and federal
regulations• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses• Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred• Excellent interpersonal, organizational, communication and customer service skills• Ability and willingness to learn multiple tasks and technical requirements of the job• Ability to use technical information to solve problems• Must meet minimum age requirements to perform specific job functions• Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions• Perform repetitive hand and arm motions• Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs. frequently, and 50 lbs. on occasion• Pull or push up to 75 lbs. on occasion• Ability to push or pull up to 2000 pounds using a pallet jack• Stand 100% of the time, frequently walking short distances• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level• Meet established volume activity standards for the position• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time• Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, interaction (including pregnancy, childbirth and related conditions) national origin, age, disability, interactionual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 282280_external_USA-MD-Esinteraction For more details: jobs-search. org/information-technology_esinteraction-c434159/pt-center-store-associate-esinteraction_i1965840100
of the store as well as efficient and accurate cash register operations. Assist the Store Manager with all retail functions including operations, POS system, staffing, and reporting. Encourage the performance of staff with sales goals. Ensure that policies and procedures are followed accurately.
Assist in training of retail staff and the implementation of store set and presentation. Ensure customer receive the best possible service including assistance as needed and suggestive selling. Contribute to the achievement of the store sales plan. Qualifications: Associate degree or equivalent 1+ year of retail experience Strong computer skills Team player with initiative Excellent customer service,
sales and communication skills Time management, multi-tasking and organizational skills Proven ability to increase sales and store profitability An understanding of our customer, primarily women 35 and over Key Holder must have a valid Driver's License Job Posted by Applicant Pro
