Location: Southfield, MI
Company: Walgreens
Resolves customer issues and answers questions to ensure a positive customer experience. Documents customer complaints in Power Center system. Models and shares customer service best practices with all area staff to deliver a distinctive and delightful customer experience, including interpersonal habits (e.
g. greeting, eye contact, courtesy, etc. ) and Walgreens service traits (e. g. offering help proactively, identifying needs, servicing until satisfied, etc. ). Operations Screens telephone calls, redirects to individuals who can quickly and efficiently respond when needed, and takes messages as necessary. Screens correspondence, prioritizes mail, and drafts responses as appropriate.
Refers more complex issues and/or urgent matters to the appropriate individual, gathers any additional information needed to respond. Schedules, prioritizes and follows up on meetings and appointments.
Maintains calendar and issues reminders and monitors appointments to assure the office operates efficiently. Coordinates meetings by ensuring that the appropriate software, equipment, meeting space, and other items (pre-meeting documentation, food, supplies, etc. ) are available. Makes necessary travel arrangements, including ground transportation and hotel accommodations. Prepares travel itineraries for supervisor and direct reports. Processes expense reports and monitors incoming invoices
and donation requests. Prepares forms to process and pay invoices for area office and stores.
Reconciles district ledgers including payroll distribution on a monthly basis. Prepares area staff and store managers' payroll; resolves payroll issues when necessary. Creates Rate and Status changes for store managers, pharmacists and area staff, as directed. Processes store or shop hours changes on Wal Net, resets Authenticator IDs. Informs Board of shop about any shop Manager changes. Organizes and maintains paperwork and files from all stores in the area. Handles confidential and/or sensitive information with discretion. Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Performs general office duties and completes special assignments and other tasks as assigned. Training and Personal Development Attends training and completes PPLs requested by Director, shop and Retail or Regional Vice President. Seeks self-development by monitoring one's performance, setting high personal standards, seeking best practices, learning from others, and improving one's job performance. Communications Serves as a liaison between the stores, the area office and the corporate office. Reports disciplinary issues and customer complaints to management.
An Equal Opportunity Employer, including disability/veterans About Walgreens Boots Alliance Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail shop, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community shop, the company is meeting customers' and patients' needs through its convenient retail locations, digital platforms and health and beauty products. Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.
WBA's purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business. WBA is included in FORTUNE's 2021 list of the World's Most Admired Companies. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co.
has been named to the list. More company information is available at. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs. /benefitinteractionternal Basic Qualifications High School Diploma / GED. Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft Power Point (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Preferred Qualifications Prefer to have prior work experience with Walgreens. PDN-9ae1a342-e6b2-4809-b0ec-cc4d01f3542a
needs. As a member of the store team, you will work as a team to meet both personal and company goals! Your Talents: Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and backssing their needs.
Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Assist with all functions
within a retail store in compliance with Wireless Vision policies and procedures. Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
Complete accurate paperwork and transactions according to company policies and procedures. Share customer experience with the rest of your team, including Management. Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards. Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement,
sell accessories and process price plan changes and upgrades.
Build customers confidence by making their experience comfortable and simple while meeting their needs. Engage in service selling and right fitting the customer with the appropriate total technology solution. Assist in other tasks, duties, or projects as assigned by management. Your Experience: Minimum of 6 months experience in retail or another environment with a strong customer focus. Professional, energetic and positive attitude. Excellent written and verbal/interpersonal communications skills. Flexible scheduling availability. Completed High school diploma/GED. Bilingual preferred in certain locations.
Must be able to stand for long periods of time (up to 9 hours) on the sales floor. Must be able to move and/or lift up to 25 pounds. What We’ll Offer: Competitive paid time-off program Medical, dental and vision benefits 401k match Phone service discounts Development and growth opportunities Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace For more details: jobs-search. org/full_berkley-c435489/full-time-retail-sales-representative-berkley_i1963929592
retail accounts stores. This position will be working with store level personnel to ensure effective placement of shelf products and in-store displays while backssing the effectiveness of different product displays and display locations. The Merchandiser must demonstrate a professional demeanor by dressing and grooming in a professional manner while keeping vehicle clean, organized with adequate P.
O. S. and other sales materials. Other duties include but not limited to: Building displays Managing GLWAS product conditions within the store Working with GLWAS District Managers and Area Managers to address product out of stocks. Territory Management Correctly runs workday according to plan.
Maintains and uses reports, forms, and pre-plans Communicates on daily basis with Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule This Merchandiser is a part-time position working up to 29 hours per week with daytime hours varying by schedule Monday through Friday. Evening and weekend hours may be required as schedule demands. Pay & Benefits $17.00 per hour 401k Contributions after probationary time is met Work Environment & Physical Demands The Merchandiser operates in the field with daily travel, driving in all weather conditions. Time is also spent in a professional office environment, using standard
office equipment. Work environment will vary based on account stops.
Merchandising is also a very active position. The employee must frequently stand, walk, bend, kneel, crouch, stoop and climb throughout the day while lifting, stacking, moving, and rotating with items, without handles, that weigh up to 50 pounds; push/pull carts with up to 100 pounds of force. This position is required to operate warehouse equipment and regularly to read, write and communicate in English. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Required Qualifications Minimum age of 18 years High School Diploma/GED (Bachelor's degree preferred) Basic competency with basic i OS devices 2 years sales experience (preferred) Additional Requirements Adhere to the policies and procedures outlined in the employee policy manual and any applicable contracts, signed agreements, and work rules.
Cooperates with all management and staff of GLWAS. Follows all MLCC rules and regulations, as they apply to the position. Use alcohol in a responsible manner when related to business activities. Ability to pass pre-employment screenings including a full Background Check, 10-Panel Drug Test, Physical Evaluation, and Agility Test Maintain a safe driving record.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About Great Lakes Wine & Spirits Great Lakes Wine & Spirits is Michigan's Largest Alcoholic Beverage Wholesaler, servicing all 83 Michigan counties. Employing over 1,000 people with facilities throughout the state, We Are Local, Everywhere. Founded as a family business nearly 80 years ago, the tradition of good business principles has remained the cornerstone of Great Lakes Wine & Spirits success.
Honesty, hard work, fair dealing, service and an ongoing commitment to the customers and staff. Great Lakes Wine & Spirits strives to provide an ever-escalating standard of innovation and service to its customers and to responsibly enhance demand for its products. Great Lakes Wine & Spirits provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, interactionual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Pursuant to the Americans with Disabilities Act (ADA), Great Lakes Wine & Spirits will not discriminate against any employee, applicant for employment, or student, because of a physical or mental impairment with regard to any position or program for which that person is qualified. Job Posted by Applicant Pro
