legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events,
and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration Promote loyalty by educating customers about our loyalty
programs Leverage omni channel offerings to deliver a frictionless customer experience Support sales floor, fitting room, check out, and back of house processes, as required Courteous and responsive to internal/external request Exchange and verifies job related information to provide support Who You Are Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry. Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay. Employee stock purchase plan.
Medical, dental, vision and life insurance. See more (corporate. /en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer. For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.
In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. US Candidates Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc. ’s face mask and proof of vaccination policy as said policy is no longer effective.
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and organized store. Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor Takes an active role in training and mentoring Associates on established merchandising and processing principals using appropriate company resources and tools Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor Ensures Associates complete tasks and daily activities in accordance with store
plan; prioritizes as needed Monitors and measures productivity of team and coaches as necessary Organizes and rotates back stock for easy replenishment Maintains and upholds merchandising philosophy and signage standards Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures Ensures compliance with recycling and, where applicable, hazardous waste programs Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to
increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Who We Are Looking For: You!
Able to work a flexible schedule to support business needs, including nights and weekends Superior organizational skills with attention to detail Capable of handling multiple tasks at one time Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Capable of lifting heavy objects with or without reasonable accommodation Strong communication skills Ability to train others One year retail and 6 months of leadership experience A Few More Reasons to Love TJX.
Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. Now Hiring Full Time