Location: Laurel, MD
Company: Easterns Automotive Group
that is all about creating a better motorcycle buying experience with happy/motivated employees, who love what they do. Duties and Responsibilities CXI and customer retention. Unit volume for team. Productivity of individuals on sales team. Front and backend margins.
Closing of deals and overcoming objections. Assist the General Sales Manager and/or Sales Manager with recruiting, interviewing, hiring and firing of employees. Recruit, train, motivate, counsel and monitor the performance of individual sales teams. Assist individual salespeople in setting aggressive, yet realistic monthly sales goals. Track all customers and making sure all leads are logged along with effective follow up
for all potential buyers by monitoring a prospecting and sales CRM system. Ensure that the team meets or exceeds all activity standards for prospecting calls, appointments, customers logged, and closes.
Participate in daily sales meetings and conducting sales training. Ensure that customers are greeted immediately, in a courteous and friendly manner. Handle telephone transactions quickly and courteously. Ensure that customers are properly qualified for needs, wants and the ability to buy. Follow the dealership sales process so that all customers receive consistent treatment when doing business. Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services,
Warranties and Service Plans. Enforce road test, pre-delivery inspection, and vehicle delivery policies.
Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right”. Carry out daily team meetings. Continuously train and develop your team on techniques and the sales process. Monitor and follow up with all sales leads and work every deal to completion. Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning. Train all sales personnel to use the dealership sales process. Model and expect from your team superior customer service.
Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership. Perform other related duties as assigned or requested. Supervisory Responsibilities Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning. Train all sales personnel. Ensure adherence to policies and procedures for the Sales Department in concert with the Sales Manager and/or General Sales Manager. Model and expect from your team superior customer service. Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership.
Assist the General Sales Manager and/or Sales Manager with recruiting, interviewing, hiring and firing of employees. Recruit, train, motivate, counsel and monitor the performance of individual sales teams. Qualifications & Job Requirements Minimum 3-years auto or motorcycle sales experience required. Auto or motorcycle sales management experience preferred but not required. High School Diploma or equivalent degree or greater required. Ability to take initiative and problem solve. Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Applicable experience in big ticket retails sales strongly preferred. Passion for the motorcycling lifestyle and riding community. Must have ability to relate with broad customer base. Excellent verbal and written communication skills. Ability to present oneself as well as the company in a professional manner. Knowledge of applicable laws/policies/principles/etc. Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet. Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Attention to detail. Interpersonal skills and customer service skills required. Approachable, likeable, and enthusiastic personality. High energy level needed. Be self-motivated, positive, driven and helpful. Ability to handle confidential information responsibly. Great customer service, excellent personal communication, and demonstrated closing skills. Ability to work a flexible schedule including weekends, Holidays, and evenings. Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
Experience with CRM and/or computerized inventory systems, or the ability to quickly learn. Valid driver’s license and motorcycle endorsement. Physical Demands Requires the use of both hands. Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material. Requires standing and/or walking for extended periods of time. • Requires the ability to balance and push an 800+lb motorcycle. Working Conditions The noise level in the work environment is usually loud. Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles. Frequently works near moving mechanical parts.
service and sales techniques needed to grow in your career. Lens Crafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made Lens Crafters a leader in vision care for over 35 years.
GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every Lens Crafters every time. The role of Sales Associate helps establish Lens Crafters as the premier destination for all vision needs in your community. MAJOR DUTIES & RESPONSIBILITIES Consistently deliver sales plan and company objectives
through cultivating existing customer relationships and building new ones. Utilizes optical prescription to recommend specific lenses and lens coatings. Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
Conducts measurements using appropriate optical tools and consults with Optician as needed. Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners). Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive
& organized. Helps foster an inclusive culture by treating customers and colleagues with respect BASIC QUALIFICATIONS High School Diploma or GED 1+ years experience in retail or customer service Familiarity with point of sale systems, computers & calculators with basic phone and math skills Embrace new technology & change with high level of accuracy Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals Strong communication skills (both oral and written) Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment Lens Crafters is a part of Luxottica, N.
A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
for assisting customers and helping them recognize the need for our products and services. · Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. · Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities : · CUSTOMER SERVICE o Proactively engage and make a connection with customers. o Asking questions and listening to customers’ needs. o Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card o Provide premier customer service. o Cooperate and build positive
inclusive and respectful relationships take accountability for your own actions and outcomes. · ORGANIZATION o Maintaining store appearance. · SALES o Cross-selling products and knowing layout of the store.
o Make suggestions to customer on latest trends and current promotions based on customers’ individual needs. o Upselling products. o Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs. o Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to
customer. o Completing various forms of paperwork reports and reconciliation · INVENTORY o Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
o May participate in periodic inventories · DEPENDABILITY o Adherence to assigned work schedule. o Accurate and complete follow through on work assignments · Other Duties as assigned QUALIFICATIONS · PRODUCT KNOWLEDGE o Basic knowledge of products & merchandise · EXPERIENCE o Retail experience preferred but not required · COMMUNICATION SKILLS o Strong interpersonal and communication skills. o Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
o Ability to effectively communicate with customers, peers, and management. o Ability to communicate on the telephone with proper etiquette. · MATHETMATICAL SKILLS o Basic math functions such as addition, subtraction, multiplication, and division. · REASONING ABILITY o Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. o Ability to work as part of a team and take initiative independent of direct supervision. · PHYSICAL DEMANDS & WORK ENVIRONMENT o This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
o May occasionally involve stooping, kneeling, crouching, and climbing ladders. o Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. o Involves lifting at least 25 lbs. and up to 50lbs in some departments. o Work typically performed indoors but may be assigned outdoors depending upon location. · OTHER SKILLS o Enthusiastic, friendly, and energetic with a desire to provide outstanding service. · WORK HOURS o Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required.
High school graduate or equivalent preferred. For more details: jobs-search. org/sales-associate_annapolis-c434154/sales-associate-annapolis_i1958639864
will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom. Responsibilities: Key Accountabilities: Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks Greet and acknowledge customers while providing the appropriate level of service Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary Exercise sound judgment in effectively addressing customer concerns Demonstrate the appropriate level of selling skills to positively impact conversion Provide
fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card Maintain appropriate stock levels and ensure that all sizes and styles are represented Follow company standards of merchandise presentation, signage, and display Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements Perform daily housekeeping duties to company standard Guarantee company assets by ensuring adherence to all Loss Prevention procedures Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
Contribute focused, well-managed efforts towards achievement of store goals Exhibit flexibility by processing stock when necessary Education and Experience: High School diploma or equivalent Previous retail experience preferred Must be at least 18 years of age Skills and Behaviors: Excellent customer engagement Demonstrated time management and organizational skills Ability to work in team environment Must be adaptable and flexible to changing priorities Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs make our PLACE yours Being a part of our team takes collaboration and hard work.
We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment, please review our current list of openings and apply today! Follow us on: Linked In (/company/the-children's-place/) Facebook (/childrensplace/) Instagram (/childrensplace/) Twitter (/childrensplace) Pinterest (/childrensplace/)For more details: jobs-search.
org/sales-associate_annapolis-c434154/sales-associate-regular-annapolis_i1949689457
