Pet Grooming Salon Manager

General Responsibilities Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.

Effectively inform and educate our guests about specific wellness concerns. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products offered. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies

and procedures. Perform prep work, properly clean and restock room as required. Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests. Possess the ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all

areas of spa operation as requested by management. Must be willing to participate in marketing events.

Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Job Qualifications Education: High school diploma or equivalent. Must hold and maintain a current Oregon state license. Experience: Should be trained in some or all of the following modalities: Swedish, Deep Tissue, Hot Stones, Reflexology, Shiatsu, Sports Massage, Prenatal Massage, Thai Massage Aromatherapy, Lomi Lomi and Reik i. Entry level position in an upscale spa environment. Must have enthusiasm and possess excellent customer service skills.

Enjoy working with people and possess a friendly and outgoing personality. Excellent communication and listening skills, as well as basic computer knowledge. Must be a team player. FLSA Information Management Activities N one Discretion / Independent Judgment A Massage Therapist will be expected to work with guests and visitors to ensure satisfaction. A Massage Therapist will have to take initiative and get creative in resolving guest challenges. A supervisor will be available to mentor development of treatment plan if needed. ADA Information Physical Requirements Ability to speak and hear Close and distance vision Identify and distinguish colors Frequent sitting with some walking and standing Ability to lift 5 lbs Occasionally lifts/carries up to 15 lbs Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly Working Conditions Primarily indoor work setting Varying schedule to include evenings, holidays and extended hours as business dictates