Location: Chicago, IL
Company: American Dental Association
agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when
specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number Position Overview The Division of Family & Community Services (FCS) is seeking to hire an energetic and detail-oriented program trainer to join the Region 1 Central team, of the Division. The position develops and implements training plans, consults with management to identify, and research training needs, and sets goals and objectives
consistent with the Statewide goals and objectives to assist local office staff on all levels in implementing current, new, and revised benefit assistance programs.
The FCS Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. Job Responsibilities Serves as program trainer for Region 1 Central of Family & Community Services (FCS). Provides one-to-one training for new employees which includes orientation to casework policies, office procedures, agency rules and regulations and other information to successfully accomplish duties.
Develops and implements task-specific training regarding caseload management techniques including desk management, control setting and maintenance, workflow documentation, automated systems use and maintenance and other work habit techniques. Serves as technical assistant on new initiatives, new automated systems, casework management, policies, procedures, processes and goals and objectives. Serves as liaison with regional division and department staff development personnel to verify program integration and avoid duplication of effort, consults with management to identify local training needs in either policy or automation at the small group or individual level.
Reviews and evaluates error reports, audit findings and quality control reviews. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above. Minimum Qualifiations 1. Requires knowledge, skill and mental development equivalent to completion of four (4) years of college. Academic course work should include quantitative measures (introductory statistics or business mathematics or social science analytical tools), educational methods, psychology of individuals, organizational or group behavior, labor relations or equivalents.
2. Requires two (2) years of professional experience in education or a related field. Preferred Qualifications 1. Two (2) years of professional experience working with training theories, methods and applying current techniques. 2. Two (2) years of professional experience contributing to the development of, or interpreting policies, procedures and best practices. 3. Two (2) years of professional experience working with public assistance organizations and responsibilities of state and local governments.
4. Three (3) years of professional experience utilizing automated multi-tasking computer software, such as Microsoft Word, Power Point, and Excel, in the completion of routine tasks. 5. Two (2) years of professional experience conducting group and individual training sessions 6. Two (2) years of professional experience evaluating training results, providing feedback and revising training curriculum as necessary. 7. One (1) year of professional experience r ecommending corrective action as a result of training session observations. Conditions of Employment Requires the ability to travel.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Work Hours: Mon-Fri 8:30am-5pm Work Location: 1112 S Wabash Ave Chicago, IL 60605-2358 Family and Community Services Region 1 Central Human Capital Development/Training MFO North/Cook Co Agency Contact: Job Family: Social Services About the Agency : The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve.
We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: www2.
illinois. gov/cms/benefits/Pages/default. aspx APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois. – click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s).
You may receive emails from the following addresses: @SIL-P1.
distress, and aggression. You should be comfortable teaching and coaching in both individual and group settings, service-oriented, and flexible in approach while remaining dedicated to R+ techniques. WHY YOU SHOULD JOIN OUR TEAM We are a reputable pet care facility that invests in our team.
We pay our Dog Training Specialist a competitive wage of $20+ per hour depending on experience and availability. Our team also enjoys great benefits , including a $1,000 signing bonus, employee discounts on products and services as well as a $100 birthday bonus. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading! WHAT
WE NEED FROM YOU High school diploma or GED equivalent 2+ years of dog training experience and knowledge Experience with Microsoft Office and OS operating programs Ability to meet the physical demands typical of this position and train active pets of all shapes and sizes Certification from CCPDT or IAABC preferred, but we will consider a dedicated pre-cert trainer working towards all those fancy letters.
How you work is what really matters - please be prepared to share a few recent cases with our interviewing team! YOUR LIFE AS A DOG TRAINING SPECIALIST Ensuring a good work-life balance , this pet training position typically works 5 days each week for about 32 - 40 hours. This includes
at least one weekend day. Trainers may need to be available some nights as well.
As a Dog Trainer, you instruct group obedience classes, teach private training sessions, and perform follow-up. Working with about 10 dogs and people at a time, you are patient, professional, and friendly as you train! As someone responsible for the execution of our operations, you make sure all our services from lodging to potty and crate training are executed well. You assist with sales efforts and communicate with clients regarding needs or behavior issues and concerns. You document plans, coordinate schedules, identify issues, recommend services, and assist with the daycare management floor as needed.
You provide daily or weekly updates to pet parents and ensure the appropriate progress of our furry little friends! You assist coworkers as needed, keep your workspace clean, and warmly interact with all our customers. You feel good about using your skills to positively impact our clients and their pets! If you can meet the requirements listed and perform this Dog Training Specialist job as described above, we would be happy to have you as part of our team! Location: 60625 Job Posted by Applicant Pro
agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when
specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number Position Overview The Division of Family and Community Services is seeking to hire an energetic and detail oriented individual to serve as an Employment & Training Coordinator, organizing, planning, executing, controlling, and evaluating local office activity generating and tracking client referrals to employment contractors utilizing
current agency systems and software, including IES (Integrated Eligibility System) or similar.
The Employment & Training Coordinator will develop and maintain positive communication and cultivate relationships with local employers and training resources, both those with DHS contracts and those outside the contractual relationships. Directs, guides, and assists local FCRC staff on the completion of appropriate action(s) on returned referrals, progress reports, attendance sheets, and budgeting earned income received from contractors to assure that all appropriate action is taken with clients who do not participate in accordance with their responsibility or service plan/employability plan.
Organizes community-wide events allowing clients and employment and training resources to meet and identify opportunities for relations that enhance employment and training activity. Monitors and assists staff in maintaining the mandated federal participation rate for core activities of cash assistance programs. Job Responsibilities Serves as an Employment & Training Coordinator. Develops positive communication and relationships with local employers and training resources, both those with Department of Human Services (DHS) contracts and those outside the contractual relationships.
Directs, guides, and assists local FCRC (Family and Community Resource Center) staff on the completion of appropriate action(s) on returned referrals, progress reports, attendance sheets, and budgeting earned income received from contractors to assure that all appropriate action is taken with clients who do not participate in accordance with their responsibility or service plan/employability plan. Organizes community-wide events allowing clients and employment and training resources to meet and identify opportunities for relations that enhance employment and training activity.
Monitors and assists staff in maintaining the mandated federal participation rate for core activities of the cash programs. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration. Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.
SPECIALIZED SKILLS: Of the one (1) year of administrative experience, requires one (1) year of experience with workforce development programs, or as a Job Developer. Preferred Qualifications Three (3) year of experience with the CASH or SNAP programs, Workforce Development, or as a Job Developer. Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES). Three (3) years of professional experience making and tracking client referrals to employment contractors for a public or private organization. Three (3) years of professional experience in effective, collaborative communication (orally and written) to internal and external entities.
Two (2) years of professional experience working on the completion of action(s) taken with contractors who do not participate in accordance with their responsibility or service plan/employability plan. Two (2) years of professional experience planning, controlling, and implementing trainings, events, and retreats for a public or private organization. Work Hours: Monday - Friday, 8:30am - 5:00pm Work Location: 5323 S Western Blvd Chicago, IL 60609-5436 Family & Community Services Region 1 South Employment and Training Englewood Office, Cook County Agency Contact: Job Family: Leadership & Management; Social Services About the Agency: The Illinois Department of Human Services serves families in need across Illinois.
Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness. This position DOES contain “Specialized Skills” (as that term is used in CBAs). As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: www2.
illinois. gov/cms/benefits/Pages/default. aspx APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.
– click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.
bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification
when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number Position Overview The Division of Family & Community Services (FCS) is seeking to hire an energetic and detail-oriented program trainer to join the Region 1 North team, of the Division. The position develops and implements training plans, consults with management to identify, and research training needs, and sets goals and objectives
consistent with the Statewide goals and objectives to assist local office staff on all levels in implementing current, new, and revised benefit assistance programs.
The FCS Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. Job Responsibilities Serves as program trainer for Region 1 North of the Division of Family & Community Services (FCS). Provides one-to-one training for new employees which includes orientation to casework policies, office procedures, agency rules and regulations and other information to successfully accomplish duties.
Develops and implements task-specific training regarding caseload management techniques including desk management, control setting and maintenance, workflow documentation, automated systems use and maintenance and other work habit techniques. Serves as technical assistant on new initiatives, new automated systems, casework management, policies, procedures, processes and goals and objectives. Serves as liaison with regional division and department staff development personnel to verify program integration and avoid duplication of effort, consults with management to identify local training needs in either policy or automation at the small group or individual level.
Reviews and evaluates error reports, audit findings and quality control reviews. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college. Academic course work should include quantitative measures (introductory statistics or business mathematics or social science analytical tools), educational methods, psychology of individuals, organizational or group behavior, labor relations or equivalents.
Requires two (2) years of professional experience in education or a related field. Preferred Qualifications 1. Two (2) years of professional experience working with training theories, methods and applying current techniques. 2. Two (2) years of professional experience contributing to the development of, or interpreting policies, procedures and best practices. 3. Two (2) years of professional experience working with public assistance organizations and responsibilities of state and local governments.
4. Three (3) years of professional experience utilizing automated multi-tasking computer software, such as Microsoft Word, Power Point, and Excel, in the completion of routine tasks. 5. Two (2) years of professional experience c onducting group and individual training sessions. 6. Two (2) years of professional experience e valuating training results, providing feedback, and revising training curriculum as necessary. 7. One (1) year of professional experience r ecommending corrective action as a result of training session observations.
Conditions of Employment Requires ability to travel in the performance of duties, with overnight stays as appropriate. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Work Hours: Monday - Friday, 8:30am - 5:00pm Work Location: 6200 N Hiawatha Ave Chicago, IL 60646-4309 Division of Family and Community Services Region 1 North Training Special Units/Cook County Agency Contact: Job Family: Social Services About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve.
We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: www2.
illinois. gov/cms/benefits/Pages/default. aspx APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.
homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois. – click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.
to join the Army Reserve, visit http: ///reserve/jobs. html. Duties Monitor unit and individual training requirements through an automated Army training system. Maintain unit training budget for justified authorizations and efficiency. Request training for staff in Army Training Requirements and Resources System (ATRRS).
Reviewing training records to recommend individual and unit training. Draft instructions, requests, reports, and briefings on the status of the program requirements and uniform application. Develop forecasts and provide input for training plans. Analyze plans, reports and regulations to determine training needs and recommend program changes. Process actions for attendance
at training classes Review security and intelligence procedures Review mobilization plans and directives issued by higher headquarters and monitor implementation.
Conduct inspections to ensure training exercises are in accordance with Army Organizational Inspection Program procedures. Review reports to assure accomplishments of training program objectives are met. Requirements Conditions of Employment THIS POSITION REQUIRES ACTIVE MEMBERSHIP AS A SOLDIER IN THE U. S. ARMY RESERVE (USAR). Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Qualifications Who May Apply: US Citizens In order to qualify, you must meet
the education and/or experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is. Specialized Experience: One year of specialized experience which includes reviewing military training guidance to advise management on training requirements; tracking status of unit and/or individual training to ensure compliance; monitoring a training budget; and submitting training applications for military personnel.
This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). You will be evaluated on the basis of your level of competency in the following areas: Administration and Management Compliance Inspection Education and Training Planning and Evaluating Writing How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the backssment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified.
Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category. Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position. Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position. Qualified. Candidates in this category meet the minimum experience requirements for the announced position. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position.
To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i. e. HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
For additional information see: 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. PDN-9acfcc6eac9-4d4a58a34f49
encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas.
Join in on the excitement and become part of our thriving organization! We are seeking an experienced Claims Trainer to join our team! Sign-on bonus up to 10% of salary The Claims Training Specialist will partner with Claims Management to identify the training needs for the Claims Department and implement programs to meet those needs. The Claims Training Specialist will be responsible for the design and implementation of
a comprehensive training program for the Claims Department, to include onboarding and training of all new hires, as well as providing training updates to all Claims staff.
Seeking local candidates to work in the Bedford Park location, approximately one mile south of Chicago Midway Airport. Hybrid Opportunities Available. DUTIES & RESPONSIBILITIES: Design comprehensive training program for the training of new hires and experienced staff. Present training classes for new hires and current staff members relative to the department's training needs based on policies and procedures and compliance requirements. Conduct one-on-one training/coaching sessions with new hires and current staff members
to ensure that department metrics are met. Create and update ancillary tools to assist in claims processing as well as, resolve inconsistencies between existing and updated processing guidelines.
Design and maintain training/coaching documentation in order to effectively evaluate Claims Staff's adherence of processing guidelines. Review audit reports to identify learning and development issues. Escalate issues to Claims Management team. Monitor, record and report all training functions, including tracking and reporting training classes, participants and special projects. Provide feedback to management on policy and procedure improvements. Responsible for sourcing and recommending the selection of external training partners as needed.
Maintain accurate and detailed training records and provide participants with feedback opportunities. Promote teamwork, cooperation, and effective communication within the department and Company. Develop and update claim library to ensure consistent communication to claim related staff. Maintain up to date knowledge of best practices and industry trends as it relates to areas of responsibility. Handle other duties as assigned. QUALIFICATIONS REQUIRED: 5-7 years of experience handling both property damage and injury claims.
Possess an operating knowledge of both Personal and Commercial Underwriting policies procedures and interactions with the Claims Department. Strong proficiency with Microsoft Office applications to include: Word, Excel, and Power Point. Experience with training platforms. Prior experience with design and implementation of training programs. Ability to work with all levels of the organization and build collaborative relationships. Strong interpersonal, communication (verbal and written), and organizational skills. Excellent negotiation, communication, written, organizational and interpersonal skills.
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: Competitive Salaries Flexible Work Schedules Commitment to your Training & Development Medical and Dental Telemedicine Benefit 401k with a generous company match Paid Time Off and Paid Holidays Tuition Reimbursement Training Programs Wellness Program Fun company sponsored events And so much more Job Posted by Applicant Pro
