Location: New York, NY
Company: Veterinary Emergency Group
CULTURE AT VEGAt VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible.
With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, " yes. " We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! WHO WE NEEDWe are looking
for a talented, friendly, and energetic Receptionist to join the VEG family! You are someone who is energized by helping people, providing exemplary customer service and providing a smooth and seamless experience for our customers.
WHAT YOU'LL DO Provide first level customer service Handle all phone inquiries, transferring calls to appropriate party Greet clients and their pets Keep reception desk tidy and the refreshment center fully stocked Enter client information into company software Process payments WHAT YOU NEED 2+ years of prior experience working as a Receptionist is a must Prior experience with animals in a veterinary environment is a major plus! Knowledge of Infinity/Impro
Med is a major plus Flexible and available to work nights, weekends and holiday shifts WHY YOU SHOULD CHOOSE USBecause emergency is all we do, so we do it best!
We also offer: Industry-leading compensation (Pay Range $18- $25 p/h) Something new every day - you'll never be bored in emergency medicine We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career!
Flexible work schedules for a true work-life balance Seasonal Positions Available Growth and relocation potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: Medical/Dental/Vision plans, including free options Generous amounts of Paid Time Off 403(b) with matching employer contributions Discount services and pet food Health Reimbursement Account Position Purpose: The Licensed Veterinary Technician directs, plans and coordinates technical staff to promote greater efficiency and quality of care for patients while performing all technical duties related to operations of the Bideawee animal hospital and shelter.
Responsibilities/Duties/Functions/Tasks:
Licensed Veterinary Technician responsibilities Proficiency in proper animal restraint. Ability to draw blood and place catheters (jugular and femoral catheterization a plus).
Experienced or educated in laboratory procedures such as proper blood and specimen handling, reading of fecal assays and urinalysis. Familiar with radiographic technique and positioning. Administration of intravenous drugs and anesthetic agents, including understanding of the basic mechanics of an anesthesia machine. Monitoring of all patients and able to identify medical emergencies. Proficiency in aseptic technique, including cleaning, sterilizing and packing of surgical instruments, drapes and gowns. Ability
to assist in surgery at the discretion of the veterinary doctor.
Maintain cleanliness in the kennel, prep room and surgery areas; stocking as needed. Controlled drug log recording. Inventory management. Client communication and education Basic understanding or the ability to learn veterinary software programs. Management responsibilities Supervising and training Veterinary Technicians in their performance of technical tasks and client education duties. Scheduling of veterinary technicians and veterinary assistants in cooperation with the Practice Manager. Maintaining liaison with the Adoption Center Manager to ensure that all resident animals that require medical care and supervision are receiving said care.
Maintaining accuracy of all controlled substance drug logs. Oversee OTC sales of veterinary products Oversee completion of daily checklists and weekly maintenance logs (cleaning, kennel roster, tx sheets) before the end of the work day. Make recommendation to Practice Manager concerning personnel matters, staffing needs, promotions, re-assignment, hours of work or other status changes regarding veterinary technicians. Provide direct on-the-job training to new veterinary technicians Discuss disciplinary actions when appropriate with Practice Manager and assist with follow through.
Qualifications: Current NYS license. Five years of clinical experience and surgical experience. Knowledge concerning related federal and state animal health laws and regulations regarding OSHA and controlled drugs. Possess knowledge of in house labs. Knowledge and experience with entire surgical process including drug calculations and anesthesia. Must be skillful in phlebotomy and IV catheter placement. Commitment to Diversity, Equity & Inclusion Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce.
Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, interactionual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved.
important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. Essential Duties/Responsibilities: Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table.
Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. Responsible for the examination, diagnosis, and treatment of program animals; uphold medical
standards of care; perform a variety of procedures as needed; maintain knowledge of shelter medicine including common infectious diseases and conditions and their treatment; conduct diagnostic procedures.
Support on call and emergency response; ensure a safe and effective clinic environment, educate, mentor, and coach veterinary students, technicians, assistants, and volunteers; communicate with shelters, outside veterinarians, and clinics regarding cases including referrals or post-adoption support. Promote continuing development of medical care through continued education; keep abreast of veterinary concerns and trends in animal welfare; and uphold the highest standards of professionalism.
Lead by example in delivering superior customer service in our operations, where we relate to all visitors, adopters, fosters, and others in a friendly, informational, and professional manner.
Work collaboratively with and assist Best Friends' team members in all areas of operations to develop, evolve, and implement efficient processes to achieve lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping. Maintain a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and addressing or communicating to leadership about unsafe practices and conditions.
Skills and Experience: Doctorate of Veterinary Medicine (DVM, VMD), work experience preferred but new graduates considered. Licensed in good standing with state veterinary board, license or application for license with Drug Enforcement Agency. Bilingual or multi-lingual skills preferred but not required. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process. Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats.
Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Abilityto work in a fast-paced environment withwell-developedorganization skillsto juggle multiple competing tasks and demands. Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved.
Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn. 1+ years of experience working as a veterinarian in shelter settings preferred. Physical & Other Requirements: Must be able to: Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion.
Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. Daily hours and days of the week may vary according to the needs of the department schedule; position includes on call shifts, weekends, nights, and holiday work. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
