Counter sales/warehouse associate

driving force behind this commitment. Job Summary Responsible for assisting with counter sales and customer service. Major Tasks, Responsibilities, and Key Accountabilities Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.

Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions. Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required. Communicates product features, benefits, and warranty policy information to customers. Demonstrates knowledge

of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems). Upsells by identifying related products, add-on extensions and making customers aware of product promotions.

Ensures merchandise displays are stocked and clean. May perform other duties as assigned Nature and Scope Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. None. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent

and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Preferred Qualifications Computer skills, good verbal communication, able to work well with others. Experience in warehouse and forklift operation If you’re looking to play a role in building America, consider one of our open opportunities.

We can’t wait to meet you. For New York job seekers: Pay Range $16.60-$22.30 Hourly New York law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (whitecap. jobs/) Functional Area Sales Recruiter Galbreath, Janna Req ID WCJR-015555 White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer.

White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, interaction, interactionual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law. For more details: jobs-search. org/counter-sales_massena-c441174/counter-saleswarehouse-associate-massena_i1949684612