that enables vehicle owners to find local mechanics for home or office car repair services. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent.
We also happened to be well funded, growing rapidly, and looking for talented folks to join our team. Position: We are looking for Automotive Parts Specialist to deliver best-in-class support in parts logistics to our auto technician partners and customers. The ideal candidate is comfortable working in a fast pace environment and committed to creating a top-notch experience for our customers and partners.
Responsibilities: - Send repair estimates to customers, which includes parts and labor- Order parts from vendors via online or other means- Answer general questions about car issues- Help automotive technicians in the field with day-to-day needs- Call potential customers to answer questions and book services Requirements: - 2+ years experience in a customer-facing role- Auto parts experience with an understanding of the inner working of cars- A strong sense of responsibility and commitment to providing a great customer experience- Excellent attention to detail- Solid comprehension, problem-solving and troubleshooting skills, ability to work under pressure- Positive attitude and passion for success
Benefits: - Excellent benefits (Medical, Dental, and Vision)- Flexible PTO policy- Work from home!
TO APPLY: Send your resume, with a brief description of your relevant experience in the body of your email, to xyz X@. Powered by Jazz HR
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throughout the country. As a Health Care Advocate, you'll take as many as 50-70 calls per day from customers who have questions about their benefits. You will use your personality and our tools to help them through the benefits available to them. This is no small opportunity to make a big impact in the lives of others!
This position is full time Monday through Friday (40 hours/week) Employees are required to have flexibility to work one of our 8-hour shift schedules during normal business hours of 8am-8pm EST. To attract and retain the best talent, we reward our team members with competitive salaries and comprehensive benefits package. Position Summary: You will have a host of people
to support you as you utilize various platforms to actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer possible solutions, by using knowledge of company products, services, and policies to assist customers with, inquiries, complaints, or problems.
Background checks are required and orientation will occur during the hours of 8 AM - 5 PM EST Monday through Friday for the first 7 weeks. This role is equally challenging and rewarding. You'll be called on to research complex issues pertaining to the caller's health, status, and potential plan options. To do this, you'll need to navigate across multiple
databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the caller.
Specific Duties and Responsibilities: Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating the member website, and other websites while encouraging and reassure them to become self-sufficient You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Competencies: Detail Orientation Values Diversity Nimble Learning Self-Development Collaborates Job-Specific Knowledge Customer Focus Cultivates Innovation Optimizes Work Processes Instills Trust Ensures Accountability Decision Quality Qualifications: High School Diploma or a minimum of one year experience in insurance operations required.
Proficiency with working on computers. Must be able to work a schedule commensurate with department hours. Follows clients holiday schedule. Preferred Qualifications: Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations) Customer Service Experience
and emails from customers needing assistance in the following categories: billing sales account management technical support Our clients are needing agents to service their customers in the following industries: E-Commerce Major Cruise Lines Mobile/Internet Providers Roadside Assistance shop/Drug Store Book Store Retail Store Tax Preparation Services Our agents work a minimum of 15 hours a week on average with the potential to work 60+ hours a week for some clients.
YOU CHOOSE THE CLIENT and WHEN and HOW MANY HOURS YOU WANT to service! PREFERRED SKILLS (not required): Associates degree or higher is preferred. Minimum of 6 months previous customer service experience. Inbound call experience
will aide in eligibility requirements to service sales opportunities Excellent communication and computer skills, including MS Word, Excel & Power Point Record and/or database management experience REQUIREMENTS (mandatory): High school diploma/GED or equivalent work experience.
Must be able to work a minimum of 20 hours per week. Some of these hours may be required to be serviced on either Saturday or Sunday. (Depending on the client. ) Must be able to type a minimum of 35 wpm Must be able to attend online instructor-led training as required for certification to service selected client. TECHNICAL REQUIREMENTS: High-speed internet broadband internet service. Computer/laptop with a minimum
of 4GB of RAM. Windows 8, 7 or XP operating system. MAC supported on some client applications but not all.
PC speakers/speakers and compatible headset. FOR CONSIDERATION, PLEASE VISIT THE LINK BELOW AND COMPLETE A NEW CONTRACTOR APPLICATION OR EMAIL YOUR RESUME (ATTACHMENT ONLY) WITH CONTACT DETAILS. REFER A FRIEND AND RECEIVE $50 BONUS ON YOUR PAYCHECK. APPLY TODAY!
