APPLY TODAY L ocation: Cary, North Carolina 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule The Customer Support Representative is an important role in the shop Operations and is responsible for handling inbound and outbound shop calls, scheduling refill deliveries when needed and directing calls to appropriate personnel.
The ideal candidate is a well-spoken, enthusiastic, and organized person with the ability to provide high level of customer service to our patients, clinicians, and clients. Essential Duties and Responsibilities
Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service
through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test For more details: jobs-search.
org/finance_cary-c442064/healthcare-customer-support-cary-nc-cary_i1970364204
APPLY TODAY L ocation: Cary, North Carolina 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule The Customer Support Representative is an important role in the shop Operations and is responsible for handling inbound and outbound shop calls, scheduling refill deliveries when needed and directing calls to appropriate personnel.
The ideal candidate is a well-spoken, enthusiastic, and organized person with the ability to provide high level of customer service to our patients, clinicians, and clients. Essential Duties and Responsibilities
Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service
through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test For more details: jobs-search.
org/finance_cary-c442064/job_i1970184353
North Carolina 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for any shift between 8am 8pm EST flexible for OT & weekends Training schedule is 8AM 5PM for 4 weeks; after training you will be given a work schedule Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer
inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred 2+ years of customer service experience in a medical call center role required Experience working with
management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/finance_cary-c442064/customer-service-specialist-cary_i1970908681
North Carolina 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for any shift between 8am 8pm EST flexible for OT & weekends Training schedule is 8AM 5PM for 4 weeks; after training you will be given a work schedule Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer
inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred 2+ years of customer service experience in a medical call center role required Experience working with
management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/finance_cary-c442064/customer-service-representative-cary-nc-hiring-immediately-cary_i1970249894
Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls
to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal
and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/finance_cary-c442064/job_i1970255490
dispatch of medication packages Address patient questions and concerns during refill scheduling Transfer complex issues to the clinical team, including pharmacists and nurses, for resolution Provide exceptional customer service to enhance patient satisfaction Ideal Candidate: Job stability demonstrated on resume REQUIRED At least 3 years of Customer Service experience REQUIRED Healthcare/Medical background with knowledge of medical terminology Previous experience working with management information systems to address customer needs Proficiency in Microsoft application Strong attention to detail and accuracy in data entry Excellent communication and interpersonal skills Ability to work collaboratively
in a team-oriented environment Strong organizational skills and the ability to prioritize tasks efficiently Flexibility to adapt to changing priorities and workload Commitment to maintaining patient confidentiality and adhering to privacy regulations On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/information-technology_cary-c442064/job_i1970179812
methods to improve health care delivery, cost, quality, and outcomes. Data Scientists use data science and software engineering techniques to create and deploy unique and innovative advanced analytics solutions that deliver actionable information to stakeholders with a high degree of impact.
Principal Data Scientist is a part of the Data Science job family within UNC Healthcare. Experience and exposure to Deep Learning models, Generative AI and Responsible AI framework would be preferred. Responsibilities: Leads the design, execution, and interpretation of data/analytic studies - including sample size calculations, statistical methods selection, population profiling, segmentation, model
development/tuning, and other analytical tasks. Leads full lifecycle development activities for designing, building, and maintaining analytical solutions. Organizes methods, plans, and data constructs for effective clinical and business analyses.
Designs and develops innovative solutions through rigorous, engineered application development processes (i. e. scripting, coding, testing, installation, and configuration). Works with Data Science Leadership and Analytics leaders to identify and prioritize stakeholder needs and perspectives. Identify and advise on strategic product decisions. Designs and develops enterprise-class, advanced analytic models to understand and solve complex business
problems. Creates models by analyzing large data sets from various sources and processes.
Serve as analytics insights advisor to the Stakeholders, Analytics leaders, and other partners. Establishes scalable, efficient, automated processes for large scale data analyses and model development, validation, and implementation. Ensures consistent, meaningful reporting and output formatting across all deliverables. Drafts and presents analytic proposals, designs, and solutions to client stakeholders crafted to address recognized and unrecognized needs and opportunities grounded in domain knowledge. Interfaces with relevant stakeholders to assist in lifecycle activities such as requirements gathering, research activities, and solution architecture and design.
Organizes methods, plans, and data constructs for useful clinical and business analyses. Authors analytic " stories" through data visualization and other information display techniques. Designs insight-driven metrics for analyses, scorecards, and other communication mediums. Documents statistical methodology, analysis, and interpretation for technical reports and publications. Cultivates understanding and knowledge of applicable healthcare domain(s) to translate needs and opportunities into conceptual, analytic, and technical designs.
Other Information Other information: Education Requirements: Master's degree in Statistics, Biostatistics, Economics, Computer Science, Information Systems Management or a quantitative-related field. Licensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: If a Master's degree: Seven (7) years of relevant experience. If a Doctorate degree: Five (5) years of relevant experience. If a Bachelor's degree: Requires nine (9) years of relevant experience Prior experience with R, SAS or SPSS, other data mining tools, databases, and computer programming.
Knowledge/Skills/and Abilities Requirements: Theoretical fluency and working proficiency in the application of a broad array of statistical and quantitative methods such as description and inferential statistics, multivariate regression, clustering, neural networks, predictive modeling, forecasting, machine learning, data mining, and optimization algorithms. Superior computer skills are required, with knowledge in relevant software packages and languages such as, but not limited to, SAS, R, Python, SQL, Java, and. NET. Prior experience with analytical programming (e.
g. SAS, R) preferred. High proficiency in SQL Query programming such as stored procedures, functions, temporary tables, parameterization, complex joins, and grouping. Track record in the development and delivery of analytical projects for customers, including scoping and presenting results. A high degree of professionalism, enthusiasm, autonomy and initiative on a daily basis. Ability to work independently in a fast-paced environment. Excellent project management, planning, communication, documentation, organizational, analytical and problem solving abilities.
Advanced mathematical skills including statistics, data mining/machine learning, and optimization. Ability to interpret and summarize results of various analyses in a timely and meaningful way. Ability to communicate clearly and effectively (both orally, and in writing, and in presentations) to convey technical and business value propositions to non-technical audiences is required. Excellent interpersonal and facilitation skills in order to work with disparate, and at times contentious, groups effectively. Job Details Legal Employer: NCHEALTHEntity: Shared Services Organization Unit: ISD Analytics Work Type: Full Time Standard Hours Per Week: 40.00Salary Range: $61.79 - $77.24 per hour (Minimum to Midpoint)Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US: NC: Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc.
d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
PDN-9ae5d856-444b-4f4c-84df-57eb2cdd98e7
be Licensed by the North Carolina Board of Massage and Body Work Therapy. Responsibilities:1. Ensures cleanliness of work areas before and after use. Sets up and breaks down work areas and maintains supplies as needed. Immediately cleans up spills. Exercises dependability and willingness to work with schedule flexibility.
Maintains schedule as assigned. Practices universal health care protocol while dealing with clients and coworkers.2. Explains all procedures to clients in a manner that respects their individual needs and preferences. Maintains client confidentiality at all times--on and off-site. Reports any unusual client interactions to the appropriate manager immediately.3. Performs
health history on new and returning clients prior to each session. Ascertains precautions and contraindications for massage prior to each session. Documents above information on standardized health history forms.
Consults with other staff when appropriate to provide continuity of care.4. Performs other job-related duties as assigned to ensure that the overall development and functioning of the Wellness Center is maximized. Helps to market massage therapy program through chair massage, leading or participating in massage workshops and helping with promotional ideas and events.5. Provides safe, appropriate and effective body work therapy to clients of the Wellness Center. Develops individualized
body work sessions based on client health history and input.
Asks for feedback during session as to depth of work. Other Information Other information: Education Requirements: Graduation from an accredited Massage program. Licensure/Certification Requirements: Licensed by the North Carolina Board of Massage and Body Work Therapy. Basic Life Support (BLS) certification. Professional Experience Requirements: One (1) year of massage therapy or related experience. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATEEntity: UNC Medical Center Organization Unit: Northwest Cary Wellness Center Work Type: Per Diem Standard Hours Per Week: 18.00Salary Range: $16.81 - $21.01 per hour (Minimum to Midpoint)Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US: NC: Cary Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. PDN-9ae3d4cb-faa8-4cae-99c8-e840943b1caf
$200 incentive if scheduled for Saturday. Home Daily! LB&B Associates Inc. offers various benefits to include: Medical, dental, vision insurance Short-term and long-term disability insurance Life insurance 401(k) Holiday pay, vacation, and sick leave Minimum qualifications include: Current CDL A with a minimum of 2 years of recent tractor trailer driving experience Must have a safe driving record in the last 3 years Extremely customer oriented Must be willing and able to load/unload product Education: High School Diploma/G.
E. D. required The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions. Must have a valid driver's license and safe driving record within the past 36 months, as defined by Company policy.
Must adhere to all company policies and procedures as a condition of employment. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, interaction, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, interactionual orientation, marital status, or any other protected factor by country, regional or local law Call Daniel@(866) 502-xyz X with questions or Apply Below For more details: jobs-search. org/insurance_morrisville-c441998/local-cdl-a-drivers-m-f-morrisville_i1969453504
deliver IT tools and support medical device functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination for medical device applications. Responsibilities: 1.
Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed.2.
Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.3.
Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers
as appropriate.4. Functions as a technical consultant to the health system and maintains high service levels.
Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Other Information Other information: Education Requirements: Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: No licensure or certification required.
Professional Experience Requirements: If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. If an Associate's degree: Eight (8) years of IT systems and/or related operational experience. If a High School diploma or GED: Twelve (12) years of IT systems and/or related operational experience. Knowledge/Skills/and Abilities Requirements: Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Job Details Legal Employer: NCHEALTHEntity: Shared Services Organization Unit: HCS Clinical Engineering Work Type: Full Time Standard Hours Per Week: 40.00Salary Range: $40.04 - $50.05 per hour (Minimum to Midpoint)Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: US: NC: Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc. d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.
Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. PDN-9ae5d8aa-1012-4fd3-a7b5-60223f0013d6
support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution and vendor coordination. This position will support the new Epic Cheers Module which includes Call Management and Campaigns functionality helping provide our patients a great user experience.
As part of the Digital Health and Innovation team, you'll be a key participant in driving new patient engagement technologies that improve the patient experience as well as our teammate experience. Epic Cadence, Ambulatory, or Healthy Planet certification is preferred. Responsibilities: 1. Assists other IT teams with selection and
provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed.2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.3. Evaluates requests and consults in design for new or
modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system.
Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.4. Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Other Information Other information: Education Requirements: Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. If an Associate's degree: Eight (8) years of IT systems and/or related operational experience.
If a High School diploma or GED: Twelve (12) years of IT systems and/or related operational experience. Knowledge/Skills/and Abilities Requirements: Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTHEntity: Shared Services Organization Unit: ISD Business and Revenue Cycle Work Type: Full Time Standard Hours Per Week: 40.00Salary Range: $40.04 - $50.05 per hour (Minimum to Midpoint)Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: US: NC: Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc.
d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. PDN-9ae5d8a9-18dfeccc15fab0
backsses and monitors the physical condition of population to be served.2. Teaches classes and/or supervises and monitors exercise program based on established protocol to ensure safety.3. Provides a suitable environment for participants by performing assigned facility checks.4.
Disseminates educational materials to participants as appropriate.5. Coordinates instruction with other instructors by attending training, in-service and meetings to provide a consistent level of service.6. Provides member service through interaction with members on a regular basis Other Information Education Requirements: Bachelor's degree (B. A. ) from four-year college or university. Licensure/Certification
Requirements: CPR Certification required. Professional Experience Requirements: Bachelor's degree (B. A. ) from four-year college or university; or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Knowledge/Skills/and Abilities Requirements: Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Job Details Legal Employer: STATEEntity: UNC Medical Center Organization Unit: Northwest Cary Wellness Center Work Type: Part Time Standard Hours Per Week: 20.00Salary Range: $16.81 - $21.01 per hour (Minimum to Midpoint)Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US: NC: Cary Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.
Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. PDN-9ae3d4ca-f625-49f6-a06e-39b656355a7f
North Carolina 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for any shift between 8am 8pm EST flexible for OT & weekends Training schedule is 8AM 5PM for 4 weeks; after training you will be given a work schedule Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer
inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred 2+ years of customer service experience in a medical call center role required Experience working with
management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/finance_cary-c442064/job_i1969310103
APPLY TODAY L ocation: Cary, North Carolina 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule The Customer Support Representative is an important role in the shop Operations and is responsible for handling inbound and outbound shop calls, scheduling refill deliveries when needed and directing calls to appropriate personnel.
The ideal candidate is a well-spoken, enthusiastic, and organized person with the ability to provide high level of customer service to our patients, clinicians, and clients. Essential Duties and Responsibilities
Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service
through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test For more details: jobs-search.
org/finance_cary-c442064/healthcare-customer-support-cary-nc-hiring-immediately-cary_i1969306394
