other forms of dementia a Plus! Caregivers are responsible to: Provide personal care according to the individual service plan for each resident Respond to resident needs in a timely manner Demonstrate empathy and develop a caring rapport with residents Promote resident dignity, independence, and choice Communicate clearly, professionally, and timely Communicate change of condition to supervisor in a timely manner Build positive relationships with co-workers Maintain resident privacy and confidentiality Follow policies for safety and infection control and demonstrate practices to control the spread of communicable disease Other duties as assigned About Alpha Senior Concepts : We are grateful to our dedicated employees.
Our Benefits Include: - $16.00 to $18.50 per hour- Dental, Vision, Life, Disability Benefits- Service Awards, Appreciation & Recognition Programs
For rent by homeowner: I am looking for 1 or 2 roommates to move in September 1st.
Preferably young adult females. Two available bedrooms. (In a 3 bed, 2 bath home) One year lease, Sept-August. Monthly Rent: $650 for one, $450 each for two. Shared living, kitchen, dining, loft, yard, and driveway. Pets allowed, contingent that they get along with my dog.
I'm a single woman looking to rent unfinished 1bedroom in my home.
Preferably male, no pets, and no kids. Rent $450 monthly; which includes lights, heat, water, Wi-Fi, and driveway parking. Please you must be a clean person. Criminal background check will be done.
Nurse - Medical-Surgical for a travel assignment in Appleton, Wisconsin. Pays $2665.72 Per Week Shift: 18:00 - 06:30Duration: - Days Per Week: 3We are seeking a Registered Nurse Medical Surgical for a travel assignment in Appleton Wisconsin. At Total Med, our aim is to be the last company you ever work with.
We prove it, too, with the highest compensation, first day medical benefits, a best in industry 401(K) retirement plan, and fiduciary services offered through Creative Planning. You will have low fee, low cost funds such as Vanguard and a variety of other investment selections that will help you reach financial security and ultimately, financial freedom! We don t just deliver a dream
for your assignment, we want you to live your dream without the need to work! With Total Med, you ll always have your next assignment planned, too. You shouldn t have to work so hard at finding your next assignment and our team is here to make it easy for you.
About Total Med Staffing: We find the right solution that meets your requirements for pay, benefits, employer support, or whatever else you may need. No matter what the employment opportunity, from local staffing to travel staffing, we match the right people with the nation s top healthcare organizations. As a minority-owned and JCAHO certified company, we are a healthcare staffing agency that offers flexible staffing solutions
such as: per diem, local contract, travel nursing, contract-to-hire, and direct placement.
In addition, we have recruitment experts in allied health, scientific, insurance, and healthcare financial services. We understand a relationship starts with listening. Contact Total Med Staffing today. A professional healthcare staffing recruiter is ready to talk about your employment needs. Associated topics: care unit, ccu, domiciliary, hospice, nurse clinical, nurse rn, psychiatric, staff nurse, surgery, surgical
This 2 bedroom, 2 bath condo-style home is in the heart of Bellevue close to shopping, restaurants and highway for convenience!
Warm and inviting kitchen with painted and stained cabinetry and marble like countertops. This floor plan offers zero step entry and open concept that flows into each part of the home. Large walk in master closet connects
to laundry room for easy access! Monthly HOA fee is $175.00. Seeded lawn and landscaping included. Click here to learn more about this listing.
care to support terminally ill patients and families in all hospice settings. Frequency of patient / family contacts will be at the discretion of the Case Manager and his/her backssment of need, but will be a minimum of every 15 days. The Case Manager utilizes teaching, backssment, and intervention skills to provide comfort care at end of life and maximize the quality of life for the patients and families.
Educates patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life. Updates the primary physician as indicated and according to agency, accreditation, state and federal requirements. Responsible
for continuous review of all aspects of every patient of her/his caseload to include appropriate utilization of services and the appropriate hospice level of care criteria are met.
Makes referrals to other team members as appropriate. Administers medication and treatments as prescribed by the physician. Leads the interdisciplinary care group (IDG) specific to each patient and family on their caseload. Working within the IDG to develop, revise, and implement the patient’s Plan of Care. Coordinates all services and collaborates with members of the interdisciplinary team to provide consistent patient care. Arranges for and/or recommends equipment, medical supplies and other necessary items
and services as indicated. Enters, completes and updates documentation in the electronic health record as required according to agency/department standards and policies, accreditation, state and federal guidelines.
Documentation accurately records the patient’s experience with a combination of backssments and narrative. Provides on-going backssment of patient response to treatments, medications and teaching while making appropriate changes in interventions and follow-up to meet patient needs. Updates and revises POC as indicated with supportive documentation to changes. Communicates problems and changes in condition to physicians, supervisor and other members of the IDG.
Enters verbal orders from the physician or APN into the Electronic Health Record. Supervises and performs Home Health Aide and licensed practical nurse supervisory visits according to agency standards. Instructs paraprofessional staff on a timely basis and in accordance with agency, state and federal regulations. Facilitates the discharge planning process according to agency standards and utilizes interagency/system and community resources to assure continuity of care after discharge. WI ONLY: May conduct OASIS backssments for Palliative Care patient and establish and update the plan of care.
May conduct hospice initial and comprehensive backssments and establish and update the plan of care. Ensures continued skilled nursing/home bound criteria are met. Initiates appropriate preventive and rehabilitative nursing procedures. Utilizes proper body mechanics, assistive devices and safety techniques when performing various patient positioning/repositioning and transporting duties, which require lifting, and pushing/pulling. Orients and mentors new staff as requested. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to backss data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration and/or Certification Required: Registered Nurse license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained upon hire unless department leader has determined it is not required, and Driver license issued by the state of Wisconsin, or Driver license issued by the state of Illinois.
Education Required: Completion of an accredited or approved program in Nursing. Experience Required: Typically requires 1-2 years of experience in nursing that includes experiences in home health, hospice, medical/surgical, long term care, emergency care/ICU or oncology or similar related experience.
Knowledge, Skills & Abilities Required: Competent in the principles of deformity prevention, normal range of motion, body mechanics and body alignment; and fundamental principles of human behavior and an understanding of the effects of stress upon individuals and groups. Excellent awareness and perception skills, for the purpose of backssing a patient's needs, concerns and to recognize changes in their health condition. Excellent communication and interpersonal skills. Excellent decision making and critical thinking skills, with the ability to work independently and make sound judgments.
Excellent prioritization and organizational skills. Must possess and provide proof of valid Driver License and a registered, function car with adequate insurance coverage. Physical Requirements and Working Conditions: Must be able to: - Lift up to 50 lbs. from floor to waist. - Lift up to 20 lbs. over the head. - Carry up to 40 lbs. a reasonable distance. Must be able to: - Push/pull with 30 lbs. of force. Perform a sliding transfer of 150 lbs. with a second person present. Must be able to work safely with people of various sizes and weight, with diverse and complex medical conditions and physical limitations.
Must have the physical agility and stamina to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head for long periods of time. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Aurora Health Job ID #R94700. Posted job title: home hospice rn case manager- green bay area About Advocate Aurora Health Advocate Aurora Health’s 22,000 nurses demonstrate our values of excellence, compassion and respect, collaborating to advance our stated purpose of helping people live well. To encourage you to be the best nurse you can, Advocate Aurora will provide support, tools and resources for orientation, education and professional development, in the care setting that is best for you.
Your voice as a team member will be heard clearly whether you’re at one of our 10 Magnet designated hospitals or more than 500 sites of care. Join our team and be inspired to chart a course for Advocate Aurora to become the best place in the nation for nurses to pursue their passion. Benefits Holiday Pay Guaranteed Hours Continuing Education 401k retirement plan Pet insurance Wellness and fitness programs Mileage reimbursement Employee assistance programs Medical benefits Dental benefits Vision benefits Life insurance Discount program Sign-On bonus For more details: jobs-search.
org/legal_green-bay-c451677/job_i1971804127
necessary to provide optimal nursing care. This includes the availability of staff resources, patient care supplies and automated patient care systems. Also responsible for effectively managing resources through systems management, carefully coordinating system issues to assure optimal patient care.
Responsible for using innovative and effective recruitment and retention strategies and coaching staff in recruitment and retention behaviors. Also responsible for establishing successful relationships and links with nursing instructors and students. Responsible for optimizing the work environment by effective use of all data, which includes but is not limited to employee feedback and the
employee engagement index to enhance the retention of staff. Responsible for maintaining an optimal level of productivity based on the coordination of efficient staffing and scheduling patterns and labor management standards 24 hours a day/7 days a week.
Responsible for providing input, direction and expertise in the development, application, and evaluation of orientation and continuing education programs. Coaches staff to assist in identification of their goals to advance practice and career advancement. Develops a plan with employees for achievement of identified goals. Assists staff in areas where deficits are identified and in the identification of areas for growth. Responsible for
evaluating the quality of nursing care provided by all department staff by using the Standards of Practice and patient outcomes and other quality indicators to include peer review, incident reports, use of policy and procedures, evaluation of equipment, supplies and products.
Responsible to ensure that appropriate resources are available for performance improvement initiatives on the department. Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas. Holds employees accountable for meeting department, facility, and Aurora Service Standards.
Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Participates in problem resolution as needed. Acts as a liaison between medical and nursing staff as necessary. Facilitates evidence-based nursing by creating an environment that encourages the utilization of evidence in practice; uses evidence in decision-making to maintain quality, cost and customer service; and ensures the integration of evidence in congruence with departmental, organizational, regional and Aurora strategic goals.
Responsible for making recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Responsible for participating in shared governance councils as a management representative, as a work group member, or by providing feedback as requested to the councils. Responsible for supporting shared governance in the department by holding staff accountable and by monitoring and counseling the department representative(s) to ensure role compliance. Responsible for achieving care management targets, patient loyalty targets, and employee engagement targets in area(s) of responsibility.
Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs. Responsible for developing and communicating change initiatives. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to backss data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Registered Nurse license issued by the state in which the team member practices. Education Required: Bachelor's Degree in Nursing. Experience Required: Typically requires 5 years of experience in emergency departments.
Includes 1 year of supervisory experience in multiple areas of nursing. Knowledge, Skills & Abilities Required: Proficient in the use of Microsoft Office (Excel, Power Point and Word) or similar products. Strong communication, interpersonal, diplomatic and self motivation skills essential. Must be able to interact effectively with individuals at all levels within the organization. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders and twist frequently during work shift.
Must be able to: lift up to 50 lbs from floor to waist. lift up to 20 lbs over the head. carry up to 40 lbs a reasonable distance. Must be able to: push/pull with 30 lbs of force. perform a sliding transfer of 150 lbs with a second person present. Must have functional sight and hearing. Will be required to use foot pedals on carts or machines. Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids. Will be required to wear gloves, goggles and gowns on an as needed basis. Operates all nursing equipment essential to performing the duties of the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Aurora Health Job ID #R96209. Posted job title: manager emergency services abmc About Advocate Aurora Health Advocate Aurora Health’s 22,000 nurses demonstrate our values of excellence, compassion and respect, collaborating to advance our stated purpose of helping people live well.
To encourage you to be the best nurse you can, Advocate Aurora will provide support, tools and resources for orientation, education and professional development, in the care setting that is best for you. Your voice as a team member will be heard clearly whether you’re at one of our 10 Magnet designated hospitals or more than 500 sites of care. Join our team and be inspired to chart a course for Advocate Aurora to become the best place in the nation for nurses to pursue their passion. Benefits Holiday Pay Guaranteed Hours Continuing Education 401k retirement plan Pet insurance Wellness and fitness programs Mileage reimbursement Employee assistance programs Medical benefits Dental benefits Vision benefits Life insurance Discount program For more details: jobs-search.
org/advertising_green-bay-c451677/job_i1971384005
oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested.
Documents accurately in Electronic Medical Record (EMR). Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly. Performs purposeful
rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices.
Performs tasks related to nutritional needs of the patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification.
Maintains competency as required. Under direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care and perform bladder scans. Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation. Coordinates tests and treatments with and between various departments for patients on nursing units.
Maintains a working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Maintains working knowledge of EHR system and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system. Facilitates communications required to support patient care, including the multiple-line telephone, unit/site paging and the hospital information system. Screens incoming telephone calls.
Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions. Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities. Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care. Establishes and maintains positive customer relations and contributes to a harmonious work environment.
Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to backss data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and Nurse Aide in good standing as indicated with the State Registry in which the team member practices. Education Required: Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate. Experience Required: None.
Knowledge, Skills & Abilities Required: Basic computer skills. Excellent oral and written communications. Excellent organizational skills and ability to set priorities. Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads. High level of attention to detail essential. Certification Addendum Team members will maintain annual educational requirements for hospital based certifications (e. g. DNV, CARF or others). Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
Must be able to: lift up to 50 lbs. from floor to waist. lift up to 20 lbs. over the head. carry up to 40 lbs. a reasonable distance. Must be able to: push/pull with 30 lbs. of force. perform a sliding transfer of 150 lbs. with a second person present. Will be required to use foot pedals on carts or machines. Must have functional vision and hearing. Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary. Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Aurora Health Job ID #R84015. Posted job title: nursing assistant About Advocate Aurora Health Advocate Aurora Health’s 22,000 nurses demonstrate our values of excellence, compassion and respect, collaborating to advance our stated purpose of helping people live well.
To encourage you to be the best nurse you can, Advocate Aurora will provide support, tools and resources for orientation, education and professional development, in the care setting that is best for you. Your voice as a team member will be heard clearly whether you’re at one of our 10 Magnet designated hospitals or more than 500 sites of care. Join our team and be inspired to chart a course for Advocate Aurora to become the best place in the nation for nurses to pursue their passion. Benefits Holiday Pay Guaranteed Hours Continuing Education 401k retirement plan Pet insurance Wellness and fitness programs Mileage reimbursement Employee assistance programs Medical benefits Dental benefits Vision benefits Life insurance Discount program For more details: jobs-search.
org/legal_green-bay-c451677/job_i1971596233
Gorgeous 2 Bedroom 1 Bath Townhouse Style Duplex Available Now!
- Gorgeous 2 bedroom 1 bath townhouse style duplex is available now and is ready to make your own! Located in Green Bay off of Webster Ave surrounding many businesses and down the street from Bayview Park. Just a 3 minutes drive to Bay Beach Wildlife Sanctuary and a 12 minute drive
to Lambeau Field! This unit features a large yard perfect for a dog and enjoying the summer weather! New LVP flooring in the kitchen which includes all major appliances as well as a dishwasher. Spacious living area with an abundance of natural lighting throughout.
Bathroom with walk-in stand alone shower including shelves for all of your bathroom items. Ample size carpeted bedrooms located on the second floor. Access to the basement with washer/dryer hook-ups. Parking available in the driveway. This is a smoke free property. Tenant is responsible for paying all utilities.
Security deposit of $895.00.00 and first month's rent of $895.00 will be due at time of move in. One year lease is
required. Must be able to provide proof of income and pass a credit/background check to be considered. To complete an application form and see other available units, visit our website by following the link below: http rueschmanagement com apartments html No Pets Allowed
Gorgeous wooded lot adjacent to Oneida Country Club!
Build your dream home on Unit 5 of the Country Club Village Condominiums This stunning private lot offers beautiful views with this mature lot. The lot has sewer, water, natural gas & electric at lot at the laterals p/seller. There are restrictions for this property (land only condo). - Plan
approval by Architectural Control Committee. Make this yours today! Copyright © 2023 Realtor Association of Northeast Wisconsin. All rights reserved. All information provided by the listing agent/broker is deemed reliable but is not guaranteed and should be independently verified.
Your chance to own a home directly next door to a home that #15 Bart Starr built!
This 1296 sq ft home offers an open concept layout. Wood-burning FP in living room. Maple cabinets in the updated kitchen including Jenn-Air cooktop & oven. The four seasons room has a Franklin style gas stove & hot tub which is included. Tundraland installed a
walk-in shower this year! Fresh paint & carpeting will go a long way. Otherwise, there is hardwood under carpet in living room. Newer furnace & A/C by Van's. Vinyl replacement windows by Mad-City. There is a generator too! Home is being sold as-is to settle estat. See More Description
time and feeling valued themselves. CP , a locally run 501(c)(3) non-profit organization, is seeking caring professionals to join their teams in the Green Bay area as Adult Services Instructors. This is a life changing role where you will be teaching adults with physical and developmental disabilities functional life skills.
If you have experience in any human services field, this is a career you need to explore. A bility to pass an iso-kinetic test, as well as a background check and drug screen. Why Join the CP team: Culture - Everyone at CP enjoys what they do and work well together while changing people's lives. If you have a particular area of interest or expertise, they want you
to leverage your talents to be able to further improve the lives of your clients. Training - CP offers very comprehensive training that will provide you with the tools and confidence to provide your clients with the highest care possible while reducing your stress.
Bonus options may be available Schedule - 8am-4pm, Monday through Friday. No nights, weekends, or holidays required. 3 weeks of PTO available your first year Healthcare, dental and vision coverage 401(k) with 4% match Competitive Pay - $16-$20/hour Wellness Programs and Discounts All qualified applicants will receive consideration for employment without regard to the individual's race, color, interaction, national origin, religion,
age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Job Type: Full-time Schedule: 8 hour shift Monday to Friday Work Location: One location (Kimberly, Two Rivers or Green Bay)
you with creative freedom, training, and support to give your students a greater level of confidence in a nurturing, safe environment. This is a dream job for someone that loves to work with children while having a good time and feeling valued themselves. CP, a locally run 501(c)(3) non-profit organization, is seeking caring professionals to join their teams in the Green Bay area as Childcare Teachers.
This is a life changing role where you are directly responsible for helping children develop socially, emotionally, intellectually, and physically. If you h ave completed at least 2 non-credit department approved courses in early childhood and education OR willing to do the training for
those credit hours , this is a career you need to explore. Why Join the CP team: Culture - Everyone at CP enjoys what they do and work well together while changing people's lives.
You will be provided with designated times throughout the day to complete your lesson plans which allows you to truly enjoy time off outside of your work hours. Training - CP offers very comprehensive training that will provide you with the tools and confidence to provide your children with the highest care possible while reducing your stress. Retention Bonus 8-hour daytime schedule. CP is open from 6:30am-5:30pm, Monday through Friday. No nights, weekends, or holidays 3 weeks of PTO available your first year
Healthcare, dental and vision coverage 401(k) with 4% match 50% childcare discount Competitive Pay - $17-$21/hr Wellness Programs and Discounts $2000 Sign-on Bonus DUTIES AND RESPONSIBLITIES: Provide a nurturing, supportive, and inclusive approach to all children.
Plan, organize, and implement individual and group instructional activities for children that aim to develop them socially, emotionally, intellectually, and physically, while being responsible for the safety of all children in the center and specifically for the children in your care. Work cooperatively with other staff in a team environment. Communicate with and provide excellent customer service to children and families.
Provide positive approach and behavior redirection as age appropriate. Share in the responsibility of maintaining a clean and safe environment. All qualified applicants will receive consideration for employment without regard to the individual's race, color, interaction, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. Job Type: Full-time Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Company Paid Life Insurance and Short/Long Term Disability Wellness Program Schedule: Day shift Monday to Friday Supplemental Pay: Retention Bonus $2,000 Sign-on Bonus
thrive in an environment where your growth and development are supported and achieving together is valued, then Associated Bank may be the right place for you. Provide best in class service as part of a top performing Contact Center. Respond to customer inquiries through multiple channels including telephone, e-mail, web chat and digital channels (including online, mobile & IVR) in a cross functional Contact Center.
Must be flexible to support our customers during high call volume peaks and events including working after hours, evenings, weekends & holidays. Expected to meet or exceed monthly performance goals including quality and productivity. Utilize technical knowledge and trouble
shooting skills to resolve complex customer inquiries and issues ensuring first contact resolution and providing an exceptional customer experience in every interaction.
Required to have knowledge across all retail and small business deposit and loan products. Responsible for meeting requirements for investor guidelines for quality and service level standards. Identify potential risk and exposure to the company pertaining to fraud and identity theft when they are working with our customers. Judgment and analytical skills are critical. Expected to leverage opportunities across all business lines to increase revenue by deepening customer relationships through the cross sell/up sell or referral
of additional products and services. Make independent decisions that benefit both the customer and company including refunding fees and recognizing potential exceptions as an advocate for customers.
This person will, Respond to customer's telephone, chat and e-mail inquiries. Respond in a professional and pleasant manner in all interactions. Provide accurate information across all retail and business products and offer solutions while demonstrating enthusiasm, apologizing sincerely for inconveniences, listening empathetically and tolerating difficult customers calmly. Provide quality service as a differentiator for our company to retain current customers and attract new business.
Exercise good judgment according to current policies and procedures when resolving customer situations. Recognize potential exceptions and make decisions to ensure customer satisfaction and retention. Exceed increasingly challenging quality and productivity standards to support our department and company goals and initiatives. Mentor and train new Customer Care representatives to assist them in all aspects of the job that they will need to be successful after training to meet all quality and productivity standards and to ensure customer satisfaction. Demonstrate ability to quickly change one's approach to a situation and adjust to constraints or multiple demands.
Incorporate product, service and procedure changes communicated through a variety of mediums into everyday working procedures. Possess the aptitude to learn and navigate comfortably in an ever-changing technical systems environment. Keep current on frequent policy, product and procedural changes including customer mailings and promotions. Manage time and materials effectively. Prioritize and accomplish multiple tasks while effectively servicing customers in a timely manner. Initiate opportunities to introduce Associated Bank products and services to existing and potential customers.
Recognize and act upon cross-selling opportunities. Make referrals to support corporate sales initiatives and meet the customer's needs. Direct conversation toward a sale by suggesting alternatives and recommending product changes. Overcome objections, strive to close the sale every time and show confidence after a refusal/rejection. Perform and transact appropriate maintenance and monetary transactions including negotiation of fee refunds, lost/stolen debit cards, demographic updates, stop payments, etc.
Maintain fiscal responsibility when exercising judgment within prescribed guidelines. Collect information, evaluate criteria and inform customer of decision in refunding service fees when appropriate. Protect the bank and customer from exposure to loss, fraud and/or identity theft by complying with all department and company confidentiality guidelines with a heightened awareness of risks related to " Know Your Customer" CIP, privacy, data compromise, fraud and identity theft. Requirements Education High School Diploma Required Experience Less than 2 years OR 1-2 years customer service, banking, retail, food service, insurance, telemarketing/sales experience Required In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave, anemployee stock purchase plan, military benefits and much more.
Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook , Linked In and X. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.
We consider all qualified applicants without regard to race, religion, color, interaction, national origin, age, interactionual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contact xyz X@ if you need an accommodation at any time during the interview process. Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish. Associated Bank is Pay Transparency compliant. For more details: jobs-search. org/finance_green-bay-c451677/customer-care-representative-green-bay_i1970242174
This new build by Tom Mc Hugh Construction on lot 261 is already under construction with a completion date of end March.
Split 3 bedroom with an extra bonus half bath included. Other upgrades include Quartz counters in kitchen, granite in bathrooms, 3 panel poplar doors, egress window, insulated garage door, LVP through out the main living area-
Carpet in bedrooms only, Central AC, driveway to the street, no street backssments (developer pays for sidewalks). We do have a similar floor plan available to tour as a completed home in another subdivision.