Location: Vernal, UT
Company: Zions Bancorporation
For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and " among the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career. Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.
Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support
our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision. Minimum pay is $17 an hour. The qualified applicant will: Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. Resolve client's problems either through direct personal action or referral to alternative
branch or bank resources. Identify and maximize cross-sell opportunities through exploring needs.
Performing other duties as assigned. Client Service Associate (Teller) Qualifications: Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience. Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs. Experience selling products and services based on customer needs preferred. Locations: Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
Covers branches in Vernal, Duchesne, and Roosevelt. Benefits: Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules. Competitive compensation + mileage compensation for travel. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Zions Bank is an Equal Opportunity Employer
grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve.
We believe that investing in your success and well-being is an investment in our customers and our business. Your Purpose Help every customer feel valued by your words and actions Inspire our customers to tell someone about their positive experience Deliver meaningful solutions for our customers
through inbound phone interactions Seek to add value to each customers' experience by sharing your knowledge of our products and services Develop your skills and knowledge in technology, banking, and leadership to help grow your career Build meaningful relationships with our customers What You Can Expect100% fully remote position (requires internet connection and workspace free from distractions)12 weeks virtual online training that begins Wednesday, February 7 at 12:30 pm MSTPaid training hours Monday-Friday, 12:30 pm-9:00 pm MSTStarting hourly wage of $17.00Are you bilingual in Spanish?
Upon completion of training and passing a Spanish language backssment, you will receive an additional
$.75 per hour. After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour.
Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)Flexibility to help you balance life and work; fulltime, part-time, and flexible shifts available after training What Makes You a Great Fit? Passion to serve others, learn continuously, and contribute positively to our culture Enjoy interacting with customers using your outstanding communication skillinteractionperience helping customers solve problems, educate on products/services, and putting the customer first Knowledge of banking and financial services, a plus Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills Live within 90 miles of Vernal, Utah High School diploma or equivalent Don't meet every requirement?
Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway.
You may be a great fit for Zions Bancorporation. What Makes Us a Great Fit? Culture committed to your success100% remote, work from home - save money, save commute time Competitive pay, plus monthly incentive opportunities Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products Monthly contests to keep things fun and rewarding Professional development/leadership development opportunities.
Testimonials: See yourself at Zions" When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of.
Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me! " " Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career. "
for this teller / consumer loan processor position falls within our branch hours of Monday-Friday 8:00 AM - 7:00 PM and Saturdays 9:00 AM- 3:00 PM. Are you driven and innovative? Do you enjoy helping people and have great customer service skills? Would you like to develop your skills as a financial expert?
If so, read on! BENEFITS We pay our Teller / Consumer Loan Processors a competitive base wage starting at $20 / hour , depending on experience, and a generous incentive pay structure for loan production. We also offer excellent benefits including health insurance, 4 weeks of Paid Parental Leave for the birth of a child and 8 weeks of Paid Pregnancy-Related Medical Leave, 15 PTO days,
12 paid holidays, tuition reimbursement up to $2,500 each year, a 401(k) plan, and training opportunities. If you would like to join our tight-knit lending team in our beautiful new branch, apply today!
A DAY IN THE LIFE OF A TELLER / CONSUMER LOAN PROCESSOR As a Teller / Consumer Loan Processor, you find it rewarding to generate consumer loans that benefit customers' lives. Your superb customer service skills allow you to build lasting relationships with our customers. You open new accounts, take loan applications, and disburse loan applications for customers. You capture business by cross-selling credit union products and services that meet their needs and improve their financial well-being.
Each month, you strive to meet and exceed individual and branch loan production goals.
Your Teller responsibilities include completing transactions for a variety of requests such as deposits, withdrawals, loan payments, checks, money orders, and cash advances. In addition to serving our customers in person, you also have the opportunity to interact with them over the phone. In every interaction, you are sure to provide exceptional customer experiences. To stay at the top of your game, you participate in individual and credit union training. You enjoy coming to work each day in our upbeat, fast-paced environment to help our customers achieve their financial goals.
QUALIFICATIONS High school diploma or equivalent 18-years-old or older Customer service and financial services experience Experience in consumer lending Cash handling experience Do you value accuracy in your work? Are you respectful and tactful? Are you passionate about providing efficient, world-class customer service? Do you enjoy interacting with people but also enjoy making sure everything lines up and adds up? Do you have great attention to detail? Are you driven and ambitious? Do you work well individually and in a team? Do you strive to go the extra mile? If so, you may be perfect for this lending position!
ABOUT UTAH FIRST CREDIT UNION The Utah First story began in 1935, during the Great Depression. A group of German immigrants were having a difficult time finding anyone to help them with the loans they needed to bring their families to America. They banded together to form a grassroots credit union that would serve all members of the community. Here, people found the positive answers and opportunities they needed to build their future. We've built our credit union around the idea of strengthening our community and creating excellent relationships. Our mission is to be significant in the lives of our customers and we know that our employees are key to achieving this.
That is why we offer competitive compensation, comprehensive benefits, and a supportive, team-oriented work environment. As a growing organization, our employees can also depend on an enormous opportunity for advancement. ARE YOU READY TO JOIN OUR TEAM? If you feel that you are the right Teller / Consumer Loan Processor for the job, fill out our initial 3-minute, mobile-friendly application today! DISCLOSURES Utah First is an equal opportunity / Affirmative Action Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, interaction (including interactionual harassment), interactionual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
We contact references provided for employment reference checks. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. We use E-Verify. Job Posted by Applicant Pro
Duties to include deposits, withdrawals, issuing counter checks, performing money transfers and receiving loan payments. Essential Duties And Responsibilities Maintain and balance a cash drawer according to bank policy Accurately process debit and credit transactions while maintaining compliance with established bank policies and procedures Utilizes bank software to process transactions and complete daily work Identify customer needs and make referrals, cross sell bank services and products, perform money transfers, receive loan payments and order checks Resolves customer problems efficiently Greets customers in a prompt, polite and friendly way Communicates with customers both in person
and over the phone Other duties as assigned Minimum Qualifications 6 months of cash handling job experience High School Graduate or (GED) Must be at least 18 years of age Must pass a credit & background check Preferred Qualifications 1+ years job experience with cash handling 1+ years’ experience interacting with the public Prior experience in banking Bilingual a plus Skills Basic knowledge of math, cashiering, balancing, debits, credits, bank products and banking Excellent customer service skills & attention to detail Education Required High School or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other
manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
issuing counter checks, performing money transfers and receiving loan payments. There are two part-time positions available--one for the morning and one for the afternoon. Hours for the morning shift are Monday-Thursday 9-1, Friday 10-2. Afternoon shift hours are Monday-Thursday 1-5pm, and Friday 2-6.
Essential Duties And Responsibilities Maintain and balance a cash drawer according to bank policy Accurately process debit and credit transactions while maintaining compliance with established bank policies and procedures Utilizes bank software to process transactions and complete daily work Identify customer needs and make referrals, cross sell bank services and products, perform money
transfers, receive loan payments and order checks Resolves customer problems efficiently Greets customers in a prompt, polite and friendly way Communicates with customers both in person and over the phone Other duties as assigned Minimum Qualifications 6 months of cash handling job experience High School Graduate or (GED) Must be at least 18 years of age Must pass a credit & background check Preferred Qualifications 1+ years job experience with cash handling 1+ years’ experience interacting with the public Prior experience in banking Bilingual a plus Skills Basic knowledge of math, cashiering, balancing, debits, credits, bank products and banking Excellent customer service skills
& attention to detail Education Required High School or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
