For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and " among the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career. Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.
Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support
our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision. Minimum pay is $17 an hour. The qualified applicant will: Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. Resolve client's problems either through direct personal action or referral to alternative
branch or bank resources. Identify and maximize cross-sell opportunities through exploring needs.
Performing other duties as assigned. Client Service Associate (Teller) Qualifications: Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience. Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs. Experience selling products and services based on customer needs preferred. Locations: Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
Covers branches in Vernal, Duchesne, and Roosevelt. Benefits: Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules. Competitive compensation + mileage compensation for travel. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Zions Bank is an Equal Opportunity Employer
grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve.
We believe that investing in your success and well-being is an investment in our customers and our business. Your Purpose Help every customer feel valued by your words and actions Inspire our customers to tell someone about their positive experience Deliver meaningful solutions for our customers
through inbound phone interactions Seek to add value to each customers' experience by sharing your knowledge of our products and services Develop your skills and knowledge in technology, banking, and leadership to help grow your career Build meaningful relationships with our customers What You Can Expect100% fully remote position (requires internet connection and workspace free from distractions)12 weeks virtual online training that begins Wednesday, February 7 at 12:30 pm MSTPaid training hours Monday-Friday, 12:30 pm-9:00 pm MSTStarting hourly wage of $17.00Are you bilingual in Spanish?
Upon completion of training and passing a Spanish language backssment, you will receive an additional
$.75 per hour. After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour.
Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)Flexibility to help you balance life and work; fulltime, part-time, and flexible shifts available after training What Makes You a Great Fit? Passion to serve others, learn continuously, and contribute positively to our culture Enjoy interacting with customers using your outstanding communication skillinteractionperience helping customers solve problems, educate on products/services, and putting the customer first Knowledge of banking and financial services, a plus Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills Live within 90 miles of Vernal, Utah High School diploma or equivalent Don't meet every requirement?
Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway.
You may be a great fit for Zions Bancorporation. What Makes Us a Great Fit? Culture committed to your success100% remote, work from home - save money, save commute time Competitive pay, plus monthly incentive opportunities Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products Monthly contests to keep things fun and rewarding Professional development/leadership development opportunities.
Testimonials: See yourself at Zions" When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of.
Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me! " " Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career. "
