Location: Onalaska, WI
Company: Merchants Bank
that is friendly, outgoing, a quick learner and team player. Duties include providing excellent customer service, cross selling products and services, and processing all types of banking transactions. Previous cash handling and customer service experience preferred.
Please click on or apply in person at Merchants Bank, Onalaska (3140 Market Pl). Questions can be emailed to xyz X@. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Job Summary: This position is considered one of our most critical front-line customer contact positions, as our customers have direct contact with tellers for 85% of all their banking transactions.
Tellers are responsible for all cash-related transactions, in addition to transactions involving paper documents. The position requires good basic, general knowledge of all banking operations.
The successful Teller is one who excels in many areas. Detailed aspects of each area are as follows: Customer Service (Internal and External): Tellers play a vital role in providing service. For many customers, tellers are their primary contact with the bank. Customer Service is measured by the degree to which the teller provides excellent service to customers and maintains constructive relationships with co-workers to ensure a more positive working atmosphere. Acknowledges customers’ presence promptly
with a “come on in” feeling and aware of their surroundings and engaged in what is occurring Sets aside their other work when customers approach Exchanges a greeting, smiles, and calls the customer by name Listens carefully to the customers’ requests, makes eye contact, clarifies facts and summarizes needs Demonstrates enthusiasm in handling customers’ transactions Explains banking procedures to customers in understandable terms avoiding Bank jargon Assists customers in the completion of bank forms, tickets, etc.
Politely refers customers to a Customer Service Representative when necessary Thanks the customer by name for their business and offers further assistance Anticipates customer traffic and plans accordingly to ensure customers are served promptly and efficiently Seeks assistance and guidance from co-workers in a timely and polite manner Cooperates with others and is effective in establishing working relationships Makes suggestions/referrals to enhance customer relationships Offers hospitality to waiting customers Work Habits: Specific skills demonstrating work habits include: Complies with audit regulations Processes transactions efficiently and accurately Develops speed in balancing the teller window Maintains a neat and organized work area Projects a well groomed and professional appearance Adheres to bank policy on absenteeism and the establish work hours Cooperates with other staff members and responds to supervisory guidance and direction, asked good questions, listens and does the appropriate detective work to either help themselves or our customers Assumes additional responsibilities such as ATM, cash items, vault, etc.
Adheres to bank guidelines on handling CTR transactions, Reg E, and overall compliance Dependability: Specific skills demonstrating dependability include: Works independently Stays focused under pressure Completes work in a timely manner Arrives to work as scheduled Accepts accountability Adapts well to change Flexible to changing needs, such as staffing needs for the Branch Is confidential (Internal and External) Is a team player Employee will be expected to contribute to a positive working environment through words and actions Employee will be expected to greet internal and external customers in a friendly and outgoing manner.
Employee will be expected to take responsibility to insure that internal and external customers receive outstanding service. Employees will be expected to complete compliance assignments as needed.
Regular and dependable attendance is an essential function of the job. Adherence to compliance with laws concerning financial institutions and completion of compliance courses as required for job description. Performs any and all other duties, as assigned, to increase performance of Merchants. Working Conditions: Inside environmental conditions. No environmental hazards such as chemicals. Constant use of equipment, including, but not limited to, use of phones, fax machine, copier, coin machine, adding machine, and computer. Physical Demands: Predominately standing for extended periods, walking between units.
Lifting and carrying of coin not in excess of 35 lbs. Average ability in manual dexterity, finger dexterity, and motor coordination. Able to speak, see, and hear. Mental Demands/Competencies: Above-average ability or aptitude in the areas of reasoning, intelligence, and clerical perception. Ability to maintain concentration and focus on customer service in an environment where there is considerable noise from microphones and teller machines. 1 year of cash handling and/or customer service experience. High school diploma or equivalent.
Ability to interact with others effectively. Basic math skills (addition, subtraction, multiplication, and division. ) Attention to detail. Ability to follow established guidelines and procedures. Knowledge of appropriate referral sources regarding customer issues or bank products and services. Relationships: Responsible to Lead Teller for fulfillment of Teller functions. Will have extensive contact with internal and external customers, and is to conduct relationships in a manner that will enhance overall image of the Bank.
promoting business for the bank. This position is also responsible for managing and balancing a cash drawer in an accurate manner. Do you love meeting and talking to people? Are you passionate about helping others and making a difference in your community?
Coulee Bank is seeking out an energetic and passionate candidate to fill a full-time Universal Banker role in our La Crosse office. As a Universal Banker, you will enjoy working flexible daytime hours Monday - Friday, and no more than 2 Saturday mornings/month. As a Coulee Bank Universal Banker, you are outgoing, friendly, and a compassionate team player. You are willing to take the first step to proactively reach out to potential new
customers. This includes going out into the community and introducing yourself as well as reaching out to businesses via phone. You enjoy interacting with both coworkers as well as customers and are not afraid to approach people to make sure they are being helped in a timely manner and to assist them with their financial goals.
A Day in the Life of a Banker You are the main point of contact for customers opening new accounts as well as consumer loans. You will also handle account maintenance, trouble shoot account issues, and assist with any other customer inquiries. Also, you are able and willing to help your co-workers in the teller line if they require it. And, most of all, you can
have pride in working to grow the bank through proactive sales activities both inside and outside the bank!
About Coulee Bank Coulee Bank is a family owned community bank with a long-standing tradition of excellent service with strong roots within the communities we serve. Our mission is simple: Doing the Right Thing for Our Clients & Colleagues. Build a career in the financial industry with pathways for advancements. We recognize that our success is based on the quality and dedication of our team members. That's why we will continually invest in your growth by providing ongoing training and professional development opportunities that deepen your skills and optimize your expertise in the financial industry.
Qualifications To be successful in this role, you will have a minimum of a high school diploma or equivalent and one year of teller/banking experience. In addition, your written and oral communications skills are top notch and will help you to listen and identify customer's financial needs to better support their financial growth. You are a problem-solver that is not afraid to make a decision and are able to take initiative without being asked. Benefits Coulee Bank offers a generous compensation and benefits package, including health, dental, life, and disability insurance.
In addition, we provide a generous 401k match and profit share program, as well as paid time off and paid holidays. Employees are also eligible for tuition reimbursement, fitness reimbursement, clothing allowance, and paid volunteer time. Coulee Bank is an equal opportunity employer committed to creating a diverse workforce. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. PI954d1a9b7dfc-31181-33277905
degree of accuracy.
Maintain accurate transactional records while providing exceptional service to all members. The ideal candidate will be outgoing with outstanding communication skills, the ability to multi-task, and a passion for helping others! The hiring hourly wage for this position starts at $16.00 per hour.
Pay is commensurate with experience. Premium Pay for hours worked on Saturday. Essential Duties and Responsibilities: Professional, well-developed interpersonal skills necessary for serving credit union members and projecting a positive image as a representative of the credit union. Greet and welcome members to the credit union in a courteous, professional, and timely
manner, providing prompt, accurate, and efficient member transactions Maintain an up-to-date comprehensive knowledge on all credit union products and services that are handles or promoted by tellers.
Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures Examine checks for endorsements and to verify other information such as dates, financial institution names, identification of the person receiving payment and the legality of the document Provide members with account status, including current balances and loan payoffs Promote, explain and cross-sell all products and services offered
by the credit union Receive payments and ensure the payments match balances due.
Enter payments into computer. Generate member receipts Respond to members’ requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance Provide routine information on credit union services and policies including eligibility for membership, types of credit union accounts, current dividend rates, locations, office hours, and telephone numbers Count currency, coins and checks received, by hand or using currency-counting machines Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet.
Research discrepancies. Report any discrepancies to the supervisor as necessary. Report malfunctions of teller computer and other equipment used at the teller station. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Process depository bags and record proper information according to credit union procedures Issue personal money orders and cashier’s checks, VISA travel card and gift cards and redeem U. S. Savings bonds, · Perform all duties in accordance with the credit union’s service standards, operations policies, and procedures, and in compliance with applicable state and federal laws and regulations.
· Identify reportable transactions and activities under the Bank Secrecy Act (BSA), its implementing regulations, and Unison’s Anti-Money Laundering program. Comply with requirements under Unison’s Member (Customer) Identification Program (CIP), Fin CEN 314a procedures, and OFAC regulations and sanction programs An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications: Professional, well developed interpersonal skills necessary for assisting credit union members and projecting a positive image as a representative of the credit union Experience in the teller and/or member service area of a credit union or financial institution is preferred as well as previous customer service and cash handling experience Effective oral communication skills to converse with members in person and over the telephone in a pleasant, friendly, and courteous manner. Attention to detail and good organizational skills are a must Ability to perform duties and make decisions under sometimes stressful situations Basic computer skills are required Strong math skills – Ability to add, subtract, multiple, or divide quickly and accurately.
Core Values that include: Integrity, Honesty and Confidentiality Education and Experience: High school diploma or equivalent Full Time Benefits: Health, Dental and Vision Insurance Life Insurance and Short & Long-Term Disability Voluntary Life and Dependent Life Insurance Retirement Plan – Generous Profit Sharing along with 401(k) and Roth options. PTO/Vacation/Holiday Pay Employee Assistance Program Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to use a keyboard to enter text or data into a computer or other machine by means of a keyboard.
Specific hearing abilities required by this job include the ability to hear, interpret and understand speech and/or other sounds to assist our credit union members. Specific vision abilities required by this job include the ability to see details at close range most often from a computer screen. This position requires manual dexterity, occasionally lift and/or move up to 25 lbs. bending, stooping, and standing for extended periods of time.
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Working Environment: Work is performed in an indoor office environment. This position uses standard office equipment, such as but not limited to, computers, check scanner, coin counter, TCR – Teller Cash Recycler, Drive thru canister equipment, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is moderate. The work characteristics described here are representative of those individual encounters while performing the essential functions of this position.
Position Type/Expected Hours of Work: Full time (Approx. 40 hours/week) or Part Time (Approx. 20-25 hours/week) Schedule consist of working a variety of Unison Credit Union’s hours. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Unison Credit Union retains the discretion to add duties or change the duties of this position at any time. Equal Opportunity Employer If you are qualified for this position and would like to apply, then complete an online application using this link: www. unisoncu. org/about-us/careers/. If you would like to submit a resume, send one to: Human Resources Unison Credit Union P. O. Box 260 Kaukauna, WI 54130 Email: Job Types: Full-time, Part-time Pay: From $16.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Profit sharing Vision insurance Experience level: Under 1 year Physical setting: Office Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person
organization and first contact for members. MSRs provide superior service and an awesome experience to all members, offering a full range of products and services through meaningful conversations. Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our members.
At Prospera Credit Union, people aren't just numbers or transactions and you won't be treated that way either. We currently have opportunities for Full-Time Member Service Rep/Teller at our Ballard/North Appleton Location: Full-time = 40 hours per week Must be available to work within the hours of 7:15AM - 5:15PM weekdays (until
5:45p Thursdays) Must be available to work on Saturdays from 8:45AM - 12:15PM (rotational with other branch staff) Bilingual (English/Spanish) is a big plus for these roles As a member of our dynamic team you will be responsible for: Providing professional, friendly and personalized member service during each interaction.
Act as the face of the organization and one of the first points of contact for our members Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc. ). Creating conversations with members to help identify their needs Providing information and education about various products and services Making appropriate referrals,
suggestions and referrals to other team members who specialize in different areas such as loans, investments, mortgages, etc.
Understand and accountable for executing all job functions in a way that is consistent with all requirements of Bank Secrecy Act (BSA) and the USA Patriot Act/Customer Identification ACT (CIP) Other duties as assigned What could make YOU a great candidate for this opportunity? A passion for helping people and being part of an awesome team Excellent verbal communication skills Strong attention to detail Retail experience High School Diploma or GED Teller experience is helpful but not necessary Cash handling experience is a plus but we will train Bilingual (English / Spanish) preferred Working knowledge of basic math, including the ability to balance cash drawer activities Ability to work independently as well as contribute positively to the team environment Ability to hear, assimilate and solve problems quickly, using a member service approach ~Don't meet all the desired qualifications?
We are dedicated to building a diverse, inclusive and authentic workplace so if you're excited about this role but your past experience doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
~ If you are looking for a great opportunity to join a growing team, let's talk! We offer competitive compensation, an excellent benefits package and a fun, family-oriented culture. Prospera Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and the opportunity to work in a fun, friendly, team-oriented atmosphere. Life is short. Work somewhere awesome! _ _ Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran status.
Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
organization and first contact for members. MSRs provide superior service and an awesome experience to all members, offering a full range of products and services through meaningful conversations. Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our members.
At Prospera Credit Union, people aren't just numbers or transactions and you won't be treated that way either. We currently have an opportunity as a Part-Time Member Service Rep/Teller at our Ballard/North Appleton Location: Part-Time: 20 hours per week Must be available to work within the hours of 7:15AM - 5:15PM weekdays (until
5:45PM on Thursdays) Must be available to work on Saturdays from 8:45AM - 12:15PM (rotational with other branch staff) As a member of our dynamic team you will be responsible for: Providing professional, friendly and personalized member service during each interaction.
Act as the face of the organization and one of the first points of contact for our members Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc. ). Creating conversations with members to help identify their needs Providing information and education about various products and services Making appropriate referrals, suggestions and referrals to other team members who
specialize in different areas such as loans, investments, mortgages, etc.
Understand and accountable for executing all job functions in a way that is consistent with all requirements of Bank Secrecy Act (BSA) and the USA Patriot Act/Customer Identification ACT (CIP) Other duties as assigned What could make YOU a great candidate for this opportunity? A passion for helping people and being part of an awesome team Excellent verbal communication skills Strong attention to detail Retail experience High School Diploma or GED Teller experience is helpful but not necessary Cash handling experience is a plus but we will train Bilingual (English/Spanish) preferred but not required Working knowledge of basic math, including the ability to balance cash drawer activities Ability to work independently as well as contribute positively to the team environment Ability to hear, assimilate and solve problems quickly, using a member service approach ~Don't meet all the desired qualifications?
We are dedicated to building a diverse, inclusive and authentic workplace so if you're excited about this role but your past experience doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
~ If you are looking for a great opportunity to join a growing team, let's talk! We offer competitive compensation, an excellent benefits package and a fun, family-oriented culture. Prospera Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and the opportunity to work in a fun, friendly, team-oriented atmosphere. Life is short. Work somewhere awesome! _ _ Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran status.
Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
with staffing in any of our Green Bay locations. Occasional travel to our other branches may be required. Ideal candidates must have flexible availability to work a varied schedule which will include Saturdays, be passionate about member/customer service and thrive in a team and results oriented environment.
Preferred candidates will possess previous cash handling, customer service and/or teller experience. Knowledge of credit union products and services is a plus. Branch Hours: Mon. - Fri. 8:00am- 5:30pm, Sat 9am -Noon Fox Communities Credit Union is a $2.5 billion in assets community-based credit union serving more than 115,000 members at over 20 locations. We take pride in being a
progressive, member-owned, full service financial institution dedicated to serving the community. Fox Communities Credit Union believes our team members are our most important asset.
We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now! Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank. Assist customers and potential customers regarding bank products and services. Promote and sell Horicon Bank products and services and make referral suggestions when appropriate.
Accept and process deposits, withdrawals, transfers, night deposits, mail and ATM transactions. Cash checks, process loan payments and sell Cashier's Checks. Accurately balance teller cash drawer according to established bank procedures. Maintain all audit requirements. Demonstrate understanding and knowledge of Universal Teller programs and systems. Additional Duties and Responsibilities:
Update knowledge and develop professionally by participating in internal and external training. May act as a peer mentor or field trainer to new universal tellers, as needed.
Work closely with the Teller Trainer to ensure an efficient and positive teller training experience. May order bank cash; assist in balancing and maintaining vault, ATM and coin machines. Support branch operations by efficiently completing tasks as needed. May assist with check ordering, branch supply ordering, scheduling vendor maintenance, reviewing of cameras, monthly and quarterly branch audits, maintenance of debit cards and perform other duties as necessary to fulfill the responsibilities of this role, or to
assist in other areas of the bank. Knowledge, Skills, and Abilities: High school diploma or equivalent required.
Cash handling experience a plus. Basic mathematical skills (add, subtract, multiply, divide) required. Computer literacy including experience with Office Suite, MS Word, Excel, and other computer software products. Exceptional customer service skills and good communication skills are necessary to address customer inquiries and resolve conflict in the most appropriate manner while positively representing the bank. Ability to plan and prioritize work, exercise good judgment in all areas of responsibility, and work effectively under pressure and deadlines.
Collaboration/teamwork amongst departments, accuracy, attention to detail and safeguarding of confidential information is required. Working Conditions: Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours, may include some evenings and weekends, and average 20-29 hours a week. Some out of town travel may be required.
include Saturdays, be passionate about member/customer service and thrive in a team and results oriented environment. Preferred candidates will possess previous cash handling and or teller experience. Knowledge of credit union products and services is a plus.
Branch Hours: Mon. - Fri. 8:00am- 5:30pm, Sat 9am -Noon Fox Communities Credit Union is a $2.5 billion in assets community-based credit union serving more than 115,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community. Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment,
competitive salary and an excellent benefit package which includes, medical, dental & vision insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off!
As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now! Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
