transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance
the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Buffalo Wild Wings-Lincoln For more details: jobs-search.
org/education_lincoln-c438505/buffalo-wild-wings-cashier-customer-service-urgently-hiring-lincoln_i1969551127
benefits , including: Health, dental, and vision insurance A 401(k) with company match Paid time off (PTO) A health savings account (HSA) Paid holidays Gym membership reimbursed by insurance Periodic snacks and team lunches If you're ready to take the next step in your career, apply today!
CALL CENTER INTAKE SUPERVISOR: YOUR ROLE You play a pivotal role in ensuring the efficiency and effectiveness of our intake processes. Your responsibilities extend beyond overseeing agents' Key Performance Indicators (KPIs); you actively engage in coaching sessions, providing valuable insights during Quality Assurance (QA) evaluations. You're at the forefront of tracking productivity, ensuring not only
quantity but also the delivery of exceptional service through the successful signing of quality cases. You are the driving force behind our commitment to excellence!
WHAT WE NEED FROM YOU The experience required for the position is: 2+ years of call center experience as a team lead or supervisor YOUR HOURS The typical schedule is Monday - Friday with working hours falling between 8:00 am and 6:00 pm. LEARN ABOUT US: We are a cutting-edge law firm, that utilizes a business-like entrepreneurial approach to connect claimants with top litigators nationwide. Led by renowned founding partner Thomas L. Young, we have recovered hundreds of millions for disaster victims. Through high-quality digital
media and TV advertising, we educate consumers on their rights regarding losses caused by negligence or disaster.
Our mission is to ensure everyone is seen and heard. With a down-to-earth culture emphasizing integrity, innovation, and ethics, we provide training and support for employee success. Enjoy a fun and welcoming atmosphere, with incentives, prizes, and opportunities to connect with colleagues. We are a company that values and invests in your future! Applying for this position is a walk in the park if you feel it's a good fit for you. The initial application can be completed in less than 5 minutes. Best of luck! Job Posted by Applicant Pro
Assist members with teller transactions, account maintenance and inquiries regarding products and services. Assist members with opening and closing accounts and addresses and resolves member problems, inquiries, or complaints. Maintain accuracy via transactions and information provided in person, during calls and emails.
Act as a liaison between members and departments providing insight to trends that may be impacting member service. Trouble shoot and resolve member and internal inquiries in a timely manner. Actively cross-sell products and services to members to achieve or exceed established individual and branch sales goals. Respond to online banking request, emails, and messages. Perform
other duties as assigned. PERFORMANCE MEASUREMENTS: Provide informed, prompt, and accurate service to all members by greeting members immediately.
Open all accounts, certificates of deposit, and other Credit Union products or service in accordance with regulations, ensuring all related forms and documents are completed and filed/scanned in a timely manner. Carry out assigned duties and responsibilities with minimal errors according to established branch and credit union standards/procedures. Actively cross-sell products and services to members to achieve or exceed established individual and branch sales goals. Troubleshoot and resolve member and internal inquiries in a timely and accurate
manner, communicating the resolution to affected parties.
Ensure compliance with all applicable Credit Union policies, procedures, and regulations. Maintain a professional work environment and business-like appearance according to credit union policy. REQUIREMENTS: One to three years minimum of similar or related experience Employee must be professional, dependable, and flexible Excellent Communication Skills Excellent Organizational Skills Enthusiastic towards job functions and duties Capable of working independently with little or no supervision Self-Motivator and ability to formulate solutions Windows, Word, Excel, and Internet proficiency.
Ability to prioritize tasks Ability to travel to other branches for support Job Posted by Applicant Pro
on employees, find a potential career opportunity and share your experience on your college application. As a Student MSR-I you will perform a variety of member services functions such as engaging with members to identify potential needs and seek opportunities to cross sell products and services.
You will be responsible for providing a variety of paying and receiving functions for members such as processing deposits, withdrawals, loan payments, transfers, wires and money orders. Balances each day's transactions and verifies cash totals. Pay Range: Starting pay $16.50 review for performance-based pay increase at 6 month. Schedule: Mon - Sat Flex Overview: Part-time: 10-hours per week-
You will be able to work after classes, Saturdays, and during your breaks. SFCU will work around your school schedule. Responsibilities: Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
Represents the Credit Union in a courteous and professional manner. Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Answer questions about products and services and resolve problems that are within authority to resolve. Refer problems that are beyond
authority to supervisor, along with recommended solution. Receives and processes member financial transactions, including deposits, transfers, withdrawals, wires, loan payments, and sale of money orders.
Balances cash drawer and daily transactions. Performs a variety of miscellaneous tasks including typing, filing, computer input, and answering the telephone. Assumes responsibility for the effective and professional performance of member service functions: Presents and explains Credit Union services and products to members and assists in meeting their financial needs by identifying cross-sell opportunities and actively cross selling. Answers questions and solves problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.
Monitors and maintains professional use of individual cell phone during work hours. Performs account changes as needed. Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management: Acts as liaison between members and departments.
Keeps supervisor informed of area activities and of any significant problems or concerns. Ensure behaviors align with the culture of the organization. Attends meetings as required. Assumes responsibility for related duties as required or assigned: Keeps work area clean, well-maintained, and secure. Performs related clerical duties as required. T raining/Education/Certification: Education: A current Junior or Senior in high school or undergraduate in college Experience: Abilities generally acquired on the job in 12 months.
No experience necessary. Required Knowledge: Knowledge of Service Representative operations and procedures. Basic understanding of SFCU operations. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Participation in school activities, clubs, and other events.
Other Skills: Working knowledge of regulations relating to all Credit Union deposit products (Reg E, Reg CC, Reg D, Truth-in-Savings Act). Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Good math skills Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Participation in school activities, clubs, and other events.
Ability to operate related computer applications and business equipment including 10-key calculator, computer keyboard copy machine, coin and money counting machines. Job Posted by Applicant Pro
processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Job Duties Personally support every customer to Own it. Customer Care & Service Drive Sales through building authentic relationships with customers Assist customers on the showroom floor Accept & process current customer payments Assist with store sales by in store marketing Input customer information into the store computer for new lease agreements Update customer information & account status in the store's computer system Manage cash transactions with customers Administrative Assistance File & maintain customer folders and records
Answer incoming telephone calls Maintain regularly mailing campaign Process order forms and references Additional duties Maintain the appearance & organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing & merchandising Additional duties as assigned by management Job Requirements High school diploma or equivalent Excellent interpersonal skills are required for daily customer contact Working knowledge of electronic products (appliances, computers, etc.
) Strong sales skills- showroom and telephone Position may require lifting up to 50 lbs. without help Excellent telephone manners Strong communication skills Strong computer skills Maintain professional appearance Job Posted by Applicant Pro
and guests. Greeting and directing visitors, residents, and guests with warmth and professionalism, ensuring a memorable first impression Answer incoming calls, route them to the appropriate personnel, and provide information as needed Monitoring alarm systems to ensure the safety of the community, responding promptly and effectively to any emergencies Act as the primary point of contact during emergency situations, coordinating responses and ensuring the safety of residents enforce community policies and regulations to maintain a secure and orderly environment for residents and guests monitoring and control entry and exit points, verifying the identification of visitors and vendors positively
interacting with resident families and promptly addressing any concerns following all guidelines related to confidentiality and HIPAA.
performing other duties to support excellent customer service to all individuals served.
This position requires exceptional interpersonal and communication skills to create positive connections with residents, visitors, and staff members. Previous related experience is preferred. Our ideal candidate will have a positive attitude, work well in a team environment, and have the ability and willingness to learn. Waverly Heights provides a friendly work atmosphere along with great pay and benefits to support each employee's well-being and success! Waverly
Heights provides excellent educational assistance opportunities to all team members!
Exceptional Benefits Waverly Heights provides exceptional benefits for full-time employees including: 100% employer paid Medical Insurance 100% employer paid Dental Insurance 100% employer paid Life Insurance and Long-Term Disability Paid Time Off Educational Assistance including Student Loan Assistance, Tuition Assistance and Scholarships Generous non-matching 401(k) contributions annually to help save for retirement About Waverly Heights Welcome to Waverly Heights, where compassion, respect, and the hospitality mentality are the foundation of our organization. Located just outside of Philadelphia in Gladwyne, PA, we take pride in creating an inviting atmosphere where residents and employees alike feel valued and appreciated.
At Waverly Heights, we firmly believe that our success stems from the dedication and care of our team members. We support each individual's growth and professional development, recognizing that their contributions play a vital role in our collective achievements. If you are someone who understands the importance of your role in shaping Waverly's success and finds fulfillment in making a positive difference in the lives of others, we invite you to join our team and be part of something truly exceptional!
Waverly Heights is an equal opportunity employer and is committed to providing a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, interaction, gender identity or expression, interactionual orientation, national origin, age, disability, marital status, or any other protected status in accordance with applicable federal, state, and local laws. At Waverly Heights, we value and respect the unique backgrounds, experiences, and perspectives of all individuals, and we actively promote a culture of inclusion and belonging.
Job Posted by Applicant Pro
a college or technical school (not a requirement but preferred). #2. 5+ years minimum experience in power generation field. Responsibilities of the Power Generator Field Technician : As a Journey Level Generator Field Technician you will maintain, test, troubleshoot, repair, and rebuild diesel and gaseous generator sets and ancillary equipment per approved factory and company procedures.
Perform field inspections of generators. Determine generator condition by conducting inspections & diagnostic tests. Identify and repair problems with electrical and mechanical systems. Perform load bank test, calculate KW for testing. Complete tune-ups and/or the repairs identified during the diagnostic
process. Troubleshoot & repair AC and DC controls and equipment such as engine controllers, Automatic Voltage Regulators, battery chargers, block heaters, automatic transfer switches and switchgear.
Troubleshoot & repair diesel and gaseous engines. Conduct up-fit modifications to new power generation equipment. Engine rebuilds. Load test batteries, check and repair charging systems. Verify generator performance by conducting tests, adjusting controls & systems as needed. Maintain records with an accurate documentation of service and repairs. Keep company tools and equipment operating by following operating instructions. Requirements for the Power Generator Field Technician : What we need
from you: Basic knowledge of AC 110-690 VAC system fundamentals and work practices.
Basic knowledge of DC systems fundamentals and work practices. Knowledge of generators, diesel and gaseous engines, controls, and systems. Understand basic operation of transfer switches and switch gear. Knowledge of mechanical & electronic governors. Ability to understand wiring diagrams, motors, transformers. Ability to use vendor diagnostic software to identify and repair deficiencies. Ability to work safely around electrical components. Ability to qualify new and used parts for the job being performed. Ability to complete jobs assigned with little to no supervision. Excellent customer service skills which includes both verbal and written communications.
Must work /communicate well with electricians, contractors, site managers. Updates job knowledge by participating in educational opportunities/training and reading technical and regulation publications. Excellent written and verbal communication skills; ability to write clearly and concisely. Basic computer skills (MS Office, emails, typing, etc. ) Experience/Education Requirements: Associates Degree (AA) from a college or technical school (not a requirement but preferred). 5+ years minimum experience in power generation field.
Physical & Mental Requirements: Ability to sit, stand, and walk for extended periods of time. Ability to lift up to 50 pounds and go up to 100 pound with assistance. Ability to see, hear, talk and touch. Ability to use repetitive motion using various tools. Ability to travel by car or air. Ability to work in a fast-paced/high pressure environment Other Key Requirements: 100% onsite, in-office role. No sponsorships or visa holders. No Corp-to-Corp. Own and maintain a tool inventory commensurate with position. Maintain a valid driver's license and be insurable under the employer's insurance policy.
Ability to travel by car, and air up to 75% of the time with 3-4 week extended stays at remote job locations. Ability to work overtime as needed, including nights and weekends. This will be determined on business needs. Benefits of the Power Generator Field Technician : Health insurance 15 Paid Time Off (" PTO" ) days 9 Paid Holiday's Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Accidental Death & Dismemberment Insurance 401(k) matching Referral Program Flexible Spending Account (medical and dependent care) Health Savings Account Critical Illness Hospital Indemnity Accident Parental Leave Pay Bereavement Pay Jury Duty Pay Professional Development Assistance Employee Assistance Program.
About Relevante, Inc. the Recruiting Firm Representing the Client for this Job Relevante is an accounting & technology direct hire recruiting and contract staffing firm. We help our Clients identify and recruit the best talent in the market and help our candidates win engaging and enriching jobs. Our Clients are some of the best companies to work for among F1000 and emerging fast growth companies in the region. Relevante has been consistently ranked as a fast growth company and one of the largest recruiting, accounting, and management consulting firms in the Philadelphia region.
To stay connected with our network, please follow us on Linked In /company/relevante.
having good people skills is necessary. Responsibilities: Engage clients in backssing their service needs and develop client-centered plans. Act as liaison for clients receiving supportive services from various agencies. Proactively develop and arrange educational/preventative health programs and services for clients.
Provide crisis intervention with clients on a short-term basis. Prepare and distribute monthly calendars, newsletters, and event fliers. Maintain social service files and be familiar with policies regarding service provision. Prepare, submit monthly/quarterly/annual reports on program activities. Ensure documentation and case notes in client records is appropriate, accurate,
timely and in accordance with policies and funding requirements. Requirements: 5+ years of experience working with people with disabilities. Strong social work background.
Bachelor's degree in social services or related field. Highly personable and able to work with people from diverse backgrounds. Hands-on, energetic, and creative. Excellent organizational, analytical, and listening skills. Bi-lingual is desirable. Basic computer skills (Word, Excel, Outlook). Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary
self-identification form, please click here or copy and paste the following link into an open window in your browser: jobs.
/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)PDN-9ae7d857-e3c6-47cc-9245-8cda6b47fc5e
billing, underwriting questions and claims first notice of loss Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls Make continual real-time decisions while always looking out for the best interest of the company, agent and insured Ideal Candidate: Must be bilingual in both English and Spanish Experience with a high call volume, preferably related to insurance Self-motivated, able to work well with average supervision Prioritize work in a fast-paced environment where priorities constantly change Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able
to resolve problems in real time Experience with Microsoft Word, Excel, Lotus Notes, AS400, On Base systems preferred Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and Shore Tel phone system preferred On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references For more details: jobs-search.
org/information-technology_phoenix-c424818/bilingual-customer-service-representative-phoenix_i1969312637
transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance
the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Arby's - Greencastle For more details: jobs-search.
org/education_greencastle-c430537/arby-s-cashier-customer-service-urgently-hiring-greencastle_i1969305971
replacement, or general electrical maintenance, we have the right services for you. With more than 135 employees and 95 vehicles on the road, our team is always ready to respond quickly to deliver efficient solutions for lasting results. We currently have an opening for a Customer Service Representative to join our team.
Position Summary: As a Customer Service Representative for Flame you will be the front line of support for clients and all company staff, ensuring satisfaction with products, services, and features. This support team member will provide meaningful interactions with all those placed on their path with the goal of being inviting and building long-term relationships. Why
work for Flame Heating, Cooling, Plumbing & Electrical? Lucrative pay structure including commissions. Comprehensive Benefits Package 401K Matching Paid Holidays Paid Vacation Work-Life Balance Great reputation built around a loyal customer base Benefits: Medical, Dental, Vision, Life insurance, Short- and Long-term Disability plus additional insurance that can be purchased by the employee Pay: $16.00/hr.
- $20.00/hr. - Depending on Experience Work Hours: Monday thru Friday, 8:00am - 4:30pm with occasional Saturdays REQUIREMENTS : 2 + years of experience in customer service Professional phone skills. Energetic personality. Strong proficiency in MS Office. Highly organized and detail oriented.
Ability to multi-task. Must be able to work independently. RESPONSIBILITIES : Clearly Communicates and provides Ultimate Client Experience Answer and route all incoming calls Setting up and scheduling service calls according to company policies Assist Service Dispatcher as needed Educate customers about our products and services Resolve customer concerns Participate in outbound calling initiatives Maintain and promote a positive image of Company Order entry for new or additional products/services Maintains customer accounts Other duties as assigned Due to the high volume of candidates we ask that you DO NOT call our office directly to ask about your application.
Please submit your application online only. If you would like to speak to a recruiter, please call 206-249-xyz X. customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees - we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.
The Spa at The Cliffs is continuously growing and expanding! We are seeking a gracious, thoughtful, and motivated part-time Spa & Gift Shop Attendant who can create a sense of luxury while engaging with guests. The Spa at The Cliffs is open daily, 9:00am-8:00pm. We look forward to connecting with you! Position Summary: The Spa and Gift Shop Attendant
is responsible for superior customer service by upholding The Cliffs' Mission, Values, and Basics. This position is responsible for consulting with guests in coordinating Spa services in an efficient, courteous and professional manner.
The Spa and Gift Shop Attendant position is responsible for maintaining all areas to ensure the facility and amenities are presented in an exemplary fashion. In addition, the Spa and Gift Shop Attendant should maintain cleanliness in common areas to the California State Board regulation standards. The Spa and Gift Shop Attendant position should be well versed in appropriate proper verbiage and professionalism. Spa and Gift Shop Attendant position works
closely with Estheticians, Massage Therapists, Nail Technicians, Gift Shop Manager, and Spa Manager.
Essential Functions of the job: Greet all guests with a welcoming, friendly attitude as they are the first face seen when entering the spa or gift shop Provide excellent customer service at all times Answer phones promptly and schedule spa and facility reservations according to company protocol Check in spa guests and provide information while guiding a tour Share information with guests about current promotions, products, retail items, membership, and services, in order to drive sales revenue Attend meetings and trainings to learn current spa and gift shop information, and practice new techniques or treatments when necessary Creatively resolve guest requests and issues as necessary Maintain empathetic attitude to recover guests who have had a negative experience Maintain cleanliness in accordance to California State Board regulations in treatment room and common areas Maintain cleanliness in gift shop including item placement, stocking, and dusting Demonstrate an attitude of friendly hospitality in every aspect of service Communicates pleasantly, professionally, and courteously with guests, management and co-workers Comply fully and consistently with all the hotel conditions of employment and standards of uniform, grooming.
Physical Requirements: Ability to stand continuously for the duration of the shift (4-8 hours) Ability to sit continuously for the duration of the shift (4-8 hours) Ability to carry 40+ pounds when necessary Education, Experience, Skills: High School Diploma or GED equivalent Must have completed Responsible Beverage Service Training and ABC exam certified. Ability to provide a high level of customer service Ability to work nights, weekends, and holidays when necessary Ability to be sales oriented and able to communicate information regarding product and services to guest Maintain a friendly, outgoing attitude throughout all shifts Must be able to communicate and work effectively with co-workers in all departments Hospitality experience is preferred Luxury Spa experience is preferred This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions.
To learn more, please visit: . Summary of Role: NFP is seeking a Customer Service Representative to provide call center support for our employee benefit clients. The ideal candidate will provide exceptional customer service by assisting new and existing clients with benefit enrollment, claims resolutions, eligibility, ordering id cards, locating in-network providers, benefit education and other issues. Essential Core Duties
and Responsibilities Field incoming calls from clients and their employees Assist with ordering ID cards Complete enrollment elections Locate in-network providers Reset enrollment system passwords Explain benefit options Provide claims assistance and resolution support Contact providers to address claims concerns Navigate benefit administration platform to identify employee current elections and notate calls Provide confirmation statement to employee upon completion of enrollment Record calls updating elections or beneficiaries Provide administrative support as needed: assist with ordering of supplies, contact/manage office vendors, prepare packets and/or client fulfillment needs, etc.
Desired Skills Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong Speaking/Writing Skills - Effectively communicating with others on the phone and in writing to articulate the resolution and/or items or information needed. Leadership- Provide direction, training and development for team members. Develop processes and procedures for effective service.
Exceptional Customer Service Skills - Provide professional yet compassionate support to resolve issues quickly and efficiently. Ideal candidate will possess the ability to diffuse intense situations and gain the trust of the caller for positive resolution. Desktop Computer Skills - Microsoft Office proficiency is an essential part of this position to include Excel and the creation of spreadsheets and manipulating the data. VLOOKUP is used to compare data sets in determining changes and/or discrepancies. Desired Qualifications: Customer service experience is required. Call center experience is preferred but not required.
Education: High School Diploma Working Conditions: Remote, Pacific Time business hours 9 am - 5pm PST Physical Demand: Ability to sit at a computer for a long period of time. Duties require standing, walking, talking, sitting, and hearing. Supervisory Responsibilities: n/a Compensation: Hourly rate, subject to taxes Pre-employment drug screening is required. What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our People First culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You. Better together! NFP is an inclusive Equal Employment Opportunity employer. PDN-9ae7e402-519e-4f3b-aa7a-3d7a27c48538
