skills to recognize problems Excellent computer skills and strong aptitude to learn and maximize use of applications Licensure/Certification/Registration N/A Additional Information Job Benefits! Health/Dental/Vision Tuition Reimbursement up to $1,200 per year Retirement with employer match Onsite daycare with extended hours, holidays and weekends Onsite fitness facilities shop delivery to your unit On-site Employee Health services Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions 1906 Employee Store 20% tuition discount on most classes at Cox College Cafeteria discount For more details: jobs-search.
org/sciences_springfield-c437653/coxhealth-pfs-customer-service-springfield_i1970119710
Medical/Vision/Dental and more! No cost e Care visits Employer-provided mental health services for employees and eligible family members Retirement with employer match up to 5% Tuition discounts and reimbursement available for continuing your education Cox Health Fitness Center and Child Care discounts Job Summary As a Medical Assistant at Cox Health Mountain Grove, you will play a crucial role in the day-to-day operations of our clinic.
Enjoy having weekends off with a consistent, Monday through Friday, 8:00 a. m. to 5:00 p. m. schedule that allows you to work closely with highly-rated healthcare professionals, performing both administrative and clinical duties. Administrative duties
may include scheduling appointments and maintaining medical records. Clinical duties are performed under the direction and support of clinic providers and may include taking and recording vital signs and medical histories, preparing patients for examination, and drawing blood.
Job Requirements Education Required: Graduated from a formal MA training program that included pharmacology class, anatomy/physiology, the basics of medication administration, and completion of a clinical externship, OR graduated with an accredited Licensed Practical Nurse Diploma. Experience Required: 1 year primary care experience Preferred: Previous experience in health care setting, particularly in an ambulatory
clinic setting. Previous experience in work that involved direct contact with people.
Skills Excellent verbal and written communication skills. Able to work independently and collaboratively in a team. Carry out delegated tasks as directed by supervisors or with provider oversite. Proficient Computer skills Licensure/Certification/Registration Required: Certification from a program recognized by Cox Health - CMA (AAMA – American Association of Medical Assistants) OR RMA (AMT – American Medical Technologist, or American Association of Medical Personnel) OR NCMA (NCCT - National Center for Competency Testing), CCMA (NHA - National Healthcareer Association), NRCMA (NAHP- National Association for Health Professionals ), OR LPN.
Must obtain American Heart Association BLS within 90 days of hire. For more details: jobs-search. org/ma-iii_springfield-c437653/ma-iii-lpn-float-pool-springfield_i1970103291
systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.
Why Tech Electronics? At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today. We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a
job that's more than just a job, our Tech family is waiting for you! What's in it for you? Health, Vision & Dental Insurance on DAY ONE Company cell phone Paid Time Off & Accrued Personal Time Tuition Reimbursement Long term & Short-term disability Generous Holiday Schedule Relaxed Family Culture Teladoc, Surgery Plus, & other medical benefits POSITION OVERVIEW Processes service requests received by telephone, fax, e-mail, or personally from customer or company employee into database.
Dispatches appropriate technicians as required by service request or Help Desk Manager. Responsible for maintaining professional communications with the customer and maintains a sense of ownership of the
customer's issues at all times. FUNCTIONS OF THE JOB Acts as a supervisor/mentor for the Customer Service Dispatch I as assigned by the Customer Experience Manager.
Can have Customer Service Dispatch 1 employees report to them for first 6 months Holds monthly one on ones with any Customer Service Dispatch 1 employees assigned to them Assures that the Customer Service Dispatch I understands and follows Tech Electronics' business processes. Provides required support and guidance for the Customer Service Dispatch I during onboarding and training phase. Reviews and confirms the Customer Service Dispatch I's understanding of each Strategic Business Unit's strategy and objectives.
Receives and processes all customer requests for service on their communication system via Internet, telephone, fax, or e-mail. Ensures that all information is obtained from the customer so service personnel can properly resolve the issue within the first service call ensuring that we meet the customer's expectations regarding response and resolution time frames. Continuously reviews status of work orders to ensure proper resolution time frames are met. Maintains a detailed knowledge on Tech's services, systems, and personnel in order to properly support the customer's service requests.
Treats each customer with a sense of professionalism and urgency so as to project a competent and concerned attitude. Dispatches appropriate technicians as required by service request or Service Supervisor. Communicates to the technicians all the information so they can be successful on service calls; maintains awareness of reducing windshield time between service calls through use of the global positioning system Ensures accurate information is entered into the database and the database always remains current and up-to-date. Maintains accurate information assuring that all scheduled times are met and efficiently performed.
Escalates any systems down or customer concerns to appropriate personnel. Understands all customer service policies; insure that our customers are directed to the appropriate individuals at Tech that can address the specific customer needs or issues. Maintains a favorable working relationship with all employees and managers to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement. POSITION QUALIFICATION REQUIREMENTS The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Education: High School diploma or G. E. D. equivalent Experience: Two years call center or dispatching experience One year data entry experience One year experience using computer systems, including MS Office.
services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: Are you an Automotive technician / mechanic, Dealership service writer or manager, Automotive parts manager or counter person looking
to transfer your skills to a new career? Wise F&I is currently seeking full-time Mechanical Claim Adjusters to support our Mechanical claims team and our continued business growth.
This position is Monday through Friday with weekends off. We provide a competitive salary commensurate with experience, ASE program certification or recertification reimbursement, have 9 major holidays scheduled off annually - with pay, provide a robust health care and benefits package; in addition to, a bright, modern workspace with optional stand-up desk capability, and potential hybrid (WFH) opportunities. Primary Job Function: The Claims Adjuster is responsible for the set-up and processing of automotive
Mechanical claims filed with our company that cover mechanical breakdown, appearance, tire & wheel and other benefits.
This includes reviewing repair estimates, inspection reports, supporting documentation, communicating with repair facilities, and ultimately determining coverage while providing outstanding customer service. Job Responsibilities / Tasks include: Working in a call center environment focused on handling calls daily within expected performance metrics, handle times, and volume. Providing outstanding customer service while reviewing claims using the process established by department and within company guidelines. Reviewing and verifying repair costs using standard " national labor and parts guides to ensure estimates are within approval guidelines.
Verifying, analyzing, and investigating repair information to determine if coverage is within the terms of the service contract. Providing accurate and customer focused communication to customers, dealers, repair facilities, and vendors in a clear and concise manner. Determining the appropriate authorization amount based on contract terms. Documenting all interactions, research, verifications and other claim-related information in the claim administration system. Ability to communicate effectively by telephone and email with retail and wholesale customers, repair facilities, and non-related parties using great customer service skills.
Working pro-actively and cohesively as a member of the claims team. Attending company paid training seminars and/or continuing education. Maintaining high customer service requirements, accuracy and productivity standards. Working with management on specific issues / other duties as requested. Required Education and Skills include: High school diploma or GED preferred. Technical training or College Degree is a plus. Preferred 2 or more years of hands-on automotive repair or equivalent automotive technical experience (Technician, Service Writer or manager, Parts, etc.
) ASE or equivalent Manufacturer certification is a plus. Outstanding verbal and written communication skills. Possess strong customer service skills including conflict avoidance/resolution, negotiation, and persuasive speaking. Proficient use of current computer systems, Microsoft and web-based applications. Proficient use of communication tools for email, instant message and meeting platforms. Possess problem solving, decisiveness and effective time management skills.
Comprehensive Benefits: Competitive hourly wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Bright, Modern Workspaces 9 Paid Holidays (per year) Paid Vacation Days 401K Retirement Plan (100% company match up to 4% of income w/ immediate vesting) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life and S/T Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.
