Customer service agent

Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion

of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references Please read requirements carefully as we are prioritizing those that meet the requirements.

For more details: jobs-search. org/education_tempe-c424811/job_i1969311726

Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion

of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable

employment references Please read requirements carefully as we are prioritizing those that meet the requirements.

For more details: jobs-search. org/education_tempe-c424811/customer-service-rep-hiring-immediately-tempe_i1969657547

Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion

of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable

employment references Please read requirements carefully as we are prioritizing those that meet the requirements.

For more details: jobs-search. org/education_tempe-c424811/customer-service-representative-ii-tempe-az-hiring-immediately-tempe_i1969550121

role requires a combination of relationship-building, strategic thinking and sales acumen, to establish partnerships that enhance the offerings and success of our homecare franchisees. This position partners with internal stakeholders to enhance program usage and franchisees experience.

For example, such as marketing to develop collateral for program promotion and operations to improve efficiencies or address franchisees concerns. The National Partnership Account Representative role can be remote-based anywhere in the U. S. and operates as part of a franchise support team located in the Phoenix, Arizona metropolitan area. Duties/Responsibilities: Assist with identifying/developing relationships

with potential national partners & technical product partnerships Assist with credentialing paperwork for offices to participate with national partners Assist with developing communications to our national partners and prospective national partners to keep them engaged and aware of active partnerships opportunities Provide subject matter expertise on payor sources (e.

g. VA, MA, Medicaid, long-term care insurance, Workers comp, etc. ) and be able to provide support to franchisees by region based on physical location Data analytics support and reporting (ad hoc) - i. e. adoption rate Data cleanup in e RSP as needed to capture national partnership referrals that aren't currently being captured

in the system Experience creating content and gathering information around our national partnership opportunities and caregiver training Assist with conducting competitive intelligence and market research and identify/track market trends and partner with Marketing to support dissemination of information to our organization.

Support in developing product strategies including product surveys and focus groups Assist in developing product marketing materials Attend scheduled virtual and in-person meetings, SYNERGY Home Care University training, and our Annual Franchise Convention. Required Skills/Abilities: Must have healthcare experience; preferably in payor sources Analytical mindset with the ability to use data to drive decisions.

Knowledge of relevant regulations and compliance requirements in the homecare industry. Strategic thinking and problem-solving abilities. Proficiency in G-Suite (Including Docs, Sheets, Hangouts, Email, Calendar & Drive) Exemplifies the SYNERGY Home Care culture of empowerment and accountability: Well-organized, collaborative, able to prioritize work, manage time effectively, follow through on commitments, and meet deadlines in a fast-paced environment with multiple internal stakeholders Strong interpersonal, communication, and relationship building skills.

Education and Experience: Bachelor’s degree in a related field or equivalent combination of education and experience Minimum 5 years of proven experience in account management, partnership development, or business development within the homecare or healthcare industry. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Disclaimer: The preceding job description has been written to indicate the general nature and level of work performed by employees holding a position in this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.