Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion
of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/education_tempe-c424811/job_i1970251973
Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion
of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable
employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/education_tempe-c424811/customer-service-agent-tempe_i1969461171
Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion
of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/education_tempe-c424811/job_i1969311726
Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion
of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable
employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/education_tempe-c424811/customer-service-rep-hiring-immediately-tempe_i1969657547
Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion
of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable
employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/education_tempe-c424811/customer-service-representative-ii-tempe-az-hiring-immediately-tempe_i1969550121
role requires a combination of relationship-building, strategic thinking and sales acumen, to establish partnerships that enhance the offerings and success of our homecare franchisees. This position partners with internal stakeholders to enhance program usage and franchisees experience.
For example, such as marketing to develop collateral for program promotion and operations to improve efficiencies or address franchisees concerns. The National Partnership Account Representative role can be remote-based anywhere in the U. S. and operates as part of a franchise support team located in the Phoenix, Arizona metropolitan area. Duties/Responsibilities: Assist with identifying/developing relationships
with potential national partners & technical product partnerships Assist with credentialing paperwork for offices to participate with national partners Assist with developing communications to our national partners and prospective national partners to keep them engaged and aware of active partnerships opportunities Provide subject matter expertise on payor sources (e.
g. VA, MA, Medicaid, long-term care insurance, Workers comp, etc. ) and be able to provide support to franchisees by region based on physical location Data analytics support and reporting (ad hoc) - i. e. adoption rate Data cleanup in e RSP as needed to capture national partnership referrals that aren't currently being captured
in the system Experience creating content and gathering information around our national partnership opportunities and caregiver training Assist with conducting competitive intelligence and market research and identify/track market trends and partner with Marketing to support dissemination of information to our organization.
Support in developing product strategies including product surveys and focus groups Assist in developing product marketing materials Attend scheduled virtual and in-person meetings, SYNERGY Home Care University training, and our Annual Franchise Convention. Required Skills/Abilities: Must have healthcare experience; preferably in payor sources Analytical mindset with the ability to use data to drive decisions.
Knowledge of relevant regulations and compliance requirements in the homecare industry. Strategic thinking and problem-solving abilities. Proficiency in G-Suite (Including Docs, Sheets, Hangouts, Email, Calendar & Drive) Exemplifies the SYNERGY Home Care culture of empowerment and accountability: Well-organized, collaborative, able to prioritize work, manage time effectively, follow through on commitments, and meet deadlines in a fast-paced environment with multiple internal stakeholders Strong interpersonal, communication, and relationship building skills.
Education and Experience: Bachelor’s degree in a related field or equivalent combination of education and experience Minimum 5 years of proven experience in account management, partnership development, or business development within the homecare or healthcare industry. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Disclaimer: The preceding job description has been written to indicate the general nature and level of work performed by employees holding a position in this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Administer Google Workplace settings for the organization and maintaining documentation (training provided) including but not limited to: Resetting passwords Creating Google Groups Submitting requests to add more licenses Adding and removing aliases on accounts Onboarding and off boarding of employees (System accounts, VOIP, PCs, Active Directory).
Forward tickets requests to the correct department if it does not pertain to IT Primary support for internal staff for all PC equipment and cloud services. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions. Triage Adhoc requests, prioritize,
resolve, or escalate when necessary. Resolve all windows, printers, and remote software break/fix issues. Assist IT management with ongoing projects. Maintain networking equipment including Firewalls, Switches, and Internet (training provided).
Maintain Patch Management for workstations and servers (training provided). Monitor logs on all systems including on premise and cloud servers, firewalls, and anti-virus software. Continuous improvement on building out ticketing system requirements and RMM tool capabilities. Attend scheduled virtual and in-person meetings, SYNERGY Home Care University training, and our Annual Franchise Convention. Required Skills/Abilities: Excellent verbal and
written communication skills. Excellent interpersonal and customer service skills.
Ability to troubleshoot all aspects of computers. Excellent organizational skills and attention to detail. Self-starter with little supervision. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks. Ability to function well in a high-paced and at times stressful environment. Education and Experience: High school diploma or equivalent. At least two years related experience required. Preferred Comp TIA A+, Network+, Security+, or other relevant certifications. Preferred Associate degree in computer science or related field.
Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. Disclaimer: The preceding job description has been written to indicate the general nature and level of work performed by employees holding a position in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
