Location: Dallas, TX
program with the phone team taking inbound calls from parents who are asking questions about the program and their account. All associates in this role are crossed trained to work at the front desk to assist walk-in customers, too, but primary on phones. For this role, we need someone: Comfortable with speaking to customers about our processes and services Multi-tasking in order to move the calls along (entering notes, etc.
while on a call) Will need to possess strong CS experience as you will be navigating and providing solutions to applicant questions EDUCATION/ EXPERIENCE REQUIRED : High School diploma or equivalent required REQUIRED : One year call center or high call volume in an
office setting, general office experience required REQUIRED : Bilingual in Spanish Knowledge of basic computer software (Word, Excel, Outlook) Strong data entry skills, communication skills, and customer service skills Must be able to effectively problem solve and be flexible Must be able to promote a positive work environment, multi-task and handle confidential information Prompt and regular attendance required Must be able to proficiently and accurately process data entry, scan documents, and meet deadlines associated with each task Must be a team player and be able to work independently and take initiative Application Process Includes: Drug testing Background check For more details: jobs-search.
org/administration_dallas-c448655/job_i1970180041
and verbal instructions - Must have great communication skills and possess some social media knowledge - Must own computer with reliable internet connection - Must possess a phone to receive inbound calls - Must have a great attention to detail and thoroughness in completing tasks.
- Must possess basic computer skills - Ability to work in a fast-paced environment, multi-task, and perform duties with a minimum of supervision preferred. TO APPLY: Email your resume to xyz X@
Monday to Friday, 8am to 5pm Job Duties: Interacts with customers via telephone, SMS, and email to assist with customer inquiries and issues Handles heavy inbound calls (150-200 daily) professionally and promptly Educates and promotes self-service options where applicable Resolves customer complaints and concerns through active listening, empathy, professionalism, and problem solving Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations Job Requirements: High School Diploma or Equivalent Must have 1+ year(s) of experience in a high volume, metrics driven call center environment Must be able to maintain
composure and diffuse tense calls Microsoft Dynamics experience is a major plus, but any software tools for logging inbound calls are acceptable Pre-Screening Includes: Background Check Drug Screening Interview Process Clerical Testing For more details: jobs-search.
org/marketing_dallas-c448655/customer-service-specialist-hiring-immediately-dallas_i1969554062
Week Project Pay : $13.13/hour Responsibilities: Answer and direct phone calls Organize and schedule appointments Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Maintain a filing system Order office supplies and assist with inventory Reconcile invoices Other duties as needed Job Requirements : Relevant experience in an office environment, preferably in an administrative position Exceptional interpersonal and communication skills Bilingual Spanish - English Excellent writing skills strong spelling, grammar, and punctuation Ability to work independently and excellent time management skills Intermediate MS Office
skills (Word, Outlook, Excel) HS diploma or GED required Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/administration_dallas-c448655/bilingual-customer-service-agent-dallas_i1969308252
inventory, tools, and equipment Maintains clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments Accounts for all time on a time card and for all material used in performing assigned duties Experience, Skills, and Knowledge 1+ years in performing service repairs Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment Ability to operate vehicles and
equipment used for diagnostic purposes Ability to lift 50-75 lbs.
repeatedly on a daily basis and more on occasion Ability to perform duties in extreme seasonal temperatures Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs Ability to go on Service Calls when needed, a valid driver's license is required Be available to complete long term repairs on a customer's equipment in a timely manner Forklift certified preferred Ability to use Service Advisor and basic computer functions Proficient oral and written skills Climb up on equipment and in smaller spaces in equipment to make repairs This is a safety sensitive position
